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Iskandar Iskandar; Muhammad Dahlan; Andi Sosila Kamaruddin

Pemberdayaan Masyarakat: Jurnal Aksi Sosial 2024 Lembaga Pengembangan Kinerja Dosen

The aim of this service is to explain the existence of the slang language spoken which is influenced by social media, almost all students use it. This research aims to analyze the influence of slang on the existence of the Indonesian language, with a focus on the case study of students at Muhammadiyah University of Makassar. The use of slang among students has become an increasingly widespread phenomenon, raising questions regarding its impact on the use and maintenance of Indonesian as the country's official language. This research method involves qualitative research analysis using a structured descriptive method on a number of students from the Indonesian Language and Literature Education department at Muhammadiyah University of Makassar. This research was designed to identify the level of understanding and use of slang and describe the complexity of the dynamics between slang use and maintenance of Indonesian. This research contributes to our understanding of how the slang phenomenon influences the existence of Indonesian in society, especially in Ujung Lamuru village. The implications of this research can provide a basis for designing educational strategies and language awareness that are more effective in maintaining the existence of the Indonesian language in this modern era. Slang can be said to be a certain code that only a group of people know the meaning and purpose of.

Muhammad Khoiruddin Al Amin; Sinta Nadziatul Izqia; Eka Zuni Astuti; Miss Nipatimoh Phudaro; Ninis Mukaromatul Hikmah +10 more

Kegiatan Positif : Jurnal Hasil Karya Pengabdian Masyarakat 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Community creative economic empowerment plays an important role in improving welfare, preventing stunting, and enabling the development of creative potential and the uniqueness of local culture. The MAMAH TING-TING counselling and cooking demonstration in Sidorejo Village focused on delivering information on the prevention of wasting and stunting through the utilisation of local food, with interaction of question and answer sessions and quizzes, as well as the practice of making corn pudding as a High Calorie High Protein (TKTP) menu for the prevention of stunting in children, attended by 30 out of 40 invited PKK members. The MAMAH TING-TING counselling and cooking demonstration have successfully delivered important information about wasting and stunting prevention to the community, especially the PKK women of Sidorejo Village. Through a comprehensive explanation of the meaning, differences, causal factors, impacts, prevention and control of wasting and stunting, as well as a cooking demonstration of corn pudding as an example of a TKTP menu, participants are expected to better understand the importance of nutritious food consumption in preventing stunting in children. The interaction of question and answer sessions and quizzes have also contributed to ensuring participants' understanding of the material presented.

Ngatipan Ngatipan; Kelik Ali Usman

Jurnal Manajemen dan Pendidikan Agama Islam 2024 Asosiasi Riset Pendidikan Agama dan Filsafat Indonesia

The verses of the Koran themselves contain absolute and final truth as when the book was revealed, while the truth of the interpretation of the text of the Koran is relative, so that the meanings of these verses can continue to be reproduced and developed according to the development of civilization and human needs themselves. Using library research methods, this research seeks to examine the function and meaning of the verses constructed from the form (ṣigah) fi'il 'alā Wazni Af'ala in Surah Al Mukminun. Based on the research results, several things can be concluded, First; 59 words or 59 places were found, both of isim and fi'il types whose word structure came from wazan af'ala. Second ; Of the 59 words originating from the wazan af'ala structure in Surah Al Mu'minun, it was found that 0.53% (32 words) contained the Lī Al Ta'diyyah function. Of the remainder, 2 words contain the meaning function للدخول في الشّيء (entering into something), 8 words contain the function لوجود مااشْتَقَّ منه الفعلُ في الفاعل (appearance origin of fi'il in fā'il), the next 4 words contain the function للمُبالَغَة (exaggerating the meaning of fi'il ), 2 words contain the function لوِجْدانِ الشيءِ في صِفةٍ (find something in nature), 6 words contain the function للصَّيْرُورة (change into), 3 words contain the function للتَّعْريْ ض (show off), 1 word contains the function للحَيْنونَة (arriving time), and 1 word contains للسَّلْب (withdraw or remove) function.  

