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Rudy Andree Hermawan; Nur Cahyo Wibowo; Seftin Fitri Ana Wati

Jurnal Sistem Informasi dan Ilmu Komputer 2024 International Forum of Researchers and Lecturers

In the rapidly evolving digital era, the demand for precious metals, especially gold, has significantly increased. Companies need to adopt modern technology to facilitate the ordering of precious metals effectively and efficiently. This study aims to design the user interface (UI) and user experience (UX) of a precious metal ordering application using the Design Thinking method, which involves the stages of empathy, definition, ideation, prototyping, and testing. Starting with problem identification and interviews to understand user needs, this study produces user personas and user flows that assist in creating wireframes and mockups of the application. The prototype is tested through usability testing using the System Usability Scale (SUS) and Maze to measure user effectiveness, efficiency, and satisfaction. The results show that the designed application enhances user experience with an intuitive and easy-to-use interface, achieving a usability testing score of 85 on the SUS and a task success rate of 90% on Maze, indicating that the Design Thinking method is effective in designing the UI/UX of a precious metal ordering application.  

Salsabila, Salsabila; Dede Irmayanti; Irsan Jaelani

Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Aplikasi Purwakarta adalah aplikasi yang dapat memberi kemudahan bagi wisatawan yang berkunjung ke Kabupaten Purwakarta. Berdasarkan observasi terhadap fitur yang ada pada aplikasi Wisata Purwakarta dan pada ulasan di Play Store dan wawancara terhadap 5 orang pengguna aplikasi Wisata Purwakarta, ditemukan bahwa terdapat masalah di aspek UI dan UX pada aplikasi mobile Wisata Purwakarta. UI pada aplikasi Wisata Purwakarta memiliki masalah seperti penggunaan layout, typography, dan icon yang kurang cocok dengan konten yang disuguhkan. Penelitian ini menerapkan metode user centered design ini dikenal sebagai suatu proses berpikir komprehensif yang berkonsentrasi untuk menciptakan solusi yang diawali dengan proses understand context of use terhadap suatu kebutuhan tertentu yang berpusat pada manusia (user centered) menuju suatu inovasi berkelanjutan berdasarkan kebutuhan penggunanya. Metode ini memiliki 4 tahapan yaitu Understand Context of Use, Specify User Requirements, Design Solutions dan Evaluate Against Requirements Untuk melakukan pengujian atau test peneliti melakukan pengujian system usability scale. Hasil dari penelitian itu menghasilkan prototype aplikasi Wisata Purwakarta yang sudah di redesign. Berdasarkan pengujian prototype menggunakan metode System Usability Scale (SUS), rata rata nilai sus yang didapatkan sebesar 80,1. Dapat disimpulkan redesign aplikasi Wisata Purwakarta sudah dapat diterima karena memenuhi kategori acceptable.

Muhammad Riza Aimar; Meriska Defriani; Muhamad Rafi Muttaqin

Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Setiap aplikasi tidak lepas dari yang namanya user interface dan user experience. User Interface (UI) adalah cara aplikasi berinteraksi dengan user. User interface mengandung beberapa elemen dari sebuah aplikasi seperti control, tombol, blocks, dan semua elemen yang ada pada aplikasi. Aplikasi Lazatto ditemukan bahwa terdapat masalah di aspek UI dan UX pada aplikasi mobile Lazatto, UI pada desain Lazatto masih memiliki masalah seperti ukuran icon yang tidak konsisten, button tambahkan pada fitur menu dengan tulisan yang sangat kecil sehingga user harus melihat lebih teliti, ada icon yang tidak diperlukan pada fitur menu "combo", ukuran, ketebalan, dan jenis font yang berbeda-beda, desain tampilan kurang menarik. Berdasarkan permasalahan yang telah dipaparkan diatas pada aplikasi mobile Lazatto untuk mengatasinya maka perlu dilakukan redesign (Desain ulang) tampilan aplikasi Lazatto dengan memperhatikan aspek UI/UX menggunakan metode Lean UX. Metode ini memiliki kelebihan seperti “Hemat Biaya, Hemat Waktu, User-centric, dan Data-driven”. Berdasarkan hasil kuesioner SUS pada evaluasi awal dengan tampilan aplikasi mobile Lazatto mendapatkan rating “Poor” dengan skor 40,667 grade scale “F”. Setelah dilakukan perancangan ulang desain tampilan aplikasi mobile Lazatto, hasil kuesioner pada evaluasi akhir menghasilkan skor 75,667 dengan rating “Good” dan grade scale “C”.

