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Pengaruh Lingkungan Kerja dan Kompensasi terhadap Loyalitas Karyawan Hotel BW Luxury Jambi
Sonia Oktavianis
; Youmil Abrian
Jurnal Manajemen Pariwisata dan Perhotelan
Vol 3
, No 4
(2025)
Based on the results of interviews with HRD BW Luxury Hotel Jambi, it is stated that there are still employees who are often late for work every month. As many as 27% of employees have less than 1 year of service, indicating a high employee turnover rate. In addition, there is no compensation system provided to employees. The employee turnover rate also reached 13%, this became the focus of my research on the influence of work environment and compensation on employee loyalty at BW Luxury Hotel J...
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Pengaruh Lingkungan Kerja Dan Pengembangan Karir Terhadap Employee Engagement Karyawan Di Fave Hotel Olo Padang
Martin Karim
; Youmil Abrian
Jurnal Manajemen Pariwisata dan Perhotelan
Vol 3
, No 1
(2025)
Based on KPI data at Fave Hotel Olo Padang regarding employees, problems were found with employee performance levels that occurred from June 2023 to August 2023. These performance problems consisted of problems in the work environment, career development and employee engagement. This causes a lack of work effectiveness of employees. The objective of this study is to examine the impact of the working environment and career development on employee engagement at Fave Hotel Olo Padang. The category...
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Pengaruh Customer Experiences Terhadap Customer Loyalty: (Studi Pada Tamu Meeting di Hotel Pangeran City Padang)
Ryegi Anandia
; Youmil Abrian
Jurnal Manajemen Pariwisata dan Perhotelan
Vol 2
, No 3
(2024)
This research is motivated by one of the substitute hotels of the Pangeran Group, namely the Pangeran City Padang Hotel, which is still considered good among 3 star hotels. The aim of this research is to analyze the extent to which customer experience influences customer loyalty at the Pangeran City Padang Hotel. This research uses an Associative Causal type with a cause and effect approach or relationship because it uses quantitative methods. Data was obtained from distributing surveys to...
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The Moderating Role of Place Attachment in The Influence of Destination Image on Revisit Intention at Lawang Tourist Destination in Agam District
Febrian Ananda
; Youmil Abrian
Jurnal Manajemen Pariwisata dan Perhotelan
Vol 2
, No 3
(2024)
This research is motivated because the tourist destination Lawang Agam Regency has a very high tourism potential due to natural factors that are very supportive for tourism. The purpose of this study is to analyze destination image, place attachment, and revisit intention in Lawang tourist destinations in Agam Regency. This study uses a type of causal associative research or cause-and-effect relationship because it uses quantitative methods. Data is obtained by dividing the survey results to res...
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Pengaruh Customer Experience Dan Trust Terhadap Repurchase Intention Di Daima Hotel Padang
Nadia Vega
; Youmil Abrian
Jurnal Manajemen Pariwisata dan Perhotelan
Vol 2
, No 2
(2024)
This research is motivated by guests who do not recommend Daima Hotel Padang due to their less satisfactory experience during their stay. The research aims to determine the influence of customer experience and trust on repurchase intention at Daima Hotel Padang. The research type is quantitative descriptive. using purposive sampling technique, a sample 0f 98 respondents who met the criteria of having stayed at least once at Daima Hotel Padang. Data collection was conducted using a questionnaire...
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Pengaruh Presepsi Harga Dan Restoran Atmosphere Terhadap Keputusan Pembelian Konsumen Pada Restoran 360 Warung Makan
Missil Indrawati
; Youmil Abrian
Jurnal Manajemen Pariwisata dan Perhotelan
Vol 2
, No 2
(2024)
This research was motivated by several problems, the fluctuating number of visits to the 360 food stalls, the many consumer complaints about the restaurant but it was still crowded with visitors, inadequate lighting inside the restaurant, and inadequate parking. The research purpose is to examine how restaurant ambiance and price perceptions affect consumer choices. This study used a descriptive research design utilizing quantitative data. This study employed both primary and secondary data so...
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Pengaruh Fasilitas Pendukung Fisik dan Kualitas Pelayanan terhadap Kepuasan Tamu Menginap di Ocean Beach Hotel Padang
Raisya Rasheka Ramadhanti
; Youmil Abrian
Jurnal Manajemen Pariwisata dan Perhotelan
Vol 1
, No 4
(2023)
This research is motivated by a phenomenon related to guest satisfaction stayed at Ocean Beach Hotel Padang, where the were several complaints regarding the physical evidence and quality of service. This research purpose to reveal the physical evidence and quality of service effect on the satisfaction from guest staying at Ocean Beach Hotel Padang. This research type is associative research using quantitative data. The method used in this research is a survey method by distributing questionnaire...
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Pengaruh Adversity Quotient Dan Emotional Intelligence Terhadap Organizational Citizenship Behavior Karyawan Grand Rocky Hotel Bukittinggi
Yolinda Ratna Fari
; Youmil Abrian
; Arif Adrian
Jurnal Manajemen Pariwisata dan Perhotelan
Vol 1
, No 3
(2023)
This research is motivated by the importance of organizational citizenship behavior to increase productivity and effectiveness in an organization. High human fighting power will encourage the emergence of OCB behavior, namely someone who is able to survive in the face of difficulties while working will be able to carry out their obligations properly. However, according to the findings of this research conducted on employees of the Grand Rocky Hotel Bukittinggi, some employees with high OCB level...
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