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E-commerce competition in Indonesia makes e-commerce companies compete to develop strategies to win the competition. Customer loyalty is an important factor to lead in the competition. This research focuses on how much influence website service quality has on customer loyalty. This research is also to find out which website quality factors have the most influence on customer loyalty with customer satisfaction as a mediating factor. The factors that influence e-commerce customer loyalty are analyzed using concepts including the dimensions of service quality consisting of (physical evidence, reliability, responsiveness, assurance, empathy) and Corporate Image as the variable that influences and Customer Satisfaction as the variable that is affected. The sample in this study were 96 respondents. With the sampling method using the purposive sampling method. The results obtained that there is a positive and significant influence between the dimensions of service quality and company image on customer satisfaction.  Keywords: E-commerce website, Service Interaction Quality, Customer Satisfaction

Background: Stroke is a cardiovascular disease that is most commonly found in society, especially in Indonesia. Stroke sufferers need support from people around them, especially family, who are needed to serve sufferers so they don't lead to depression. Family support consists of information support, service support, instrumental support and emotional support so that it is hoped that the family can help the patient's needs so that the patient can lead to an independent direction. Method: This scientific paper uses a descriptive method with a quantitative approach using a measuring instrument in the form of a questionnaire. The population in this study was the elderly with stroke in the working area of ??the UPTD Kesmas I Gianyar with 36 samples. The sampling technique used in this study was purposive sampling. Results: 10 respondents or 27.8% had good family support, 14 respondents or 38.9% had sufficient family support and finally 12 respondents or 33.3% had less family support. Conclusion: Most of the respondents received family support in the adequate range and were asked to provide greater support to improve the quality of life of the elderly. It is hoped that further researchers will be able to develop research related to family support elderly people with stroke at the  UPTD  Kesmas Sukawati I districts Gianyar  

Diskless server is a cluster computer network which uses SSH (Secure Shell) protocol to grant the client an access to the host's directory and modify it's content so that the client don't need a hardisk (Thin Client). One way to design a diskless server is by utilizing "Linux Terminal Server Project", an open source-based script for Linux. However, using Linux has it own drawback, such as it can't cross platform for running an aplication based on Windows system which are commonly used. This drawback can be overcomed by using a compatibility layer that converts a windows-based application's source code. The data which will be monitored is the compatibility layer implementation's result, and the throughput, packet loss, delay, and jitter. The result of measurement from those four parameters resulting in "Excellent" for throughput, "Perfect" for packet loss and delay, and "Good" for jitter.

Digital Business is experiencing rapid growth, including in the online-based food business. The Internet is creating a new face in interactive communication between sellers, consumers and business partners. This allows the company to be able to interact and work together continuously to be able to develop products, marketing, delivery and maximum service to get customer satisfaction. One type of business that is currently growing rapidly and is very popular with customers is food delivery services including go food, grab food and shopee food. This delivery service will increasingly compete according to the response from customers, influenced by the quality of service. The purpose of this study was to find out how service quality affects customer satisfaction, especially in online- based food delivery applications. The research used in this research is quantitative analysis method. The method used is to collect information obtained from questionnaires. Variable indicators were tested for validity and reliability. In testing this validity using the Pearson Correlation approach. The reliability test in this study used Cronbach, Alpha coefficient. The results of the study explain that the service variable partially has a positive effect on customer satisfaction. The influence of service quality provided by service providers and service partners is very well responded by application users.

Background: The maternal mortality rate (MMR) in Indonesia is still quite high,based on the results of SUPAS in 2015, the MMR was 305/ 100,000 live births.Efforts to decrease of MMR can be done by ensuring that every mother can access quality health services for pregnant women because every pregnancy has the risk of complications. Integrated antenatal services are carried out including health counseling, antenatal care, case management and follow-up, preparation for delivery and planning for referrals in case of pregnancy. In the initial researchconducted in Hutaginjang Village, Muara, there were still pregnant women who did not have their pregnancy checked according to the minimum pregnancy standards. Purpose: Screening and pregnancy risk factors is indispensable for early pregnancy and the potential for emergency pregnancy. Methods: Activities carried out by integrated and free pregnancy examinations for pregnant women include measuring weight / height and arm  ircumference, vital signs, physical examination, Hb examination, urine protein and glucose, provision of IEC about nutritional fulfillment, overcoming complaints of pregnant women in trimester IIII,preparation for delivery and administration of iron supplements as well as preparation for referrals for mothers who experience complications in their pregnancy. Results: The activity was carried out without any obstacles, with 18 mothers having their pregnancies checked. The results of the examination found several risk factors for pregnancy, namely age under 20 years and above 35 years of parity, history of delivery by sectio, height below 145 cm, anemia,preeclampsia, breech location, hyperemesia gravidarum, gestational diabetes and gemelli pregnancy. Each mother received communication, information and education related to  maintaining and improving health during pregnancy and  giving iron tablets. Conclusion:Screening and control of pregnancy risk factors is needed to detect early whether the pregnancy is at risk and has the potential for emergency pregnancy, so that the mother can pass her pregnancy well and give birth to a healthy baby.   

