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Lack of understanding of basic social science concepts at secondary school level is a serious challenge in developing students' knowledge and skills in society, nation and state. The basic concepts of social science, which include aspects such as social processes, social interaction, and social contact, are an important foundation in Social Sciences (IPS) in schools. The interdisciplinary approach to social studies covers various points of study, such as basic concepts of sociology, history, geography, economics, anthropology and political science. However, along with the complexity of the material, there are factors that cause students' lack of understanding of basic social science concepts at the secondary school level. Causative factors include teaching methods that are less effective, such as using only discussion methods without adequate explanation of the material.

Implementation of Public Service is all services organized by public service providers as an effort to meet the needs of service recipients and implementers of legislation. Public service is basically about the vast aspects of life. In the life of the state, the government has the function of providing various public services required by the community. One thing that until now is often still a problem in the relationship between the people and the government in the region is in the field of public services, especially in terms of the quality or quality of service government apparatus to the community.Tourism is currently being intensively incentive in the city of Jambi. Lots of local and foreign tourists visiting the city of Jambi. But with the level of service is said to be less than the relevant Office to make the process of tourism is not going well.In this research used qualitative research method, so the researcher will not specify the research only based on research variable, but the whole social situation examined covering aspect of place, actors and activity that interact synergistically. The result of the research shows that the lack of public service available in the Jambi City Tourism Office makes the tourism process less good. With the level of human resources that have not qualified with the limitations of foreign language skills make the tourists, especially foreign tourists feel uncomfortable. The tourism program created by the government itself has not been fully felt directly by the community. Lack of socialization of the existence of tourism programs from the government to make people less aware of the importance of existing tourism.