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Archives are documents stored by an institution responsible for managing documents or organizing archival programs. Archives have an important role as a source of information in an agency so it is important to research. This study aims to analyze the management of incoming and outgoing mail archives in Rangkah Kidul Village, Sidoarjo District using descriptive qualitative research methods with data collection techniques in the form of interviews, observation and documentation. The focus of this study is the management of archives from the stages of creation, use, maintenance and reduction of archives. Informants in this study with five informants. Data analysis techniques with data reduction, data presentation and conclusion drawing. The results of the study show that 1) the process of creating archives is running quite well supported by the use of the Ebuddy application, although it is still physical. 2) at the stage of archive use, searching is still done manually by searching one by one depending on one officer. 3) at the stage of archive maintenance, the storage process is based on the time of creation, but has not been sorted based on use value and there is no SOP. 4) at the stage of archive reduction, there has never been a transfer or destruction so all archives are still stored.

This study describes the development of a web-based Archival Information System aimed at improving the efficiency and accuracy of managing incoming and outgoing correspondence at the Teluk Nibung Sub-District Office in Tanjungbalai City. The system enhances administrative workflows by digitizing key processes, including the receipt, verification, recording, and archiving of incoming letters, as well as the preparation and distribution of outgoing letters. Management of incoming and outgoing documents is handled separately to ensure systematic processing and to reduce errors commonly found in manual administration. Developed using web-based technologies and supported by a MySQL database, the system enables flexible access, automated data storage, and faster document retrieval. The implementation results indicate notable improvements in administrative performance, such as quicker processing times, reduced reliance on paper-based archives, and improved data security. Overall, the system supports the modernization of public sector administration and contributes to more effective, reliable, and sustainable archival management practices at the sub-district office level.

This study aims to determine the relationship between the number of incoming letters and outgoing letters in the form of Assignment Letters (SPT) and Official Travel Orders (SPPD). The research employs a quantitative approach using simple linear regression analysis, with data collected through direct observation and official document records. The findings indicate a positive relationship between incoming and outgoing letters; however, the relationship is not statistically significant (p-value = 0.068). The coefficient of determination (R²) is 0.358, meaning that 35.8% of the variation in outgoing letters is influenced by incoming letters, while the rest is affected by other factors. These results underscore the need for stronger administrative management systems to improve bureaucratic efficiency and accountability.

The management of incoming and outgoing mail at the Situbondo Technical Implementation Unit (UPT BLK) plays a crucial role in supporting the effectiveness of administrative activities. Currently, the process of recording letters is carried out manually using an agenda book, which is considered inefficient, makes searching for archives difficult, and takes a long time. These problems encourage the implementation of an information system that can facilitate faster, more structured, and more accurate processing of letter data. This study proposes the development of a computer-based information system using the waterfall method in the Software Development Life Cycle (SDLC). The data collection process is carried out through direct observation and interviews with administrative staff, so that system requirements can be clearly identified. The results of this study are an information system design with a simple, user-friendly, and easy-to-operate interface, so that employees can quickly understand the flow of use. The system developed allows the process of recording, archiving, and tracking letters to be more organized, practical, and efficient compared to previous manual methods. In addition, this system is also able to reduce the potential for human error in recording and accelerate the presentation of information when needed for administrative purposes and decision-making. Other advantages offered are easy data access and the availability of reliable, accurate, and timely information. With this system, administrative performance at the Situbondo Technical Implementation Unit (UPT BLK) is expected to significantly improve, both in terms of time efficiency, service speed, and orderliness in managing documents.

This study aims to examine the management of incoming and outgoing mail at SEAMEO RECFON. The research method used is descriptive analysis with a qualitative approach, which involves describing and analyzing the problems identified. The study is based on both primary and secondary data. Primary data were obtained through observation, interviews, and documentation, while secondary data were gathered from books, previous research, and relevant articles. The data analysis technique used follows the interactive model of Miles and Huberman, which includes four stages: data collection, data reduction, data display, and conclusion drawing/verification. The sampling technique employed is purposive sampling. The results show that the management of incoming and outgoing mail has been carried out in a structured manner using a combination of manual and digital methods. However, several challenges remain, including limited human resources, technical issues with the e-paraf and e-sign systems, and a lack of compliance with administrative standards. To address these challenges, SEAMEO RECFON has implemented staff training, internal evaluations, SOP development, and strengthened activity planning. These efforts reflect the organization’s commitment to building a modern and adaptive correspondence management system.  

