Strategi Manajemen Sumber Daya Manusia (SDM) untuk Memberikan Pelayanan Prima pada Politeknik Piksi Input Serang

Siti Sofiyah ; Yeti Asmawati ; Yanto Heryanto ; Dian Evariana
Jurnal Penelitian Manajemen dan Inovasi Riset 📅 2024 Vol 2, No 3 🔗 DOI: 10.61132/lokawati.v2i3.865
Abstract
Human resource development is a process of how management gains experience, skills and attitudes to achieve success as leaders in the organization, so that development activities are aimed at helping employees/employees to be able to handle their responsibilities in the future. Bearing this in mind, training and human resource development programs are needed which are carried out periodically and continuously, in order to provide satisfactory (prime) service. Thus, companies/institutions need to have good operational implementation instructions, as well as educated officers who can implement these operational systems and procedures appropriately. Apart from development, training activities are also very influential on human resources because with this training human resources will be encouraged to be able to provide excellent service for candidates or those interested in buying or using their services. And it is no less important to provide training to customer service on how to serve in a very friendly, polite, knowledgeable manner so that clients/interested people can feel comfortable when communicating or making transactions.
Keywords
human resource; services; strategy
How to Cite

Siti Sofiyah, et al. (2024). Strategi Manajemen Sumber Daya Manusia (SDM) untuk Memberikan Pelayanan Prima pada Politeknik Piksi Input Serang. Jurnal Penelitian Manajemen dan Inovasi Riset, 2(3). https://doi.org/10.61132/lokawati.v2i3.865

Siti Sofiyah; Yeti Asmawati; Yanto Heryanto; Dian Evariana, "Strategi Manajemen Sumber Daya Manusia (SDM) untuk Memberikan Pelayanan Prima pada Politeknik Piksi Input Serang," Jurnal Penelitian Manajemen dan Inovasi Riset, vol. 2, no. 3, 2024.

Siti Sofiyah; Yeti Asmawati; Yanto Heryanto; Dian Evariana. "Strategi Manajemen Sumber Daya Manusia (SDM) untuk Memberikan Pelayanan Prima pada Politeknik Piksi Input Serang." Jurnal Penelitian Manajemen dan Inovasi Riset, vol. 2, no. 3, 2024.

Siti Sofiyah; Yeti Asmawati; Yanto Heryanto; Dian Evariana. "Strategi Manajemen Sumber Daya Manusia (SDM) untuk Memberikan Pelayanan Prima pada Politeknik Piksi Input Serang." Jurnal Penelitian Manajemen dan Inovasi Riset 2, no. 3 (2024).

Siti Sofiyah, et al. (2024) 'Strategi Manajemen Sumber Daya Manusia (SDM) untuk Memberikan Pelayanan Prima pada Politeknik Piksi Input Serang', Jurnal Penelitian Manajemen dan Inovasi Riset, 2(3). doi: 10.61132/lokawati.v2i3.865.

Siti Sofiyah; Yeti Asmawati; Yanto Heryanto; Dian Evariana. Strategi Manajemen Sumber Daya Manusia (SDM) untuk Memberikan Pelayanan Prima pada Politeknik Piksi Input Serang. Jurnal Penelitian Manajemen dan Inovasi Riset. 2024;2(3).

Artikel Terkait

Strategi Omnichannel dalam Mengelola Saluran Pemasaran Terintegrasi untuk Meningkatkan Pengalaman Pelanggan di Era Digital

Riska Perwita Sari; Ferdi Saviola; Hilyah Farah Firdaus

Pengaruh Layanan Chat Online dan Kecepatan Respon terhadap Kepuasan Pelanggan

Putri Mentari; Michael Febrian Siebert; Loise Cendana

Analisis Aspek Operasional dan Manajemen Sumber Daya Insani pada Industri Konveksi Brand 57 Busana di Desa Dadirejo Kecamatan Tirto Kabupaten Pekalongan: Perspektif Studi Kelayakan Bisnis Syariah

Arny Juliyanti; Husni Awali

Dampak Operasional Merger Perbankan: Sintesis Literatur dan Implikasinya terhadap Industri Perbankan

Rahmat Fajar Ramdani

Menganalisis Employee Engagement pada Generasi Milenial dan Generasi Z dalam Konteks Kerja Hybrid: A Systematic Literature Review

Wilda Shilviyah Andiyanti; Fairuz Meita Aurelia

Pengaruh Kualitas Produk dan Kualitas Pelayanan terhadap Keputusan Pembelian pada Restoran Chickenday Trenggalek

Sinta Fatmala Sari; Diana Ambarwati; Angga Permana Mahaputra
Tren Sitasi Jurnal