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Stella Maris Cindera Kasih; Andriyanto Wibisono

Jurnal Riset Rumpun Seni, Desain dan Media 2025 Pusat Riset dan Inovasi Nasional

This article examines the crucial role of spatial communication, particularly through signage systems, in the effective implementation of functional zoning in academic libraries. Using a comparative case study method at the Bandung Institute of Technology (ITB) and Telkom University Libraries, this research analyzes how different visual communication strategies influence students' perceptions, behaviors, and sense of place formation.The findings indicate that the explicit and strategic visual communication approach at Telkom University successfully creates high spatial legibility and strengthens collective place identity. In contrast, the weak and ambiguous visual communication at the ITB Library causes users to rely more on personal habits, intuition, or previous experiences in accessing and utilizing the space. This not only hinders the formation of a coherent sense of place but also creates confusion that potentially degrades the quality of the user experience. The mismatch between spatial functions and user expectations leads to inefficiencies in facility utilization and disrupts user comfort within zones that should have clear functional boundaries, such as quiet zones, collaborative zones, and discussion zones. Furthermore, this article highlights the importance of integrating graphic design and architecture in creating a cohesive spatial experience. A consistently designed, informative, and aesthetically pleasing signage system not only enhances users' spatial orientation but also becomes a crucial element in shaping perceptions of the institution's character.

Iwan Setiawan; Aditya Faqih Ramadhani M; I Made Acharya Deva A

Jurnal Ekonomi dan Keuangan 2025 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Mobile commerce has become a crucial element in the business world, opening up new opportunities to increase efficiency and effectiveness in operator card sales. This research aims to investigate the extent to which the use of mobile commerce can be applied to improve operator card sales performance. Research methods include customer surveys, transactional data analysis, and interviews with relevant stakeholders. Data was collected to evaluate mobile commerce adoption, factors influencing usage, and its impact on increasing operator card sales. The research results show that the use of mobile commerce has significant potential to optimize the operator's card sales process. Factors such as user convenience, transaction security, and accessibility of product information play an important role in the acceptance of this technology. By implementing mobile commerce effectively, companies can expand market share, increase customer satisfaction, and achieve sustainable business growth. These findings provide strategic insight for developing business models that are more adaptive to mobile commerce trends. Practical implications of the research results are also discussed, providing guidance for telecommunications companies and operator card providers in increasing the use of mobile commerce as an innovative sales strategy.

Wahyu Tri Untoro; Ma’ruf Agung Kurniawan; Anom Rinumpaka; Edi Nugroho; Sri Hermuningsih

JURNAL EKONOMI BISNIS DAN MANAJEMEN (JISE) 2024 CV. ALIM'SPUBLISHING

Financial reports in a company have a very important role. The Company's financial reports provide information about the Company's financial condition, so transparency and accountability are very important in assessing the Company's performance, especially for stakeholders. Financial reports are also used as a basis for companies in making decisions, both short and long term, for the sustainability of a company. Financial reports have an important role in performance analysis, planning and budgeting, regulatory compliance and building relationships of trust with investors and creditors. The importance of financial reports in the Company means it is necessary to carry out financial analysis. PT Telkom Indonesia Tbk Government-owned companies (State-Owned Enterprises) engaged in information technology and telecommunications services that are "Go Public" and registered on the capital market must publish their financial reports which can be accessed via www.idx.co.id with open reporting PT. Telkom Indonesia Tbk is interested in analyzing its finances by calculating its financial ratios to see its financial health.   Keywords: Financial Report, Financial Ratio Analysis, PT Telkom Indonesia Tbk

Yunita Yunita; Muhammad Aziz Nur Mubarok; Arjuna Fikri Tri Firmansyah; Didik Aribowo

Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika 2024 Asosiasi Riset Ilmu Teknik Indonesia

Cellular networks play an important role in modern life with the availability of flexible connectivity in various places, fast internet access and communication services and are a reference for innovation and economic growth. However, the complexity of cellular networks requires careful planning and management, this is to ensure a reliable and safe service. The method used in designing cellular networks is the simulation method, namely by using Cisco Packet Tracer software and literature studies from various references. The results of cellular network simulations using this software can show superiority in designing, configuring and testing cellular networks. Apart from that, this software also provides complete features to meet several needs, starting from the process of creating a network topology, configuring IP addresses, activating DHCP services and HTTP services, to testing connections using PDU samples between smartphone devices and servers. With the successful connection test, it can be concluded that the settings and services on the cellular network have been tested and verified using Cisco Packet Tracer. This has shown that the software used is very effective in simulating and testing cellular networks.

