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Health service in home is one of the health service that do in the family’s home stay for improving and defending family’s health. Home care gives priority to the fulfilment of health service with organizing the health service that have a quality with out an affense of code of ethics and standard of the quality of medical care profession in home care service in Batua Public Health Center jobs area in Makassar City. This study was do it with using descriptif survey with cross sectional study appraoach with amount of sampels 76 people wiht total sampling method. The results of this study showed that raliable has a relation with patients family statisfaction with p (0,002) < (0,05), assurance has a relation with patients family statisfac- tion with p (0,000) < (0,05), tangible has a relation with patients family statisfaction with p (0,000) < (0,05), emphaty has a relation with patients family statisfaction with p (0,002) < (0,05), responsiviness has a relation with patients family statisfaction with p (0,003) < (0,05). According to the results, its can be con- cluded that reliable, assurance, tangible, emphaty and responsiviness in home care service have a relation with patients family statisfaction. Suggested to the home care service officer in Batua Public Health Center to promote more about hme care service and always stay defending the nersing care service now.

This qualitative study examines the effectiveness of logistics education within Indonesian transportation institutes' multimodal transportation programmes. Fifty cadets were analysed, revealing a positive perception of logistics education's importance and its significant impact on student competency and operational efficiency. Themes emerged highlighting cadets' strong understanding and application of logistical principles, leading to tangible improvements in transportation costs, service quality, and work processes. The findings underscore the critical role of logistics education in preparing students for careers in the transportation sector and improving the efficiency and sustainability of transportation systems. Recommendations include curriculum enhancement, professional development for educators, industry engagement, and the integration of technology. By implementing these recommendations, educational institutions can better align their programmes with industry needs and ensure graduates are equipped to address the sector's challenges. This research contributes to the discourse on transportation education, emphasising the importance of logistics education in shaping the future of multimodal transportation in Indonesia and beyond.

The purpose of this research is to analyze the services of the population and civil registration offices towards ownership of identity cards, family cards and birth certificates for citizens of North Central Timor District. This research method is empirical juridical legal research, which is field research that examines the applicable legal provisions and the reality that occurs in the community. The aspects to be researched in this research are conducted through interviews, observation and documentation. The results showed that the service of DISDUKCAPIL TTU Regency was good enough, so that there was an increase in residents who wanted to take care of population documents, by looking at indicators of the five dimensions of public services, namely Tangible (Physical Evidence), Reliability, Responsiveness, Assurance, Empathy. Factors that hinder, namely: public awareness, distance, power outages resulting in disrupted networks, damage to tools/machines. Efforts of DISDUKCAPIL TTU Regency; conducting socialization related to the importance of ownership of population documents, conducting online ball pick-up activities, providing special services to people with disabilities, coordinating with parties related to public services to be able to get services from DISDUKCAPIL.

Quality is one of the important elements in every health service. Therefore, in providing health services for the community, health service providers must always maintain the quality of services provided. The purpose to be achieved in this study is to analyze the factors that affect the quality of health services on patient satisfaction of the General Polyclinic at Bethesda Gunungsitoli General Hospital. This type of research uses a descriptive analytical survey with a cross sectional design. The population in this study was all patients who came for outpatient treatment at the General Polyclinic at Bethesda General Hospital Gunungsitoli approximately 2235 visits to take smpel using the Accidental sampling method.While the sample amounted to 100 people. Data analysis was carried out by univariate, bivariate and multivariate analysis. Based on the results of  the chi-square  test, it is known that the incidence of hypotension affects  Tangible, Responsiveness, Reliability, Assurance and Empahaty  p = 0.000, meaning that there is Tangible, Responsiveness, Reliability, Assurance and Empahaty to patient satisfaction. From the results of multivariate analysis, it is known that the most influential variable in this study is the Responsiveness variable with an OR value of 15,104. The conclusion in this study is that responsiveness is the dominant factor affecting patient satisfaction at the General Polyclinic at Bethesda General Hospital Gunungsitoli. To be able to improve the quality of services that must be improved, especially security and comfort guarantees for patients such as: completing patient administration, responding quickly to patient complaints, providing drugs quickly and precisely, providing information and quick response in handling patients to be improved to create a patient satisfaction that becomes patient satisfaction at the General Polyclinic at Bethesda General Hospital Gunungsitoli.    

