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This study aims to analyse the role of the East Java Provincial Transportation Agency in improving the quality of inter-city bus transportation services within the province (AKDP) based on Soekanto's role theory (in Solahudin et al, 2022), which is reviewed using three indicators: regulatory role, service role, and supervisory role. The research employed a qualitative research method with techniques of interviews, observation, and documentation of the Transportation Agency, Organda, PO owners, drivers and conductors, as well as passengers at Bungurasih Terminal. The results of the study show that in terms of regulation, the Transportation Agency has established tariff policies and Minimum Service Standards (SPM), but these have not functioned optimally as operational guidelines, as reflected in the low transparency of tariff information and the varying quality of the fleet. In terms of service, although safety inspection procedures and service facilities are available, the quality of safety, comfort, terminal facilities, as well as access to information and complaint mechanisms have not been consistently felt by users. In terms of supervision, tariff compliance control and SPM implementation remain weak and tend to be tolerant of irregularities. The main findings indicate a serious gap between normative standards and field practices, resulting in standards losing their coercive power as quality guarantors. Therefore, this study recommends strengthening the enforcement of standards in a firm and consistent manner, increasing the transparency of service and tariff information, and conducting supervision that is oriented towards tangible results for the community.

Public service in the transportation sector plays a strategic role in ensuring public safety and comfort, particularly through roadworthiness testing (Kir) for public transportation. This study aims to analyze the implementation of public services in roadworthiness testing at the Bandar Lampung City Transportation Agency and to identify the factors influencing its service quality. The research employs a qualitative approach, with data collected through interviews, observations, and documentation. The results indicate that the roadworthiness testing has been implemented systematically in accordance with statutory regulations, covering the stages of registration, technical inspection, result determination, and administrative completion. The application of technical inspections and on-field safety inspections (ramp checks) demonstrates the local government's commitment to improving public service quality and transportation safety. However, the implementation still faces several obstacles, including technological system disruptions, long waiting times, limited testing facilities and infrastructure, and a lack of understanding among some service users regarding the importance of roadworthiness. This study concludes that enhancing public services in roadworthiness testing requires strengthening the service systems, increasing human resource capacity, and raising public awareness to ensure services operate more effectively and remain oriented toward the public interest

Kebutuhan akan angkutan umum berbasis rel berdampak luas terhadap pertumbuhan penduduk dan aktivitas ekonomi Jakarta. Penelitian ini bertujuan untuk membandingkan KRL Commuter Line dan MRT Jakarta dari dua aspek Kemampuan Membayar dan Kesediaan Membayar. Analisis ini dilakukan dengan pendekatan studi literatur deskriptif-komparatif. Jurnal, prosiding, tesis, dan dokumen kebijakan yang digunakan sebagai sumber sekunder melalui analisis konten. KRL dengan tarif dasar sebesar Rp. 3.000,- mendapatkan ATP Rp. 3.770,- – Rp. 4.825,- dan WTP Rp. 3.974,- – Rp. 5.057,-, yang berarti KRL berpotensi untuk perubahan tarif sebesar Rp. 770,-. MRT Jakarta untuk tarif sebesar Rp. 14.000,- untuk fase 2A, ATP menunjukkan daya beli Rp. 17.044,- dan WTP Rp. 19.000,-. Pola penumpang terikat muncul dan sangat bergantung, di sisi ujung, dengan WTP yang tinggi dan ATP yang rendah, untuk kedua moda, menandakan MRT dan KRL sangat efisien dan nyaman. Penelitian ini berpendapat agar penyesuaian tarif dilakukan dan untuk jangka panjang, tarif perlu diikuti dengan peningkatan mutu pelayanan dengan penyesuaian yang progresif dan sesuai dengan penghasilan bagi masyarakat berpendapatan menengah ke bawah, agar mutu pelayanan tidak berkualitas rendah.

