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Analytics

Dendy Kurniawan; Nikhlis, Neilin

Jurnal Elektronika dan Komputer 2020 STEKOM PRESS

E-commerce competition in Indonesia makes e-commerce companies compete to develop strategies to win the competition. Customer loyalty is an important factor to lead in the competition. This research focuses on how much influence website service quality has on customer loyalty. This research is also to find out which website quality factors have the most influence on customer loyalty with customer satisfaction as a mediating factor. The factors that influence e-commerce customer loyalty are analyzed using concepts including the dimensions of service quality consisting of (physical evidence, reliability, responsiveness, assurance, empathy) and Corporate Image as the variable that influences and Customer Satisfaction as the variable that is affected. The sample in this study were 96 respondents. With the sampling method using the purposive sampling method. The results obtained that there is a positive and significant influence between the dimensions of service quality and company image on customer satisfaction.  Keywords: E-commerce website, Service Interaction Quality, Customer Satisfaction

Susdarwono, Endro Tri; Setiawan, Ananda

Jurnal Ilmu Manajemen dan Akuntansi Terapan 2020 Sekolah Tinggi Ilmu Ekonomi Totalwin

The shift in global paradigm and threat perspective has led to a wide variety of possible risks and uncertainties. This situation also occurs in the defense economy, so understanding the basic principles of risk and uncertainty is important, especially in a decision-making process. There are several elements and concepts that are usually used in all decision models. Almost all models, whether complex or simple, can be formulated using a standard structure and solved by using general evaluation procedures. For decisions involving a series of decisions and relating to various basic sequential conditions, the decision tree is an appropriate conceptual and schematic modeling tool. A decision tree is a schematic representation of a decision problem. A decision tree is a diagram made like a tree with branches and branches in a chronological order of events, with each having a choice and possibility of occurrence, as well as the results of each choice. The term decision tree is taken from the form of diagrams that have branches and twigs, just like a tree.

Fatmawati Fatmawati

Tabsyir: Jurnal Dakwah dan Sosial Humaniora 2020 STAI YPIQ BAUBAU, SULAWESI TENGGARA

The development of modern times can affect several factors including health. Even in choosing a partner, you must really know the condition of your partner. The practice that is developing in the District of Jambesari Darus Sholah is injecting TT (Tetanus Toxoid). However, in reality, not all prospective brides carry out TT injections. Therefore, how is the practice of implementing TT injections for prospective brides in the District of Jambesari darus Sholah Bondowoso and to what extent is it important or urgent that TT injections (Tetanus Toxoid) are carried out.This research method uses a type of field research (Field Research). Collecting data using observation techniques, interviews and documentation. By utilizing midwives/nurses, KUA and prospective/bride brides as subjects to provide information related to TT injections in Jambesari Darus Sholah District.Based on the results of the study, it can be concluded that the practice of implementing TT injections is not done by all prospective brides due to several factors: not knowing the importance of TT injections, no advice from KUA and any party, and fear of injections. The urgency of injecting TT from the perspective of Maqashid Syariah can be seen from the concepts of  لَاضَرَرَوَلَاضِرَارَand saad ad-dzari'ah with these two concepts supporting kulliyatul khamsa which in this case emphasizes more on hifdz nafs and hifdz nasl. In this case, it can minimize death in mother and child.