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Correspondence management is very important in government administration because it helps all parts of the organization communicate more easily. The purpose of this study was to assess the manual mail management system at the Riau Province Human Resources Development Agency (BPSDM) and find barriers and conformity with applicable regulations, especially Riau Governor Regulation No. 45/2019. The research was conducted using a descriptive qualitative approach involving participatory observation, in-depth interviews, literature research, and visual documentation. The results showed that the manual system used causes recording errors, delays in letter distribution, and difficulties in archive retrieval. In addition, the current provisions have not fully digitized the official manuscript and archive classification. Limitations in budget, infrastructure and HR training lead to mismatches between practices and regulations. The results show that to increase bureaucratic efficiency and improve accountability of public information, we must shift to a digital-based mail management system. According to this study, digitization of archives through applications such as Srikandi should begin immediately. This is necessary so that BPSDM can meet the demands of fast and accurate information services in the era of information technology.

This research discusses the design of correspondence filing applications at the Subdivision of the Gerindra Faction of the North Sumatra Provincial DPRD. The letter filing system that is still done manually causes various obstacles such as difficulty in finding documents, the risk of damage and loss of physical documents, and inefficiency in archive management. The purpose of this research is to design a computer-based application to optimize the process of filing incoming letters and outgoing letters. The system development method used is waterfall with the stages of needs analysis, system design, implementation, and testing. The application is designed using PHP programming language and MySQL database to store mail data. The results showed that the designed application can facilitate the process of archiving, searching, and managing correspondence digitally and increase work efficiency in the Gerindra Faction Subdivision of the North Sumatra Provincial DPRD. This system is also equipped with a security feature in the form of a user login to maintain document confidentiality.

The purpose of this research is to find out how the sinde application is managed in archivist activities at the Central Kalimantan provincial education quality assurance center. The approach used in this research is a descriptive qualitative approach. The data source in this research is the documents management employee at the Central Kalimantan provincial education quality assurance center. The data collection technique used in this research is through interviews, observation and documentation. The data collection technique is through data reduction and presentation as well as drawing conclusions. The results of this research show that the management of the Sinde application is very relevant and effective for archivist activities in the Central Kalimantan province education quality assurance center. This can shorten time, can be accessed anywhere using the username and password owned by each employee can save use of physical paper and save time, letters can be accessed through the sinde application, you can see incoming letters, outgoing letters and can classify letters based on type, date and so on.

Of course, in every government there must be an administrative part, where this part plays an important role in the management of government administration. One of the government institutions that are always tied to administrative affairs is Bawaslu Surabaya. Bawaslu acts as a state agency responsible for managing correspondence documents and election-related information.  Starting from the submission of correspondence to the Mail archive, everything is part of the sub. HR Bawaslu. However, due to the storage and arrangement of files that are still manual, making it difficult to determine the numbering of letters to be worked on, or search for incoming and outgoing files that have been archived. Therefore, in this study will be a solution to overcome these problems by building a numbering and archive management system using the Laravel framework.  Laravel Framework has its own advantages such as, easy to develop, faster performance, data security, data reload more stable, and much more. So Laravel can be an efficient and effective solution for developers in building powerful, large-scale, and easy-to-develop web applications.