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Tax administration reform is a strategic government agenda to improve the effectiveness, efficiency, and transparency of tax management. One effort undertaken is the implementation of an integrated, digital-based Core Tax Administration Sistem (Coretax). However, the success of Coretax implementation is determined not only by technological aspects, but also by the role of strategic management in planning, organizing, and managing organizational change. This study aims to examine the role of strategic management in supporting the successful implementation of Coretax as part of tax reform in Indonesia. The research method used is a literature review by examining various secondary sources such as scientific journals, international agency reports, government policy documents, and official publications related to tax reform and the digital transformation of the public sector. The results of the study indicate that strategic management plays a crucial role in aligning policies, human resource readiness, strengthening information technology, and managing resistance to change. These findings confirm that Coretax implementation will be more optimal if supported by comprehensive strategic planning, improved human resource competency, and an organizational culture that is adaptive to digital transformation.

Public service can be said as a mirror of the relationship between the government and its citizens. Public services are also a medium for channeling the government's attention to the demands and needs of its people, especially at the present time where we are entering the era of society 5.0 which is defined as a period of intense human competition because various sectors of life coexist with the use of communication technology. The implementation of E-government has also been widely implemented in several government agencies in Indonesia, including the Population and Civil Registration Office of the City of Padang, West Sumatra, with the use of an online-based service system to improve service quality and quality. This is in accordance with the statement by the Head of the Padang City Disdukcapil Edi Hasymi who said that "this online service follows up on an appeal from the Ministry of Home Affairs for Disdukcapil in each district/city to implement online adminduk services to make it easier for people to carry out adminduk services"

Tujuan    pelaksanaan    reformasi    administrasi dan birokrasipemerintahan    daerah    adalah    untuk meningkatkan kualitas  layanan publik di daerah, untuk menjadikan kinerja organisasi pemerintah daerah yang lebih efektif, menyentuh kebutuhan masyarakat di daerah, memaksimalkan pengelolaan sumberdaya pembangunan berbasis kepentingan  masyarakat.Reformasi administrasi dan birokrasi pemerintah daerah dapat  diwujudkan  dalam  tiga  hal,  yaitu  pertama  adalah  a)  penguatan  pada  regulasi  dan  kebijakan pemerintah; b) penerapan e-government dane-governance dan c) kerjasama antar pemerintah bertujuan  pertama,memperkuat  pemerintahan  di  daerah,  meredifinisi hubungan  pusat  dan  daerah,  daerah  dengan  daerah  lainnya Kedua, reformasi mendorong  partisipasi  dan  kepercayaan  publik  kepada  pemerintah daerah melalui  system  kerja  yang trasfaran,efektif, efisien,responsif dan di dukung oleh akuntabilitas yang tinggi Rekomendasi, diperlukan sinergitas antar  pemerintah  yang  bertumpu  pada  kepentingan  nasional dan kepentingan masyarakat,   menyusun regulasi   dan   kebijakan   yang   bersifat   fleksibel,   adaptif,   kreatif   dan   dapat mendorong  peningkatan  kapasitas  daerah  dalam  mengelola potensi  daerah,  serta  mampu  bersaing  pada era kekinian dan di masa mendatang.