Publication Search

Conflict management studies are needed because it is still difficult to find previous studies that address this topic in depth and considering that some companies have not optimally implemented conflict management programs both inside and outside the company. The purpose of this literature review is to find and examine various definitions of conflict management based on the broad context of previous research. The type of data used in this literature review is a type of secondary data in the form of articles and research journals totaling 29 articles and research journals both nationally and internationally with the journal publication year 2011-2022. The data collection method used in this literature review was a literature review with the help of the Google Scholar and Mendeley databases. The data analysis technique used in this literature review is a bibliometric-based data analysis technique with the help of VosViewer 1.6.19 software to obtain a more comprehensive visualization of conflict management. The results of this literature review are based on the results of bibliometric data analysis through the context of previous research which shows that each study places a different focus or concentration on conflict management. Teams and organizations have 29 outcomes from conflict management in the form of leadership style, job satisfaction, innovation and productivity are the four antecedents of conflict management. Conflict Management Style, Job Satisfaction, Organizational Performance, Innovation, Leadership Style, Emotional Intelligence are the six consequences.    

The evaluation of trainer performance plays a critical role in maintaining the quality and reputation of LKP Bina Karya Mandiri as a non-formal training institution. This study aims to assess trainer performance objectively using the Simple Additive Weighting (SAW) method as part of a Decision Support Sistem (DSS). A descriptive-quantitative approach was employed through a case study involving five trainers: Wasito, Diah Rita Sari, Ahmad Jayadi, Bayu Adi Guna, and Komarudin. Data were collected through observation and surveys based on four primary criteria: Material Mastery, Teaching Methods, Participant Satisfaction, and Discipline, each assigned a predetermined weight. The findings indicate that the SAW method effectively transforms performance data into a structured and interpretable ranking. Based on preference value calculations, Bayu Adi Guna achieved the highest score of 0.935, followed by Wasito, Komarudin, Ahmad Jayadi, and Diah Rita Sari. These results demonstrate that SAW is a reliable tool for supporting decision-making in trainer performance evaluation. The implications of this study suggest that training institutions can adopt SAW to enhance objectivity, transparency, and efficiency in performance assessments, thereby strengthening human resource management practices.

This article aims to review and attempt to confirm the concept of development of resource management and performance management in improving the quality function of human resources. The research method used is qualitative and literature studies or library research. Based on the results and discussion, it can be concluded that for the development of human resources and performance management in improving the quality function of human resources based on the concept, it can be done through: (a) Management training and development, (b) Identification of training and development needs, (c) Benefits, Training and development objectives, (d) Training Methods, (e) Benefits of performance management and (f) Performance measurement,(g) Performance management objectives. 

Hospital service quality can be seen from the professional appearance of hospital personnel, efficiency and effectiveness of services and patient satisfaction. Communication was very important for nurses in interacting with clines. Clines satisfaction is a level of patient feeling that arises as a result of health services performance obtained after patient compares it with expectation. clines satisfaction was determined by the overall service provided in patient or family complaints. The study was to determine the relationship between nurse communication and postoperative clines satisfaction at Medan Hospital.The research design used analytical survey method with a Cross-Sectional approach. The population in this study were postoperative patients totaling 477 respondents. The sampling used is purposive sampling, namely taking for a purpose by determining certain characteristics that are considered representative of the population, sampling is the slovin technique, totaling 83 respondents.The results of the analysis using the Chi-Square test showed that the significant probability value (Asymp.Sign) of nurse communication was 0.002 < sig value .05, this proves that there was a relationship between nurse communication and clines satisfaction at Medan Hospital.The conclusion was that statistically a relationship between nurse communication with postoperative clines at Medan Hospital. It is recommended for nurses to maintain communication therapeutic nurse to obtain quality health services for postoperative patients.                                                 

Research on the influence of business and entrepreneurial characteristics on the general performance of the fisheries processing industry is more specifically reviewed and also researched from an area in Sulawesi, more precisely South Sulawesi Indonesia's large capture fisheries potential can be used as an opportunity to build a fish processing industry, especially in South Sulawesi Province which has a spatial structure policy that supports the fisheries subsector as a superior subsector. Based on the SWOT analysis, strategies that can be applied to encourage the development of the fish processing industry in South Sulawesi Province include strengthening integrated fish processing groups, utilizing and maintaining available catch handling facilities, developing market reach, facilitating administrative access to the establishment of fish processing industries, and increasing the competitiveness of production volumes of fishermen's catches in South Sulawesi Province.South Sulawesi has a specificity in superior products and the quality of human resources, so the policies implemented in the national are not necessarily suitable for South Sulawesi. An appropriate and comprehensive strategy for the development of MSME iin the fisheries processing industry in order to improve their performance in South Sulawesi Province needs to be determined using a way that is in accordance with realistic circumstances and can be applied in reality.