Quelarmo Memito Petrus Paen; Pingky Alfa Ray Leo Lede; Reynaldy Thimotius Abineno

SDI Umamapu currently uses a Telkom Internet Service Provider (ISP) internet connection with a bandwidth capacity of 50 Mbps, which is only used in the principal's office and laboratory and does not cover other SDI Umamapu educational areas and limits SDI Umamapu teachers and staff from carrying out related tasks. with the Internet network. Therefore, the aim of this research is to design an Internet network using Mikrotik to help teachers and staff work more efficiently and expand the coverage area of ​​the SDI Umamapu Internet network. Apart from that, the SDI Umamapu Online Computer-Based National Examination (UNBK) is facilitated by 30 computers/laptops connected to the Internet network and other clients. In conducting research, the author uses the Network Development Life Cycle (NDLC) methodology: analysis, design, simulation, implementation, management and monitoring to build an Internet network to solve research problems. Through this research the author can learn a little more about the concept of a hotspot network and its configuration which can provide the author with knowledge about the advantages and disadvantages of Mikrotik RouterOS as a hotspot server. When measured from the results of QoS (Quality of Service) analysis before implementation, the throughput was 36.238 kbit/s (Kbps), packet loss was 1.3%, average delay was 0.389072 seconds, and throughput was 1.5% after implementation. 161.657 kbit/s (kilobits per second), average latency 0.5157133 seconds, packet loss 36%. This means that the speed of Internet access at SDI Umamapu has decreased by up to 36% due to the increase in the area of ​​the Internet network. However, even though network performance has decreased, the newly created Internet network continues to function well and smoothly.  

Hanif Ryandhika Ginaris; Arista Pratama; Eristya Maya Safitri

Global Leadership Organizational Research in Management 2024 STIKes Ibnu Sina Ajibarang

The development of digital services cannot be separated from users' habits in using smartphones and the affordability of internet access. Smartphone users want services that can carry out various activities easily, including telecommunications. This opportunity was captured by telecommunications companies by creating provider applications for smartphones. In connection with this, PT. Telekomunikasi Indonesia Tbk (Telkomsel) launched a new provider product called by.U. The purpose of this research is to determine the factors that influence user satisfaction with the by.U application based on the End User Computing Satisfaction (EUCS) model from William J. Doll & Gholamreza Torkzadeh (1988) with six variables consisting of content, accuracy, format , ease of use, timeliness, and satisfaction. This research used simple random sampling with a total of 60 respondents who were residents of the city of Surabaya who used the by.U application. The research results show that the variables of content and timeliness have a direct effect on satisfaction. Meanwhile, the variables accuracy, format and ease of use have a positive but not significant effect on satisfaction. Timeliness is the factor that has the most influence on satisfaction seen from the results of hypothesis testing which produces the largest path coefficient value, which is 0.268.

Nadya Diani Putri; Muh. Ichwan Musa; Agung Widhi Kurniawan

Jurnal Penelitian Manajemen dan Inovasi Riset 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research aims to determine the influence of teamwork and work discipline on employee performance at PT. Telkom Access Parepare. The sample in this study was 86 people, namely all employees at PT. Telkom Access. The data used are primary and secondary data obtained from distribution via questionnaires. The results of this research show that there is a significant influence between the variables Teamwork (X1) and Work Discipline (X2) on employee performance (Y) as proven through analysis of the T test and f test, where variable X has t count > t table (X1) 3.596 > 1.663 and (X2) 3.140 > 1.663. The results of this research also show that the calculated f value > table f (0.002 < 0.5). And R square is 0.541%.

Ilham Arif Wicaksono; Haryani Haryani

Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

The purpose of this study was to analyze the effect of compensation, work discipline and work environment on job satisfaction at PT Telkom Akses Semarang. The population in this study were all employees of PT Telkom Akses Semarang, totaling 73 people. Sample / respondents taken as many as 73 respondents, by measuring the census technique. The results showed that the compensation hypothesis test had a positive and significant effect on job satisfaction (t count = 3.225> t table = 1.671 with a significance figure = 0.002 < α = 0.05 (significant). Thus, the hypothesis (H1) that compensation has a positive effect on job satisfaction is proven. Work discipline has a positive and significant effect on job satisfaction (t count = 3.182> t table = 1.671 with a significance number = 0.002 < α = 0.05 (significant). Thus, the hypothesis (H2) that work discipline has a positive effect on job satisfaction is proven. The work environment has a positive and significant effect on job satisfaction (t count 5.645> t table = 1.671 with a significance number = 0.000 < α = 0.05 (significant). Thus, the hypothesis (H3) that the work environment has a positive effect on job satisfaction is proven. The regression coefficient β1 = 0.284 (positive sign) means that the greater the compensation received, the greater the job satisfaction. The regression coefficient β2 = 0.277, (positive sign) means that the more work discipline, the higher job satisfaction. Regression coefficient β3 = of 0.476 (positive sign) means that the more comfortable the work environment, the higher the job satisfaction at PT Telkom Access Semarang.

