Efektivitas Program Moda Angkutan Pelayanan Aman dan Nyaman Sarana Transportasi Kediri Bahagia (Mapan Satria) di Dinas Perhubungan Kota Kediri

Linda Nirmalasari ; Trenda Aktiva Oktariyanda ; Meirinawati Meirinawati ; Eva Hany Fanida
Perspektif Administrasi Publik dan hukum 📅 2026 Vol 3, No 1 🔗 DOI: 10.62383/perspektif.v3i1.954
Abstract
The Mapan Satria Program represents the Kediri City Government's commitment, through the Department of Transportation, to enhance public service quality in the bus transportation sector under the name Bus Satria; however, operational obstacles such as schedule unreliability and insufficient public information persist. This study aims to describe the effectiveness of the Mapan Satria Program managed by the Kediri City Department of Transportation commencing in 2023. Program effectiveness was analyzed based on Annas's (2017) seven indicators using a qualitative method with data collection through observation, interviews, and documentation. The analysis indicates that the Mapan Satria Program (Moda Angkutan Pelayanan Aman dan Nyaman Sarana Transportasi Kediri Bahagia) has not yet operated effectively. While aspects such as timeliness, work mechanisms, inter-agency cooperation, fund disbursement, and monitoring and evaluation have been implemented in accordance with regulations, others remain suboptimal, including limited human resources, service deviations, inadequate information updates, and low public utilization. Therefore, the author recommends optimizing the program by expanding socialization to the wider community, providing clear schedule information at bus stops to facilitate passengers, strengthening the operational monitoring and evaluation system, and imposing strict sanctions for deviations.
Keywords
Program Effectiveness; Public Services; Satria Program; Satria Bus; Public Transportation
How to Cite

Linda Nirmalasari, et al. (2026). Efektivitas Program Moda Angkutan Pelayanan Aman dan Nyaman Sarana Transportasi Kediri Bahagia (Mapan Satria) di Dinas Perhubungan Kota Kediri. Perspektif Administrasi Publik dan hukum, 3(1). https://doi.org/10.62383/perspektif.v3i1.954

Linda Nirmalasari; Trenda Aktiva Oktariyanda; Meirinawati Meirinawati; Eva Hany Fanida, "Efektivitas Program Moda Angkutan Pelayanan Aman dan Nyaman Sarana Transportasi Kediri Bahagia (Mapan Satria) di Dinas Perhubungan Kota Kediri," Perspektif Administrasi Publik dan hukum, vol. 3, no. 1, 2026.

Linda Nirmalasari; Trenda Aktiva Oktariyanda; Meirinawati Meirinawati; Eva Hany Fanida. "Efektivitas Program Moda Angkutan Pelayanan Aman dan Nyaman Sarana Transportasi Kediri Bahagia (Mapan Satria) di Dinas Perhubungan Kota Kediri." Perspektif Administrasi Publik dan hukum, vol. 3, no. 1, 2026.

Linda Nirmalasari; Trenda Aktiva Oktariyanda; Meirinawati Meirinawati; Eva Hany Fanida. "Efektivitas Program Moda Angkutan Pelayanan Aman dan Nyaman Sarana Transportasi Kediri Bahagia (Mapan Satria) di Dinas Perhubungan Kota Kediri." Perspektif Administrasi Publik dan hukum 3, no. 1 (2026).

Linda Nirmalasari, et al. (2026) 'Efektivitas Program Moda Angkutan Pelayanan Aman dan Nyaman Sarana Transportasi Kediri Bahagia (Mapan Satria) di Dinas Perhubungan Kota Kediri', Perspektif Administrasi Publik dan hukum, 3(1). doi: 10.62383/perspektif.v3i1.954.

Linda Nirmalasari; Trenda Aktiva Oktariyanda; Meirinawati Meirinawati; Eva Hany Fanida. Efektivitas Program Moda Angkutan Pelayanan Aman dan Nyaman Sarana Transportasi Kediri Bahagia (Mapan Satria) di Dinas Perhubungan Kota Kediri. Perspektif Administrasi Publik dan hukum. 2026;3(1).

Artikel Terkait

Inovasi Pelayanan Publik dalam Pelayanan Pajak Kendaraan Bermotor di Kota Gorontalo

Rendi A. Saleh; Fenti Prihatini Dance Tui; Yacob Noho Nani

Analisis Pengelolaan Arsip Surat Masuk dan Surat Keluar di Desa Rangkah Kidul Kecamatan Sidoarjo Kabupaten Sidoarjo

Inayatul Fajriyah; Dian Arlupi Utami

Implementasi Program Rumah Padat Karya di Kecamatan Lakarsantri Kota Surabaya: Studi Kasus pada Unit Usaha Pitstop Kelurahan Lidah Kulon

Lily Aisya Putri; Rosdiana, Weni

Efektivitas Pelaksanaan Program Sembako di Desa Tapadaka Satu Kecamatan Dumoga Tenggara Kabupaten Bolaang Mongondow Provinsi Sulawesi Utara

Telsa Paputungan; Irawaty Igirisa; Rahmatia Pakaya

Efektivitas Program Beasiswa Sepuluh Sarjana per Desa di Kecamatan Kepohbaru Kabupaten Bojonegoro

Fitri Isma Widayanti; Weni Rosdiana

Perlindungan Hukum terhadap Tenaga Kesehatan dalam Pelayanan Kesehatan di Instalasi Bedah Central Rumah Sakit Umum Daerah Kota Mataram

Lalu Mahmud Yasin; Aris Prio Agus Santoso; Peter Guntara
Tren Sitasi Jurnal