Almudiawati Almudiawati; Marisca Agustina; Ahmad Rizal

Jurnal Ilmu Kesehatan 2024 Lembaga Pengembangan Kinerja Dosen

Introduction: International Certificate of Vaccination (ICV) is an official international document issued by the Port Health Office as the agency with authority to prevent the entry and exit of infectious diseases from Indonesia to other countries or vice versa, as proof that a person has received certain vaccinations. Socialization is a social process where an individual develops attitudes to behave in accordance with the behavior of the people around him. In filling out and giving the International Certificate of Vaccination (ICV) the skills of polyclinic nurses at the Haji Hospital Jakarta are needed. For this reason, researchers see the need to hold a socialization of operational standards for filling out the International Certificate of Vaccination (ICV) regarding the ability of nurses to fill out the International Certificate of Vaccination (ICV) at the Jakarta Hajj Hospital Polyclinic in 2023. Objective: This research is to determine the ability of nurses to fill out International Certificate of Vaccination (ICV) in accordance with the International Certificate of Vaccination (ICV) Standard Operational Procedures Research Method: This method uses a quasi-experimental design with a pretest-posttest design type. Data collection methods include the use of observation sheets to measure nurses' abilities before and after the intervention. Socialization of Standard Operational Procedures for Filling Out the International Certificate of Vaccination (ICV). This study aims to assess the influence of Socialization of Standard Operational Procedures for Filling Out the International Certificate of Vaccination (ICV) on Nurses' Ability to Fill Out International Certificate of Vaccination (ICV) at the Jakarta Hajj Hospital Polyclinic in 2023. Results: Based on the results of statistical tests using the Paired Samples Test, the p value obtained was p 0.001<0.05, meaning there was a significant difference or influence between the abilities of nurses after carrying out the Socialization Standards. Operational Procedures for Completing the International Vaccination Certificate (ICV). Conclusion: The conclusion of the research is that there is an influence of the socialization of standard operational procedures for filling out the International Certificate of Vaccination (ICV) on the ability of nurses to fill out the International Certificate of Vaccination (ICV) in the polyclinic at Haji Hospital Jakarta.

Fitriana Maghdalena; Zulkiply Lessy

RISOMA : Jurnal Riset Sosial Humaniora dan Pendidikan 2024 Asosiasi Ilmuwan Pendidikan, Sosial, dan Humaniora Indonesia

This article discusses the dynamics of wearing jilbab and its meaning in the context of globalization, focusing on the influence of cultural globalization on norms, values, and lifestyles in religious traditions. This research is a qualitative study using a netnography approach with data obtained from the response of the Indramayu Muslim fashion griya whatsApp group. This article discusses the evolution of the concept of hijab from a separator between free women and slaves to a tool to protect women's private parts from prying eyes. In addition, the article also highlights the different views on hijab, including the views of contemporary scholars and the impact of globalization on the views and practices of hijab in contemporary society. Thus, this article highlights how globalization, fashion trends, religious identity, and cultural values affect the dynamics of hijab and its meaning in contemporary society.  

Balduinus Rasi Mbedhi; Darius Mauritius; Husni Kusuma Dinata

Jurnal Hukum dan Sosial Politik 2024 International Forum of Researchers and Lecturers

Belis is as a form of appreciation, or honor to the woman and her family, belis This also serves as a bond in the marital relationship, belis Having a marriage certification tool is a symbol of a woman's status with economic, social, and moral functions, and symbolizes femininity, belis also holds a very important meaning in traditional marriage. The main issue in this study are: (1) what is the process of determining belis and implemantion between belis in traditional marriages among the Roworeke indigenous community, Ende District (2) What are the legal consequences of between dowries in traditional marriages among the Roworeke indigenous community, Ende District? The research method used in this research is Juridical Empirical research, which means that in analyzing the problems it is done by combining legal materials (which are secondary data) with primary data obtained in the field. The legal sources and materials used are primary, secondary and tertiary legal materials. The results of this study indicate (1) what is the process of determining belis and implemantion between belis in traditional marriages among the Roworeke indigenous community, Ende District (2) The legal consequences that occur when belis is carried out fully, partially, and not at all.

