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This study aims to qualitatively analyze the impact of order cancellations and customer ratings on the performance, performance, and income of online motorcycle taxi (Gojek) drivers in the Slawi region. The research method used a qualitative approach with data collection techniques through in-depth interviews, observation, and documentation of a number of active drivers. The results show that the high rate of order cancellations, both from customers and the system, negatively impacts driver income stability and reduces work time efficiency. Furthermore, customer ratings play a crucial role in determining driver access to orders, incentives, and account sustainability. Drivers with low ratings tend to experience decreased performance due to limited opportunities to receive orders. On the other hand, the pressure to maintain high ratings also affects drivers' psychological state and work strategies. This study concludes that order cancellations and customer ratings are crucial factors that are interrelated in influencing the work quality and welfare of online motorcycle taxi drivers. Therefore, fairer and more transparent platform policies are needed to maintain a balance between customer satisfaction and driver protection.

This study aims to analyze the effectiveness of Maxim online motorcycle taxi services for students of MAN 4 Pekanbaru City in meeting their daily mobility needs. The location of MAN 4 Pekanbaru City on Jalan Yos Sudarso, one of the routes with a fairly high intensity of large vehicle activity, demands the availability of transportation services that can provide certainty of time, comfort, and safety for students. In this context, the existence of online motorcycle taxis is a relevant transportation alternative in today's digital era. This study uses a descriptive qualitative approach with the aim of describing in depth the experiences, perceptions, and assessments of students' assessments of the quality of Maxim online motorcycle taxi services. Data collection techniques were carried out through interviews with several students of MAN 4 Pekanbaru City who actively use the service in their daily activities, especially for going to and from school. The results of the study indicate that Maxim online motorcycle taxi services are considered quite effective in supporting student mobility, especially in terms of ease of access, time efficiency, and relatively affordable costs compared to other modes of transportation. In addition, the use of digital-based applications provides ease in ordering and transparency of fares. However, the aspects of safety and comfort remain a primary concern for students. Therefore, it is recommended that students use official online motorcycle taxi (ojek) applications to minimize the risk of fraud and other undesirable incidents. Overall, the Maxim online motorcycle taxi service serves as a transportation solution that supports students' mobility needs in urban environments.

Religious Holiday Allowance is a mandatory worker's right that companies in Indonesia must fulfill as part of their legal responsibilities, which should also extend to online motorcycle taxi  drivers. The platform worker status of online motorcycles taxi, who are typically bound only by work agreements, raises questions regarding their entitlement to this Religious Holiday Allowance. This paper aims to highlight the Circular Letter from the Ministry of Manpower Number M/3/HK.04.00/III/2025, which regulates the provision of Religious Holiday Allowance for online motorcycles taxi in the form of a religious holiday bonus. Using a socio-legal research method, this writing emphasizes the correlation between prevailing laws and regulations concerning the Religious Holiday Allowance for online motorcycles taxi drivers. The research findings indicate that online motorcycle taxi drivers have not comprehensively received their Religious Holiday Allowance rights due to their legal status as partners not being formally recognized within prevailing labor regulations. Furthermore, Circular Letter Number M/3/HK.04.00/III/2025 is non-binding, making the implementation of religious holiday bonus provisions contingent upon the individual policies of each platform company.

This study aims to examine the influence of knowledge and awareness on safety riding behavior among online motorcycle taxi drivers. Considering the rapid growth of online transportation and the increasing risk of accidents, understanding the factors that affect driver behavior is crucial. This literature review analyzes 15 relevant studies. The researcher conducted a series of studies involving various sources such as books, Google Scholar, Mendeley, PubMed, ScienceDirect, focusing on open access and full paper articles in Indonesian or English. The analysis shows a significant relationship between drivers’ knowledge and awareness of safety riding practices and their compliance with safe driving behavior. Higher levels of knowledge and awareness correlate with increased adherence to traffic regulations, proper use of safety equipment, and better understanding of potential road hazards. These findings emphasize the importance of continuous safety training programs and policy interventions to improve the safety and welfare of online motorcycle drivers.    