The purpose of this study was to determine the effect of the forensic accounting and audit investigations in detecting fraud procurement of goods and services. The rise of fraud cases in Indonesia, one of which is fraud related to public needs, namely the procurement of goods and services. This is reminiscent of the real threat of fraud in the form of corruption in the procurement of goods and services that can cause poor quality of goods / services produced so that they cannot serve the public interest effectively and efficiently. In this context, the community is the most disadvantaged party. Collecting data in this study through the distribution of questionnaires with a total sample of 34 auditor respondents in the field of Investigation of the Badan Pemeriksa Keuangan dan Pembangunan DKI Jakarta. This research uses PLS (Partial Least Square) analysis technique, using SmartPLS software testing tool version 3.2.8. The results of this study indicate that the results of the analysis of the application of forensic accounting and investigative audits have a significant effect in detecting fraud procurement of goods / services.

BUM Desa, as the economic institution, could keep the continuity of rural society's economy on the pandemic situation. Still, the villagers did not respond yet that institutions and the other side, some BUMDesa did not succeed. The objection of the social service gives public and village officials information and added understanding about BUM Desa's role to keep the continuity of rural communities' economy. The method is carried out virtually. Base on the evaluation that counseling could add up understanding society's and village official about the role of human resources quality dan the trust for developed BUM Desa as a business entity for keeping the continuity economy of rural communities

Quality of service not yet optimal because many basic health facilities do not meet the standards of service readiness and the absence of standard health service guidelines. Puskesmas, which are first-level health facilities, are at the forefront of efforts to reduce inequalities in health development in all regions. The purpose of this study was to describe the quality of health services for outpatients at the Lateri Public Health Center in Ambon City in 2020. This type of research is a quantitative study using a descriptive design with a sample of 137 respondents by using accidental sampling. The instruments used were questionnaires and writing instruments. The data analysis used was univariate analysis. Research resultIt is known that the tangibles variable (evidence / form) the respondent answered did not support more with it, the number of respondents was 69 people (50.4%). Reliability (Reliability), respondents answered more not according to amounting to 69 (50.4%). For the responsiveness variable (responsiveness), respondents answered responsiveness amounted to 83 people (60.6%), good Assurance (Assurance) amounted to 95 people (69.3%) while the empathy variable (empathy) who answered was 97 people (70.8 %).It is concluded that almost all of the dimensions of service quality found in this study are good.

ABSTRAK Komite Nasional Ekonomi dan Keuangan Syariah (KNEKS) merupakan lembaga yang berfungsi sebagai katalisator perkembangan ekonomi dan keuangan syariah dalam skala nasional maupun internasional. KNEKS diamanatkan untuk turut mendorong pengembangan ekonomi dan keuangan syariah guna mendukung ketahanan ekonomi nasional. Tugas KNEKS yaitu mempercepat, memperluas dan memajukan pengembangan ekonomi dan keuangan syariah dalam rangka memperkuat ketahanan ekonomi nasional. KNEKS memiliki Strategi yaitu Penguatan ekonomi dan keuangan syariah, Penguatan Halal Value Chain, Penguatan Usaha Mikro Kecil dan Menengah (UMKM), Penguatan Fatwa, Regulasi dan Tata Kelola.memperkuat penyediaan iklim usaha Industri Keuangan Syariah dan Industri Halal dengan adanya kepastian hukum, proses yang mudah dan tata kelola yang baik, Penguatan ekonomi digital. Memperkuat pelaku indistri halal dengan memanfaatkan dan mengoptimalkan layanan digital baik pembiayaan, pemasaran dan kapasitas produksi melalui penyediaan halal market place, pembentukan incubator start-up dan sistem informasi terintegrasi untuk traceability produk halal, Penguatan Literasi SDM, Riset dan Pengembangan. Memperkuat kesadaran publik mengenai konsep ekonomi syariah menuju penyediaan SDM yang berkualitas dan berkompetensi tinggi untuk mampu bersaing dan berinovasi melalui riset dan pengembangan.   ABSTRACT The National Committee for Sharia Economics and Finance (KNEKS) is an institution that functions as a catalyst for economic and sharia financial development on a national and international scale. The KNEKS is mandated to help encourage the development of the economy and Islamic finance to support national economic resilience. The task of the KNEKS is to accelerate, expand and advance the development of Islamic economics and finance in order to strengthen national economic resilience. KNEKS has Strategies namely Strengthening Islamic economic and finance, Strengthening Halal Value Chain, Strengthening Micro and Small and Medium Enterprises (UMKM), Strengthening Fatwa, Regulations and Governance. Strengthening the provision of the business climate of the Sharia Finance Industry, Industry and Halal Industry with legal certainty, easy and good governance, Strengthening the digital economy. Strengthening halal industry players by utilizing and optimizing digital services in financing, marketing and production capacity through the provision of halal market places, the establishment of start-up incubators and integrated information systems for halal product traceability, Strengthening HR Literacy, Research and Development. Strengthening public awareness about the concept of Islamic economics towards the provision of high quality and highly competent human resources to be able to compete and innovate through research and development.

