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Stunting remains a chronic nutritional issue in Indonesia, particularly among children under five, affecting cognitive development, physical growth, and the productivity of the younger generation (Ministry of Health, 2023). This community service aims to enhance the role of public administration in promoting policies and programs to combat stunting through education, training, and direct assistance. Activities were conducted in coordination with government officials, health cadres, and local leaders, utilizing local media to raise awareness about nutrition. The results showed a significant increase in community knowledge about stunting and balanced nutrition, with active participation from both officials and residents in the reduction programs. This approach underscores the importance of public administration in fostering sustainable community health initiatives. In parallel, this program also focuses on enhancing community care for orphans through strategies like empathetic communication and social management. Using a participatory and qualitative approach, both the community and orphans were involved in every stage of the activity. The results indicated improved social interactions between the community and orphans, with the children showing positive emotional responses such as comfort and acceptance. The community demonstrated increased participation and responsibility. By integrating empathetic communication with social management, the program successfully enhanced the emotional well-being of orphans and strengthened community solidarity, suggesting a sustainable model for future social care initiatives.

This study aims to analyze the effectiveness of the Regional Revenue Agency (Bapenda) in collecting hotel taxes in Dumai City. Using a qualitative approach with a case study method, this study explores the factors influencing the effectiveness of tax collection and the obstacles encountered. Data were collected through in-depth interviews, observations, and documentation, which were then analyzed using thematic analysis. The results indicate that although the objectives of tax collection have been clearly defined and provide benefits for regional development, several obstacles still hinder the achievement of the expected targets. The main obstacles include a lack of coordination between relevant parties, immature planning, and policies that are not yet fully effective. In addition, bad debts on hotel taxes are a major challenge that affects the effectiveness of tax collection. This study also found that a broad socialization strategy and the provision of adequate infrastructure have helped increase taxpayer awareness and compliance. However, supervision and control need to be improved to prevent irregularities and ensure taxpayer compliance. By improving coordination, more detailed planning, data-driven policies, more intensive education, the use of information technology, and stricter supervision, it is hoped that the effectiveness of hotel tax collection can be significantly improved. This research provides an important contribution to the Dumai City Bapenda and other local governments in their efforts to improve the effectiveness of regional tax collection. It is hoped that the recommendations provided can be implemented to overcome existing obstacles and increase regional original income (PAD) in a sustainable manner.

This study aims to analyze the role of the Department of Youth, Sports and Tourism (Diskopar) Dumai City in tourism development and to identify supporting and inhibiting factors affecting its implementation. The research uses a qualitative descriptive approach with data collected through interviews, observation, and documentation. Informants consisted of a tourism data and information officer at Diskopar Kota Dumai and a community tourism actor. The data were analyzed using an interactive model involving data reduction, data display, and conclusion drawing. The findings show that Diskopar Kota Dumai plays an active role based on three role indicators: institutional position, social expectations, and implementation. The institution is involved not only in policy formulation but also in maintenance, monitoring, training workshops, event organization, and management of public tourism spaces. Supporting factors include regional tourism potential, digital promotion, regulatory documents, and regional budget support. Inhibiting factors include suboptimal maintenance of tourist sites, illegal levies in unmanaged areas, and uneven information access due to limited network coverage. Overall, the role of the Dumai City Diskopar is functioning but still requires strengthening in supervision, facility management, and equitable promotion.