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Modern healthcare services are undergoing transformation toward a more humanistic and patient-centered approach, emphasizing hospitality based services in hospitals. However, many healthcare institutions, particularly in outpatient settings, have not fully adopted this concept. Patients often experience psychological distress, and when coupled with an unsupportive physical environment, their comfort and overall experience may be diminished. These conditions can negatively affect perceptions of service quality, patient satisfaction, and loyalty toward hospital services. This study aimed to analyze the influence of patients’ psychological conditions and the physical environment on hospitality-based services, with patient experience as an intervening variable, at the internal medicine outpatient clinic of BM Hospital. A quantitative research design using a cross-sectional approach was employed. The study involved 200 respondents selected through purposive sampling. Data were collected using structured questionnaires with Likert-scale items and analyzed with Structural Equation Modeling Partial Least Squares (SEM-PLS). The results showed that patients’ psychological conditions, the physical environment, and patient experience simultaneously and significantly influenced hospitality-based services. Hypothesis testing confirmed that both psychological conditions and the physical environment had a direct and significant impact on hospitality-based services. Furthermore, patient experience played a mediating role, strengthening the relationship between these factors and perceived service quality. The findings highlight the need for hospitals to integrate psychological support and a conducive physical environment into outpatient care delivery. Enhancing these dimensions can improve patient experience, foster greater satisfaction and comfort, and build stronger loyalty toward hospital services

Early pregnancy among adolescents remains a significant public health problem and contributes to long-term medical, psychological, and social risks. Low knowledge and preventive attitudes towards reproductive health are among the factors contributing to the high rate of early pregnancy. This study aims to analyze the effect of peer education on adolescent attitudes towards early pregnancy prevention in the Ibu Community Health Center (Puskesmas Ibu) working area of West Halmahera Regency. The study design used a quasi-experimental approach with a pretest–posttest with a control group involving 40 respondents, consisting of 20 respondents in the intervention group and 20 respondents in the control group. The research instrument was an attitude questionnaire with a Likert scale that had undergone validity and reliability testing. Analysis was performed using the Wilcoxon test and the Mann–Whitney U Test at a significance level of 0.05. The results showed a significant increase in attitudes in the intervention group after receiving peer education, while the control group showed no significant change. Comparison of score changes between the two groups also showed a significant difference. These findings indicate that peer education is effective in improving adolescent attitudes towards early pregnancy prevention. This program is recommended as a community-based intervention strategy in primary health care and schools to support adolescent pregnancy prevention efforts.

The misuse of firearms by police officers is a serious concern that can endanger public safety and damage institutional credibility. Psychometric testing is used as a preventive measure to assess the mental and emotional readiness of officers authorized to carry firearms. This article aims to evaluate the implementation of psychometric tests at the Professional and Security Division (Propam) of Palembang City Police as an effort to prevent firearm misuse. This study uses a descriptive qualitative method through observation, documentation, and literature review. Findings show that the implementation of the test remains administrative in nature and is not fully utilized for psychological monitoring or intervention. In conclusion, psychometric testing needs to be strengthened to function effectively as an early detection tool in the internal supervision of the police force.

Adolescence is a time of fast physical and psychological development. Between the ages of 10 and 19, adolescence takes place during the childhood and adulthood periods. Teenagers are particularly susceptible to abnormal behavior, such as bullying. Bullying is common in schools and can be brought on by bad settings or family dynamics. The effects of bullying behavior include tension, anxiety, and sadness. Stress usually occurs where bullying demands are usually like cognitive environments, personality. Untreated stress in teenagers can result in substance abuse, suicidal thoughts, and other negative interactions. Method: This study uses a cross-sectional technique and is classified as quantitative research. Female students from SMP Islam Sultan Agung 4 Semarang served as the sample. Simple random sampling was the method employed, with 114 participants. The chi square test was the correlation test employed in this investigation. Results: Based on the results of the analysis, it was obtained that of the 114 respondents, most of them had age characteristics of 13 years as many as 51 or 44.7%, and were female as many as 114 or 100.0%. According to the study's findings, 67.5% of female students reported having high stress levels, while 63.2% reported moderate verbal bullying. A p value of 0.035 was revealed by statistical testing that used the chi square test. Conclusion: Stress levels (victims) and the prevalence of verbal bullying behavior in female teenagers are closely correlated (p value 0.035).