Drivers who frequently experience fictitious orders face significant psychological impacts. Stress and frustration are common reactions when they have to face situations where they have used time and resources to respond to orders that are not taken or canceled without clear reasons. The research methodology used in this study is a qualitative approach with a case study method. The qualitative approach was chosen because it aims to understand in depth the legal impact of combining sales and purchase agreements and debts on fictitious online motorcycle taxi order transactions, especially from the perspective of online motorcycle taxi drivers. The case study method was chosen because it allows researchers to investigate in depth one particular case, namely online gofood drivers in Desa Tengah, Pancur Batu, who experienced financial losses due to fictitious orders. Based on the findings of this study, it can be concluded that fictitious orders in online motorcycle taxi services, as analyzed in the context of combining sales and purchase agreements and debts according to Islamic jurisprudence, have significant impacts both in terms of law and psychology. Legally, this practice violates the principle of a valid contract according to the fiqh of Al Masyqhul la Yusyghal, because it involves elements of fraud that are detrimental to drivers. Psychologically, drivers experience stress, frustration, and anxiety that have the potential to disrupt their overall well-being.

Traffic and road accidents are considered one of the leading causes of death among children and adolescents aged 5-29 years. This study aims to analyze the relationship between age, education level, driving experience, and knowledge with safety riding behavior among motorcycle taxi riders at the MAXIM Online Ojek Base on Jl. Untung Suropati, Samarinda City. The research method used in this study is a quantitative research approach. This type of research is observational-analytic with a cross-sectional design. The sampling technique used is purposive sampling, where samples are selected based on criteria predetermined by the researcher. The total sample consists of 37 individuals, determined using the total sampling technique. Data analysis was conducted using the Chi-Square test. The results show that there is a relationship between age and knowledge with respondents' safety riding behavior. However, there is no relationship between driving experience and education level with respondents' safety riding behavior. In conclusion, it is recommended that motorcycle taxi riders improve their knowledge of proper safety riding practices.

Penelitian ini mengkaji tentang faktor yang mempengaruhi tumbuhnya rasa solidaritas sosial pada komunitas pengemudi ojek online Marbun Delivery. Fokus utama dalam penelitian ini adalah bagaimana interaksi sosial mempengaruhi tumbuhnya rasa solidaritas sosial pengemudi ojek online Marbun Delivery dan apa bentuk solidaritas sosial yang dihasilkan oleh pengemudi ojek online Marbun Delivery. Penelitian ini menggunakan teori solidaritas sosial dari Emile Durkheim. Metode penelitian yang digunakan dalam penelitian ini adalah kualitatif dengan pendekatan deskriptif yang bertujuan untuk memahami dan mendeskripsikan fenomena yang dialami oleh subjek penelitian. Teknik pengumpulan data yang digunakan adalah metode observasi, wawancara tidak terstruktur, dan dokumentasi. Analisis data yang digunakan melalui tahap reduksi data, penyajian data dan penarikan kesimpulan. Hasil penelitian ini menunjukkan bahwa cara pengemudi ojek online Marbun Delivery membangun rasa solidaritas sosial adalah adanya ketergantungan antara pengemudi dengan pengemudi serta pelanggan dan dengan menjalankan pekerjaan yang sama. Sedangkan bentuk solidaritas sosial dari komunitas pengemudi ojek online Marbun Delivery terdiri dari kerjasama dan berbagi pelanggan.

The emergence of online transportation services has changed the way humans access areas of life, increasing accessibility significantly. The integration of digital technology has brought increased speed, efficiency and connectivity to services, especially through applications on smartphones. For example, online motorcycle taxi services in Indonesia have become an important source of income for many individuals. Many people rely on work as online motorcycle taxi drivers to meet their family's economic needs. This research aims to provide a comprehensive picture of the role of online motorcycle taxis as a source of income, taking into account the diversity of drivers from various backgrounds, including those with families, those without families, and female drivers. This research uses a qualitative approach, a method suitable for exploring the condition of natural objects. The results of this research are based on interviews with 8 sources from online motorcycle taxi drivers around UPN "Veteran" Jakarta, Pondok Labu Campus. Interviewees involved a variety of backgrounds, and the responses received varied, some were satisfied with their work, while others saw it as just a side job. Even though online motorcycle taxis offer accessibility and flexibility in working hours, research findings show that this profession has not become the main job for most drivers. Tight competition in the online motorcycle taxi industry is also a factor that contributes to the economic constraints felt by some drivers, especially those who have family responsibilities.

