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This community service activity aimed to improve communication competence and customer experience among service actors in a higher education environment. The training was implemented at Gedung Aula KPA Politeknik Negeri Sriwijaya on 19 February 2026 under the theme of excellent service transformation based on integrity to support the institutional commitment toward an Integrity Zone and Corruption-Free Area. The method consisted of preparation, needs identification, interactive presentation, case-based discussion, service communication simulation, and reflective evaluation. The material emphasized service attitude, active listening, empathy, complaint response, and customer experience touchpoints in academic and administrative services. The activity showed that participants were able to identify the importance of consistent communication behavior, emotional control, and service recovery in creating positive experiences for students, lecturers, partners, and public stakeholders. The implication of this activity is the need for continuous service culture reinforcement through standard operating procedures, role-play-based training, and periodic evaluation of user satisfaction in higher education services.

Indonesia is in an earthquake-prone region, therefore, designing building constructions that can withstand seismic loads is crucial in civil engineering. Reinforced concrete shear walls are one of the vertical structural fundamentals that are effectively used in multi-story buildings to withstand lateral forces due to earthquake and wind loads. Structures that use shear walls can increase stiffness and reduce horizontal deviations (deflections) of buildings, which contribute to the stability and safety of structures based on the SNI 1726:2019 standard. This study aims to analyze the effect of shear wall configurations on deviation and torsion requirements in multi-story building planning. The study object is a 6-story reinforced concrete building model in a specific earthquake zone. The design and modeling were performed using structural analysis software, taking into account columns, beams, slabs, and shear walls. The analysis results show that optimal placement of shear walls at the building edges significantly reduces horizontal drift, torsion, and shear forces, and improves the structural performance level compared to structures without shear walls or those with less effective placement. Structures with shear walls have optimal stiffness in absorbing lateral forces, making them more resistant to damage from the planned earthquake.

Time delays and cost overruns remain major problems in building construction projects, particularly in concrete structural works that dominate project duration and cost. This study aims to evaluate the application of re-engineering in concrete structural work methods on the time and cost performance of multi-storey building projects. A quantitative approach using a case study method was employed through comparative analysis between the existing method and alternative methods. The analyzed alternatives include ready-mix concrete with Sika Viscocrete 8007 admixture and semi-system formwork as Alternative I, ready-mix concrete with system formwork as Alternative II, and ready-mix concrete with Sika Viscocrete 8007 admixture combined with system formwork as Alternative III. The results show that all alternatives perform better than the existing method with a duration of 243 days. Alternative I reduced the duration to 208 days with cost efficiency of IDR 55,781,730 or 0.214 percent. Alternative II reduced the duration to 203 days with cost efficiency of IDR 187,553,261 or 0.724 percent. Alternative III achieved the best performance with a duration of 168 days, accelerating 75 days and providing the highest cost efficiency of IDR 243,334,991 or 0.941 percent. The study concludes that re-engineering effectively improves project time and cost performance, with Alternative III as the optimal method.

Advances in digital technology have opened up significant opportunities for utilizing media as a tool for education, creativity, and religious outreach. However, the low level of digital literacy among the public, particularly the younger generation, means that the use of digital media remains largely limited to entertainment. This community service activity aims to enhance participants’ understanding and skills in utilizing digital media productively through the seminar “Halal Profits, Maximum Rewards through Digital Da’wah” at MWC NU Waru Sidoarjo. The method employed was Participatory Action Research (PAR) with data collection techniques involving observation. The results of the activity showed an increase in participants’ knowledge regarding digital da’wah, the positive use of social media, and halal economic opportunities through digital content. Additionally, participants demonstrated high enthusiasm and began to understand the importance of using technology wisely and productively. This activity is expected to serve as a first step in improving digital literacy, community empowerment, and the strengthening of Islamic values through digital media.