Muhamad Dipa Maulana; Meriska Defriani; Muhamad Rafi Muttaqin

Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Perancangan UI/UX sebelum memulai pengembangan aplikasi adalah langkah strategis yang krusial. UI/UX yang baik tidak hanya meningkatkan kepuasan dan retensi pengguna tetapi juga mengurangi biaya dan waktu pengembangan, serta membantu membangun brand yang kuat. Pada pembuatan aplikasi mobile perlu dibuatkannya UI/UX, UI/UX merupakan salah satu hal utama dalam pembuatan sebuah aplikasi yang menjadi faktor penentu dalam menaikan traffic penjualan. Activity Centered Design (ACD) merupakan pendekatan yang berpusat pada aktivitas yang menganggap aktivitas sebagai tujuan tingkat tertinggi dan memandang motivasi untuk berpartisipasi dalam suatu aktivitas dan hasil yang diinginkan dari berpartisipasi dalam aktivitas itu adalah sama. Proses ACD memiliki empat tahapan yaitu requirement, desain, implementasi dan evaluasi. Salah satu metode yang digunakan dalam perancangan antarmuka yaitu metode Activity Centered Design, metode ini dikenal sebagai suatu metode yang fokus pada aktivitas pengguna produk Setelah dilakukan hasil pengujian SUS dari 15 responden maka diperoleh dari nilai rata-rata atau SUS Score sebanyak 84,16. Penelitian ini menghasilkan rancangan interface prototype aplikasi mobile penjualan alat bulutangkis GOR Siti Sofiah dengan menggunakan metode Activity Centered Design dengam fitur yang telah disesuaikan dengan kebutuhan pengguna dan telah dilakukan pengujian menggunakan metode System Usability Scale (SUS). Berdasarkan pengujian usability dengan perhitungan System Usability Scale (SUS) diperoleh nilai rata-rata SUS sebesar 84,16 Berdasarkan hasil perhitungan tersebut menunjukkan bahwa rancangan prototype yang dibuat sudah memenuhi kebutuhan pengguna.

Mulyana, Dika; Meriska Defriani; M.Rafi Muttaqin

Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Perkembangan teknologi yang pesat, khususnya internet, telah mengubah cara hidup masyarakat, termasuk cara mereka berinteraksi, menggunakan media sosial, dan berbelanja. Teknologi ini mempermudah aktivitas manusia, termasuk pelaku bisnis yang menggunakan internet untuk mengembangkan usaha mereka. Penggunaan Sistem Informasi dan Teknologi Informasi dalam bisnis menjadi faktor utama peningkatan kinerja perusahaan. Daster Geulis, sebuah usaha UMKM yang menyediakan produk pakaian, berkomitmen memperluas jangkauan pasarnya melalui pengembangan e-commerce. Penelitian ini bertujuan untuk merancang User Interface (UI) dan User Experience (UX) aplikasi e-commerce Daster Geulis. Perancangan UI/UX yang baik dapat meningkatkan efisiensi dan produktivitas, serta memberikan pengalaman pengguna yang optimal. Metode Agile UX digunakan dalam perancangan ini untuk menciptakan solusi berdasarkan empati terhadap kebutuhan pengguna. Hasil penelitian ini diharapkan dapat menghadirkan solusi digital yang efektif dan efisien, meningkatkan daya saing, kepuasan pelanggan, dan jangkauan pasar Daster Geulis.

Rakhmadi Rahman; M Furqan Ramadhanu; Nurul Salsabillah

Saturnus: Jurnal Teknologi dan Sistem Informasi 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

The goal of improving the compatibility of the Windows operating system with various devices is to ensure that Windows runs well on desktops, laptops, tablets, and mobile devices. Technical developments such as system modularization, performance optimization, and better driver integration are part of this effort. To expand the range of devices, Microsoft supports ARM architecture in addition to x86 architecture. Additionally, support for IoT technology, biometric sensors and touch screens has been improved. Maintaining a consistent user experience and expanding the ecosystem of Windows-compatible devices is the goal of this effort.

