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Hospitals as providers of health services for the wider community are required to provide health services with good quality health services. The quality of hospital services can be achieved one of them with SBAR communication, so that the information conveyed can be informative and well received which will improve the handover process so that patient safety can be realized. The purpose of this study was to determine the relationship between effective SBAR communication and the quality of handover implementation in the Inpatient Room of JIH Solo Hospital. The sampling technique used is total sampling. The number of respondents was 90 respondents divided into 72 nurses and 18 midwives who were given observation sheets using the SBAR communication method and observation sheets for the quality of handover implementation. Variable correlation assessment using the chi-square test. The results of the analysis of the relationship between variables are significant with a sig value of 0.000 (p=0.05). Then, the value of the correlation coefficient between variables is very strong, namely 0.979. The use of effective SBAR communication resulted in the majority of respondents namely 79 people or 85.7% being categorized as qualified. In its implementation, the majority of respondents with a total of 87 people (196.7%) were categorized as qualified.

Patient safety is a basic thing in the quality of health and nursing services. During the handover process, a nurse must be as effective as possible, as clearly as possible, as short as possible and as comprehensively as possible regarding nurses' independent and collaborative actions. The purpose of this study was to determine the relationship between the role and function of the head of the room with the quality of handovers at Tk.II Robert Wolter Mongisidi Hospital Manado. This research method uses descriptive analytic with a cross sectional approach where the independent and dependent variables are studied simultaneously. The sample of respondents as many as 32 people using random sampling. Data collection using a questionnaire sheet. Analyzed with Chi Square ? 0.05 statistical test. The results of the study obtained p value = 0.036, where p value = 0.000, which is smaller than = 0.05, meaning that the alternative hypothesis (Ha) is accepted or there is a relationship between the role and the quality of handovers at Tk.II Robert Wolter Mongisidi Hospital Manado. p value = 0.000 where p value = 0.000 which is smaller than = 0.05 meaning that the alternative hypothesis (Ha) is accepted or there is a relationship between function and handover quality at Tk.II Robert Wolter Mongisidi Hospital Manado The conclusion of this study is that there is a relationship between the role and function of the head of the room with the quality of handover at the Tk.II Robert Wolter Mongisidi Hospital, Manado. Suggestions from the results of this study can be used as input for hospital considerations that are used to improve health services and design nursing service policies in terms of patient handover by conducting ongoing education or training so that the level of knowledge and nursing actions becomes better.