Improving the quality of service in hospitals is an important factor to support patient satisfaction. Patient loyalty is determined by the quality of service, so the quality of service must be improved. The purpose of this article is to find out what factors can influence the quality of service in a hospital. The influencing factors are tangible, realistic, responsive, assurance, and empathy. Patient satisfaction is an important component of various health service parameters because patient assessment can be a measure of the quality of health services. Cases of dental and oral disease are high throughout the world, accompanied by an increase in prevalence in Indonesia based on Riskesdas results from 2007 to 2018 and high rates of self-treatment of dental and oral diseases.

The 1945 NRI Constitution as the Constitution of the Republic of Indonesia has guaranteed equality before the law for everyone, therefore the State guarantees and is obliged to ensure that its citizens have better access to legal aid. The data still displays a difference in the number of Legal Aid Organizations (LOB) and the underprivileged individuals seeking justice. There are thousands of law firms that have been established and spread across the Indonesian territory in both litigation and non-litigation fields, which can be the solution or answer to this inequality. The type of research is juridical-normative and employs a legal approach to research. The interpretation method involves an interpretation-systematic approach that analyzes qualitative data. As for the conclusion reached, (1) The Regulation on the Granting of Legal Aid in Indonesia are based on the provisions of the Herziene Indische Reglement (HIR), Act No. 18 of 1981 on the Law of Criminal Procedure, Act No. 18 of 2003 on Advocates, Act No. 48 of 2009 on Judicial Authority and Act No. 16 of 2011 on Legal Aid. (2) The role of a law firm in improving access to legal aid in the community is to provide legal aid or legal services free of charge as an embodiment of the officium nobile and to cooperate or collaborate with certain local Legal Aid Institutions with the form of tangible activities such as holding legal counseling accompanied by the provision of legal aid services.

This research is aqualitative research that aims to describe the Quality of Service Delivery of Cancer Health Training Pusdiklat Ministry of Health of the Republic of Indonesia and describes and analyzes the inhibiting and supporting factors for instructors in serving training participants at the Pusdiklat Health. Health services are activities or a series of activities to fulfill the service needs determined by law for each instructor, trainee and/or administrative services provided by the service provider. study uses the theory of quality of health services according to Kotler in Fendy Tjibtono (2016: 284), namely Assurance (guarantee) Emphty (empathy) Reliability (reliability) Responsiveness (responsiveness) Tangible (physical appearance), Quantity timeliness, effectiveness, independence and commitment work, analysis of research data is descriptive. Perfect research results. In terms of realism indicators, it has not worked perfectly, such as the skills of officers in using supporting facilities in the service process. On the responsive indicator, all officers who carry out health training services are classified as responsive to training participants. Assurance indicators in health training centers are very much determined by the performance of health services. Tangible indicators in the form of the appearance of the apparatus when carrying out services, comfort right when the service takes place. The Empathy Indicator puts the interests of training participants first, serves in a friendly, courteous and courteous manner, officers do not discriminate and are able to respect training participants.

This study aims to analyze the quality of administrative services at UPT Puskesmas Bumi Ayu, Dumai City, as part of primary public health service delivery. Service quality is an important indicator of institutional performance and community satisfaction. This research uses a qualitative approach with data collected through interviews, observation, and documentation. Informants consisted of the head of the health center and a service user selected purposively based on direct involvement in administrative services. The data were analyzed using the Miles and Huberman model, including data reduction, data display, and conclusion drawing. The assessment framework applies five service quality dimensions: tangibles, reliability, responsiveness, assurance, and empathy. The findings indicate that administrative services generally perform well, particularly in staff responsiveness, procedural reliability, and empathetic interaction. However, several limitations remain, including limited inpatient room facilities and difficulties among elderly users in understanding the Mobile JKN online registration system. These results suggest that service improvement should focus on strengthening physical infrastructure and enhancing user support for digital service access to improve overall administrative service quality in primary healthcare institutions.