Rebecca Ling Ze Siew; Brendan Chan Kah Le; Lee Kai Yue; Nuri Nazirah Binti Ismail; Xavier Liong Zhi Hao +1 more

International Journal of Computer Technology and Science 2024 Asosiasi Riset Teknik Elektro dan Infomatika Indonesia

The rapid advancement of Industrial Internet of Things (IIoT) technology necessitates robust authentication solutions to ensure security, scalability, and efficiency. This project, titled "Enhancing Security in Industrial IoT: Authentication Solutions Leveraging Blockchain," examines various blockchain-based authentication methods for IIoT and identifies their strengths and weaknesses. Despite the enhanced security and decentralized nature of blockchain, issues such as scalability, high latency, and computational load persist. To address these challenges, we propose the integration of Multi-Factor Authentication (MFA) as a supplementary solution. MFA can distribute the authentication load, enhance flexibility and security, and reduce latency by utilizing quick-to-verify factors. Moreover, MFA ensures high availability and scalable storage and processing through cloud services, seamlessly integrating with existing systems to provide a superior user experience. This comprehensive approach not only mitigates the inherent limitations of blockchain technology in IIoT but also reinforces the overall security framework, ensuring resilient and efficient authentication mechanisms. The results demonstrate significant improvements in system performance and user satisfaction, establishing MFA as a viable enhancement to blockchain-based IIoT security solutions.

Reyhan Jarsi Yoga; Basuki Rahmat; Eka Prakarsa Mandyartha

Neptunus: Jurnal Ilmu Komputer Dan Teknologi Informasi 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

The main objectives are to identify emotion patterns hidden in K-Pop music based on audio features extracted from the Spotify API and to build an emotion classification model that can predict the emotions of K-Pop songs.In this approach, the K-Means algorithm is used to cluster K-Pop songs based on audio features such as energy, valence, tempo, danceability, and speechiness. The clustering results reveal several main groups that represent variations in musical characteristics and emotions. Next, the C4.5 algorithm was used to build an emotion classification model based on the clustering results. The C4.5 model showed high performance with accuracy reaching 99.48% on a 90:10 dataset split, 99.21% on an 80:20 split, and 98.95% on a 70:30 split.The Streamlit application was developed to visualize emotion predictions from K-Pop songs with a web-based user interface. In addition, Ngrok was used to provide remote access to this application, allowing users to test and use the application remotely.The results of this study show that the combination of K-Means and C4.5 can effectively cluster and classify emotions in K-Pop music, providing valuable insights into the musical characteristics that influence emotions. This application has the potential to be used in further analysis, development of intelligent features in music applications, and improvement of user experience in listening to K-Pop music.

Dhea Ismanto; Mutia Mawardah; Susan Dian Purnamasari

Jurnal Pengabdian kepada Masyarakat 2024 Lembaga Pengembangan Kinerja Dosen

This research discusses the application of User Interface (UI) and User Experience (UX) principles in the development of hospital information systems to improve the quality of health services. The research method used involved qualitative and quantitative approaches with data collection through observation, interviews, and surveys. The results showed significant improvements in user experience, measured through access speed, satisfaction levels, and reduced user error rates. Operational efficiency was also shown to improve, especially in terms of scheduling, patient monitoring, and staff information exchange. This study concludes that implementing UI/UX can have a positive impact on user experience and operational efficiency in the context of hospital systems. Therefore, hospital system developers are advised to consider UI/UX principles as an integral strategy in the development of health information systems, in order to improve the overall quality of healthcare services

Amanda Zulfi Kurnia Tsani

Repeater : Publikasi Teknik Informatika dan Jaringan 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Utilizing the System Usability Scale (SUS) method, the goal of this study is to understand the challenges faced by eduSMart users. Edusmart is an online learning platform. A survey consisting of several questions is conducted using the SUS method to improve the quality of work, efficiency, and ease of use. This study indicates that the user's SUS score indicates the use of tinggi. In the end, the platform needs to be improved to increase its capacity. The study's findings indicate how users should use the Edusmart platform and provide helpful advice for improving users' efficiency and enjoyment. The research findings can be used as a reference for future studies that assess the value of digital learning systems.

Khoirul Syahri; Mohamad Sohir; Muti Mufaati

Proceeding of the International Conference on Management, Entrepreneurship, and Business 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Customer engagement is a crucial component of successful e-commerce platforms in the digital age, especially in rapidly growing regions like Southeast Asia. This research analyzes engagement strategies used by top e-commerce companies to retain customers and increase brand loyalty. Using a case study approach, data were collected from various platforms, focusing on user experience, loyalty programs, and digital marketing tactics. The findings reveal that personalized marketing and seamless mobile integration play significant roles in customer engagement. The paper concludes with recommendations for e-commerce businesses looking to improve customer interaction and loyalty in competitive digital landscapes.

