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Pengaruh Kualitas Pelayanan terhadap Kepuasan Konsumen pada Gudang JNE Madukoro
Jurnal Manajemen Kewirausahaan dan Teknologi
Vol 3
, No 1
(2026)
Service quality is a critical issue faced by service providers, as it plays a significant role in shaping customer satisfaction and maintaining customer trust for future services. A decline in service quality over time may negatively affect customers’ perceptions and loyalty. Therefore, this study aims to examine the effect of service quality dimensions on customer satisfaction. This research employed a quantitative approach using primary data collected through a survey method. The sampling tech...
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Hubungan Beban Kerja, Stres Kerja, Kompensasi, Kepuasan Kerja, Lingkungan Kerja dengan Turnover intention pada Perusahaan Gudang Penyimpanan Barang
Jurnal Riset Rumpun Ilmu Ekonomi
Vol 4
, No 2
(2025)
This study explores key antecedents of turnover intention among employees in the warehouse industry, with a focus on workload, work stress, and job satisfaction. Conducted at CV. Sejati Pati, the research involved 102 respondents selected using a saturated sampling technique. The study applied a quantitative approach, using a structured questionnaire with a five-point Likert scale. Data were analyzed through multiple linear regression using IBM SPSS 27, including classical assumption tests such...
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Pengaruh Work Life Balance dan Beban Kerja terhadap Turnover Intention melalui Stres Kerja Karyawan : Studi Kasus: PT Semarang Garment
Jurnal Manajemen Kewirausahaan dan Teknologi
Vol 2
, No 3
(2025)
This study aims to analyze the influence of work-life balance and workload on turnover intention, with work stress as a mediating variable in employees of PT Semarang Garment. The phenomenon of high turnover in the garment industry is the background of this study, which is triggered by large production targets, high work pressure, and imbalance between work and personal life. These conditions have the potential to reduce employee welfare and increase the desire to leave the company. This study u...
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