Background: One of the causes of high maternal and infant mortality rates (IMR) is anemia of pregnancy and chronic energy deficiency (KEK). Anemia and KEK in pregnant women can increase the risk of low birth weight babies (LBW), premature birth, maternal and infant mortality and stunting (short children).To prevent this from happening, it is necessary to carry out screening and Fe supplementation as a preventive measure to prevent anemia in pregnancy. Activity This community service aims to screen for anemia and KEK  pregnant women and women of childbearing age (WUS) as well as the provision of Fe supplementation for prevent iron deficiency anemia. Method: The method used is involving community as a form of empowerment such as measuring LiLA and levels of hemoglobin (Hb), BMI, and distribution of Fe supplementation. Besides that, it is also done education about anemia in pregnancy. The population in this activity is women aged fertile 15-40 years, a total of 42 people in Sambirobyong Hamlet, Pangkur Village,Ngawi Regency. Results: The results show that from 42 women of childbearing age in the hamlet Sambirobyong were screened, there were 3 people (7%) women of childbearing age temporary anemia 1 person (2%) with anemia status plus KEK. From 4 WUS people for age <20 years as many as 2 people (50%) with 1 person condition pregnant with anemia and 1 non-pregnant with anemia. While 2 people(50%) aged >35 years with 1 pregnant condition with anemia + KEK and 1 non-pregnant people with anemia. There is 1 person (2%) experiencing the risk of SEZ. Conclusion: Screening results show that anemia and KEK are more common WUS group aged <20 years and >35 years. It is necessary to carry out periodic evaluations every months and giving Fe supplementation to WUS who are still anemic and the risk of KEK and education on the importance of quality nutrition to prevent these complications. 

In village development, the availability of accurate village profile data has an impact on its consistency policy direction.  However, there are some problems that are encountered to be able to update it including the quality of human resources, finance and infrastructure. Therefore, Community Service Program (PKM) activity is intended to provide knowledge about the importance of updating data in planning village development and helping the government update profile data and potential of their villages. The method used is training in updating basic data based on family data which is carried out by providing material and its implementation in the field. Community Service Program can be carried out according to the planned schedule, especially in the provision of training materials. Meanwhile, implementation of material in the training could not be carried out because it was constrained because lack of information technology. However, in general the Community Service Program in Neglasari Village was going well, marked by an increasing participant knowledge and an acceleration of online data updating assisted by students who were doing Community Service Program. Indirectly, this achievement at the same time show that the obstacles faced by Neglasari Village were not only on its human resources but rather on aspects of financial support and infrastructure. The actual presence from the government is needed to support the updating of the profile and potential data of this village because it is not only the village institution that requires it, but rather the central and regional governments.

Satisfaction is a person's feelings of pleasure or disappointment that arise after comparing the results of a service that are in accordance with or not in accordance with the expectations they had before getting service. Patients as users of nursing services demand nursing services in accordance with their rights, namely quality nursing services. In providing nursing services, Standard Operational Procedure (SOP) is very important to assist nurses in achieving quality nursing care. In giving medicine, one must pay attention to the six "correct" principles which have become mandatory procedures before giving medicine, namely: right patient, right drug, right dose, right method, right time, and correct documentation. This study aims to identify the effect of applying standard operational procedures (SOP) for drug administration with the six correct principles on the level of patient satisfaction in Ungaran Hospital. The design of this research is descriptive analysis using a cross sectional approach, the number of samples used is 90 respondents using the Slovin formula to determine. The results of the study using the Chi Square analysis test showed that there was a significant effect between the application (SOP) of drug administration with the six correct principles on the level of patient satisfaction (p = 0.000). From the results of the analysis obtained the value of Odds Ratio (OR) of 59.160. The recommendation from this research is that nurses always apply the SOP correctly to increase patient satisfaction.

