Publication Search

This qualitative study examines the Public Service Performance Gap at the Ponorogo Regency Transportation Agency (Dishub) in managing high-risk traffic assets, which stems from the failure to synergise Normative Governance with operational Public Asset Management (MAP). Utilising Edwards III's Policy Implementation Model and GG/NPS principles, the core finding indicates that synergy failure is mediated by a Reactive Bureaucratic Disposition. While Dishub adheres procedurally, asset maintenance is largely reactive—performed only after damage or public complaint—not preventive. This non-responsive attitude limits accountability to reporting outputs disconnected from physical service outcomes, leading to low service quality. The proposed substantive solution is to activate Community Involvement (NPS) as a key moderator, which is currently weak, by integrating Functional Participation into the agile MAP cycle. The research recommends an e-governance system with KPIs, where transparently integrated citizen reports automatically trigger work orders, creating external public accountability pressure that forces the reactive bureaucracy to act proactively.

This research seeks to examine adaptive and sustainable internal governance approaches to enhance the operations of the Household Division within the General Bureau at the East Java Province Regional Secretariat. The study concentrates on four main elements: the integration and compatibility of SIM-BMD with financial systems and LPSE, technology-driven centralized logistics frameworks, the execution of asset lifecycle SOPs involving preventive maintenance and quick transfer methods, and the enhancement of human resource capabilities through targeted training and the creation of digital leaders. Employing a qualitative descriptive approach within a case study framework, information was gathered via detailed interviews, participatory observation, and analysis of institutional documents. The results indicate that integrating systems improves transparency, efficiency in reporting, and accountability in asset management. The centralized logistics approach paired with intelligent warehouse techniques greatly enhances distribution efficiency and decreases operational expenses. Additionally, proactive asset lifecycle management reduces the chances of asset deterioration and prolongs its useful life. Nonetheless, inconsistent digital skills among staff continue to pose a significant obstacle, necessitating ongoing training initiatives and guidance. The research suggests promoting a data-centric work environment, inclusive digital advancements, and collaboration among departments to establish a professional, effective, and sustainable internal governance framework consistent with the tenets of good governance and smart government

Drainage is an infrastructure system designed to channel water from one place to another. This study is based on Article 2 of the Regulation of the Minister of Public Works of the Republic of Indonesia No. 12 of 2014 concerning the Implementation of Urban Drainage Systems. This research aims to analyze the drainage maintenance carried out by the Public Works and Housing Office (PUPR) of Pekanbaru City using Dhillon B.S’s asset maintenance theory, which consists of two main indicators: preventive maintenance and corrective maintenance. This study employs a qualitative approach with data collection methods including in-depth interviews and field observations. The results indicate that drainage maintenance in Pekanbaru City faces several challenges, such as budget constraints, low public awareness, a shortage of skilled labor, outdated infrastructure conditions, and the impact of extreme weather conditions. The findings suggest that the drainage maintenance efforts by the PUPR Office of Pekanbaru City still encounter numerous challenges, particularly in technical aspects and community participation. Therefore, it is necessary to increase the budget and develop more competent human resources in the field of drainage maintenance. Additionally, more intensive public awareness campaigns on the importance of maintaining drainage cleanliness and the enforcement of penalties for violators should be strengthened. The utilization of modern technology, such as sensors and drone-based monitoring systems, can also serve as a solution to enhance the effectiveness of drainage maintenance. With these measures, it is expected that the drainage system in Pekanbaru City can function more optimally and sustainably.

Significant temperature changes make the body unable to adjust properly, which eventually leads to disease, affects the immune system, and increases the risk of developing viruses and bacteria. Empowerment of family medicinal plants in the cultivation and utilization of TOGA can be a way to overcome these problems, especially in the city of Surabaya. The purpose of this community service is to increase public understanding of the efficacy of TOGA and to create facilities for nature conservation, especially the cultivation of TOGA greenery. The form of community service activities is providing education, giving and planting TOGA, and monitoring TOGA maintenance. The resulting output is increasing public understanding of the efficacy of TOGA and creating facilities for nature conservation, especially cultivating reforestation for special TOGA gardens (Kencur, turmeric, temulawak, and binahong) so that they can help realize preventive and promotional communities in overcoming disease problems that often arise during the transition season.