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Menampilkan 1–5 dari 5 artikel
Analysis of Waiting Time for Patient Service Using Lean Concept in Outstanding Installations Stella Maris Hospital
Muhammad Takwa
; Andi Niartiningsih
; Nurul Hidayah Nur
; Nurfitriani Nurfitriani
; Mene Paradilla
International Journal of Medicine and Health
Vol 4
, No 1
(2025)
Hospitals worldwide are increasingly concerned about the performance of outpatient services, which contribute significantly to their revenue and are projected to surpass inpatient services in importance. As the demand for medical care continues to grow, outpatient services could generate even greater financial returns for hospitals. This study aims to evaluate patient service wait times at Stella Maris Hospital Makassar's outpatient department using the lean methodology. A mixed-methods approach...
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The Influence Of Quality Of Work Life On The Performance Of Nurses At Majene Regency General Hospital
Muhammad Takwa
; Andi Niartiningsih
; Nurul Hidayah Nur
; Nurfitriani Nurfitriani
; Mene Paradilla
; Iqbal Mochtar
International Journal of Health and Medicine
Vol 1
, No 3
(2024)
One thing that hospitals must consider is the performance of nurses. Performance is the achievement or result in terms of quality and quantity of an employee for their work in accordance with the directions and responsibilities given by their superiors. The aim of this research is to analyze the influence of Quality of Work Life on the Performance of Inpatient Installation Nurses at Majene Regency General Hospital. The research method uses a quantitative approach using an analytical observationa...
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Pengaruh Patient Safety Terhadap Patient Experience Di RSUD Kota Makassar
Andi Niartiningsih
; Nurul Hidayah Nur
; Mene Paradilla
; Nurfitriani Nurfitriani
; Muhammad Takwa
Jurnal Riset Rumpun Ilmu Kesehatan
Vol 3
, No 1
(2024)
Patient experience is a top priority for healthcare providers with regard to clinical quality, cost reduction and many other issues. This research aims to analyze the influence of patient safety on patient experience at RSUD Makassar City. This type of research is quantitative research using observational research with a cross sectional study design. The sample in this study were inpatient installation totaling 100 patient respondents. The research results show that there is an influence of pati...
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Pengaruh Leader Member Exchange Terhadap Oganizational Citizenship Behaviour Perawat Di Rumah Sakit Stella Maris Makassar
Muhammad Takwa
; Andi Niartiningsih
; Nurul Hidayah Nur
; Mene Paradilla
; Nurfitriani Nurfitriani
Jurnal Ilmu Kesehatan dan Gizi
Vol 2
, No 1
(2024)
The lack of OCB behavior shown by some nurses, namely, only formal tasks that can be completed optimally without being supported by behaviors that support the creation of extra performance more than expected. The low form of OCB behavior in oneself can be seen from not caring about the work of colleagues, when the work is finished, often complaining about work and hospital policies. This study aims to analyze the effect of leader member exchange on organizational citizenship behavior of nurses a...
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The Effect Of Job Satisfaction On The Organizational Commitment Of Nurses At RSUD Kota Makassar
Nurul Hidayah Nur
JURNAL KEPERAWATAN SISTHANA
Vol 8
, No 2
(2023)
Job satisfaction reflects one's feelings towards their work, when someone is satisfied with their work, they will be more committed to the organization. This study aims to analyze the effect of job satisfaction on organizational commitment at the RSUD Kota Makassar. The type of research conducted is a quantitative study using an observational study with a cross sectional study design. Sampling used stratified random sampling so that the sample in this study were nurses who served in the Inpatien...
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