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Bambang wido kristanto; Agus wibowo; Bambang wido kristanto

Jurnal Elektronika dan Komputer 2025 STEKOM PRESS

Indonesia has extraordinary resources and potential in developing renewable energy sources (RES), but various obstacles must be overcome in implementing RES. The purpose of this study is to analyze the gap in the application of RES. This gap includes energy knowledge, community participation, battery waste management, service quality, regulation, and legal policy. This study uses a mixed-methods approach, by conducting a structured questionnaire in quantitative data collection, while qualitative data collection through special interviews, focused group discussions, and conducting policy regulation analysis. The results show that 62% of people do not understand RES, 28% are involved in project planning, and 74% are unaware of SOP (standard operating procedures) regarding battery waste recycling. The results of the correlation analysis reveal a positive relationship between the level of knowledge and interest in RES (R = 0.56). Also, the developed community-based participation model includes initial involvement, transparency of information, and local incentives. These findings further strengthen the compatibility of the innovation diffusion theory, planned behavior theory, SERVQUAL, and the theory of public interest. This study will make a practical contribution through evidence-based strategies in increasing resilience, especially for policymakers and energy service providers. The impact of the policy aspects includes the need for large reforms, education, public campaigns, and the realization of battery waste management systems. This study also provides an opportunity for further study by expanding the geographical scope and related industrial sectors.

Rosinta Setiaji Fracini; Yohanes Suhari

Jurnal Elektronika dan Komputer 2024 STEKOM PRESS

The study titled "The Influence of System and Service Quality on User Satisfaction of Silalapbaja Website" aims to evaluate the impact of each independent variable on the dependent variable. There were 51 respondents involved in this research, with data analysis conducted using SPSS version 25. The results indicate that System and Service Quality significantly influence User Satisfaction, as evidenced by the significant value of Fhitung = 0.000 < 0.05. From the t-test, System and Service Quality variables partially affect User Satisfaction, while Information Quality does not have a significant partial effect. For instance, the significant values of thitung X1 = 0.000 < 0.05 and X3 = 0.49 < 0.05, whereas X2 = 0.094 > 0.05. The variables that significantly influence are System Quality with a Standardized Coefficients Beta of 0.552 and Service Quality of 0.220. Based on the research findings, it can be concluded that System, Information, and Service Quality contribute to 59% of User Satisfaction, while other factors beyond this study affect 41%. Therefore, it is recommended for the developers of the Silalapbaja Website to prioritize improvements in System and Service Quality to enhance User Satisfaction.

Priyadi Priyadi; Budi Santoso

Jurnal Elektronika dan Komputer 2022 STEKOM PRESS

Recording financial transactions is an important activity that must be carried out by a business. In accounting, recording financial transactions is a fundamental thing that must be done. With these records, all business financial transactions can be accounted for and brought to the financial statements. Computerized technology using barcodes in payment transactions has the aim of increasing speed, accuracy, and service quality. In carrying out payment administration activities still using the manual system will have an impact on the Administrative officer having difficulty finding data on students who want to pay and the network (LAN) has not been implemented on the computer is also a problem at the research site, because to share data with the treasurer and principal becomes constrained, data can be damaged, lost or misused because its security is not guaranteed. In solving these problems, the researchers collected data and facts that existed at the research site, then designed a payment administration information that was in accordance with the needs of the school. In making Administrative Information System Integrated With Barcode Reader, researchers used Microsoft Visual Basic 6.0 programming language, MySQL Server database as data storage media and Subtime Text as tools to create source code. In the preparation of this application using object-oriented methods.

Dendy Kurniawan; Nikhlis, Neilin

Jurnal Elektronika dan Komputer 2020 STEKOM PRESS

E-commerce competition in Indonesia makes e-commerce companies compete to develop strategies to win the competition. Customer loyalty is an important factor to lead in the competition. This research focuses on how much influence website service quality has on customer loyalty. This research is also to find out which website quality factors have the most influence on customer loyalty with customer satisfaction as a mediating factor. The factors that influence e-commerce customer loyalty are analyzed using concepts including the dimensions of service quality consisting of (physical evidence, reliability, responsiveness, assurance, empathy) and Corporate Image as the variable that influences and Customer Satisfaction as the variable that is affected. The sample in this study were 96 respondents. With the sampling method using the purposive sampling method. The results obtained that there is a positive and significant influence between the dimensions of service quality and company image on customer satisfaction.  Keywords: E-commerce website, Service Interaction Quality, Customer Satisfaction