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This study aims to determine the ritual process and the meaning and values ​​contained in the traditional mappadendang party. In this study using descriptive qualitative research methods, namely research that describes situations directly in the research place. Meanwhile, the data collection techniques used were observation, interviews, and documentation. The results of the study indicate that the process of the traditional mappadendang party ritual in Soppeng Regency is very structured and neatly arranged. Starting from determining the day of implementation and the duration or length of time for implementation. After the process of determining the time is complete, the family who will carry out the traditional party begins to arrange the arrangement of the mappadendang traditional party. For example, entertainment events and players who will pound the pestle on the mortar and the attributes used by players at the traditional party. The traditional party ended with a marked meal together by all the people who attended the traditional party. In the traditional mappadendang party there are meanings and values ​​contained in it, these meanings are applied in the form of actions such as gratitude to God and respecting and preserving the heritage of ancestors or ancestors. Likewise with the values ​​contained in the traditional mappadendang party, the values ​​of togetherness, kinship, entertainment, and religion are merged into one in a traditional party that continues to be preserved and becomes a way of life for the community.

Measurement of customer satisfaction is something that should be done by a public service organization periodically, improving performance on the right attributes will have a positive impact, namely increasing satisfaction of public service users. This study aims to measure customer satisfaction of public service users by integrating the servqual model and the cartesian diagram model. The analysis tool uses SPSS, with a sample of 121 respondents. The results showed that the quality of public services at the Shipping Polytechnic of North Sulawesi was good, at an average performance score of 8.79 from the rating scale range, and was able to satisfy the expectations of service users. The main dimensions that must be improved immediately are reliability, assurance and tangible. At the attribute of service requirements information, service completion time period information and service supporting infrastructure facilities. With the findings of this study, it is hoped that public services can be improved and the attributes of services that are already good can be maintained.

Most people who want to find a used motorcycle will first seek information about the price of a used motorcycle through the internet or newspapers. This is less effective because it will waste a lot of time and money, especially if you have to look for information on used motorcycles one by one but the results are not in accordance with your wishes and needs. To facilitate the search for used motorcycles, the WASPAS method is used. Attributes of used motorcycles include: brand, transmission, model, type, price, cc, year of manufacture. Used motorcycles are recommended only for three well-known brands, namely Yamaha, Honda and Suzuki with the WASPAS method. This study aims to build a decision support system that can be used to provide recommendations for the selection of used motorcycles according to the wishes and needs of consumers using the WASPAS method. The used motorcycle selection system using the WASPAS method with the selection of criteria for used motorcycles by choosing the Honda brand and automatic transmission, the results obtained are Honda Scoopy recommendations with a value of 1.00.

Study table is one of the supporting learning activities but the current study table design is not in accordance with consumer needs, especially for children. The development of this study table product is expected to answer the needs of custumers or consumers and produce an ergonomic study table. This multifunctional learning folding table product uses the parameter measurement of the Quality Function Deployment (QFD). The result obtained based on the customer show that there are 7 attributes (customer requitment) and 4 technical parameters ( technical response). In this regard, the product development of a multifuntional folding study table uses the Quality Function Deployment (QFD) method using teak wood. This table also has several features, namely a reading light feature, a glass holder, a storange feature, equipped with a simple design, attaractive practical colors and ideal dimensions so as to increase comfort inusing the folding study table product.