Siti Sumarni; Dewita Rahmatul Amin

Jurnal Rumpun Ilmu Kesehatan 2024 Pusat Riset dan Inovasi Nasional

WHO data shows that one fifth of the world's population are teenagers aged 10-19 years, of which 900 million are in developing countries. Adolescence is a transition period from childhood to adulthood. Adolescents tend to become more focused on attracting the attention of the opposite sex in order to gain an understanding of aspects of sexuality. Lack of knowledge about reproductive health can cause various problems, one of which is the occurrence of unwanted pregnancies (KTD), abortion, early marriage and marriage, STIs or STDs and HIV/AIDS. The aim of this research is to determine the influence of reproductive health education on adolescent knowledge about reproductive health at MTs. Miftahul Falah Bekasi in 2023. The research method used is the Pre-experimental One Group With Pre-Post Test Design method. Sampling was taken using purposive sampling as many as 47 respondents. Data analysis used frequency distribution and Wilcoxon test. This research uses primary data from filling out questionnaires by respondents. The results of this study show a p value of 0.102 > 0.05. The conclusion is that Ha is rejected or Ho is accepted, meaning there is no significant influence on providing health education on increasing teenagers' knowledge about reproductive health at MTs. Miftahul Falah Bekasi in 2023. It is hoped that this research will become a reference for increasing teenagers' knowledge about reproductive health and can be used as a reference for increasing knowledge and intensive approaches for teachers and students. It is hoped that the results of this research can serve as policy guidelines for schools to provide comprehensive health education in schools that includes accurate and evidence-based information about reproductive health, including the risk of sexually transmitted diseases, contraceptive methods, and the importance of healthy relationships.

Hepi Irawan; Juliandi Harahap; Ramadhani Syafitri Nasution

Jurnal Rumpun Ilmu Kesehatan 2024 Pusat Riset dan Inovasi Nasional

Human resources are a very important factor in an organization. Medical personnel are human resources to achieve hospital goals. In order for hospital goals to be achieved effectively and efficiently, management is required to be able to provide job satisfaction to its medical personnel. The aim of the research is to determine and analyze the factors that influence the job satisfaction of medical personnel at RSU Sinar Husni Deli Serdang in 2023. The research design used in this research is an analytical survey with a cross sectional design. The population in this study was all medical personnel at RSU Sinar Husni Deli Serdang, totaling 138 people, the number of samples to be studied was 102 people, the sampling technique used was purposive sampling, data analysis was carried out using univariate, bivariate and multivariate analysis. . The statistical tests used are the chi square test and logistic regression. The results of the chi square test research show that the independent variables, namely salary p= 0.001, coworkers p= 0.001, supervision p= 0.002, promotion p= 0.003 and job characteristics p= 0.008 have a p-value of 0.001 < α 0.05, meaning salary , colleagues, supervision, promotions and job characteristics influence job satisfaction of medical personnel at RSU Sinar Husni Deli Serdang and the results of the multiple logistic regression test show that the salary variable has an odds ratio (OR) of 3.188. The conclusion is that salary, co-workers, supervision, promotion and job characteristics influence medical personnel at RSU Sinar Husni Deli Serdang. It is recommended that efforts that need to be made by hospital management are to increase the provision of incentives and rewards for those who are better so that they can motivate them to provide maximum service to patients.    

Cicin Dwi Quraini; Mohamad Afrizal; Yerry Mijianti

Jurnal Inovasi Pendidikan 2024 Lembaga Pengembangan Kinerja Dosen

Poetry is a form of a variety of literature and language that is bound by rhythm, meter, rhyme, as well as the arrangement of lines and stanzas, and based on its types, poetry has several types of narrative, lyric, and descriptive. The relationship between types of poetry and writing poetry is that poetry is a literary work that contains the poet's responses and opinions about various things. Students prefer to rewrite poetry that has been presented in books, so research on the suitability of the title and content needs to be carried out to develop students' abilities. The poems written by students in this research were poetry compositions that they wrote themselves. What is related to cohesion in student poetry starts from diction. Choosing the right and appropriate words to express an idea or thought. Poetry is the result of a poet's interpretation of life. This is how. Using Indonesian, the words literature, susastra, literature and literature have different meanings. The word literature used to be written as literature, but as language developed it was later written as literature. The word literature comes from Sanskrit, namely from the root word cas and the addition -tra. The word cas means 'to teach', while the suffix -tra means 'tool'. So, castra means 'tool for teaching'.

