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Analisis Sentimen Masyarakat terhadap Aktivitas Pertambangan di Raja Ampat Menggunakan Support Vector Machine dan Naïve Bayes dengan Teknik SMOTE
Fitri Dwianasari
; Rohmah Diah Yani
; Karlina Novianto Laksono
; Nurhafillah Mujaliza
; Riza Fahlapi
Kajian Ekonomi dan Akuntansi Terapan
Vol 2
, No 2
(2025)
Mining activities in the Raja Ampat area have sparked various public reactions, both supportive and critical, particularly on social media platforms such as Twitter. This study aims to analyze public sentiment regarding the mining operations by employing two classification algorithms. A total of 500 tweets related to Raja Ampat were collected from the X platform, and after data cleaning, 168 were identified as positive sentiments and 303 as negative. Sentiment analysis was conducted using text m...
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Studi Pengaruh Kemudahan Akses Aplikasi dan Kualitas Layanan terhadap Kepuasan Pelanggan Shopee Food
Ani Nuriska Safitri
; Mawalda Azharah
; Khiyarana Fayziyah
; Nadia Septia Aisyah
; Antonius Yadi kuntoro
; Riza Fahlapi
; Dedi Dwi Saputra
; Hermanto Hermanto
; Taufik Asra
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis
Vol 3
, No 3
(2025)
The development of information and communication technology in Indonesia has driven the rapid growth of app-based food delivery services, such as ShopeeFood. The ease of using the application and the quality of service are key factors influencing user satisfaction in utilizing this service. This study aims to analyze the influence of application ease of use and service quality on ShopeeFood user satisfaction in Depok. A quantitative approach was used, with primary data collected through question...
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