This study aims to determine the effect of work motivation, work discipline and reward on the performance of Grab online motorcycle taxi drivers in the city of Semarang. This study used quantitative research methods. The population used in the study was Grab online motorcycle taxi drivers in Semarang year 2022 and the sample used was 100 respondents. Data analysis in the study using SPSS for window software version 26. The results of this study show that there is a positive and significant influence between work motivation (X1) on the performance of grab online ojek drivers in Semarang (Y) partially with a calculated t value of 6,833 and a significance value of 0.000, work discipline (X2) has a positive and significant effect on the performance of grab online motorcycle taxi drivers in Semarang (Y) partially with a calculated t value of 2,918 significance value of 0.4 reward (X3) has a positive and significant effect on driver performance Grab online motorcycle taxi in Semarang city (Y) partially with a calculated t value of 10,655 and a significance value of 0.000. The results of the coefficient of determination (R2) test obtained a value from Ajusted R Square of 0.915 or 91.5% showed that the performance variables of Grab online motorcycle taxi drivers in Semarang were influenced by work motivation, work discipline and reward variables, while the remaining 0.085 or 8.5% were influenced by other variables that were not in this study.

The development of communication media has led to the presence of applications to order online motorcycle taxi transportation services. The application can be easily downloaded via PlayStore or similar applications. Therefore, the purpose of this discussion is to find out how business competition is between conventional ojek and online ojek business actors. In Indonesia there are several online motorcycle taxi service providers such as Grab, Gojek, and Maxim. The services provided are not only in the form of online motorcycle taxi services, but also in the form of food delivery services (grabfood), online shopping services (grabmart), package delivery (grabexpress) and other services. It is known that there are problems between online motorcycle taxis and conventional motorcycle taxis that have occurred, such as the beating by a conventional motorcycle taxi driver against a Gojek driver in Bojongsoang, Bandung. In this study, the authors used a qualitative type of research because it discussed business competition between business actors. Meanwhile, the nature of the research used is descriptive research. The research approach used by the author in this journal is included in the type of statutory approach and the Case Approach.

In Indonesia, online motorcycle taxis are the largest public transportation with a very large number of partners and fleets, covering all parts of Indonesia. As a profit-oriented mode of public transportation, paying attention to customer satisfaction is a necessity. One of the efforts that can be done is to provide quality services. In fact, this study aims to find out how online transportation users respond by looking at the service elements provided by service providers. Scientific studies are used as a logical way to prove reliable research results, and in this study using quantitative methods and statistical analysis of linear regression. The subjects of this study were users of the online ojek public transportation mode in the student MPLM UNJ 2022,Jakarta. The results of the study provide an overview, in general, respondents are satisfied with the presence of nline motorcycle taxis. This is very helpful and facilitates user activities. However, there are still things that need to be improved, such as comfort and safety standards. Statistically, service has a significant effect on online motorcycle taxi user satisfaction.

Crime is a social phenomenon that is the responsibility of the state and society because the more crimes that are committed, the greater the danger to the state and society. This study uses normative legal research methods which aim to analyze and evaluate court decisions related to law enforcement of perpetrators of fraudulent online motorcycle taxi ordering fraud. This method will involve literature study and document analysis, namely court decision number 1507/PID.SUS/2018/PN.MDN and decision number 143/PID.B/2018/PN.LMG which is related to the fraudulent case of fictitious online motorcycle taxi orders. The analysis was carried out using a statutory approach and legal theory related to criminal acts of fraud and related court decisions. The results of the analysis will be requested and presented in a narrative form that can provide a deeper understanding related to law enforcement against perpetrators of criminal acts of fraudulent online motorcycle taxi orders. Based on the author's analysis above of the two criminal court decisions in the field of Information and Electronic Transactions Law, it turns out that the authors found that it was very low and did not give a deterrent effect to perpetrators of the Electronic Information and Transactions Law and did not provide a sense of justice to victims. Keywords : Law enforcement, crime, fraud, fictitious order, online motorcycle taxi.