Marriage administration services are a form of public service that has important legal and social implications for the community. The Office of Religious Affairs (KUA), as a technical implementing unit of the Ministry of Religious Affairs, plays a strategic role in providing legal certainty regarding marital status. This study aims to analyze the quality of public services and public perceptions of marriage administration services at the Office of Religious Affairs in South Dumai District. This study used a qualitative approach with descriptive methods. Data were collected through observation, in-depth interviews, and documentation studies, with purposively selected informants consisting of KUA officers and community service users. Data analysis was conducted using the Miles and Huberman interactive model, which includes data reduction, data presentation, and conclusion drawing. The results show that the quality of public services at the KUA in South Dumai District is generally in the good category, particularly in the dimensions of responsiveness, reliability, and assurance. However, the tangible and empathy dimensions still require improvement, particularly related to limited infrastructure and individual attention to the community. This study confirms that the effectiveness of marriage administration services is determined not only by the performance of the apparatus, but also by the level of understanding and readiness of the community as service users. These findings provide important implications for improving the quality of public services through strengthening socialization, procedural transparency, and a more user-oriented service approach.

The growth of creative economy based on local culture has become a significant driver for advancing local communities. Karang Taruna Karangtempel, as part of the local community, has great potential to develop their creative economy by leveraging the richness of their local culture. However, constraints in entrepreneurship knowledge, market access, and youth involvement hinder the optimization of this potential. The objective of this socialization activity is to empower Karang Taruna Karangtempel to become a catalyst in the development of a sustainable local economy. Through youth empowerment and cultural preservation, it is expected that the local community can experience tangible benefits from the creative economy integrated with local values. The implementation method of this community service activity involves three main stages: (1) Planning and preparation; (2) Socialization and counseling; (3) Evaluation and feedback. Local culture-based creative economic outreach activities for Karang Tempel Youth Organization, it is hoped that it can improve entrepreneurial skills and active participation of the younger generation for community empowerment. Introducing a creative economy based on local culture invites the younger generation to pay attention to the abundant resources in the surrounding environment to choose and make into products that can be used as effective alternative products that have high added value.

Human resources are very valuable assets and are a major investment that can determine the progress of an organization. Human resources who have knowledge, skills and attitudes that are in accordance with the needs of the organization will encourage creativity and new innovations so that they become a source of unique competitive advantage that is difficult to imitate. Thus, human resources as an asset in an organization must be managed effectively so that they are useful and effective in realizing organizational goals. Employee performance can be used as a benchmark to assess the progress of an organization. Performance measures can be seen from the number and quality of certain aspects according to the standards set by the organization or company, the form can be tangible (the measuring instrument or standard can be determined) or intangible (the measuring instrument or standard cannot be determined), depending on the form and process of implementing the work. This study aims to determine the level of work competence and work motivation as an effort to improve the performance of employees of the Archives and Library Service of Banjar City. This study uses a descriptive survey method, namely research that seeks to collect data, critically analyze the data and conclude it based on facts during the research period. The population in this study were employees of the Archives and Library Service of Banjar City, both civil servants and non-civil servants. Data processing used SPSS version 20. The results of the study were obtained from the results of testing with multiple linear regression tests showing that competence had an effect of 48.3%, and work motivation had an effect of 44.5% on performance partially, overall both variables had an effect of 78.9% and the remaining 21.1% was influenced by other factors.

Community service is a tangible manifestation of a spirit of caring for others. In the context of special needs education, the State Special School in Banjarbaru City faces several challenges, especially in the assessment process of special needs children. Limitations in human resources in terms of teaching staff and technology, as well as conventional assessment methods, are the main obstacles. The solution came in the form of the Special Needs Children Assessment Application called APBAKUS in 2018. Community service through training and socialization of APBAKUS usage in 2019 encouraged the application's utilization. The results of the community service were highly positive, evident in increased efficiency in assessment timing, more coordinated data management, and the improved capabilities of teachers in overcoming obstacles. The APBAKUS application played a crucial role in enhancing the quality of educational services at the State Special School in Banjarbaru City, enabling teachers to provide better services tailored to the needs of special needs children. Thus, community service reflects the spirit of assisting and improving the quality of education for children who require special attention within the community.

