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This research aims to know the Role of Teachers in Addressing Bullying Behavior in Fourth Grade Students of XXV Wailiti Maumere Elementary School. The method used is a qualitative approach with data collection through interviews, observations, and documentation. The data sources in this study are primary and secondary data. The primary data obtained from the fourth-grade students and teachers of XXV Wailiti Maumere Elementary School, while the secondary data is collected from archives or school data and books and journals that support this research. Data analysis in this study was conducted before entering the field, during the fieldwork, and after completing the fieldwork. The activities in data analysis include data reduction, data presentation, and conclusion drawing. The research results show that the role of the teacher in addressing bullying behavior among fourth-grade students at XXV Wailiti Maumere Elementary School is that when there are problems, the class teacher calls the involved students, those who have issues are called one by one, the problems that occur are investigated, the issue is clarified first, the teacher identifies the problems that occur, the student who made the mistake is called and confronted, the student involved in the issue is asked one by one "Did you do it or not?", both parties are reconciled, an agreement is made so that the behavior is not repeated, and if it cannot be resolved, then the parents are called or the matter is handed over to the principal or his deputy.

This study investigates the influence of transformational leadership on teacher performance in disadvantaged regions, with a specific focus on SMP Satu Atap Werdi in Pekalongan Regency. Schools located in remote and underdeveloped areas often face structural challenges such as limited resources, inadequate infrastructure, and geographical isolation, which significantly hinder the delivery of quality education. In this context, the role of school principals becomes critical in shaping organizational culture and motivating educators to maintain high performance despite the constraints. The research employed a qualitative descriptive approach, using participant observation, in-depth interviews, and document analysis to gather rich and comprehensive data from the principal and teachers as key informants. Findings indicate that even though SMP Satu Atap Werdi operates in an area with severely limited facilities, the transformational leadership style adopted by the principal has successfully brought about meaningful improvements in school management and teacher performance. The leadership was manifested through four main dimensions: idealized influence, demonstrated by strong role modelling and exemplary behaviour; inspirational motivation, reflected in the principal’s ability to encourage teachers to remain committed and enthusiastic; intellectual stimulation, which fostered creativity, innovation, and problem-solving among teachers; and individualized consideration, shown through personal guidance and support tailored to each teacher’s needs. These practices led to visible progress in teacher discipline, professional dedication, and organizational commitment. The study underscores the importance of transformational leadership as a catalyst for positive organizational change in education, particularly under challenging circumstances. The findings align with previous literature highlighting its effectiveness in motivating subordinates and enhancing performance. From a practical standpoint, this research suggests the need for policymakers and education stakeholders to strengthen transformational leadership practices in schools across disadvantaged regions as a strategy to achieve equitable educational quality in Indonesia.

This study aims to examine the application of the Project Based Learning (PjBL) model assisted by animated videos in improving problem-solving skills in Natural and Social Sciences (IPAS) subjects. The study used a quasi-experimental approach with a one-group pretest and posttest design. The subjects were 30 fifth-grade elementary school students selected as samples. The research instruments included a problem-solving ability test and an observation sheet for the implementation of learning. The results showed a significant increase in students' problem-solving skills after being treated through the PjBL model assisted by animated videos. The average posttest score was higher than the pretest, so it can be concluded that this learning strategy is effective in improving student learning outcomes. The use of animated videos helped students to visualize abstract concepts and engage more actively in the learning process. In addition, the results of observations of the implementation of learning showed that students became more active, enthusiastic, and able to work together in groups to complete the project. Student activity increased gradually, starting from the project planning stage, information collection, to the presentation of results. The teacher acted as a facilitator who provided direction and guidance, while students were directly involved in each process. This indicates that the integration of technology-based media supports collaborative and student-centered learning. Therefore, the implementation of the Project-Based Learning model with animated videos is not only effective in improving problem-solving skills but also fosters overall student engagement in science learning. Therefore, this learning model can be recommended as an innovative strategy to enhance problem-solving skills in primary education.