Zulhendri Zulhendri; Ismail Efendy; Ramadhani Syafitri Nasution

Jurnal Rumpun Ilmu Kesehatan 2024 Pusat Riset dan Inovasi Nasional

There are many factors that influence employee or employee performance at work. that performance is basically influenced by many factors, one of which is work motivation in carrying out tasks. One of the factors that can influence employee performance is work motivation, incentives (compensation), and leadership. The aim of this research is to determine and analyze the influence of leadership style on the performance of medical and non-medical service staff at Tarempa Hospital, Anambas Islands, Riau in 2024. This type of research uses a descriptive analytical survey with a cross-sectional design. The population in this study was all the medical and non-medical service installation staff at Tarempa Regional Hospital, Anambas Islands, Riau, totaling 78 people. While the sample numbered 78 people, this population sampling was carried out with the total population. Data analysis was carried out using univariate, bivariate and multivariate analysis. Based on the results of the chi-square test, it is known that the performance of medical and non-medical service staff has an influence on Militaristic Leadership Style, Paternalistic Leadership Style, Laissirez Fair Leadership Style and Democratic Leadership Style p = 0.000, meaning that there is an influence of Militaristic Leadership Style, Paternalistic Leadership Style, Leadership Style Laissirez Fair and Democratic Leadership Style. on the performance of medical and non-medical service staff. From the results of the multivariate analysis, it is known that the most influential variable in this study is the Democratic Leadership Style variable with an odds ratio (OR) value of 62,850 which predominantly influences medical and non-medical service staff. The conclusion in this research is that the appropriate leadership style applied by medical and non-medical services is a democratic leadership style. This is because based on research results, democratic leadership style is the most dominant influence on the performance of medical and non-medical service staff. It is recommended that medical and non-medical service staff strive to improve the performance of medical and non-medical services through reading and discussion activities and discipline when entering work.    

Datuk Imam Marzuki

Tabsyir: Jurnal Dakwah dan Sosial Humaniora 2024 STAI YPIQ BAUBAU, SULAWESI TENGGARA

This research is a historical research method, it is based on efforts to describe past events. This research also uses library-research (library research) trying to obtain complete information regarding the research topic, directing data issues and analysis sourced from library literature. The results of the research show that: First, there is a decline in the meaning of the idea of ​​function contained in rhymes and dances. The message is not conveyed well, because the function of rhymes and dances has shifted from conveying symbolic messages to just being for entertainment. Likewise, the procession is complicated, long, and the additional costs are one of the reasons the Deli Malay community is starting to stop using this culture. In the past, rhymes that were advice in nature were sometimes made humorous, this shifted the sacred nature of rhymes. The openness of the Deli Malay community has adjusted to market tastes.

Angelo Luciani Moa Dosi Woda

jurnal Riset Rumpun Agama dan Filsafat 2024 Pusat Riset dan Inovasi Nasional

In the midst of fast-paced times and the spread of various views, it feels like people are starting to forget the meaning of Christian brotherhood. It is as if the spirit of loving our fellow brothers and sisters like the Lord Jesus loved us is fading away. Now, modern humans are more likely to be "indifferent" to other people, and feel confident in determining themselves. Is this view true? What are the causes and bad effects of this wrong attitude? Can we overcome this prolonged crisis? What steps should be taken? We learn again to understand and appreciate Christian brotherly love.

Balqis Nurmauli Damanik

Jurnal Riset Rumpun Ilmu Kesehatan 2024 Pusat riset dan Inovasi Nasional

Hospitals are a comprehensive part of social and media organizations whose function is to provide complete health services to the community, both curative and rehabilitative, hospital services reach family and environmental services. The aim of the research is to analyze the influence of health service quality on patient satisfaction in the inpatient room of Melati Perbaungan Hospital. Analytical survey research design with a cross sectional design. The total population of patients treated from June 2023 to August 2023 in the Inpatient Room at Melati Perbaungan Hospital is 167 people. The number of samples was 62 people. The results of the chi square test research show that there is an influence of 8 variables, namely technical competence, human relations, effectiveness, efficiency, continuity, security, human relations and comfort, which have a p-value <α 0.05, meaning that technical competence, human relations, effectiveness, efficiency, continuity, safety, human relations and comfort influence patient satisfaction in the Melati Perbaungan Hospital inpatient room. The results of the multiple logistic regression test are the most dominant comfort variable with an odds ratio (OR) of 18.455, meaning that it influences patient satisfaction 18 times. The conclusion is that the comfort variable is the dominant variable that has the most influence on patient satisfaction in the Melati Perbaungan Hospital inpatient room. It is recommended for hospitals to adopt policies to increase patient comfort in treatment rooms in order to produce optimal satisfaction for patients.

Steven Eka Saputra Bungge; Maria Titik Windarti

jurnal Riset Rumpun Agama dan Filsafat 2024 Pusat Riset dan Inovasi Nasional

Oaths play a crucial role in human life, particularly in religious and cultural aspects. This paper elucidates the concept of oaths as an endeavor to bolster the veracity of a statement by invoking sacred entities such as God. In Israeli culture, oaths are regarded seriously and involve the name of God, with the threat of divine punishment if the oath is breached. Challenges for Christians arise when they encounter the influences of local culture and traditions, such as the Tippu’ Sasa oath ritual of the Mentawai tribe, which contradicts biblical teachings. Therefore, a profound understanding of oaths and the challenges of maintaining the sanctity of the Christian faith amidst local culture becomes imperative. This underscores that oaths are not merely verbal acts but also reflect profound spiritual commitments, serving as the foundation for a meaningful and responsible life.