The purpose of this study is to determine the accounting treatment of tangible fixed assets and how they are presented in the financial statements of the Myhijab store, Accounting Treatment of tangible fixed assets and how they are presented in the financial statements in accordance with PSAK no. 16, and the impact of the implementation of PSAK no. 16 on the acquisition of profit and loss of the Myhijab store. The study was conducted using a quantitative descriptive method. Data collection techniques using interviews and documentation, then quantitative descriptive analysis was carried out. The results of the study show that the Myhijab store records the acquisition of tangible fixed assets based on the purchase price alone without taking into account other costs incurred to acquire tangible fixed assets so that the tangible fixed assets are ready for use. In accordance with PSAK no. 16, the recording of tangible fixed assets is based on their acquisition price, namely the purchase price plus the costs incurred to acquire tangible fixed assets so that the tangible fixed assets are ready for use. The impact of the implementation of PSAK no. 16 on the acquisition of profit and loss of the Myhijab store is an increase in profit in 2021 by Rp20,350,000.00.      

The recruitment and selection activities for prospective partners at BPS (Central Statistics Agency) involve a process of seeking and acquiring applicants capable of collaborating with government institutions. Various recruitment and selection methods for BPS partner candidates are commonly employed by government agencies, including job postings, employee recommendations, collaboration with universities, advertisements, and so forth. However, with the current technological advancements, the internet has become a widely used medium for job seekers. One of the methods in use today is through the use of applications. The effectiveness and efficiency of using applications in the recruitment and selection of BPS partner candidates aim to determine how well these applications perform in the process at the BPS Palu Central Statistics Agency. This research is qualitative in nature with a descriptive approach. Data collection techniques involve observation and interviews with prospective BPS partners in Palu. The results of these methods indicate that the effectiveness and efficiency of using applications in the recruitment and selection process for partner candidates are highly effective. This is evident in the significant number of applicants who register and the smooth execution in line with the application's usage. Prospective partners are targeted accurately, understand the program, adhere to timelines, and bring about tangible changes. Any shortcomings, issues, or obstacles in using the application can be resolved effectively, although challenges such as server website downtime need improvement to optimize the application for recruiting BPS partner candidates.

The Bogor city population and civil registration service program application is the Population Administration Information system (SIAK) application. This includes e-ID services, family cards and birth certificates. The functioning of the Online KTP Registration application not only makes things easier for Bogor City residents. This application is also an additional public facility that supports efforts to make Bogor City a Smart City. In an effort to utilize information technology in providing population document services to the community with the aim of making it easier, simplifying the system and ensuring transparency, the Bogor City Population and Civil Registration Department is collaborating with all SKPD as a basis for development planning by utilizing a population database. The problem with the new system is that the e-KTP service in the city of Bogor is not yet optimal. Because there are still many people who have difficulty using this application and not all people know the procedures. Apart from that, there are also system response problems caused by slow internet networks, slow responses and lack of availability of blanks. The method in this research is a qualitative approach and uses a literature study or literature review method. The literature study method is a series of activities related to methods of collecting library data, reading and taking notes, and managing research materials (Kartiningrum 2015). To find out the quality of service in this research, theoretical indicators according to Zaithhanl are used, such as Tangible, Reliability, Responsiveness, Assurance, and Empathy.

In contemporary environmental discourse, the role of Integrated Marketing Communication (IMC) and collaborative efforts between Public Relations (PR) practitioners and environmental experts hold significant relevance. This study explores the pivotal role of communication strategies in environmental campaigns and the collaborative mechanisms between PR and environmental specialists within various organizational contexts. Estaswara (2000) underscores the strategic necessity of integrated communication in marketing, emphasizing its transformation from a mere promotional tool to a strategic business process. The findings highlight the insufficiency of environmental awareness alone in inciting tangible action. Discussions center around designing campaign messages to effectively drive concrete and sustainable behavioral changes. Collaboration between PR and environmental experts is articulated through several methods. Firstly, monitoring emissions involves joint efforts to develop and manage  emission monitoring systems like Continuous Industrial Emission Monitoring Information System (CISPEK) and Continuous and Networked Effluent Water Quality Monitoring System (SPARING). Secondly, Performance Rating Program for Environmental Performance (PROPER) is used by PR to establish cooperation and enhance public trust in environmental management. Thirdly, effective communication and community engagement leverage social media and communal activities to disseminate information and amalgamate feedback from the public. The jurnal asserts the vital role of PR in fostering public participation, guiding communities on critical issues, and encouraging their contribution to sustainable development. By providing pertinent explanations, PR elevates societal awareness regarding crucial issues like environmental sustainability, climate change, and public health, stimulating active involvement in sustainable development endeavors..