This study aims to describe the mathematical literacy skills of vocational high school students in solving statistics problems with the help of Microsoft Excel based on digital literacy levels, which are grouped into high, medium, and low. The background of this study is based on the importance of mathematical literacy in dealing with everyday problems and the demands of the world of work, as well as the increasing need for digital literacy mastery in the information technology era. Both are essential competencies that support each other, especially in technology-based mathematics learning. The research approach used is descriptive qualitative with a purposive sampling technique, where the selection of subjects is based on the results of the digital literacy questionnaire, equivalence of mathematics scores, and adequate communication skills to support the interview process. The research instruments include a digital literacy questionnaire, a mathematical literacy test in the form of descriptive questions completed using Microsoft Excel, and interview guidelines that have been validated by experts. The data collection procedure was carried out through tests and in-depth interviews, while data analysis included the stages of data reduction, data presentation, and drawing conclusions. The results of the study indicate differences in students' mathematical literacy skills based on their digital literacy levels. Students with high digital literacy are able to master mathematical literacy indicators well, including communication, mathematization, problem-solving strategies, and reasoning and argumentation. They can optimally utilize Microsoft Excel features to present data, perform calculations, and draw logical conclusions. Students with moderate digital literacy demonstrate fairly good mastery, but still experience difficulties in aspects of problem-solving strategies and in-depth reasoning. Based on these findings, it can be concluded that digital literacy plays a crucial role in supporting students' mathematical literacy abilities.  

The Independent Entrepreneurship Program is one of the strategic efforts of the Ministry of Education, Culture, Research, and Technology in fostering the entrepreneurial spirit of students through direct experiential learning. This program is present as a forum for students to not only understand entrepreneurship theory, but also to practice in real life the process of building and managing a business. In its implementation, the program involves active collaboration between universities, industry mentors, and field supervisors who play a role in providing direction, guidance, and evaluation of student business development. Through Independent Entrepreneurship, students are given the opportunity to design creative business ideas, run a business on a real scale, and solve various entrepreneurial challenges they face. This activity not only trains managerial, communication, and innovation skills, but also improves critical thinking and problem-solving skills. In addition, students gain valuable experience in terms of teamwork, financial management, marketing strategies, building business networks, and the use of digital technology to support business sustainability. The results of the program implementation show positive impacts, including increased confidence, independence, and students' understanding of the real business world. Furthermore, this program encourages the creation of an entrepreneurial ecosystem in a sustainable campus environment and is able to be the forerunner of the birth of a young generation of Indonesian entrepreneurs who are resilient, innovative, creative, adaptive to changing times, and have high competitiveness. Thus, Independent Entrepreneurship not only plays a role as a skill development program, but also becomes one of the important foundations in preparing students to face the world of work and becoming independent business actors who are professional, visionary, sustainability-oriented, and make a real contribution to the nation's economic development.

This study aims to analyze the influence of the Problem Based Learning (PBL) model in science education on students’ environmental literacy and science communication skills at SMK Negeri 3 Pekanbaru, focusing on the topic of disaster mitigation. The research employed a causal comparative approach with a post-test only design, comparing two student groups: an experimental class using the PBL model and a control class using conventional teaching. The results revealed a significant difference in environmental literacy, with the experimental class achieving a higher average score (81.86) compared to the control class (62.05). This indicates that the PBL model is effective in enhancing students' understanding, awareness, and environmentally responsible behavior. The PBL approach encourages active student engagement and the application of knowledge to real-world scenarios, which is particularly beneficial in the context of environmental issues and disaster mitigation. By working through problems related to environmental challenges, students are likely to gain a deeper understanding of the topic, which fosters a sense of responsibility towards environmental sustainability. In terms of science communication, although the experimental class showed a higher average score (75.78) than the control class (72.92), the difference was not statistically significant. This may be due to a lack of intensive training in scientific discussions and presentations. While PBL encourages collaborative problem-solving and idea-sharing, students may still require more structured practice in presenting and communicating their findings clearly and persuasively. The integration of more structured activities focusing on science communication skills could further enhance the effectiveness of the PBL model. Overall, the PBL model demonstrates positive potential in improving both environmental literacy and science communication. However, to achieve its full impact, its implementation must be consistent, with a focus on providing students with additional opportunities to develop their communication skills.

The increasing number of mental health disorders in various countries has created an urgent need for innovation in the diagnosis and treatment process. This problem not only impacts individuals' quality of life but also creates a significant social and economic burden. One solution that is beginning to be widely researched is the use of artificial intelligence (AI) in the field of mental health. This research used a literature review of various previous studies discussing the role, application, and impact of AI. The results of the review indicate that AI technology, particularly in the form of digital applications such as chatbots, has great potential to support the recovery process for patients with mental disorders. AI-based chatbots can provide responsive, two-way interactions, so users feel heard and receive initial emotional support. One technical approach used is Natural Language Processing (NLP), which enables the system to understand natural human language. Simultaneously, Long Short-Term Memory (LSTM) algorithms are used to analyze language patterns and detect symptoms of depression more accurately. Various studies have reported that the application of NLP and LSTM can improve the reliability of diagnoses and provide responses tailored to user needs. Furthermore, AI can provide personalized recommendations, tailor interventions to the user's condition, and monitor mental health developments in real time. This has the potential to assist mental health practitioners in making faster and more informed decisions. However, the adoption of AI among practitioners remains relatively low. Influencing factors include limited technological understanding, limited infrastructure, and debates over ethical aspects and data privacy. Therefore, while AI has significant potential to improve the quality of mental health services, regulations, ethical guidelines, and synergy between technology and healthcare professionals are needed to ensure safe and effective implementation.

