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Turnover intention is a critical issue that companies must address, particularly in service sectors such as cleaning services, which often experience high employee turnover rates. This study is motivated by the observation that low wages and high workloads are the main factors contributing to turnover intention among workers. The primary objective of this research is to analyze the effect of wages and workload on the turnover intention of daily workers at PT Serasi Manunggal Sejahtera ICE BSD. The study employed a quantitative approach using survey methods for data collection, which included observation, questionnaires, and documentation. The population of this study consisted of 105 workers, from which a sample of 84 respondents was selected using the Yamane formula. The sampling technique applied was Simple Random Sampling to ensure unbiased representation. Data analysis was carried out using SPSS version 30, which involved data quality tests, classical assumption tests, hypothesis testing, and the determination coefficient test. The findings of this research indicate that wages have a negative and significant effect on turnover intention, implying that higher wages tend to reduce employees’ desire to leave their jobs. Conversely, workload has a positive and significant effect on turnover intention, indicating that greater workload increases employees’ likelihood of resigning. These results highlight the importance for company management to review wage policies and manage workloads effectively. By addressing these factors, companies can reduce turnover intention, maintain employee stability, and improve organizational performance.

This increase is very important for a country, especially for a developing country like Indonesia. Along with continuous improvement, progress is characterized as a conscious effort by the state. One of the things that is very important in the progress of a nation is its workers, that in the rapid progress of a country, it is the workers who start. That departing from this, the government is an important part in winning progress in the business sector as well as for the national development program which must be endeavored to open up as many jobs as possible from various layers of trade that are able to balance the increase in quality and increase in security for the workforce which can become a must. Whereas Article 27 Paragraph (2) of the 1945 Constitution of the Republic of Indonesia states that "Every citizen has the right to work and a life worthy of humanity". This research is descriptive in nature which aims to collect data as thoroughly as possible that can accurately describe the legal protection of casual daily workers. The type of research used by the authors uses the type of empirical normative legal research. With library and field research data collection techniques. Problems that arise in the use of legal guarantees for precarious workers/laborers are the factors contained in the components of labor instructions, the labor economy as a result of not partnering with trade unions, and based on variables from employers/companies that have not been maximized in implementing legal security in understanding of the labor inspection in force in Indonesia and elements from the government's point of view that are lacking in providing outreach, supervision and firm action against companies that are naughty in running their business which can harm casual daily workers.