This study aims to examine the quality of public services in Pusakajaya District, Subang Regency, focusing on citizens' basic needs and civil rights. This study used qualitative and descriptive methods, with data collected through interviews and observations. Data analysis is done through data reduction, presentation, and conclusions. The results showed that the quality of service at the Pusakajaya sub-district office was not satisfactory, mainly due to limited physical infrastructure and service facilities, such as the absence of a comfortable waiting room, inadequate service room, and lack of air conditioning facilities. Despite these barriers, service processes generally conform to existing standards. Supporting factors for service quality are employee work motivation while inhibiting factors include employee shortages and inadequate infrastructure. This study suggests improvements in human resource management, acceleration of infrastructure development, and increased employee motivation as important steps to improve service quality. It is hoped that with this improvement, the quality of service in Pusakajaya District can meet the needs and expectations of the community more effectively.

This study aims to identify the characteristics and perceptions of tourists, internal and external factors that affect the development of the company and develop the company's development strategy. Strategy of Agro Tourism Development Kaligua was prepared based on descriptive analysis with analytical tool that is: descriptive analysis to identify tourists' characteristic and perception, SWOT analysis to identify internal and external factors influencing company development, and AHP to develop company development strategy. The result of identification of tourist characteristic that visited at Agro Tourism Kaligua Garden that is average tourist is dominated by young man with age <35 years amount 76% with income less than Rp 2.000.000 some 58%. Tourists judge Agro Tourism Kaligua has beautiful attractions, good facilities and positive institutional and promotional services, but affordability is still negative due to poor road quality and road guidance. Result of SWOT analysis, Agro Tourism Kaligua  has five strength factor with score 1.89, five weakness factor with score 1,3, five chance factor with score 1,88, and five threat factor with score 1,21. Having the position of corporate strategy in quadrant I with coordinates X of 0.57 and Y of 0.67 is on the SO position in the form of aggressive strategy that can create Agro Tourism Kaligua to use the strength and chances in determining company policy and develop development strategies to achieve the target profit in the future. The formulation of tourism development strategy of Kaligua Garden Estate is optimizing marketing, improving the quality of tourism, and developing tourism product. In general, Agro Tourism development strategy applied is the best with the status quo and followed by expansionary strategy. The main priority that must be done is to maintain the quality of tourism, especially improving the quality of service so that tourists can feel satisfied and comfortable tour at Agro Tourism Kebun Kaligua.

Potential Attraction of Puri Mataram Sleman Yogyakarta Regency is a trending topic for tourists as a tourist destination in Sleman Regency with the cultural concept of Mataram kingdom. Located in Drono. Tridadi village, Sleman, Yogyakarta. The research is to find out the strategy for developing natural tourist attraction. This research is qualitative research, applying facts in the field. Attraction of Puri Mataram get attention of the Indonesian Vice President in managing through BUMDes Tridadi Makmur increasing the construction activities, additions and management of infrastructure facilities that are balanced with increasing quality of services provided, making Puri Mataram a natural tourist attraction as a leading tourist destination in Sleman Regenc. Methods of approaching tourism components 5A (Accessibility, Accommodations, Attraction, Activities Amenities). The conclusion of a quality and balanced development strategy pays attention to 3 main steps, namely short-term focused emphasis, medium term emphasizing consolidation and long-term focus on development.

The quality of health services shows the level of perfection of health services in creating a sense of satisfaction in patients.In this study, researchers used a purposive sampling type of research, namely sampling with special criteria, namely inclusion and exclusion criteria with a cross sectional approach, namely research that explores, analyzes and explains the relationship between the quality of health services and patient satisfaction at the Ridge Health Center. The data needed comes from filling out questionnaires by patients or families of patients seeking treatment at the Ridge Health Center.The sample in this study used 44 respondents who received treatment at the Ridge Health Center. And in this research, the instrument used was a questionnaire with a total of 40 questions.The results of this study show that there is a relationship between the quality of health services, reliability (0.038<0.05), assurance (0.000<0.05), tangibility (0.002<0.05), empathy (0.000<0.05), and responsiveness (0.000 <0.05) with patient satisfaction. The conclusion of this research is that there is a relationship between the quality of health services (reliability, assurance, tangibility, empathy and responsiveness) with patient satisfaction at the Ridge Community Health Center. The advice that researchers can give is that they can evaluate and improve management to improve the quality of service so that patient satisfaction is related to research results, namely the components of speed of administration, patient comfort as well as completeness of medical equipment and accuracy of information so that it is hoped that it can increase patient satisfaction.