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This study aims to analyze the actualization of administrative service quality in managing school administration at MTs Darussalam Parigi Baru, Pondok Aren District, South Tangerang City, including service implementation, challenges encountered, and improvement efforts. This research employed a qualitative approach using a case study method through observation, interviews, and documentation involving the head of administration, administrative staff, teachers, and students. Data were analyzed through data reduction, data presentation, and conclusion drawing. The findings indicate that administrative services have been implemented reasonably well through the application of excellent service principles, including reliability, responsiveness, responsibility, and effective communication in correspondence and student administration services. However, several challenges remain, such as limited human resources, partially manual filing systems, inadequate administrative facilities, and the absence of well-established standard operating procedures (SOPs). Improvement efforts have been carried out through strengthening work coordination, enhancing staff discipline, and developing a more structured administrative system. This study concludes that the quality of administrative services plays a strategic role in supporting administrative effectiveness and improving the quality of educational services in madrasahs.

This study aims to analyze the structure of the Management Information System (MIS) implemented in MTs EXPGA as a secondary educational institution. MIS is an important instrument in supporting decision making, managing academic and non-academic data, and improving the efficiency of school administration. This research method uses a qualitative descriptive approach with observation, interview, and documentation techniques. The results of the study indicate that the MIS structure in MTs EXPGA is divided based on operational, managerial, strategic, and decision support functions. Although the implementation of this system has covered the basic needs of school management, improvements are still needed in terms of data integration and HR training. This article provides recommendations for improvements to optimize the use of MIS in supporting educational goals in the digital era.

Education plays a pivotal role in Indonesia's national development, as it significantly impacts the quality of human resources. Consequently, the government prioritizes education by aiming to develop students who are devoted to God Almighty, knowledgeable, and possess noble character. Educational personnel, particularly school principals, hold a strategic position in achieving these objectives. A school principal's leadership is essential in managing educational resources, collaborating with teachers and staff, and guiding students toward learning goals. In a decentralized education system, principals function as top administrators with multiple roles, including manager, supervisor, educator, leader, innovator, and motivator. However, educational challenges often stem from distortions in meaning and practice, which contribute to declining education quality. As the primary agent of school leadership, the principal must demonstrate professional competence to identify school needs, empower existing resources, and involve the community in achieving educational goals. The concept of modern schools—such as model and exemplary schools—has emerged in response to society’s demand for quality education. In this context, the school principal is required to lead with strategic planning, administrative effectiveness, and inspiring leadership to ensure school success and student achievement. This study explores the multifaceted role of the school principal in improving educational quality, emphasizing their responsibilities in management, leadership, educational support, and administration. It concludes that professional and competent principals are essential for shaping a school environment conducive to educational excellence and preparing competitive human resources in the global era.

Education is a necessity for everyone, therefore the government must guarantee all its citizens to get a proper education. The challenges in implementing the provisions and regulations of the education sector are enormous. With technological advances, mastery of technology in education is also needed. Education is used as the key to improving the quality of the nation, the progress of a nation is determined by the younger generation who will be the successor of the nation. A quality young generation is produced from a quality education. The teacher profession is important in improving education, because it is tasked with teaching, educating, fostering, and shaping personalities so that they become human beings who have knowledge, are intelligent, and dignified. A profession is a job or position that must have special expertise, responsibility and mastery of knowledge in that field. To obtain professional certification, teachers need professional requirements obtained through special education so that they can produce professional teachers. The purpose of this research is to describe the concept of teachers as a profession in Indonesia. The method used in this research is qualitative with literature review method. The results of this study show (1) The meaning of the profession (2) Teachers as a profession (3) Professional organizations of teachers (4) The role of teachers (5) Expertise, qualifications and competencies of teachers (6) Professional skills of teachers (7) Teachers' code of ethics and standards (8) Teachers' professional status (9) Responsibilities, laws and administration.

The trend of thinking about education suggests that, educational paradigm based on standards were discussed more and more, acknowledged and appreciated. This trend started from the realization that education need a reference of quality for each of the organizers and the educational unit which is called the National Education Standards (SNP). Indicator of education quality obtained through the filled based on eight ational Education Standards (SNP). Management of facilities and infrastructure were declare based on policy from Permendiknas No.19 in 2007. The data collection technique in this study was carried out by triangulation which was carried out using observations, interviews and documentation from the same source. While the data analysis techniques used are data collection, data reduction, data display, and drawing conclusions. The main objective is to create an effective, inclusive, and supportive learning environment that promotes the holistic development of each student. Some of the principles of student management include goals that are aligned with school management, activities that support educational goals, building student unity, good mentoring, and encouraging student independence. The scope of student management includes analysis of student needs, student recruitment, student selection, student orientation, student grouping, student leadership and development, and registration and reporting. This document also discusses the importance of understanding the characteristics of each student, creating a safe and comfortable learning environment, facilitating effective learning, encouraging active participation, building positive relationships, developing social skills, leadership, and supporting students' holistic development. Based on the previous research has found many gaps related with this context. However, there was no studies have evaluated the mechanism of facilities and infrastructure as a whole and systematically according to grant theory. These mechanisms include the supply, distribution, use and maintenance, inventory, and elimination of school facilities and infrastructure.

Education personnel are part of educational resources, tasked with carrying out administration, management, development, supervision, and technical services to support the educational process. The success of the learning process in an educational institution is born from good management so as to produce good educational services as well. SMAN 1 Tasikmalaya is the first public school that was established in the city of Tasikmalaya since 1956, has made a myriad of achievements both academically and non-academically. This is not only supported by professional teaching staff but also supported by educational staff. In this research that used a qualitative descriptive method, it was concluded that increasing employee work productivity through empowering the education staff at SMAN 1 Tasikmalaya was categorized as good, because most of the education staff had carried out empowerment efforts starting from awareness, capacity building (enabling) and empowering ( empowering) is indicated by the achievement of empowerment indicators, namely access, participation, control and equality. This empowerment is carried out through (1) developing and realizing a shared vision, namely the 3K "Characters, Kabisa, and Katarima"; (2) exemplary school principals; (3) Motivating and involving educational staff in educational and staffing workshops and seminars; (4) Improving and accelerating services in order to continue to produce excellent services in order to maintain credibility and trust from the public in order to produce good service quality and education quality.