Sophia Hasanah; Indri Sarwili; Ahmad Rizal

Jurnal Riset Rumpun Ilmu Kesehatan 2024 Pusat riset dan Inovasi Nasional

Surgical wound infection is a serious problem in patient care in hospitals. This infection can cause increased morbidity, mortality, increased length of stay as well as costs and patient demands. This can be closely related to the quality and services of hospitals, which will also affect the credibility of health services. Nurses are the people who have the most contact with patients, therefore nurses' behavior is very influential in implementing procedures to prevent surgical wound infections. This study aims to determine the relationship between knowledge and length of work with nurses' behavior in efforts to prevent surgical wound infections at Gatot Soebroto Hospital in 2023. This research method is a quantitative study with a cross-sectional design approach. Using a total sampling technique of 60 people. Data collection was carried out by assessment using knowledge questionnaire instruments and intra-operative behavior checklists. Data were analyzed univariately and bivariately using the Spearman rho test correlation technique. The research results showed that 21 nurses (35%) had less knowledge. Nurses who have worked for less than 6 years are 37%, nurses who have worked for more than 10 years are 40%. Nurses with bad behavior had a higher number of 53.3%. The results of the Spearman rho test showed that (1) there was a relationship between nurses' knowledge of the behavior of preventing surgical wound infections with a p value = 0.000, meaning p > 0.05 (r = 0.616), (2) there was a relationship between the length of service of nurses and the behavior of preventing wound infections. operation with a p value = 0.006 means p > 0.05 (r = 0.349). The conclusion is that there is a significant relationship between knowledge and behavior of nurses and there is a significant relationship between length of service and behavior of nurses in efforts to prevent surgical wound infections. The research suggestion is for hospital management to increase nurses' knowledge in the form of training, workshops and regular supervision,

Neng Sumyati; Siti Kamillah; Rina Afrina

Jurnal Riset Rumpun Ilmu Kedokteran 2024 Pusat riset dan Inovasi Nasional

Acute Respiratory Infection (ARI) is a health problem that often occurs in toddlers. Health education through leaflet media is an effort to convey health messages and is an important strategy in increasing mothers' knowledge and awareness of the use of herbal remedies including ginger and honey decoction for toddlers. This research aims to determine the relationship between education through leaflet media and the level of knowledge of mothers regarding the use of ginger and honey decoction in toddlers suffering from ISPA in Nyalindung Village, Cijedil Health Center Working Area in 2023. The method used is pre-experimental, one-group pretest-posttest design without there is a control group where data collection and variable measurement are carried out at the same time. The sample in this study was 83 respondents. The results of the study showed a significant increase in mothers' knowledge before being given the intervention and after being given the intervention. The average score before being given education was 8.10 and the average score after being given the intervention was 12.33, meaning there was an increase of 4.23. The Wilcoxon test obtained a p-value of 0.000 < 0.05, which means Ha was accepted. This result shows that education through leaflet media is effective in increasing mothers' knowledge about the use of ginger and honey decoction for toddlers. The advice from this research is that it is hoped that mothers will continue to explore information by continuing to participate in outreach activities or with other media such as electronic media by understanding the information presented and being able to apply herbal medicine correctly and safely.    

Ulfa Kumala; Wahyu Tri Sudaryanto

Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia (JPPMI) 2024 Sekolah Tinggi Ilmu Administrasi Yappi Makassar

Physiological and morphological changes are something that the elderly will experience due to changes in the musculoskeletal system. Degenerative conditions in the elderly include the emergence of Musculoskeletal Disorder (DMD), one of the DMDs in the elderly is shoulder pain or frozen shoulder. The role of physiotherapy in this case can include promotive, rehabilitative, curative and preventive. Physiotherapy can play a role in providing interventions in the form of modalities or exercise therapy. The method uses counseling using leaflets and lectures as well as demonstrations regarding shoulder pain in the Mojosongo compassionate elderly postal service. The evaluation is carried out by pre-test and post-test filling out a questionnaire containing 10 questions. The aim of this counseling is to increase the knowledge and understanding of elderly people regarding the meaning, signs and symptoms, treatment and exercises that can be done at home regarding shoulder pain. The results obtained were an increase in understanding regarding shoulder pain which was seen from the evaluation results, there was a significant improvement.