Employee performance is the result of work in quality and quantity achieved by an employee in carrying out their duties in accordance with the responsibilities they provide (Mangkunegara, 2009:9). The demand for high employee performance has indeed become a part of all companies. However, the current facts show that not all employees have high performance according to company expectations. There are still many employees who have low performance, as happened to Bank Jatim Surabaya employees in the initial findings in the field which showed that some employees of Bank Jatim Surabaya experienced problems related to performance as seen from not achieving targets on marketing employees.

Superior companies need good management, including supply chain management which must also run well to prevent things that have a negative impact on the company. Good supply chain management provides advantages for companies, one of which is for AirAsia so that valuable resources are needed. This research discusses what the ERP system looks like at AirAsia and how this ERP system can maximize supply chain performance that is currently running. This research uses a type of qualitative research and data analysis was carried out using a qualitative descriptive technique. The conclusion drawn from the results of this research analysis is that the ERP system has succeeded in improving the performance of supply chain management at AirAsia so that it is effective in increasing efficiency in AirAsia's own operations as a low-cost airline with the best quality in the world.

Education and training have a strategic role in improving the quality of human resources, namely civil servants who are professional both in terms of competence, attitude and expected behavior in accordance with their respective duties and roles. The objectives of education and training have an influence on employee performance, this can be seen from the objectives of the training which are in line with performance measurement indicators. The purpose of this theoretical review is to find out how the functions and roles of education and training affect the improvement of employee performance skills in companies. The method used is a theoretical review by analyzing and comparing existing theories. The results of this theoretical review are in carrying out the roles and functions of education and training to improve employee performance skills by increasing human resources, advancing science and technology, and increasing the quality development of company quality. It can be concluded that the role and function of education and training is an activity of a company that intends to be able to improve and develop attitudes, behavior, skills and knowledge of employees in accordance with the wishes of the company in improving employee performance. For agencies or companies, it is also necessary to encourage the development of the basic capabilities of existing employees. The education and training carried out by the company is beneficial for the company, employees, and improves performance and performance in good quality.

The high cost of education in Indonesia makes it difficult for people from the middle to lower economic classes to continue their education to a higher level. Due to budget constraints, many students decide not to continue their education to a higher level. The Indonesian government seeks a solution to deal with this problem by providing a financial assistance program in the form of KIP-K scholarships to outstanding students from the middle to lower economic classes. The KIP-K scholarship program also seeks to develop quality human resources. One of them is registered in the Education Management study program at Surabaya State University. The purpose of this study was to determine whether the provision of KIP-K scholarships has an impact on the academic performance of Surabaya State University students class of 2021 enrolled in the Education Management study program. This study uses quantitative research methods with data collection techniques in the form of questionnaires. Data analysis techniques use normality test calculations, T tests and simple regression analysis. The results of the study state that there is an influence between the provision of KIP-K scholarships on the learning achievement of Surabaya State University Education Management students class of 2021, with a coefficient value of 54.1%.

An education system without functioning education management or management is unlikely to be able to foster school growth. Management procedures must be implemented systematically and dynamically in the National Education System. The principal as a manager with executive and leadership functions needs to align his internal capabilities in responding to the pressing needs of his environment. Managerial is a process or framework that involves guiding or directing a group of people towards organizational goals or real purposes. For the sake of achieving a successful institution in the realm of education, of course, it is very much determined by the quality of the teacher's performance guided by the Principal. Specifically, this research is intended to explore, analyze and obtain data on planning, organizing, implementing and evaluating the managerial implementation of school principals in improving the quality of teacher performance at Masagi Islamic Middle School, Sukabumi Regency. This study uses a descriptive method with a qualitative approach. Data collection techniques are carried out through observation, interviews and documentation. The research subject is the principal of the school. The results of the research, namely: (1) Planning has been carried out in accordance with applicable guidelines, (2) Organizing is carried out in a balanced manner by prioritizing performance, competence and rank order, (3) Implementation of managerial competencies by seeking effective learning, (4) Evaluation school principals in improving teacher performance by carrying out monitoring and evaluation of each activity that has been carried out, making reports on program implementation and following up on evaluation results. The obstacles faced in efforts to improve teacher performance professionally include the problem of limited human resources in implementing teacher professional capacity building.

