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Menampilkan 1–5 dari 5 artikel
Respon Time Perawat dengan Penanganan Keluhan (Complain Handling) Keluarga Pasien di Instalasi Gawat Darurat
Gabriella Julia Kandou
; Silvia Dewi Mayasari Riu
; Zainar Kasim
Jurnal ilmu Kesehatan Umum
Vol 3
, No 3
(2025)
Nurses need to improve the quality of their responses and complaint handling in serving patients, so that the quality of nursing services can be considered good and patients feel satisfied. In conditions of response time, healthcare personnel, especially nurses, are required to provide quick, accurate, and holistic handling immediately. The objective of this study is to determine the relationship between nurses' response time and family complaint handling in the Emergency Room of RSUD Maria Wala...
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Hubungan Kompetensi Perawat Tentang Transcultural Nursing Dengan Pengalaman Pelaksanaan Komunikasi Terapeutik di Ruang Rawat Inap Interna RSU GMIM Pancaran Kasih Manado
Devina Triana Ponengoh
; Irma M. Yahya
; Silvia Dewi Mayasari Riu
Jurnal Ilmu Keperawatan dan Kebidanan
Vol 2
, No 1
(2024)
Transcultural nursing theory (transcultural nursing), this theory is seen as knowledge about individuals, families, groups, communities, and institutions in diverse health care systems. The aim of this research is to determine the relationship between nurse competency regarding transcultural nursing and experience in implementing therapeutic communication in the internal inpatient room at RSU GMIM Pancaran Kasih Manado. This research design uses descriptive analysis with a cross sectional approa...
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Hubungan Kepribadian Hardiness Dengan Burnout Pada Perawat Gawat Darurat Di RSU GMIM Pancaran Kasih Manado
Faria S. Polapa
; Irma M. Yahya
; Silvia Dewi Mayasari Riu
Jurnal ilmu Kesehatan Umum
Vol 2
, No 1
(2024)
A tough personality or hardiness in mental health involves efforts to resolve conflict with an individual's cognitive assessment of stressful situations and strategies for dealing with stress. The aim of this research is to determine the relationship between personality hardiness and burnout in emergency nurses at RSU GMIM Pancaran Kasih Manado. The research design used was a descriptive analytical research method which was cross sectional in nature. Until this research used total sampling, name...
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Hubungan Beban Kerja Perawat Instalasi Gawat Darurat Dengan Kepatuhan Pelaksaan Standar Prosedur Operasional Penerimaan Pasien Baru di RSU GMIM Pancaran Kasih Kota Manado
Rahmawati Inggrit Yunus
; Silvia Dewi Mayasari Riu
; Irma M. Yahya
Jurnal Ilmu Kesehatan Umum, Psikolog, Keperawatan dan Kebidanan
Vol 1
, No 4
(2023)
Workload is a description of the volume of work. In hospitals, the workload covers many aspects and this has an impact on compliance with the implementation of SOPs for new patient admissions which can be influenced by high workloads. The aim of this research is to determine "The relationship between emergency room nurse workload and compliance with standard operational procedures for accepting new patients." This research was conducted using a cross-sectional Descriptive Analytical research met...
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PERAN PETUGAS KESEHATAN DENGAN TINGKAT PARTISIPASI POSYANDU LANSIA DI DESA ESANDOM SATU KECAMATAN TOMBATU TIMUR KABUPATEN MINAHASA TENGGARA
Silvia Dewi Mayasari Riu
; Kristine Dareda
Jurnal Fisioterapi dan Ilmu Kesehatan Sisthana (JUFDIKES)
Vol 4
, No 1
(2022)
This increase in the elderly population makes the government need to formulate policies and programs aimed at elderly population groups so that they can play a role in building public health. One of the government policies is that health services are provided at health centers, such as providing good and quality services, giving priority to elderly people and providing safe and easily accessible facilities, providing support or guidance to the elderly and their families on an ongoing basis. The...
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