Kota Padang merupakan salah satu kota yang ada di Provinsi Sumatera Barat dan juga merupakan ibu kota dari Provinsi Sumatera Barat yang saat ini memiliki perkembangan di berbagai bidang seperti bidang ekonomi, transportasi dan perkembangan infrastruktur kota itu sendiri. Akibat perkembangan penduduk dan transportasi maka akan membutuhkan angkutan umum sebagai penunjang perkembangan tersebut. Tujuan dari pelaksanaan penelitian ini adalah untuk mendapatkan data kinerja pelayanan angkutan sebagai bahan evaluasi dalam penataan angkutan umum di Kota Padang. Hasil dari penelitian ini yaitu Frekuensi tertinggi terdapat pada trayek 419 yaitu 39 Kend/jam sedangkan frekuensi terendah adalah sebesar 1 kend/jam yaitu pada trayek 404, 411, 412, 423, 444,445, 410A, dan 444B. Headway tertinggi yaitu pada trayek 404 dengan headway 596 menit, sedangkan headway terendah terdapat pada trayek 419 dengan headway 2 menit.Load factor tertinggi terdapat pada trayek 434 yaitu sebesar 56,17%  sedangkan load factor terendah terdapat pada trayek 423 yaitu sebesar 9,09%. Tingkat operasi tertinggi terdapat pada trayek 54, dengan nilai tingkat operasi sebesar 100%, kemudian tingkat operasi terendah terdapat pada trayek 423 dengan nilai tingkat operasi sebesar 2,44%

The Jayapura City Transportation Agency faces significant challenges in managing traffic violation data due to rapid population and economic growth. The use of Excel-based systems has proven inadequate, so a more integrated and efficient information system update is needed. Thus, the research and development method to design a web-based data archiving information system application with a waterfall methodology approach. It is hoped that this application can improve the efficiency of filing and searching for violation data, as well as support better traffic control in Jayapura City.

Tujuan penelitian adalah Untuk mengetahui berapa besar Biaya Operasional dan Kendararaan (BOK) Studi Kasus Angkudes Trayek Pasar Ungaran- Kalongan. Objek dari penelitian ini adalah Penentuan besaran tarif angkutan membutuhkan penanganan dan kebijakan. Karena harus dapat menjembatani kepentingan penumpang selaku konsumen dan pengelola angkutan umum. Trayek Pasar Ungaran, sepanjang 7,4 km, dengan data didapat dengan cara penyebaran kuesioner kepada pengguna angkutan, Untuk menganalisa berapa besar Biaya Operasional Kendaraan dan untuk dan mengetahui daya beli penumpang dari kempuan (Ability) dan kemauan (Willingness) untuk membayar tarif bus tersebut. Penelitian ini dilakukan selama 1 minggu pada hari kerja dan hari libur, yaitu pada tanggal 8 hingga 13 Januari 2024. Hasil analisis data menunjukan tarif berdasarkan BOK Rp. 9.222,96,-berdasarkan Ability To Pay (ATP) pada hari kerja (weekday) sebesar Rp. 6.666,67,- dan hari libur (wekkend) Rp. Rp. 10.000,00,- dan berdasarkan Willingness To Pay (WTP) pada hari kerja (weekday) sebesar  Rp. 7.000,00,- dan (wekkend) sebesar Rp. 2.333,33,-. Pemerintah perlu mengeluarkan kebijakan agar load factor angkutan umum meningkat sehingga operator angkutan dapat meningkatkan kenyamanan angkutannya yang dapat  mempengaruhi kemauan mambayar penumpang.

Vehicle Operating Costs (VOC) refer to the expenses incurred by entrepreneurs/ operators in manage public transportation in a year. The ‘Recealed Pteference’ method is used to determine VOC by conducting a survey based on field conditins. This research aims to determinethe VOC on rural public transport on the Letta-Bungi route and compare the applicable transport rates with the VOC analysis results. It also aims to find out how much income is generated by rural public transportation busineses operating on the Letta-Bungi route. The research employs a quantitative survey method and analysis data using formulas, literature, journals and previous research. The analysis of Vehicle Operational Costs (VOC) for rural public transport on Letta-Bungi route in Pinrag Regency was conducted. For an annual mileage of 11,160 km/year and an average speed of 30 km/hour. According to the analiysis, the yearly operating cost of the vehilcs is IDR 232.956.075,- and the Operating Cost per km is IDR 20.874.20,-. The current tariff of IDR 50.000,-/pnp is higher than the calculated tariff of IDR 42.443,-/pnp. The  study analysis also shows that the profits obtained by business operators amount to IDR 55.043,925,-/year and IDR 4.932,25,-/km.