Agus Saputra

Prosiding Seminar Nasional Ilmu Manajemen Kewirausahaan dan Bisnis 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research aims to analyze the changes in digital consumer behavior in the context of e-commerce business until 2024. Through a qualitative approach with a focus on literature studies, the analysis identifies factors that influence changes in digital consumer behavior, including increased online shopping activities, shifting purchasing preferences, the use of mobile devices, digital payment trends, data security and privacy, and the influence of social, cultural, and new technological factors. The analysis shows that consumers are increasingly demanding better user experience, flexibility in payment methods, and guaranteed data security and privacy. Meanwhile, new technologies such as artificial intelligence and collaboration with influencers also play an important role in influencing consumer behavior. Thus, the proposed suggestions include improving user experience, flexibility in payment methods, investment in new technologies, collaboration with influencers, and prioritizing data security and privacy. It is hoped that the results of this study can help e-commerce businesses to better understand the changes in digital consumer behavior and develop effective strategies in dealing with them.    

Izzah Farikhah; Muhammad Hafidz Wahid Muharram; Fajar Shodiq; Syakur Syakur

Jurnal Pelayanan Hubungan Masyarakat 2024 International Forum of Researchers and Lecturers

This abstract discusses an effective approach in creating a landing page for the Banggi Market Mangrove Bridge Tour. The proposed method includes analysis and planning, user-friendly design, content development, interactive features, testing and optimization, as well as launch and promotion. Alternative methods include user experience-based, dynamic content, data-driven, collaborative, and technology-based marketing approaches. The results show that by prioritizing user needs, optimizing content, and utilizing interactive features and effective promotions, landing pages can increase visits and awareness of environmental conservation. Data analysis and user feedback are important for continuous improvement. A user experience-driven approach ensures easy navigation and relevant information, while dynamic content and data-driven marketing enable strategy adjustments. Collaboration and advanced technology are also important. Further data collection is needed to increase the effectiveness of landing pages as promotional and environmental education tools.

Takariyanto, Aditya Darmawan; Ocsa, Pratyaksa

IT-Explore: Jurnal Penerapan Teknologi Informasi dan Komunikasi 2024 Fakultas Teknologi Informasi, Universitas Kristen Satya Wacana

Abstrak –  Penggunaan website sebagai identitas dari suatu perusahaan saat ini sudah umum dilakukan suatu organisasi atau lembaga. Klinik Pratama Dr Jo adalah salah satu perusahaan yang menggunakan website untuk memperjelas identitas perusahaan, disamping fungsi lainnya seperti fungsi pendaftaran online. Namun dari hasil analisa awal, tampilan website tidak memenuhi standard beberapa aturan desain yang ada, mulai dari pengambilan warna yang kurang menegaskan identitas, serta tidak terdapatnya kontras pada warna sehingga beberapa aktivitas juga menjadi sulit untuk dimengerti pengguna. Pengambilan data dari pengguna dengan metode System Usability Scale (SUS) diperoleh skor website 41,83 dengan grade F, rating poor, dan memiliki tingkat penerimaan not acceptable. Untuk itulah penelitian ini melakukan perancangan ulang desain aplikasi menggunakan metode User Centered Design, yaitu perancangan dengan mengutamakan pengguna sebagai pusat dari penelitian. Setelah dilakukan perancangan ulang, pengambilan data dengan metode SUS menghasilkan skor 88,16 dengan grade A dan rating excellent yang berarti bahwa aplikasi memiliki tingkat penerimaan yang baik atau acceptable.

Rayhan Ananda Hafiz Pradipta; Dimas Akbar Tama; Kinaya Khairunnisa Komariansyah; Hasna Nabiilah Widiani; Muhammad Ilham Nurfajri +3 more

International Journal of Multilingual Education and Applied Linguistics 2024 Asosiasi Periset Bahasa Sastra Indonesia

The utilization of mobile applications in the service sector has experienced significant growth, fueled by increased access to the internet and the use of smartphones. The M-TIX app, which provides online movie ticket booking services, is one example of an app that has become an important part of movie fans' routines. Despite its popularity, users have reported various issues related to usability and overall user satisfaction. In this study, we focus on the user experience of the M-TIX app by using the User Experience Questionnaire (UEQ) to identify the strengths and weaknesses of the user experience aspects. Through a structured qualitative approach, the UEQ enables an in-depth evaluation of six key dimensions of user experience, namely Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, and Novelty. The study involved respondents predominantly aged between 17 to 21 years old, with the largest group being 20 years old (15 respondents), and most of them (26 respondents) were students. The results of this study are expected to provide valuable recommendations for improving the design and functionality of the M-TIX application, as well as increasing the understanding of the relationship between users' characteristics and their perceptions of user experience in the context of online movie ticketing applications. This research aims to address the existing problems and enhance user satisfaction by providing actionable insights.    

