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Menampilkan 1–10 dari 13 artikel
Analisis Manajemen Mutu Terpadu (TQM) Dalam Pelayanan Rumah Sakit (Studi Literature)
Ruth Haryanti
; Maharanny Wulansari
; Aulia Dini Rachmadanti
; Febri Diotama
; Vip Paramarta
Jurnal Riset Ilmu Farmasi dan Kesehatan
Vol 2
, No 2
(2024)
In order to increase customer satisfaction, the hospital is required to maintain and improve the quality of service within the hospital. Efforts to improve the quality of a hospital must be balanced with the implementation of Total Quality Management (TQM) in the optimal health sector by paying attention to all aspects of the hospital. Medical personnel who are agile and skilled in their fields will be very supportive if accompanied by supporting hospital facilities and infrastructure, this can...
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Hubungan Antara Kualitas Pelayanan dengan Kepuasan Pasien Poli Gigi dan Mulut di Rumah Sakit (Studi Literasi)
Nuryanti Nuryanti
; Selvia Magdalena
; Gregorius Yoga Panji Asmara
; Vip Paramarta
Jurnal Rumpun Ilmu Kesehatan
Vol 4
, No 1
(2024)
Improving the quality of service in hospitals is an important factor to support patient satisfaction. Patient loyalty is determined by the quality of service, so the quality of service must be improved. The purpose of this article is to find out what factors can influence the quality of service in a hospital. The influencing factors are tangible, realistic, responsive, assurance, and empathy. Patient satisfaction is an important component of various health service parameters because patient asse...
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Profesionalisme Dokter Dan Kepuasan Pasien Di Rumah Sakit Dan Klinik Di Kota Bandung
Mochammad Reza Hidayat
; Hidayat Ahmad
; Siko Abdul Majid
; Vip Paramarta
Jurnal Riset Ilmu Farmasi dan Kesehatan
Vol 2
, No 1
(2024)
The COVID-19 pandemic has caused decreased hospital visits in East Java in 2020. This condition is followed by patient satisfaction indices that were under the target in several hospitals in bandung City between 2020-2021. The professionalism of physicians has been an issue among the public as the community accused them of being unprofessional in handling COVID-19. In this observational quantitative study, the correlation between physician professionalism and patient satisfaction was analyzed us...
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Pentingnya Sertifikat Laik Fungsi Di Rumah Sakit: Literature Review
Pupu Pujiawati
; Eufemia Maria
; Shony Mandala
; Vip Paramarta
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan
Vol 2
, No 1
(2024)
A Building functional certificate, hereinafter referred to as SLF, is a certificate issued by the regional government except for special function buildings by the central government, to state the building's functional fitness as a condition for it to be utilized. Based on Minister of Health Regulation Number 40 of 2022 concerning technical requirements for hospital buildings, infrastructure and health equipment in article 1, the regulation of technical requirements for hospital buildings, infras...
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Hubungan Tingkat Pengetahuan Ibu Dan Tingkat Pendidikan Ibu Dengan Terjadinya Karies Gigi Pada Anak Usia Pra Sekolah
Ermawati Ermawati
; Yunlia Vidiarti
; Shelly Ayu Andesty
; Andi Tenri
; Vip Paramarta
Jurnal Riset Ilmu Farmasi dan Kesehatan
Vol 2
, No 1
(2024)
Caries is a disease of hard tooth tissue, namely enamel, dentin and cementum, which is caused by the activity of microorganisms in fermentable carbohydrates. Federation Dental International (FDI) and WHO target that at least 50% of children aged 5-6 years should be free from dental caries in every country. The results of the 2018 Basic Health Research (Risksdas) show that the prevalence of cavities in early childhood is still very high, namely around 93%. This means that only 7% of Indonesian ch...
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Peran Intranet Dalam Membangun Kolaborasi Efektif Di Pelayanan Kesehatan
Hendri Andrian
; Vip Paramarta
; Nadia Arsita
; Nabilla Mulya Kurniawan
; Fallery Setyaprawira
Jurnal Inovasi Riset Ilmu Kesehatan
Vol 2
, No 1
(2024)
Intranets have evolved from simple internal communications platforms to sophisticated tools, providing a range of functions from real-time communications to seamless access to critical information. With the breadth of the healthcare landscape and the use of intranets in healthcare. The aim of this research is to find out the role of the intranet in building effective collaboration in health services. This research method uses a theoretical study approach. This theoretical theoretical study is a...
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Analisis Kinerja Layanan Pendidikan Sekolah Tinggi Ilmu Pertanian Berau Terhadap Persepsi Kepuasan Mahasiswa
Fitriah Agustika
; Dony Obara
; Sadrak Siregar
; Ngakan Made Bayu Aditya
; Vip Paramarta
Jurnal Riset dan Inovasi Manajemen
Vol 2
, No 1
(2024)
The aim of this research is to analyze the level of student satisfaction with the quality of services within the Berau College of Agricultural Sciences. From the results of observations and interviews, 5 variables were obtained, namely Lecturers, BAAK, Infrastructure, Lectures, and Image/Brand Image where the items in each measurement variable used the SERQUAL dimension. The sample of respondents was selected as 30 final semester students who had completed their thesis. The instrument was declar...
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Era Disrupsi Digital pada Perkembangan Teknologi di Indonesia
Erick Saragih
; Vip Paramarta
; Grace Imelda Thungari
; Beauty Kalangi
; Kezia Marcelina Putri
Transformasi: Journal of Economics and Business Management
Vol 2
, No 4
(2023)
The Digital Era is a time where information can be accessed and disseminated very easily using digital technology. Globally, technology is present to help humans carry out various activities. So the era of technological disruption is something that needs to be faced. In order to continue to be able to provide the best for individuals and community groups in the business world, it is necessary to carry out various innovations and improve the quality of skills. The aim of this literature research...
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Sistem Informasi Manajemen Internet Dan Ekstranet
Ruth Haryanti
; Vip Paramarta
; Maharanny Wulansari
; Aulia Dini Rachmadanti
; Febri Diotama
Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan
Vol 1
, No 6
(2023)
This rapid development of technological knowledge can help humans fulfill the new order of civilization in the era of technology that was created to make daily work easier. Computers are not only used as electronic typewriters but have been used to increase work and business productivity. An information system is a system that provides information for the decision-making process at every level in an organization. Network users control what they do through graphical applications prepared for the...
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Leveraging Technology Untuk Meningkatan Kualitas Kinerja Tenaga Kesehatan: Tinjauan Literature Teori
Alma Marinda
; Vip Paramarta
; Diki Tri Bagus Dermawan
; Riyan Putri Kumorowani
; Cepi Hidayatuloh
Jurnal Rumpun Ilmu Kesehatan
Vol 3
, No 2
(2023)
In various countries the use of information technology in fields that present aspects of goodness in everyday life. This is to improve the quality of the performance of health workers to streamline their time, skills and abilities. In addition, technology can also be accessed via computers or other modern tools that support health services. Leverage technology as the ability to create increased value with a stable or shrinking amount of resources, while at the same time enhancing the ability to...
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