A building feasibility evaluation study is an important step to ensure the safety, comfort, and sustainability of building functions, especially in public service facilities. This activity was carried out at the PLN ULP Praya office building, Central Lombok Regency, West Nusa Tenggara, which has been operating since 1985. The purpose of this study was to determine the level of building feasibility based on structural, architectural, utility, safety, and health aspects of the building. The methods used included visual inspection, field measurements, hammer tests, and analysis of the condition of building elements based on building feasibility inspection standards. The inspection results showed that the building suffered severe damage characterized by foundation subsidence, large cracks in the walls, reinforcement corrosion, concrete peeling, and damage to the roof frame. The structural strength value obtained was below the construction feasibility standard so that the building was declared structurally unfit for function. Although several supporting aspects such as lighting, drainage, and sanitation systems still functioned quite well, the damaged condition of the main structure has the potential to endanger the safety of users. Therefore, rebuilding the building structure is recommended as the safest solution to ensure the safety, stability, and sustainability of the building's function in the future.

Bangunan Landhuizen Kelengan di Kota Semarang, merupakan salah satu bangunan yang memiliki arsitektur Indische Empire Style. Arsitektur Indische Empire Style merupakan arsitektur yang bukan murni arsitektur Belanda, tetapi sudah beradaptasi dengan iklim setempat. Arsitektur Indische Empire Style hadir melalui karya arsitek Belanda dan diperuntukkan bagi bangsa Belanda yang tinggal di Indonesia, pada masa sebelum kemerdekaan Indonesia. Bangunan Landhuizen Kelengan dibangun pada awal abad ke 18, tetapi tidak ada data pasti mengenai tahun berdirinya bangunan tersebut. Fungsi awal bangunan ini merupakan sebuah rumah tinggal dari seorang pejabat VOC (Vereeniging van Oost-Indische Compagnië) yang bernama Tuan Klein, kemudian berpindah tangan kepada Be Biauw Tjoan, seorang pedagang, pebisnis, serta pemimpin masyarakat Tionghoa (opsir) di Kota Semarang. Penelitian ini bertujuan untuk mengetahui gaya karakter arsitektur Indische Empire Style pada bangunan Landhuizen Kelengan di Kota Semarang. Penelitian ini menggunakan metode deskriptif kualitatif, yaitu dengan melakukan observasi, pengukuran, pengambilan foto, serta dokumentasi  secara langsung di lapangan. Hasil penelitian pada bangunan Landhuizen Kelengan berupa temuan elemen penyusun fasad pada bangunan yang berarsitektur Indische Empire Style.

Construction projects have unique characteristics that differ from other operational activities, as they are time-limited, involve a variety of resources, and require coordination across organizations. Occupational safety and health (K3) is an important element in protecting the workforce as well as the company's assets. This study aims to analyze the implementation of K3 policies in the construction project of PT. X. The research method uses a qualitative approach with case studies, while data analysis is carried out thematically based on the George C. Edwards III policy implementation model, which includes aspects of communication, resources, disposition, and bureaucratic structure. The results of the study show that the implementation of the K3 policy has been running but has not been optimal. The communication aspect has not been carried out regularly and continuously, resources are still limited with task trapping, the disposition of policy implementers is not evenly distributed, marked by low worker compliance, and the bureaucratic structure has not been supported by standardized SOPs and coordination between work units is still weak. This condition creates a gap between the K3 policy and the implementation in the field, so that it has the potential to increase the risk of work accidents and reduce the effectiveness of labor protection. This research emphasizes the need to strengthen communication, increase resources, implement commitment, and improve the bureaucratic structure to support the implementation of more effective K3 policies.

The construction sector is an industry with a high level of work accident risk due to its dynamic and complex work characteristics. This study aims to examine the application of the Occupational Health and Safety (OHS) System and evaluate its effectiveness in mitigating risks at the Health Facility Building Construction Project (Project X) in Fakfak Regency. The research method used is a descriptive-analytical quantitative approach with purposive sampling of 25 respondents, including executors, supervisors, and field workers. Risk analysis was conducted using the Failure Modes and Effects Analysis (FMEA) method by measuring Severity, Occurrence, and Detection parameters to produce a Risk Priority Number (RPN). The results show that RPN values range from 52.35 to 452.30. The highest risk was found in the variable of limited safety signage in hazardous locations (RPN 452.30), which falls into the very high category. Additionally, 10 high-risk variables and 9 medium-risk variables were identified, dominated by technical, operational, and management factors, such as the use of heavy equipment by uncertified operators and weak implementation of Standard Operating Procedures (SOP) and OHS audits. This study concludes that the application of OHS in Project X is still reactive and requires strengthening risk-based safety management systems as well as improving workforce competence to achieve zero accident conditions.

