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PENGARUH LAYANAN DIGITAL DAN REPUTASI TERHADAP KEPUASAN PENGGUNA APLIKASI SIAGA DAN SIMANTAPS DI KANTOR KEJAKSAAN NEGERI BANYUWANGI
Sekamadie, Katalenan
; Agustin Hari Prastyowati
; Diana Dwi Astuti
Jurnal Manajemen Sosial Ekonomi
Vol 5
, No 2
(2025)
A paradigm shift in public services has occurred rapidly due to the advent of digital technologies, which has led to the creation of more efficient, transparent and user-oriented systems. The study aims to examine how the quality of e-services, reputation, trust in e-services and electronic word of mouth affect user satisfaction with technology-enabled public services. A quantitative approach using multiple linear regression analysis is used to confirm the validity of the model. This method incl...
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The Effect of Discipline, Work Environment and OCB on Job Satisfaction of KUA Employees in Banyuwangi Regency
M. Fauzan Anshori
; Suwignyo Widagdo
; Diana Dwi Astuti
International Journal of Economics, Commerce, and Management
Vol 2
, No 2
(2025)
Human Resource Management (HRM) is a strategic approach to managing the workforce within an organization, aiming to enhance both individual effectiveness and overall organizational performance. Job satisfaction plays a crucial role as a supplement for employees to maintain and carry out their jobs. When employees feel valued and heard, they tend to have higher intrinsic motivation, leading to improved performance. This research employs a quantitative approach with data collection techniques usin...
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Financial Performance Analysis on PT Perkebunan Nusantara I Regional 5 Surabaya Period 2019 - 2023
Eko Iswan Rusdianto
; Muhammad Firdaus
; Diana Dwi Astuti
International Journal of Economics, Commerce, and Management
Vol 2
, No 2
(2025)
This study aims to analyze the financial performance of PT Perkebunan Nusantara I Regional 5 Surabaya for the 2019-202 period. The method used in this research is quantitative descriptive method. To determine the financial performance of PT Perkebunan Nusantara I Regional 5 using financial ratio analysis techniques. The ratio analysis used in this study are liquidity ratios (current ratio, cash ratio and quick ratio), solvency ratios (DER ratio, DAR ratio and LTDtER ratio), activity ratios (tota...
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