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The hybrid work era, which combines remote work with face-to-face work, has brought about new challenges and opportunities in business communication, particularly in the negotiation process. This study aims to analyze the role of digital communication media in supporting the effectiveness of business negotiations. Using a descriptive qualitative approach, data was collected through in-depth interviews with several professionals from various industrial sectors who are active in online negotiation activities. The results indicate that digital communication media such as Zoom, Microsoft Teams, and WhatsApp play a crucial role in enhancing time efficiency, flexibility, and the speed of information exchange. However, limitations in nonverbal expression and the risk of miscommunication remain significant challenges. This study suggests adopting adaptive digital communication strategies, including virtual communication training and the use of a combination of synchronous and asynchronous media to achieve optimal negotiation outcomes.

The This study aims to explore the implementation of online learning of Teaching Skills and Microteaching courses, focusing on three main aspects: preparation, implementation, and evaluation of learning. This study also considers the challenges that arise due to student involvement in the Merdeka Belajar Kampus Merdeka (MBKM) program, which often affects the consistency of their participation in regular learning. This study was conducted using a qualitative descriptive method with a case study design. The results showed that online learning was quite effective in conveying teaching skills theory through digital materials and asynchronous activities. However, teaching practice simulations faced several limitations, such as the difficulty of observing non-verbal elements, classroom management, and spontaneous responses of students during online simulations. Technical constraints, especially unstable internet connections, were also major obstacles in implementing learning. In addition, students involved in MBKM reported difficulties in dividing time between program assignments and regular course preparation, which impacted their participation and engagement.

Tujuan PKM ini adalah untuk mengoptimalkan proses pembelajaran pada masa era new normal yakni diperlukan pelatihan dan pendampingan guru meningkatkan kompetensi pedagogik dalam mendesain e-didaktik pada proses pembelajaran yang efektif  yang disesuaikan dengan kondisi siswa agar bisa paham materi yang disampaikan guru. Pelaksanaan kegiatan pengabdian ini bermitra dengan guru-guru SDN 01 Pagi Setu Cipayung, Jakarta Timur. Tercatat 30 orang guru SDN 01 Pagi Setu dari berbagai sekolah yang ada di SDN 01 Setu, Cipayung. Metode yang digunakan service  learning, dimana kegiatan pelatihan dan pendampingan  dilakukan dalam pada tahap  pelatihan dengan  tatap  maya  (synchronous)  bertempat di SDN 01 Setu, Cipayung dan  pendampingan dengan waktu yang berbeda (asynchronous), sehingga bahan ajar yang dihasilkan memiliki kualitas yang baik untuk dapat diaplikasikan di kelas. Hasil PKM berupa seluruh  rangkaian  kegiatan termasuk dalam kategori  sangat  baik. Pengetahuan  peserta  mengenai e-didaktika, etnomatematika  dan teknologi dapat  digolongkan  baik.