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Menampilkan 1–2 dari 2 artikel
User Experience Evaluation of Online Registration System at RSUP Surakarta Using the UEQ Method
Guruh Anang Setyadi
; Aries Widiyoko
International Journal of Public Health
Vol 2
, No 2
(2025)
The rapid advancement of digital technology has transformed healthcare services, including the implementation of online registration systems in hospitals. RSUP Surakarta has operated an online patient registration system since 2021 to reduce wait times and improve service efficiency. However, no formal evaluation has been conducted from the user experience (UX) perspective. This study aims to evaluate the UX of RSUP Surakarta’s online registration system using the User Experience Questionnaire (...
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Analysis of National Health Insurance Reimbursement Patterns for Inpatient Services at Surakarta General Government Hospital
Resia Perwirani
; Aries Widiyoko
Journal of Health Sciences, Public Health and Pharmacy
Vol 2
, No 2
(2025)
The National Health Insurance (JKN) program, administered by BPJS Kesehatan, has significantly expanded public access to healthcare services, particularly inpatient care. This study aims to analyze inpatient JKN reimbursement patterns at Surakarta General Government Hospital during the period of 2020 to 2024. The analysis focuses on five main variables: INA-CBGs grouping codes, class of care, severity level, INA-CBGs tariff, and actual hospital costs. A descriptive-analytic method with a quantit...
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