SOPs can be defined as documents that describe operational activities carried out daily, with the aim that the work is carried out correctly, precisely, and consistently, to produce products according to predetermined standards” (Tathagati, 2014). The existence of SOP will help the company to achieve company goals. To achieve company goals, the company provides a design in the form of an SOP that will guide employees in carrying out their duties and minimize errors in carrying out the responsibilities of each employee. This study aims to determine the application of standard operating procedures (SOP) in the Inventory Department at PT RIMEX International Indonesia Balikpapan. This type of research is qualitative concerning the 7 main points in the SOP which include efficiency, consistency, minimizing errors, problem-solving, and defense boundaries. There are 3 research informants: One supervisor, one Quality Control, and 1 Warehouseman. Data collection techniques through interviews. The results of the analysis show that Inventory Department employees have implemented the SOP made by the company. The problem found is that there are differences in goods between the recording of goods in the company's recording system and the physical goods between the recording of goods in the company's recording system and the physical goods in the warehouse, such as how many items are left, abandoned and how many items are left in the warehouse.

This study aims to find out and Identify the extent of the influence of educational supervision on teacher performance at PAB 1 Medan Estate Private Junior High School. Efforts to improve quality Education needs to be done gradually with reference to the strategic plan. Involvement of all components of education (teachers, principals, communities, committees schools, boards of education, and institutions) through good planning and realize the launched educational program. The supervision of education carried out by the Principal has a positive effect and significant to changes in teacher performance. Teacher performance will be improved if Supervision of the principal's education in the form of leadership and supervision Improved.

One of the supporters of the Ministry of Tourism and Creative Economy in improving the economy, especially in the field of tourism destinations, namely the Hospitality Industry. The main objective of the hospitality industry is as a means of accommodation for temporary accommodation for guests who come from various places. In competing in the hotel industry, a strong management structure is needed, especially in the human resources (HR) department. The implementation method is carried out through the dedication and assistance method in the Human Resource Development (HRD) and Engineering Administration departments. The results obtained show that the role of the Department of Human Resource Development (HRD) and the Department of Engineering in the hotel industry is an effort to improve the performance and quality of the performance of its employees because they play an important role in the hospitality industry, which aims to increase the productivity of the company's work, because a company can to develop and progress, of course, not only due to capital factors and a strong business strategy, but also great human resources (HR) and also fixing facilities if something is damaged or has an error.

The hospital also has the main task of providing complete individual health services with efforts to heal, recover, improve, prevent, referral services, research and development and community service. The purpose of writing this scientific article is to find out and review theoretically from various literature and strategies to improve patient satisfaction and quality of service in hospitals. The method used is a theoretical study by analyzing and comparing existing theories. The results of this theoretical study, namely the strategies carried out by increasing human resources, the speed of staff response, and satisfaction can be identified by comparing the expectations and experiences of the performance of health service providers. By doing this strategy can provide a desire of patient hope. It was concluded that strategies to increase patient satisfaction and health quality can realize patient expectations arising from the actions of health workers as the performance of health services and during a good treatment process. In the strategy carried out the patient will evaluate and assess the product or service quality that has been received. Hospital agencies also need to improve service quality strategies to realize patient expectations. Patient satisfaction in assessing quality or good service, and is an important measurement that is fundamental to the quality of service. This is also because by providing information on the success of quality service providers, the values ​​and expectations of patients will increase.

Based on the Regulation of the Minister of Health of the Republic of Indonesia No. 72 of 2016, a hospital is an individual health service facility that provides inpatient and outpatient care, therefore quality services that must be fulfilled by hospitals. One of the efforts to improve the quality of service to the community is to improve the performance of the hospital professionally and independently. This study uses a literature review study approach using several sources selected based on inclusion and exclusion criteria that have been set by researchers. that: 1) Leadership style affects management performance. 2) Communication affects Management performance.

