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Mayfani, Silviedriya; Budiman, Nandang; Nadia Aulia Nadhirah

Student Scientific Creativity Journal 2023 Pusat Riset dan Inovasi Nasional

This study aims to analyze the in-depth relationship with cyber counseling services using the Riliv platform and explain the code of ethics for online counseling. This research uses the method of literature review or literature study in the form of journal articles. The results of the study are known to make cyber counseling services considered effective because they can make it easier for counselors and students to conduct counseling that is not limited by distance and time. Cyber counseling services occur when counselors and counselors communicate remotely through devices connected to the internet network. This service has produced significant results in the effectiveness of mentoring and counseling during the COVID-19 pandemic. Until now, in the post-COVID-19 pandemic, cyber counseling services continue to be a choice for cyber counseling services. Riliv is an online counseling platform that connects people with personal problems with psychologists through text counseling, voice calls, and video calls seeking counseling. With the significant increase in the implementation of online counseling, several issues have arisen, especially regarding the application of the Code of Ethics in the implementation of online counseling. It can be concluded that counselors with cyber counseling can provide optimal services. Through technology intermediaries, counseling no longer needs to be done face-to-face, but can be done online.      

Dinda Hidjayanti; Ivo Liza Miranda; Nur Azizah; Nursholihat Ujung; Rizka Aulia Yanda +1 more

Student Scientific Creativity Journal 2023 Pusat Riset dan Inovasi Nasional

Self-disclosure through cyber counseling or online counseling has become increasingly popular in recent years. This is because more and more people feel comfortable seeking counseling or psychotherapy help online rather than in person. Advances in communication technology and the internet have made online counseling more accessible and acceptable to many people. Online counseling also provides clients with greater anonymity and privacy, allowing them to be more open about the problems they face. In addition, online counseling also provides convenience in terms of time and place. Clients do not need to come to the counseling place in person, so they can save time and transportation costs. Online counseling also allows clients to conduct counseling sessions from a comfortable and safe place for them. However, keep in mind that online counseling also has some drawbacks. One of them is the lack of social interaction which can affect the counselor's ability to observe the client's body language and facial expressions. In addition, online counseling also requires higher technology and data security skills to maintain client privacy and confidentiality.