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Inclusive education is an approach that emphasizes the importance of providing educational services for all children, including children with special needs (ABK), in a regular school environment. This concept is based on the philosophy that all students, regardless of physical, intellectual, social, or emotional differences, have the right to receive quality education. This study uses a literature review method by analyzing various sources to explore the role of teachers, challenges, and implementation of inclusive education in Indonesia. The results of the study indicate that teachers have a central role as facilitators, collaborators, motivators, and developers of adaptive curriculum. However, in practice, there are various challenges, such as lack of training, limited facilities, an inflexible curriculum, and social stigma against ABK. Therefore, it is necessary to strengthen teacher competence, increase policy support, and synergy between schools, families, and communities in realizing inclusive, fair, and quality education.

Inclusive education is an approach that emphasizes the importance of providing educational services for all children, including children with special needs (ABK), in a regular school environment. This concept is based on the philosophy that all students, regardless of physical, intellectual, social, or emotional differences, have the right to receive quality education. This study uses a literature review method by analyzing various sources to explore the role of teachers, challenges, and implementation of inclusive education in Indonesia. The results of the study indicate that teachers have a central role as facilitators, collaborators, motivators, and developers of adaptive curriculum. However, in practice, there are various challenges, such as lack of training, limited facilities, an inflexible curriculum, and social stigma against ABK. Therefore, it is necessary to strengthen teacher competence, increase policy support, and synergy between schools, families, and communities in realizing inclusive, fair, and quality education.

E-Government and Digital Governance serve as crucial foundations in the transformation of public services, leveraging information and communication technology. The primary focus is to provide easy and efficient access for the community. Through innovations such as the "Jemput Bola Administrasi Kependudukan" (Administration Retrieval Initiative) within the Kalimasada program, the Surabaya city government expedites administrative processes by utilizing the Klampid New Generation (KNG) website. This research aims to optimize this innovation in the Wonorejo Rungkut sub-district of Surabaya. Standards of public service regulated by laws serve as benchmarks for enhancing service quality, covering procedures, processing time, costs, service offerings, infrastructure, and staff competencies. The research findings indicate that service procedures run smoothly, processing times are relatively fast, services are provided free of charge, service offerings include various citizenship documents, and infrastructure is adequate. This innovation reflects the integration of technology into governance, accelerating and streamlining public administration processes.

E-Government and Digital Governance serve as crucial foundations in the transformation of public services, leveraging information and communication technology. The primary focus is to provide easy and efficient access for the community. Through innovations such as the "Jemput Bola Administrasi Kependudukan" (Administration Retrieval Initiative) within the Kalimasada program, the Surabaya city government expedites administrative processes by utilizing the Klampid New Generation (KNG) website. This research aims to optimize this innovation in the Wonorejo Rungkut sub-district of Surabaya. Standards of public service regulated by laws serve as benchmarks for enhancing service quality, covering procedures, processing time, costs, service offerings, infrastructure, and staff competencies. The research findings indicate that service procedures run smoothly, processing times are relatively fast, services are provided free of charge, service offerings include various citizenship documents, and infrastructure is adequate. This innovation reflects the integration of technology into governance, accelerating and streamlining public administration processes.