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Analytics

Gatot Setiawan; Imam Husni Al Amin

KOMPAK : Jurnal Ilmiah Komputerisasi Akuntansi 2020 Universitas Sains dan Teknologi Komputer

Wood is an important element determining the quality of a product on furniture. The lack of knowledge of the furniture industry in this industry causes problems to choose a decision in determining the wood material to produce quality and quality furniture products. Development of a decision support system using the Analytichal Hierarchy Process method uses wood quality feasibility parameters consisting of five criteria, namely Physical Physical Properties, Mechanical Mechanical Properties of Wood, Wood Grade, Wood Age and Wood Substance from several samples. The results of this study were to produce a decision from the data to determine a decision, a decision support system for the purchase of wood materials for a furniture industry company using the Analytichal Hierarchy Process method. After testing, it can be concluded that the decision obtained is appropriate for use by staff and superiors and is ready to be implemented. 

M. Harry Mulya Zein; Sisca Septiani

Journal of Administrative and Sosial Science (JASS) 2020 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

This study aims to examine the quality of public services in Pusakajaya District, Subang Regency, focusing on citizens' basic needs and civil rights. This study used qualitative and descriptive methods, with data collected through interviews and observations. Data analysis is done through data reduction, presentation, and conclusions. The results showed that the quality of service at the Pusakajaya sub-district office was not satisfactory, mainly due to limited physical infrastructure and service facilities, such as the absence of a comfortable waiting room, inadequate service room, and lack of air conditioning facilities. Despite these barriers, service processes generally conform to existing standards. Supporting factors for service quality are employee work motivation while inhibiting factors include employee shortages and inadequate infrastructure. This study suggests improvements in human resource management, acceleration of infrastructure development, and increased employee motivation as important steps to improve service quality. It is hoped that with this improvement, the quality of service in Pusakajaya District can meet the needs and expectations of the community more effectively.