This research aims to design an information system for scheduling incoming and outgoing letters at the Asahan District Education Office. Currently, the process of managing letters is still done manually by writing them into a ledger which is inefficient in terms of time and energy. This research uses qualitative methods with data collection techniques through observation, interviews and literature study. The system was designed using the PHP programming language and Unified Modeling Language (UML) for system modeling. The research results show that the designed information system can provide a solution to the problem of managing letters manually by making the data management process easier and faster. This system includes incoming and outgoing mail management features, user management, and report generation, which can improve employee performance in mail administration tasks.

The management of incoming letters and outgoing letters at the Department of Industry and Trade of Medan City refers to the processes and activities carried out to receive, process, and distribute letters received or sent by Disperindag. In this study, it will be discussed how the incoming and outgoing mail management system on Disperindag's foreign trade licensing governance, as well as the obstacles experienced in the process of Disperindag's incoming and outgoing mail governance. this type of research is qualitative research that uses a series of sentences to describe the data. The method used in this research is descriptive method. Descriptive method is a method whose data sources are in the form of text, images and in the form of sources from books. and information from employees and the head of the Medan Industry and Trade Office. This research uses written data sourced from interviews during college internships, scientific journal books and previous research. The results of this study indicate that the process of handling incoming letters includes receiving letters, recording letters, sending letters, and processing letters. While the processing of outgoing letters includes preparing letters, typing letters, signing letters, recording letters, copying letters, and sending letters.

The mail management system is a much-needed development in the current era of information technology development, especially in an agency. However, at the Tourism, Youth and Sports Office of Ngawi Regency, the management of correspondence which can manage incoming mail and outgoing mail numbers is still done manually, namely by recording it in a large book because it collects data every year.The problem that occurs is the difficulty in finding recorded data, which must be searched manually in a book with the risk that the book will be damaged due to search activity. Furthermore, when making outgoing letter numbers, there is also a problem when you need a letter number on a date that has already passed.This research was carried out by using the extreme programming method which is a derivative of the Agile method which uses an object-oriented approach. The stages involved in the extreme programming method are Planning, Design, Coding, and Testing. The results of this study are Information System for Management of Incoming Mail and Outgoing Mail Numbers Web-Based at the Tourism, Youth and Sports Office of Ngawi Regency.

Komputer dan teknologi informasi telah menjadi kebutuhan untuk setiap pekerjaan baik di organisasi swasta maupun pemerintah. kegiatan di Badan Pusat Statistik mengakibatkan banyaknya surat masuk dan surat keluar, sehingga sulit untuk mengarsipkan surat-surat tersebut. Untuk mengatasi masalah tersebut, perlu dikembangkan sistem pengarsipan surat masuk dan surat keluar berbasis website.. Mengingat arsip adalah segala bentuk catatan aktivitas yang dilakukan organisasi maupun lembaga seperti dokumen, rekaman dan sebagainya, maka keberadaannya perlu dijaga dengan baik. Sistem arsip dibangun dengan menggunakan metode prototype, yaitu suatu pendekatan pengembangan sistem yang meliputi dari beberapa tahapan yaitu Communication, Quick plan, Modelling Quick Design, pembentukan Prototype dan Deployement Delivery & Feddback Selain itu menggunakan PHP serta MySQL sebagai bahasa pemrogramannya dengan framework laravel. Sebuah aplikasi untuk mengelola arsip surat masuk dan surat keluar yang tersimpan secara digital dikembangkan sebagai hasil dari penelitian ini untuk memudahkan pencarian surat. Dengan mengakses aplikasi arsip ini dengan user login yang sesuai,  petugas administrasi dapat menambah, mengedit, menghapus, dan menyimpan surat masuk dan keluar, mencari berdasarkan nomor surat, subjek, pengirim, tujuan, dan tanggal, serta mengunduh surat digital berdasarkan hasil pencarian.  Sistem arsip surat yang telah dibangun dapat memudahkan pegawai dalam menyelesaikan pengolahan data surat masuk dan surat keluar secara cepat dan efisien.