Faridah Niswatul Khoiroh; Eny Latifah

Public Service And Governance Journal 2023 Universitas 17 Agustus 1945 Semarang

This study aims to find about: (1) fintech service in the mobile banking-based non-cash payment system (Muamalat-DIN) at Bank Muamalat KCP Lamongan: (2) implementation of fintech in the mobile banking-based non-cash payment system (Muamalat-DIN) at Bank Muamalat KCP Lamongan. This study uses a descriptive qualitative research method. The results of this study are: (1) fintech services in the non-cash payment system in Muamalat-DIN are transfers, QRIS, credit top-ups, internet credit top-ups, electronic money top-ups, google play voucher codes, spotify premium, postpaid credit payments, PLN electricity, Telkom, cable TV, PDAM, IPB campus education payments, airplane tickets, ZISWAF, family takaful, BPJS employment, BPJS health, SAMSAT/SIGNAL, BPJPH, virtual accounts, multi payments, and hijrah pensions (DPLK); (2) the implementation of fintech at Bank Muamalat varies, there are Muamalat-DIN, phone banking, internet banking, MADINA, online share-e debit, and ATMs. The most popular Fintech at Bank Muamalat KCP Lamongan is Muamalat-DIN. In Muamalat-DIN, customers of Bank Muamalat KCP Lamongan often use services in the form of transfer, QRIS, credit top-ups and internet credit top-ups, electronic money top-ups, payment services such as PLN electricity, Telkom, PDAM, ZISWAF, BPJS for employment, BPJS for health, virtual accounts, and hijrah pension (DPLK). This fintech implementation has benefits for banks and customers, the benefit for Bank Muamalat KCP Lamongan is that it will have a wider reach, operational and marketing costs are more economical. And the benefits felt by customers are that transactions are easier, faster, accessible 24 hours because access is via a smartphone, and customers don't need to carry a lot of cash everywhere.

Maksi Surya Pratama; Maksi Surya Pratama; Jeffri Alfa Razaq

JURNAL ILMIAH KOMPUTER GRAFIS 2023 UNIVERSITAS STEKOM

The internet is a computer network system that is connected to each other. To achieve an internet, you need a fiber optic network that can transfer certain information data up to speeds of up to 100Mbps. However, customer service often receives customer complaints regarding unstable Indihome network services in the Banyumanik STO area. So it is necessary to do research on Fiber Optic Network Analysis from Server to Optical Network Terminal (ONT) at PT Telkom Access Banyumanik STO Using the Fishbone Method. To analyze the causes that affect the quality of fiber optic network for good or bad. Network quality analysis was carried out using the Fishbone Diagram method as a basis for obtaining the results of measuring the quality of fiber optic networks at ODC BMK FAE/ODP BMK FAE 016 Jalan Banjarsari Barat – Jalan Tembalang Selatan. The results of network quality analysis through brainstorming sessions with 11 employees of PT Telkom Access obtained an average answer of 92%. Then measure the quality of the network in the field, namely from the Optical Line Terminal (OLT) to the Customer. The results obtained are directly proportional to the standard network quality analysis with an attenuation value of -19.10 dBm. So it can be concluded that the case study area has good network quality because the results of the average value of the questionnaire answers and the measurement results of the case study area have a value above the standard.

Prasta Mahrifatika; Iqbal Maulana; Khaila Mardina Fauziah; Didik Aribowo

Jurnal Sistem Informasi dan Ilmu Komputer 2023 International Forum of Researchers and Lecturers

The development of information and communication technology is increasing rapidly from year to year, especially in the field of telecommunications. Communication technology via fiber optic is one of the technologies that is widely used as a data sender, between senders and receivers in one network, users can communicate with each other at very high speeds. This is in line with the community's need for fast communication services. FTTH (Fiber To The Home) is a telecommunications service infrastructure that supports transmission on large bandwidths and can solve bandwidth access problems so that PT. Telkom designs fiber to the home network access using GPON technology by determining its usage.    

Anwar, Rezky Izzatul Yazidah

JURNAL TEKNIK MESIN, INDUSTRI, ELEKTRO DAN INFORMATIKA 2022 Pusat Riset dan Inovasi Nasional

PT. Telkom Access is a subsidiary of PT. Telekomunikasi Indonesia, Tbk (Telkom) whose shares are wholly owned by Telkom. Telkom Access is engaged in the business of providing construction services and managing network infrastructure. PT. Telkom Access still uses facilities in the form of Google Drive to help monitor the results of new installations of Indihome and there has been no sales performance for its employees to use, but this is not completely smooth, sometimes it is slow and cannot be accessed due to several things such as the internet network is experiencing interference, poor access. concurrently, and other constraints, so as to access and monitor the final results of the design to make "Indihome new Install Information System Design and Web-Based Sales Performance at PT Telkom Access which makes it easy for sales and management to evaluate new installs and sales performance that has been faster and more accurate because online and realtime.