This study aims to describe students' critical thinking skills in solving social arithmetic problems based on the Polya stages and FRISCO indicators. The research subjects consisted of three students in grade VIII R-5 MTs Nurul Jadid who were purposively selected to represent the high, medium, and low ability categories out of a total of 21 students. The research method used was a descriptive qualitative approach with instruments in the form of two social arithmetic description questions and semi-structured interview guidelines. Data analysis was carried out by referring to the four stages of problem solving according to Polya (understanding the problem, planning the solution, executing the plan, and re-examination) as well as the six FRISCO critical thinking indicators (Focus, Reason, Inference, Situation, Clarity, Overview). The results of the study showed that students with high abilities were able to solve problems systematically through all stages of Polya and met almost all FRISCO indicators, especially in the aspects of Focus, Reason, and Clarity. Students with moderate ability show sufficient understanding but are inconsistent in planning and implementing solutions, and experience difficulties in the Reason, Situation, and Overview indicators. Students with low abilities experience obstacles from the early stages of understanding problems and do not show significant indicators of critical thinking. These findings indicate that the Polya stage and the FRISCO indicator can be used in a complementary manner to identify and analyze students' critical thinking skills in solving contextual math problems. The implication of this study is the need for a learning strategy that emphasizes strengthening the stages of problem solving and developing explicit critical thinking indicators in the mathematics learning process. This research also opens up opportunities for the development of more structured diagnostic instruments in measuring students' individual critical thinking skills.

This study aims to describe the understanding of high school students in solving high, medium, and low category HOTS (Higher Order Thinking Skills) problems and to explore the students' responses in solving problems related to the material of SPLTV (System of Linear Equations with Three Variables). This research is qualitative in nature, using a descriptive method. The subject selection technique used purposive sampling, involving three students from class X IPA/IPS SMAIT Nurul Fajri, with a total of 19 students. The data collection techniques included written tests on mathematical concept understanding using HOTS, interviews, and documentation. Based on the research results, it was found that the students' understanding of mathematical concepts in solving HOTS problems varied. The subject NF-17, with high ability, was able to answer well, including restating the concepts studied in problems 1, 2, and 4, classifying objects based on concepts, applying concepts algorithmically, relating various mathematical concepts internally or externally, providing examples or counterexamples, and presenting concepts in various representations in problems 1, 3, and 4. The subject NF-18, with medium ability, showed more limited results. Although able to restate concepts in problem 4, this subject could only classify objects based on concepts and apply concepts algorithmically in problems 1 and 4. This subject could only provide examples or counterexamples in problem 1. The subject NF-10, with low ability, was only able to restate concepts studied in problem 1 and did not show more in-depth understanding in other problems. These findings indicate variations in students' understanding of mathematical concepts in the SPLTV material.

This study aims to assess the impact of using Talking Stick game as a learning media on students' learning outcomes and scientific communication skills in science lessons. This study was conducted using the Systematic Literature Review (SLR) method, by analyzing various relevant previous studies from elementary to secondary education levels. The research findings indicate that the Talking Stick learning technique can significantly improve student learning outcomes. This model has also been proven effective in improving science communication skills, conceptual understanding, active participation, and students' courage to express opinions during the learning process. The Talking Stick method emphasizes collaboration and involvement between students in a fun and interesting atmosphere. The use of various supporting media, such as question cards, posters, audio visuals, and student worksheets (LKS), increases the effectiveness of this method. The use of alternating sticks in question and answer sessions encourages students to be more confident and actively involved in the learning process. This also provides benefits for the development of students' critical thinking skills and emotional skills, which are very much in line with the needs of learning in the 21st century. The findings of this Talking Stick model research are recommended as an innovative strategy in science learning. Teachers are advised to combine it with interesting learning media to make the learning process more meaningful and enjoyable. tested the effectiveness of this method in various educational conditions. Furthermore, consistent application of the Talking Stick method can create an inclusive learning environment that is responsive to individual student needs. In the context of science learning, which often demands understanding of abstract concepts and problem-solving, this method can bridge the gap between theory and practice through active and reflective interaction.

