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Efektivitas Pelayanan Pada Mal Pelayanan Publik Kota Tangerang Selatan
Salsabilla Putri Rahmadhany
; Evi Satispi
Jurnal Media Administrasi
Vol 9
, No 1
(2024)
Public services organized by the state aim to fulfill the needs of citizens. Therefore, the government has an obligation to improve the quality of services provided. The South Tangerang City Government made innovations in organizing services through the construction of the Public Service Mall. This research aims to find out how the effectiveness of services at the South Tangerang City Public Service Mall. The research method used is descriptive qualitative. The results of this study indicate tha...
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Analisis Penerapan E-Office Atandie Pada Direktorat Jenderal Kependudukan dan Pencatatan Sipil Kementerian Dalam Negeri
Arih Setyaningrum
; Evi Satispi
CiDEA Journal
Vol 3
, No 1
(2024)
As an embodiment of e-government the Directorate General of Population and Civil Registration of the Ministry of Home Affairs launched the e-Office system, this system was built to improve the quality of public services in terms of correspondence, communication between regions online or digitally, in its implementation there are various problems from the provider side Such services include long bureaucratic processes. The aim of this research is to analyze how Atandie e-Office is implemented at...
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ANALISIS E-GOVERNMENT TERHADAP PELAYANAN PUBLIK PADA DIREKTORAT JENDERAL KEPENDUDUKAN&PENCATATAN SIPIL KEMENTERIAN DALAM NEGERI
Arih Setyaningrum
; Evi Satispi
; Risya Amalia
Jurnal Media Administrasi
Vol 8
, No 1
(2023)
E-government which can be broadly defined as the utilization of information and communication technology and the internet which has the ability to transform relations with citizens, business people and other government institutions. The development of Information and Communication Technology (ICT) is currently very rapid and of course it must be addressed positively to increase community participation in realizing the principles of good governance (Good Governance). This study uses a qualitative...
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