Abstract with "School Principal's Visionary Leadership Style in Improving Teacher Performance at Mts Ylpi Ibaadurrahman Sukabumi City". The main problems are: 1) What is the leadership style of the principal at Mts Ylpi Ibaadurrahman, Sukabumi City? 2) What are the implications for the performance of teaching staff at Mts Ylpi Ibaadurrahman, Sukabumi City? 3) How does the school principal transform the school's vision and mission in improving the quality of education at Mts Ylpi Ibaadurrahman, Sukabumi City? The research method used is a qualitative research method, data collection techniques used are through observation, interviews, and documentation. While the objectives to be achieved are to determine the leadership style of the visionary principal at Mts Ylpi Ibaadurrahman Sukabumi City and to find out the implications for the performance of educational staff at Mts Ylpi Ibaadurrahman Sukabumi City. The results of this study indicate that the principal's leadership style applied by the principal is generally responded to by good cooperation by his subordinates, who use a democratic-participatory leadership style. With this leadership that has an impact on educational staff because of democratic leadership the freedom to develop potential is enormous, good working relationships are established between superiors and subordinates, creating a comfortable work environment and understanding how important it is to invite all school parties to realize this vision in accordance with their duties and responsibilities. each. Thus the author can conclude that in this study principals are generally carried out with the cooperation of leaders and their members and how a leader motivates morale, fosters discipline, shows exemplary attitudes and behavior that school principal leadership in improving the performance of educational staff greatly contributes which is good for the progress of the quality of learning so that it can encourage the quality of education where the performance of educators and education staff is the key to success in the world of education. Research implication: The author suggests that the Principal maintains the main duties and functions of leadership that have been well developed, and continuously improves educational performance according to the needs of the institution and maintains time discipline and responsibility with each task as planned by the institution and prosper educators by carrying out assignments according to their respective pokies.  

This article analyzes how corporate governance practices influence financial performance in companies within emerging economies. Using data from firms in Asia and Africa, the research examines the impact of board composition, audit quality, and transparency on profitability and shareholder value. Findings indicate that robust corporate governance practices contribute to better financial outcomes, enhancing the stability and attractiveness of companies in emerging markets.

The smart city action plan for the city of Denpasar Bali includes: 1) human resources 2) nfrastructure, 3) applications, and 4) smart city literacy. Meanwhile, in building a smart city there are six pillars, namely smart governance, smart society, smart living, smart economy, smart environment, and smart branding. In 2020 Denpasar City ranks 1st Smart City with Surakarta in the framework of the movement program towards 100 Smart Cities Indonesia.The 2021 Electronic-Based Government System Index is 3.19 which is in the good category and is in the Top 5 RKCI that year.  The Denpasar Bali City Communication, Information and Statistics Service (Kominfos) has taken several steps to implement e-government in realizing a smart city. Some of these steps include building an e-gov portal, increasing accessibility, using the right technology, establishing partnerships with the private sector, developing mobile applications. By implementing e-gov and developing a smart city, the Denpasar-Bali City Communication and Informatics Agency is able to improve the quality of public services, facilitate public access to information and public services, and increase the efficiency and effectiveness of the performance of the Denpasar city government.  

Higher education is a government entity that has the status of a Public Service Agency. To realize the achievement of improving the quality of education, higher education requires good management. One way is through the implementation of regulations in PSAP No. 13. This study discusses the compatibility between the regulations in PSAP No. 13 with the reality that occurred at Syarif Hidayatullah State Islamic University Jakarta. The result is that Syarif Hidayatullah State Islamic University Jakarta has implemented most of the regulations contained in PSAP No. 13.

This study aims to analyze the selection of edamame raw material suppliers at PT XYZ using the Fuzzy Analytical Hierarchy Process (FAHP) method. This research involves the process of collecting primary and secondary data which includes identification of supplier selection criteria, collection of criteria and sub-criteria data, and collection of supplier performance data. The results showed that the relevant supplier selection criteria in the context of edamame raw materials at PT XYZ were product quality, price, supply reliability, sustainability and reputation. Based on the FAHP method, the relative weight of each criterion and sub-criteria has been calculated, which helps in evaluating potential suppliers. In addition, supplier rankings are also determined based on the resulting priority values. In conclusion, the FAHP method can be used as an effective tool in selecting raw material suppliers for edamame at PT XYZ. This method helps in reducing uncertainty and complexity in decision making, as well as providing more objective and structured results.