Muhammad Ilham Syufi; Juliandi Harahap; Deli Theo

Jurnal Riset Rumpun Ilmu Kedokteran 2024 Pusat riset dan Inovasi Nasional

It can be said that patient satisfaction is an abstract thing and the results vary greatly because basically it really depends on each individual's perception. Patient satisfaction can be said to be fulfilled if the services provided are in accordance with their expectations. The aim of the research is to analyze the Quality of Emergency Room Services on Patient Satisfaction at RUMKIT TK II Iskandar Muda Banda Aceh. The research design used in this research is an analytical survey with a cross sectional design. The population in this study was all 2,058 emergency room patients. The number of samples to be studied is 95 people. Data analysis was carried out using univariate, bivariate and multivariate analysis. The statistical tests used are the chi square test and logistic regression. The results of the chi square test research show that there is an influence of 5 variables, namely reliability, responsiveness, assurance, empathy and physical evidence, which have a p-value <α 0.05, meaning that reliability, responsiveness, assurance, empathy and physical evidence influence patient satisfaction in the RUMKIT TK ER. II Iskandar Muda Banda Aceh and the multivariate test shows that the 5 variables of reliability, responsiveness, assurance, empathy and physical evidence influence the results of the multiple logistic regression test showing that the responsiveness variable is the most dominant with an odds ratio (OR) of 15,104, meaning 15 times influencing patient satisfaction. The conclusion was that the dominant responsiveness variable had the most influence on patient satisfaction at the RUMKIT TK II Iskandar Muda Banda Aceh emergency room. It is recommended for hospitals to adopt policies to increase patient responsiveness in the ER in order to produce optimal patient satisfaction.      

Achmad Badawi; Supanto Supanto; Tika Andarasni Parwitasari

Jurnal Kajian Ilmu Sosial, Politik dan Hukum 2024 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Criminal Law plays a crucial role in regulating the daily behavior of society, identifying actions that violate ethics and morals, and asserting that such actions can be considered crimes potentially harmful to others as legal subjects. Although assault is generally regulated in the Criminal Code as a violation of bodily integrity, there are differences in interpretation among legal experts regarding the meaning and concept of assault. The use of the judicial system to resolve cases does not always meet the expectations of perpetrators, victims, or the community in achieving justice. The emergence of the concept of Restorative Justice brings a new paradigm to the law enforcement system in Indonesia, aiming to be a holistic solution that considers the rights of both victims and perpetrators. Restorative Justice aims to restore the situation to its state before the criminal act, eliminate negative stigma, and avoid revenge. Thus, it is expected that the perpetrators can honestly admit their actions, take responsibility for their mistakes, and commit to improving themselves to avoid repeating their actions.

Alfred Solidaritas Telaumbanua; Deli Theo; Juliandi Harahap

Jurnal Riset Rumpun Ilmu Kedokteran 2024 Pusat riset dan Inovasi Nasional

Quality is one of the important elements in every health service. Therefore, in providing health services for the community, health service providers must always maintain the quality of services provided. The purpose to be achieved in this study is to analyze the factors that affect the quality of health services on patient satisfaction of the General Polyclinic at Bethesda Gunungsitoli General Hospital. This type of research uses a descriptive analytical survey with a cross sectional design. The population in this study was all patients who came for outpatient treatment at the General Polyclinic at Bethesda General Hospital Gunungsitoli approximately 2235 visits to take smpel using the Accidental sampling method.While the sample amounted to 100 people. Data analysis was carried out by univariate, bivariate and multivariate analysis. Based on the results of  the chi-square  test, it is known that the incidence of hypotension affects  Tangible, Responsiveness, Reliability, Assurance and Empahaty  p = 0.000, meaning that there is Tangible, Responsiveness, Reliability, Assurance and Empahaty to patient satisfaction. From the results of multivariate analysis, it is known that the most influential variable in this study is the Responsiveness variable with an OR value of 15,104. The conclusion in this study is that responsiveness is the dominant factor affecting patient satisfaction at the General Polyclinic at Bethesda General Hospital Gunungsitoli. To be able to improve the quality of services that must be improved, especially security and comfort guarantees for patients such as: completing patient administration, responding quickly to patient complaints, providing drugs quickly and precisely, providing information and quick response in handling patients to be improved to create a patient satisfaction that becomes patient satisfaction at the General Polyclinic at Bethesda General Hospital Gunungsitoli.