Problem-Based Learning (PBL) is a student-centered teaching approach, where the learning process begins with a real-life problem relevant to everyday life. PBL encourages students to actively seek information, analyze data, and formulate solutions through group work and discussion. This approach not only develops critical thinking, problem-solving, and communication skills but also increases students' independence and responsibility for their own learning process. This article aims to examine how PBL is implemented in two main curricula in Indonesia: the 2013 Curriculum (K13) and the Independent Curriculum. In the 2013 Curriculum, PBL is integrated through a scientific approach and project-based activities, where students are invited to explore concepts and theories through investigative activities. Meanwhile, the Independent Curriculum provides more space for teachers and students to design contextual and personalized learning activities, making the implementation of PBL more flexible and adaptive to local needs and student characteristics. The literature review results indicate that both curricula effectively utilize PBL principles to enhance students' cognitive and metacognitive skills. The Independent Curriculum, in particular, places greater emphasis on independent learning, self-reflection, and the development of student interests through differentiated learning. Thus, the application of PBL within the context of the Independent Curriculum has proven to be more adaptive to the dynamics of 21st-century learning. In conclusion, the use of Problem-Based Learning in both curricula has significant potential to enhance students' learning abilities, as long as the approach is tailored to school conditions, student characteristics, and is supported by competent teachers and training in implementing this method effectively.

This study aims to describe the effect of using the collaborative learning model on students’ learning motivation in the subject of Aqidah Akhlak in grade 9 at MTs Al-Hikmah Johar Karawang. The collaborative learning model emphasizes cooperation among students in solving problems, sharing knowledge, and helping each other to achieve learning goals. This approach is believed to enhance students’ motivation, active participation, and overall learning outcomes. This study uses a quantitative method with a simple random sampling technique, and data collection through pretests and posttests. The findings indicate that the implementation of collaborative learning had a positive and significant impact on improving students’ motivation in the Aqidah Akhlak subject. Based on these results, it can be concluded that the collaborative learning model is suitable for use in Islamic Religious Education to support the increase of both student motivation and learning achievement.

This study aims to: (1) produce e-LKPD based on problem-based learning oriented to mathematical problem-solving ability and self-confidence of high school students on the material of equations and quadratic functions and (2) describe the feasibility of PBL-based e-LKPD oriented to mathematical problem- solving ability and self-confidence of high school students on the material of equations and quadratic functions seen from the aspects of validity,  practicality, and effectiveness. This type of research is research and development using the ADDIE model (Analysis, Design, Development, Implementation, and Evaluation). The research was conducted at SMA Negeri 1 Malinau with the research subject of class X-3 students totaling 35 students. Data collection was carried out using interview techniques, observation, e-LKPD validation sheets, pretest-posttest, and questionnaires. To determine the validity, the e-LKPD assessment sheet of material and media experts was used, practicality used student and teacher response questionnaires, and effectiveness used mathematics problem solving ability test questions and student self-confidence questionnaires. Data analysis consisted of qualitative data analysis and quantitative data analysis. Qualitative data analysis was conducted by analyzing the results of interviews, observations, and comments or suggestions given to make improvements to the e-LKPD products developed. Quantitative data analysis was conducted by converting quantitative data into qualitative data in the form of certain categories, normality test using shapiro-wilk, t-test with paired samples test, and N-Gain score. The results showed: (1) PBL-based e-LKPDs oriented towards mathematical problem solving skills and self-confidence of high school students on the material of quadratic equations and functions have been produced, (2) PBL-based e-LKPDs developed meet product feasibility, namely valid with excellent categories based on material and media experts; practical with very practical categories based on teacher responses and practical based on student responses; effective on math problem solving skills with classical completeness of 77%, the t-test results obtained a significance value of 0.000 <0.05 which means that there is a difference in the average ability to solve mathematical problems before and after learning using e-LKPD, the N-Gain result is 0.65 with moderate criteria, and effective on student self-confidence with an increase in the average score of each indicator before and after learning,  the N-Gain result is 0.49 with moderate criteria, and the t-test results with a significance value of 0.000 < 0.05.

