Klaim Artikel Anda
Verifikasi kepemilikan artikel akademik
Apakah artikel-artikel ini milik Anda?
Daftarkan diri Anda sebagai author untuk mengklaim artikel dan dapatkan profil akademik terverifikasi dengan fitur lengkap.
Badge Verifikasi
Profil terverifikasi resmi
Statistik Lengkap
H-index, sitasi, dan metrik
Visibilitas Tinggi
Tampil di direktori author
Kelola Publikasi
Dashboard artikel terpadu
Langkah-langkah Klaim Artikel:
- 1. Daftar akun author dengan email akademik Anda
- 2. Verifikasi email dan lengkapi profil
- 3. Login dan buka menu "Klaim Artikel"
- 4. Cari dan klaim artikel Anda
- 5. Tunggu verifikasi dari admin (1-3 hari kerja)
Menampilkan 1–3 dari 3 artikel
Analisis Kepuasan Pengguna Aplikasi Mobile Banking BCA (M-BCA) dengan Menggunakan Metode Pieces Framework: (Studi Kasus: Pengguna di Wilayah Jakarta Selatan)
Syawli Alivian Irawan
; Qori Halimatul Hidayah
Mars: Jurnal Teknik Mesin, Industri, Elektro Dan Ilmu Komputer
Vol 4
, No 1
(2026)
Advances in information technology have driven the transformation of banking services towards digitalization through mobile banking. Bank Central Asia (BCA), one of the largest private banks in Indonesia, offers m-BCA services to facilitate quick, practical, and efficient customer transactions. However, issues such as delayed notifications, system disruptions, and login problems still exist. This study aims to evaluate m-BCA user satisfaction using the PIECES Framework, which consists of six dim...
Sumber Asli
Google Scholar
DOI
Analisis Pengaruh E-Service Quality terhadap Kepuasan Pengguna Aplikasi Dompet Digital DANA di Wilayah Jakarta Barat
Reza Mahendra
; Qori Halimatul Hidayah
Venus: Jurnal Publikasi Rumpun Ilmu Teknik
Vol 4
, No 1
(2026)
This research aims to analyze the quality of electronic services (E-Service Quality) on user satisfaction of the DANA digital wallet application in the West Jakarta area. The evolution of financial technology (fintech) in Indonesia has encouraged rapid growth in the use of digital wallets, including DANA which is recorded to have more than 200 million users by 2024. However, this rapid growth is still marred by a number of user complaints regarding system reliability, service response speed and...
Sumber Asli
Google Scholar
DOI
Evaluasi Kepuasan Pengguna terhadap User Interface Sistem Informasi Akademik Menggunakan Metode End User Computing Satisfaction (EUCS) di Universitas Esa Unggul
Muhammad Rizkie
; Qori Halimatul Hidayah
Neptunus: Jurnal Ilmu Komputer Dan Teknologi Informasi
Vol 4
, No 1
(2026)
This study aims to evaluate the level of user satisfaction with the user interface of the Academic Information System (SIAKAD) at Esa Unggul University using the End User Computing Satisfaction (EUCS) method. This method assesses user satisfaction based on five key dimensions: content, accuracy, format, ease of use, and timeliness. The study employed a quantitative descriptive approach by distributing questionnaires to active Esa Unggul University students as primary system users. The collected...
Sumber Asli
Google Scholar
DOI