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Over time, the Riau Kepualaun Provincial Tax Management Office which lives in Batam City underwent a name change to become a Regional Tax and Retribution Management Agency for the Riau Islands Province (BP2RD). This study aims to design a dashboard that can assist Eschelon officials in monitoring the performance of the State Civil Apparatus (ASN) at the Regional Tax and Retribution Management Agency of the Riau Islands Province. Because there is no system that displays information related to the work done and completed by an ASN, a dashboard design is needed. Data on the dashboard system is obtained from ASN performance data consisting of activity grouping data, activity weights, monthly targets in one year, and distribution of incentives and employee income benefits based on the achievement of target weights. The modeling system used is the Unified Modeling Language (UML), with the use case, activity, sequence and class diagram stages. While the development of this research system uses the Macro Process method in Object Oriented Analysis Design (OOAD) with the stages of Requirements, Analysis and Design, Implementation and Testing. The dashboard is designed based on a website, using the PHP programming language and using MySQL as the database. Qualitative research techniques, by collecting data and information descriptively. The results of this study display a dashboard in the form of text consisting of the number of employees, targets, target achievement, target percentage, target employee income allowances, and employee income allowances obtained, as well as a dashboard in the form of a pie chart and bar chart for target and achievement percentages respectively. target, it is hoped that this dashboard can assist Eschelon Officials in assessing and monitoring the performance of the State civil apparatus.

The recruitment of new mechanics at Mataram Sakti is no longer through the training process at the head office, but new mechanics are placed at the dealership accompanied by the chief mechanic as a supervisor, with the aim of providing training to new mechanics in order to be able to service or periodically repair Yamaha products especially the latest motorbikes namely Yamaha NMAX, because of the flurry sometimes the mechanical head is not in place so that when the mechanic is experiencing problems it cannot directly ask the mechanical head causing the handling of repairs to be less effective and efficient. One way to overcome this is to create a web-based expert system application with a forward chaining method so that the chief mechanic can transfer the knowledge he has into the computer. Forward chaining method is a search technique that starts with known facts and then matches these facts with the IF part of the IF-Then rules, so that conclusions can be drawn. This expert system was built using supporting software including, Macromedia Dreamweaver MX, PHP script language, MySQL database and WAMP server. The expert system for diagnosing damage to Yamaha NMAX motorcycles using the forward chaining method can be used as a new mechanical learning media in diagnosing damage to NMAX motorcycles and as a means of chief mechanics transferring their knowledge.