This study aims to describe in depth the role of guidance and counseling (BK) in improving the effectiveness of consultation and collaboration services at SMA Negeri 3 Tasikmalaya City. Consultation and collaboration services are an integral component of the BK program that focuses on professional interactions between BK teachers and various related parties, such as subject teachers, homeroom teachers, parents, and other stakeholders who are concerned about student development. Through these services, BK teachers help students overcome personal, social, and academic problems holistically. This study used a qualitative approach with descriptive methods. Data were collected through in-depth interviews, participant observation, and documentation analysis to obtain a comprehensive picture of the consultation and collaboration practices implemented. The data analysis process was carried out thematically to identify interaction patterns, forms of collaboration, and supporting and inhibiting factors in the implementation of services. The results show that BK teachers at SMA Negeri 3 Tasikmalaya City play an active role as a communication liaison between students, teachers, and parents, as well as mediators in solving problems faced by students. Effective collaboration between BK teachers and all related parties contributes to the creation of a conducive, inclusive, and responsive learning environment to students' needs. Consultation services implemented in a planned, continuous, and data-driven manner can provide a better understanding of student problems and offer appropriate and applicable alternative solutions. These findings confirm that guidance and counseling play a strategic role in supporting educational success in schools. The implementation of effective consultation and collaboration services not only positively impacts student problem-solving but also strengthens synergy between educational elements in building a supportive school climate oriented toward student well-being.

The frequent earthquakes in Indonesia have had complex impacts, not only on physical damage and material losses, but also on the psychological aspects of survivors. One psychological problem that often arises is Post-Traumatic Stress Disorder (PTSD), which can disrupt mental health, quality of life, and an individual's ability to return to normal activities. This condition requires appropriate treatment, one of which is through providing effective coping strategies for survivors. The purpose of this study is to collect and review knowledge related to coping strategies used by earthquake disaster victims who experience PTSD. This study uses a literature review approach by exploring various relevant scientific sources that are in line with the topic. The analysis process was carried out using the content analysis method, namely an in-depth discussion of the data with reference to the stress coping theory proposed by Lazarus and Folkman. The results of the study indicate that each region, both in Indonesia and in various countries, has a different approach to coping strategies to overcome PTSD in earthquake victims. These differences are influenced by culture, social values, community support, and available resources. In general, the identified coping strategies fall into two main categories: problem-focused coping (active coping), which focuses on solving problems, and emotion-focused coping (passive coping), which focuses on managing emotions resulting from trauma. These findings confirm that a combination of these two strategies, tailored to individual characteristics and cultural context, can be an effective approach to the psychological recovery of earthquake survivors.  

This community service activity was conducted in Sawahan Hamlet, Mojotengah Village, Kedu District, Temanggung Regency, with the primary objective of enhancing the health and productivity of sheep through the introduction and production of mineral block molasses as supplementary feed. Mineral block molasses is a nutrient-rich feed supplement designed to meet the mineral requirements of ruminants, particularly sheep, which are often not fully met by conventional forage. The program was implemented using a participatory method, beginning with a lecture session that provided theoretical knowledge regarding the benefits, composition, and formulation of mineral block molasses. This was followed by an interactive discussion session in which participants, mainly local sheep farmers, were encouraged to share challenges and constraints they face in livestock feeding management. The facilitators then provided practical problem-solving approaches tailored to the local context. The final stage involved a hands-on demonstration of the step-by-step process of producing mineral block molasses, enabling participants to observe and practice directly. The results of this activity showed that participants not only gained new knowledge about the nutritional importance of mineral supplementation but also developed the practical skills necessary to independently produce mineral block molasses for their livestock. This is expected to improve feed efficiency, promote better animal health, and increase livestock productivity. Furthermore, the activity fostered community awareness of sustainable livestock management practices and the economic benefits of producing feed supplements locally. In conclusion, this program successfully empowered the local farming community with both theoretical and practical competencies in mineral block molasses production, contributing to improved livestock performance and farmer welfare. The continuation of such initiatives is recommended to ensure long-term adoption and optimization of livestock feeding practices in the region.