. This social innovation project is centered on empowering and providing e-commerce training for Small and Medium Enterprises (SMEs) specializing in traditional cookies from Kampung Sawahan. With a focus on the “Kampung Kue Sawahan” in Surabaya, the project aims to address marketing challenges, enhance online presence, and broaden sales channels for local businesses. Key objectives encompass leveraging social media and e-commerce platforms, as well as offering training in product photography. The project's ultimate goal is to benefit the community by resolving marketing issues, expanding business reach, and fostering economic empowerment. The comprehensive implementation involves a two-day program targeting mothers residing in rural areas, local entrepreneurs, and potential resellers. Activities include product photography, content creation, TikTok account setup, and e-commerce training on platforms like Shopee. The anticipated tangible outcomes include an enhancement of online business skills within the "Kampung Kue Kering" community, contributing to the overall development of small and medium-sized enterprises in the region.

Indonesia is one of the developing countries, to carry out fair and equitable development throughout Indonesia, there is a need for sufficient energy as a driving motor for development itself. Electricity distribution in Pekanbaru, as in other regions of Indonesia, is handled by the State Electricity Company (PLN) as the largest electricity supply company in Indonesia. PT. PLN (Persero) Pekanbaru ULP Panam branch as one of SOEs that aims to provide services in the field of electricity to the community (Public Utility). Organizational structure that is a primary and absolute requirement for increasing employment, responsibility and achievement of established goals. The purpose of this study is to describe and analyze PT.PLN services in handling customer complaints and identify and analyze the inhibitory factors of PT.PLN services in handling customer complaints. This study used Zeithaml's theory of five indicators: Tangible, Reliability, Responsiveness, Assurance, Emphathy. The methods used in this study are qualitative research methods that are descriptive. With data collection techniques, observation interviews and documentation. The service provided by PLN ULP Panam is still insufficient because of the many customer complaints that resulted in the service process being hampered. The service provided by the officers is not sufficient in responding to customer complaints and the SOP or Service Standards for officers in handling customer complaints do not exist. PLN ULP Panam must take this problem seriously because if there is no SOP or Service Standard, it is detrimental to the service process provided to customers.

Angkutan umum perkotaan merupakan sarana transportasi yang saat ini masih banyak digunakan di daerah perkotaan karena mudah diakses dengan biaya yang cukup terjangkau. Oleh karena itu, sebagai sarana transportasi yang diandalkan oleh masyarakat untuk menunjang kegiatannya, angkutan umum harus memiliki kualitas pelayanan yang baik. Tujuan dari penelitian ini adalah untuk menganalisis bentuk tarikan-bangkitan Bus Damri dan untuk mencari tingkat kepuasan pengguna jasa terhadap kinerja Bus Damri di Kabupaten Sumbawa. Tingkat kepuasan dihitung dengan metode Customer Satisfaction Index (CSI). Untuk menentukan kualitas jasa pelayanan digunakan metode SERVQUAL (Service Quality), yang meliputi dimensi reliabilitas (reliability), daya tanggap (responsiveness), jaminan (assurance), empati (emphaty), dan bukti fisik (tangibles). Hasil analisis dengan metode Customer Satisfaction Index (CSI) menghasilkan nilai sebesar 88,13 %, artinya secara keseluruhan tingkat pelayanan angkutan Bus Damri di Kabupaten Sumbawa puas.

Any money or tangible or intangible asset owned by a person or business organization and whose value will benefit all of them in the future is considered an asset. Regional capital asset management aims to increase the effectiveness, efficiency and added value of asset management. Effective management of regional assets is critical to converting them into capital that helps local government grow. Apart from reviewing the completeness of sources and points of view, the aim of this research is to examine the planning, procurement, administration, reporting and monitoring of assets at the Medan City Health Service with regional asset management being implemented. A qualitative approach is used in this kind of research. The Medan City Health Service is the place where this research was conducted. This research uses a triangulation approach using observation, interviews, document analysis, and online research. Research findings show that there are deficiencies in asset planning, acquisition, management, reporting and monitoring. In particular, all regulations in Government Law Number 19 of 2016 have been implemented correctly and precisely; However, the implementation of this law is still not in accordance with property users.