This study aims to determine what factors affect job satisfaction of online drivers in the city of Semarang. The population used in this study were all online drivers in the city of Semarang and the sample used was 352 employees with the Slovin formula, using probability sampling technique with random sampling method. Analysis of the data in this study using the SPSS 24 program. Hypothesis testing with multiple linear regression approach. The results of the analysis and discussion show that the variables have a partial effect, namely; Welfare level has a significant positive effect on Job Satisfaction, Resilience has a significant positive effect on Job Satisfaction, Job Flexibility has a significant positive effect on Job Satisfaction, Non-Physical Work Environment has a significant positive effect on Job Satisfaction Online Drivers in Semarang City.  

Loyalitas Pelanggan dipengaruhi oleh beberapa faktor di antaranya adalah Inovasi, Kepercayaan dan Kemudahan. Dari ketiganya, mempunyai peranan penting dalam meningkatkan Loyalitas Pelanggan. Tujuan dari penelitian ini adalah untuk mengetahui ada tidaknya pengaruh Inovasi, Kepercayaan dan Kemudahan terhadap Loyalitas Pelanggan dalam menggunakan jasa Gojek Online di kota Semarang. Dalam penelitian ini yang menjadi populasi penelitian adalah Loyalitas Pelanggan di kota Semarang dengan pengambilan sistem sampel dengan jumlah 100 responden (sampel). Variabel pada penelitian terdiri dari: Variabel bebas Inovasi (X1), Kepercayaan (X2), dan Kemudahan (X3) serta variabel terikat yaitu Loyalitas Pelanggan (Y). Model penelitiannya adalah analisi regresi linear berganda. Hasil analisis dengan alat bantu statistic program SPSS V.22 diperoleh persamaan regresi linear berganda adalah Y= 0,533+ 0,223 X1 + 0,460 X2 + 0,245 X3 + µ. Hasil persamaan linear berganda menunjukkan bahwa adanya pengaruh positif dan signifikan antara Inovasi terhadap Loyalitas Pelanggan (t hitung 2,580 > t table sebesar 1,98498), Kepercayaan terhadap Loyalitas Pelanggan ( t hitung 4,042 > t tabel 1,98498), Kemudahan terhadap Loyalitas Pelanggan (t hitung 2,597 > t table 1,98498), secara individual Inovasi, Kepercayaan dan Kemudahan berpengaruh terhadap Loyalitas Pelanggan. Pengaruh ketiga variabel penelitian sangat kuat dengan nilai koefisien (R Square) yang diperoleh sebesar 61,9% terhadap Loyalitas Pelanggan dan 37,1% dipengaruhi oleh variabel yang tidak terdeteksi pada penelitian ini.  

Pada Agustus 2022 inflasi sudah mencapai angka 4,69, dengan adanya kenaikan BBM dan diikuti dengan kenaikan tarif transportasi bisa mengerek inflasi jauh lebih tinggi lagi. Indef telah menghitung jika kenaikan tarif ojek online bisa memicu kenaikan inflasi hingga 2%, maka secara makro akan mengurangi PDB hingga Rp1,76 triliun dan menyebabkan gaji atau upah tenaga kerja nasional secara riil turun 0,0094%. Keputusan kenaikan tarif ojek online tertuang dalam Keputusan Menteri Perhubungan (KM) Nomor KP 564 Tahun 2022 Tentang Pedoman Perhitungan Biaya Jasa Penggunaan Sepeda Motor yang Digunakan untuk Kepentingan Masyarakat yang Dilakukan dengan Aplikasi. Penyesuaian biaya jasa penggunaan sepeda motor yang berlaku mulai 10 September 2022 akan mendorong inflasi, selain itu kenaikan tarif ojek online juga akan mendorong masyarakat pengguna ojek online pindah ke moda transportasi lain atau bahkan kendaraan pribadi. Jika banyak masyarakat yang beralih menggunakan kendaraan pribadi akan menambah kemacetan dan kerugian ekonomi,