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Pengaruh Kualitas Pelayanan SDM terhadap Kepuasan Pasien Pengguna Layanan Telemedicine
Dewi Agustina
; Annisa Zahra
; Aprillia Dwi Astuti
; Sahkira Nabila Utami Siregar
; Suci Ramadhani Rangkuti
; Rabiatul Chazali
; Ajeng Andini
; Safira Zahara
; Aulia Nazwa Fathurahmi
; Mely Febriani
; Amelia Putri Amanda
; Sry Wulan Silaban
; Audy Vimala Sari
Jurnal Ilmu Kesehatan dan Gizi
Vol 4
, No 2
(2026)
Telemedicine is a technology-based healthcare innovation that can improve access and efficiency. The quality of service provided by human resources (HR) plays a crucial role in determining patient satisfaction. This study aims to analyze the influence of HR service quality on patient satisfaction among telemedicine users. The method used was a literature review using a qualitative descriptive approach through analysis of scientific articles from various databases published between 2020 and 2025....
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Analysis of Relationship of Breastfeeding Behaviour in Working Mothers and The Incident of Stunting
Dewi Agustin
; Lusi Noviyanti
; Sisca Pri Andini
; Sakinah Agilia
Journal of Educational Innovation and Public Health
Vol 2
, No 3
(2024)
Stunting problems often occur in children who lack essential nutrients, especially protein, iron and other nutrients needed for optimal growth. Stunting is not only a physical problem that can be seen from short height, but also has serious long-term impacts on children's development. Exclusive breast milk is a primary need for babies, so it will have an impact on the baby's growth and development if it is not provided adequately. Breast milk that is not given exclusively in the first 6 months o...
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KRITERIA PERSONALIA TERKAIT KEBERLANGSUNGAN PELAYANAN PUSKESMAS
Dewi Agustina
; Ade Fitri Arianti
; Bunga Elvyan Br. Damanik
; Istikhoma Rambe
; Rehana Nugraha B. Sitorus
Jurnal Rumpun Ilmu Kesehatan
Vol 3
, No 2
(2023)
Sarana prasarana adalah segala sesuatu yang dapat dipakai sebagai alat dalam mencapai maksud dan tujuan. Sarana prasarana pelayanan kesehatan adalah sarana prasarana yang menyediakan bentuk pelayanan yang sifatnya lebih luas daripada bidang klinik, yaitu bersifat promotif, preventif dan rehabilitative. Ketersediaan fasilitas pelayanan kesehatan, personalia puskesmas atau sumber daya dapat mempengaruhi perilaku. Tujuan penelitian: Penelitian ini bertujuan...
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STRATEGI PENINGKATAN MUTU PELAYANAN KESEHATAN DI RUMAH SAKIT
Jurnal Inovasi Riset Ilmu Kesehatan
Vol 1
, No 3
(2023)
Pelayanan kesehatan adalah peningkatan status kesehatan melalui usaha – usaha pencegahan, terapi, diagnose, pemulihan atau penyembuhan penyakit, edra, serta gangguan fisik dan mental. Mutu pelayanan Kesehatan sangat dipengaruhi oleh standar perawatan medis. Bentuk, tampilan, kinerja, serta estetika dan tujuan dari suatu layanan, semuanya dapat digunakan untuk mengevaluasi kualitas suatu layanan kesehatan tertentu. Untuk mempertahankan atau meningkatkan tingkat kinerja pelayanan kesehatan, diperl...
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Pemenuhan Standar Mutu Layanan Kesehatan di Puskesmas Kecamatan Tebing Syahbandar
Fadzlikaselly Widyapuspa Handayani Nugroho
; Febri Yuanda
; Siti Nur Hasanah
; Zidratul Gemilang Ahmad
; Dewi Agustina
Jurnal Inovasi Riset Ilmu Kesehatan
Vol 1
, No 3
(2023)
Puskesmas as one of the most important health services infrastructure has a task for give health services to the whole of society. Puskesmas is accused to always keep patient’s trust and satisfaction by give quality services. Quality services in the context of the services at Puskesmas mean give services to the patient based on standard quality for fill up necessary and anxiety of the society, so that they can get satisfaction which finally can increase patient’s trust to Puskesmas. This study a...
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Sistem Informasi Manajemen Rumah Sakit (SIMRS) Untuk Meningkatkan Mutu Pelayanan Kesehatan Di Indonesia
Maya Saufinah Pane
; Nirmaya Fanisya
; Silvi Roma Rizkina
; Yesy Prinkawati Nasution
; Dewi Agustina
Jurnal Inovasi Riset Ilmu Kesehatan
Vol 1
, No 3
(2023)
The quality of service at hospitals must always be improved to provide the best service to people in Indonesia. In accordance with Permenkes Number 82 of 2013 it states that every hospital is required to implement and develop a Hospital Management Information System (SIMRS). The Hospital Management Information System (SIMRS) is very important to do to support the efficiency of the management process in hospitals starting from information to patients, data, data processing and all activities in t...
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Effectiveness Of The Demonstration Method And Discovery Method On Mother's Knowledge About The Completeness Of Basic Immunization In Infants At The Uptd Puskesmas Inpatient Warunggunung Lebak- Banten
International Journal of Medicine and Health
Vol 2
, No 1
(2023)
Child health issues are one of the government's priorities in creating a quality generation. One effort for this purpose, all children under five are immunized. The challenge of implementing the immunization program that causes the target of immunization coverage not to be achieved is the lack of knowledge. In an effort to increase knowledge, the role of health workers, especially midwives, is to provide information through health education using both the demonstration method and the discovery l...
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