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Menampilkan 1–2 dari 2 artikel
Analyzing Service Queue Performance at Fuel Stations Using Fishbone Diagram and Queuing Theory: Evidence from Surabaya–Gresik Toll Rest Area
Maya Sofiana
; Ulfi Pristiana
; Estik Hari Prastiwi
International Journal of Entrepreneurship and Management
Vol 2
, No 4
(2025)
This study aims to determine and analyze service waiting times, identify the root causes of long queues, and develop a strategy to improve service performance at the 5361137-gas station (SPBU) at the Surabaya-Gresik Toll Rest Area. The research method used is a mixed-methods approach with an exploratory sequential design. This study combines quantitative analysis using Queuing Theory to measure system performance (arrival rates and service times) and descriptive qualitative analysis using a Fish...
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Community Involvemen Pemetaan Sumberdaya Manusia Pada Desa Wisata Cupak, Jombang
Maya Sofiana
; Ayu Fauziah
; Siti Nur Azizah
; Dewi Rahmawati
; Fardiana Fardiana
; Elliza Firnanda
; Dinda Arinal Haq
; Halimatus Saleha
Sejahtera: Jurnal Inspirasi Mengabdi Untuk Negeri
Vol 2
, No 3
(2023)
: Cupak Village is a village that has tremendous potential that can be developed. In addition to the cool air, there are several potentials, including (1) religious tourism at Dewi Kilisuci's hermitage site, (2) Sendang Widodaren, Sendang Drajad, and Mount Pucangan; (3) Agricultural tourism which produces Porang as a flour ingredient, Gadung for chips, Corn as food security; (4) accompanied by the manufacture of handicrafts from local raw materials such as woven pandanus. (5) Production of charc...
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