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PENGARUH KUALITAS PELAYANAN DAN FASILITAS FISIK TERHADAP KEPUASAN PASIEN
Yuliantoharinugroho, Yuliantoharinugroho
; Rofik, Mochamad
; Fahlefi, Wilis
Jurnal Ilmu Manajemen dan Akuntansi Terapan
Vol 14
, No 1
(2023)
This study aims to analyze patient satisfaction at Rajawali Citra Hospital, Bantul. This study uses the variables of service quality and physical facilities as independent variables to analyze their effect on patient satisfaction as the dependent variable. Respondents in this study were patients who visited the Rajawali Citra Hospital, Bantul, with a sampling technique using this technique Random Sampling namely as many as 104 samples. The data analysis technique in this study used multiple line...
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PENGARUH DISIPLIN KERJA DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI DINAS KESEHATAN PROVINSI DAERAH ISTIMEWA YOGYAKARTA
Yuliantoharinugroho, Yuliantoharinugroho
; Fahlefi, Wilis
Jurnal Ilmu Manajemen dan Akuntansi Terapan
Vol 13
, No 1
(2022)
The purpose of this study was to examine the effect of work discipline and work environment on employee performance. This study obtained data from 88 respondents who are employees of the Yogyakarta Special Region Health Service. The results showed that there was an effect of work discipline on employee performance. And the work environment is not empirically proven to have an effect on employee performance, this shows that DIY Provincial Health Office employees can work well without being affect...
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