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PT Salam Pacific Indonesia Lines Medan branch is a large-scale domestic shipping company that provides logistics and sea transportation services, particularly inter-island container shipping throughout Indonesia. This paper discusses how efficiency is applied to direct container activities at the Medan branch. The work stages begin with the accurate identification of tentative cargo. Direct officers first obtain data on the number of containers from the depot head, including the prefix, condition (grade), and size of the containers to be processed. After that, officers check the completeness of documents and conduct physical checks in accordance with company operational regulations. If all requirements are met, containers are directed for direct shipping based on Customer requests and the tentative ship loading schedule that has been set. Next, officers issue an SP2 or Container Delivery Letter as a requirement for entering the port gate. With this flow, the process can support the efficiency of the container cycle in the empty container handling system. However, obstacles are still found, such as complex administrative processes, missing documents, and information that has not been communicated properly. Therefore, intensive coordination with the authorities is needed so that direct activities run smoothly. This paper uses field observation and literature study methods to obtain relevant data.

This research aims to conduct an in-depth analysis of the administrative process for container Delivery Order (DO) handling implemented at Batu Ampar Port, Batam. The primary focus is to identify the procedural stages and evaluate the obstacles encountered during the DO issuance process. The Delivery Order is a crucial import document that serves as a transit permit, enabling service users to retrieve imported goods from the port area. The research methodology employs field research (field research) supported by a literature review (library research), allowing for the practical and thorough collection of operational data. The findings indicate that the administrative DO handling workflow commences with the receipt of documents from the shipping company representatives or service users, followed by the segregation of documents based on the company, recording the number of DOs, and culminates in the printing and validation of Form 2B, which serves as the official proof of cargo collection. This entire process demands close coordination among work units, particularly the administration and container depot sections. The study concludes that the effectiveness of DO management significantly impacts the smooth distribution of imported goods from the port. Common constraints frequently encountered include data inconsistency between the Bill of Lading and the received DO, as well as limitations in facilities and human resources within the administrative process. Recommended solutions include increasing supervision and refining the communication system between the applicant and the officials to ensure that the DO issuance process proceeds smoothly, promptly, and in compliance with established procedures.  

The service of container activity flow in the depot that is not carried out effectively will have an impact on the service users which can have a major impact on the company resulting in a reduction in service users in the company. To avoid service users feeling dissatisfied with the depot service, it is better to supervise the activities in the depot and it is necessary to add workers to activities that require fast processing time. The handling scheme for container activity flow in the depot at PT. Prima Indonesia Logistik Belawan starts from container rental and the depot stacking yard. However, in the handling scheme for container activity flow at PT. Prima Indonesia Logistik Belawan, there is still a manual system so that there are often similarities in the numbers in the input lines and have an impact on repeating data input. And damage to the tools that often occur, such as damage to the Reach stacker (Heavy Equipment) which results in hampered activities in the depot. The method used in this study is the Library Research and Field Research methods.

Less than Container Load is a shipping service using containers where the sender of goods in one full container consists of several combined senders. The Less than Container Load shipping service allows the sender to spend lower costs because the shipping costs will be shared with other senders. The Less than Container Load load will be sent to the storage warehouse which will then be collected according to the destination country until it meets the quota in the stuffing process into the container. PT. Masaji Kargosentra Tama is engaged in domestic warehousing services and Container Freight Station export - import which has quite complete facilities to support activities such as storage warehouses, mechanical and non-mechanical loading and unloading equipment container yards, and container depots to facilitate export and import activities. The methods used in writing this final assignment are the field method (Field Research) and the library method (Library Research).