Procurement of Government Goods / Services is a government spending mechanism that plays an important role in the utilization of state budget. Construction services are sectors that play an important role in Indonesia's development. Through this sector, the physical progress of development can be seen directly. In practice in general the implementation of procurement of goods / services Government construction often occurs problems, among other things, violations of both the Procurement Procurement procedure and the infringement that are detrimental to the State or the criminal act of corruption perpetrated by the organization of procurement of goods / services Construction. The purpose of this study is to determine the legal arrangements for the procurement of goods / services of construction after Perpres No. 4 Tahun 2015 and To know how the implementation of the application of criminal law of corruption in the field of goods / construction services on the decision No. 42/Pid.sus-TPK/2019/PN.KPG. This research is a normative research using primary data and secondary data. The data were collected through interview method and literature study which then analyzed qualitatively and presented descriptively. Based on the results of research has been done, the authors concluded that (1) has been arranged various legal instruments related to the implementation of procurement of goods / government construction services starting from the Act up to the Presidential Decree as a technical arrangement; and (2) the application of criminal law of corruption to the decision No. 42Pid.sus TPK/2019/PN.KPG has been in accordance with the provisions the provisions of the Act constitution. 20 year 2001 jo constutition No 31 Tahun 1999 about Eradiction Criminal Act of Corruption.

The calculation of work volume and construction costs is a fundamental aspect of project management, as errors in the estimation process can directly affect the preparation of the project budget. Many projects still use conventional methods for estimation, which are based on 2D working drawings with the assistance of Microsoft Excel, as seen in the Sungai Raya Religious Court Building project. This method is considered prone to calculation errors and less efficient due to the considerable amount of time required. With the advancement of technology, Building Information Modeling (BIM) has emerged, enabling automatic and integrated calculation of work volumes and construction costs through a three-dimensional digital model. This study aims to examine the implementation of BIM in the Sungai Raya Religious Court Building project and to compare the results of work volume and construction cost calculations between the BIM method using Autodesk Revit and the conventional method based on the project’s Bill of Quantity (BoQ). The research method was conducted by modeling the structural elements of the building, including pile caps, tie beams, columns, beams, floor slabs, and reinforcements. The results of work volume and construction cost calculations obtained from Autodesk Revit were then compared with the project’s BoQ as the conventional method. Based on the analysis, an average difference of 6.3% in work volume and 5.6% in construction cost was found, with the Autodesk Revit calculations showing slightly lower values compared to the project’s BoQ.

This study analyzes a 10-floor multi-story lecture building in Lombok, focusing on the impact of concrete quality degradation on the building's performance. Due to limited material access, the actual on-site concrete quality changed from the design quality of fc 30 MPa to fc 24.9 MPa. The building structure was modeled in 3D using ETABS v22 software, and two structural models were compared: one with the design concrete quality (fc' 30 MPa) and one with the actual quality (fc' 24.9 MPa). The analysis evaluated dynamic performance, inelastic displacements, P-Delta effects, and reinforcement requirements. The comparison aimed to assess the impact of concrete degradation on structural stiffness, inter-story displacements, and reinforcement needs. The results show that concrete quality deterioration increases the structure's vibration period, inelastic displacement, and lateral forces due to P-Delta effects. While beam reinforcement requirements remain mostly unchanged, column reinforcement significantly increases, especially in columns with large axial forces. This study provides valuable insights into the technical consequences of concrete quality degradation and serves as a reference for evaluating structural redesigns in projects facing material limitations.