This community service activity was conducted in Sawahan Hamlet, Mojotengah Village, Kedu District, Temanggung Regency, with the primary objective of enhancing the health and productivity of sheep through the introduction and production of mineral block molasses as supplementary feed. Mineral block molasses is a nutrient-rich feed supplement designed to meet the mineral requirements of ruminants, particularly sheep, which are often not fully met by conventional forage. The program was implemented using a participatory method, beginning with a lecture session that provided theoretical knowledge regarding the benefits, composition, and formulation of mineral block molasses. This was followed by an interactive discussion session in which participants, mainly local sheep farmers, were encouraged to share challenges and constraints they face in livestock feeding management. The facilitators then provided practical problem-solving approaches tailored to the local context. The final stage involved a hands-on demonstration of the step-by-step process of producing mineral block molasses, enabling participants to observe and practice directly. The results of this activity showed that participants not only gained new knowledge about the nutritional importance of mineral supplementation but also developed the practical skills necessary to independently produce mineral block molasses for their livestock. This is expected to improve feed efficiency, promote better animal health, and increase livestock productivity. Furthermore, the activity fostered community awareness of sustainable livestock management practices and the economic benefits of producing feed supplements locally. In conclusion, this program successfully empowered the local farming community with both theoretical and practical competencies in mineral block molasses production, contributing to improved livestock performance and farmer welfare. The continuation of such initiatives is recommended to ensure long-term adoption and optimization of livestock feeding practices in the region.

This research started from the difference in understanding of mathematical concepts found in students in grades XI-1 of SMA Kanjeng Sepuh Sidayu. The main purpose of this study is to analyze students' understanding of mathematical concepts based on extroverted and introverted personalities, with an ethnomathematical approach on the building of the Kanjeng Sepuh Sidayu Mosque. The research subjects consisted of four students who were selected with two personality categories, namely two students with introverted personalities and two students with extroverted personalities, which were determined through a personality questionnaire. Data collection techniques were carried out using questionnaires to find out personality types, mathematical concept understanding tests, and in-depth interviews to further explore students' understanding. The results showed that there were significant differences in the understanding of mathematical concepts between students with introverted and extroverted personalities. Students with introverted personalities show good ability to meet indicators 1, 3, and 5. This indicator includes the ability to restate a concept, provide examples and non-examples of a concept, and apply concepts or logarithms in problem solving. Students with extroverted personalities, on the other hand, excel in indicators 1, 2, and 4. This indicator includes the ability to restate a concept, classify objects according to the concept, and use and choose certain procedures or operations in solving problems. This study provides insight that the understanding of mathematical concepts is not only influenced by cognitive abilities alone, but also by students' personality factors. Introverted and extroverted personalities affect the way they absorb and apply mathematical concepts. Therefore, it is important for educators to pay attention to these differences in designing teaching approaches that suit the characteristics of the students.

Technological developments have penetrated various sectors of life, including in the transportation and communication lines in Indonesia. KAI Access is a digital service issued by PT Kereta Api Indonesia in the form of an application. This application is present as a strategic innovation to improve the convenience and comfort of customers in accessing various train services, from ticket bookings, schedule information, to cancellations and refunds. However, from the complaint data submitted by customers, there are two biggest problems that are often experienced, namely related to responsiveness and action from KAI Access which is considered slow in handling user complaints and technical problems. When quick response services are not accompanied by concrete settlement actions, customer trust tends to decline. This research is based on service theory with a service quality and excellent service approach, where the variables of responsiveness and action are the main focus in the analysis of customer loyalty. Using a quantitative approach, with data collection techniques in the form of questionnaires, interviews, and literature studies, the respondents in this study were KAI Access users from the Edan Sepur train loving community. The results showed that the action variable had a positive and significant influence on customer loyalty, while the responsiveness variable did not have a significant influence directly. An important conclusion from this study is that in the context of digital applications such as KAI Access, customers prioritize concrete problem solving rather than just quick response. Therefore, PT KAI needs to strengthen concrete actions in handling complaints to increase long-term loyalty. Therefore, PT KAI needs to strengthen concrete actions in handling complaints to increase long-term loyalty, especially in the era of digitalization of public services that continues to grow rapidly.

Innovation in entrepreneurship is not only limited to the creation of new products or services, but also includes the development of more efficient business models, more effective marketing strategies, and new ways of managing resources. The film "Gampang Cuan" offers a compelling depiction of the dynamics of entrepreneurship and innovation amidst family economic pressures. A thorough analysis of the film can provide valuable insights into how the characters in the film face financial challenges through the implementation of innovative entrepreneurial strategies. The film depicts how urgent needs can spark creativity and drive individuals to seek solutions outside conventional paths, resulting in small innovations that have a significant impact on their financial condition. This study aims to identify and analyze the various forms of entrepreneurial innovation that appear in the film, and how these innovations contribute to solving the financial problems faced by the characters. By analyzing elements such as opportunity identification, creative idea development, solution implementation, and adaptation to market changes, this study seeks to gain a deeper understanding of the entrepreneurial innovation process in a stressful context