Rayhan Ananda Hafiz Pradipta; Hasna Nabiilah Widiani; Dimas Akbar Tama; Anka Luffi Ramdani; Kinaya Khairunnisa Komariansyah +3 more

International Journal of Multilingual Education and Applied Linguistics 2024 Asosiasi Periset Bahasa Sastra Indonesia

The utilization of mobile applications in the service sector has experienced significant growth, fueled by increased access to the internet and the use of smartphones. The M-TIX app, which provides online movie ticket booking services, is one example of an app that has become an important part of movie fans' routines. Despite its popularity, users have reported various issues related to usability and overall user satisfaction. In this study, we focus on the user experience of the M-TIX app by using the User Experience Questionnaire (UEQ) to identify the strengths and weaknesses of the user experience aspects. Through a structured qualitative approach, the UEQ enables an in-depth evaluation of six key dimensions of user experience, namely Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, and Novelty. The study involved respondents predominantly aged between 17 to 21 years old, with the largest group being 20 years old (15 respondents), and most of them (26 respondents) were students. The results of this study are expected to provide valuable recommendations for improving the design and functionality of the M-TIX application, as well as increasing the understanding of the relationship between users' characteristics and their perceptions of user experience in the context of online movie ticketing applications. This research aims to address the existing problems and enhance user satisfaction by providing actionable insights.  

Rahima Mahabbah; Ryan Adam Hidayatullah; Gelen Veranda Deanda; Didik Aribowo

Repeater : Publikasi Teknik Informatika dan Jaringan 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Asynchronous Transfer Mode (ATM) is a network technology designed to support high-speed data transfer by utilizing small fixed-size data packets called cells. This study aims to analyze the implementation and performance of ATM in the context of the Canva application, a web-based graphic design platform. The study includes a theoretical review of ATM's working principles, advantages, and limitations, as well as the network performance analysis methods used.In this research, we examine how ATM can optimize data transmission in the Canva application, considering the importance of network speed and efficiency in ensuring an optimal user experience. The analysis results show that ATM can provide the high transfer speeds and stability required by the Canva application, especially in managing complex and large-sized graphic data.The conclusion of this study confirms that the implementation of ATM technology in web-based applications like Canva can significantly enhance network performance. This study also offers important insights for further development in integrating advanced network technologies for internet-based applications to support increasing data demands.

Sahnoun, Ismail; Elhadjamor, Emna Ammar

Journal of Computing Theories and Applications 2024 Universitas Dian Nuswantoro

The objective of this research is to devise a personalized recommendation system for a freelancing platform to optimize the freelancer project matching process. This enhancement is intended to improve user experience and increase the success rate of projects. The system will recommend projects to freelancers based on their skills and preferences by employing data analysis and machine learning methodologies. The research methodology adheres to the Cross Industry Standard Process for Data Mining (CRISP-DM), incorporating six stages: Business Understanding, Data Understanding, Data Preparation, Modeling, Evaluation, and Deployment. The proposed project employs a hybrid recommendation strategy, integrating Content-Based Filtering through KNearest Neighbors (K-NN) and Cosine Similarity, Collaborative Filtering via Singular Value Decomposition (SVD), and recommendations derived from Word2vec. Evaluation metrics such as precision, recall, F1 score, MAP, and MRR are utilized to assess model performance. The results, including precision scores of 0.80 for KNN and 0.728 for SVD, recall scores of 0.60 for KNN and 0.623 for SVD, and F1 scores of 0.69 for KNN and 0.671 for SVD, as well as a MAP of 0.75 and MRR of 0.80 for Word2vec, demonstrate the efficacy of the hybrid recommendation system in delivering accurate and varied project suggestions to freelancers, with a weighted average ensemble learning model emerging as the most effective solution.

Cicih Cicih

Neptunus: Jurnal Ilmu Komputer Dan Teknologi Informasi 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

As part of the final project for the Independent Study Certified Campus Merdeka program, we developed a prototype of the Any.do application through a redesign effort by applying the Design Thinking methodology. This project integrated various aspects of sustainable design into the User Interface (UI) and User Experience (UX), aligning them with user needs as well as environmentally-conscious business objectives. The primary aim of this final project was to explain the features and functionalities of the application that can contribute positively to environmental sustainability and create a more intuitive and user-friendly UI/UX experience. The evaluation results demonstrated positive feedback from users regarding the design improvements and the overall enhanced quality of the application experience.

Alif Syaiful Huda; Alva Hendi Muhammad; Tonny Hidayat

Bridge : Jurnal Publikasi Sistem Informasi dan Telekomunikasi 2024 Asosiasi Profesi Telekomunikasi Dan Informatika Indonesia

The diversity in societal exercise preferences has increased significantly, with fitness emerging as a favored modern activity, particularly in urban areas of Indonesia. Fitness is valued for its effectiveness in restoring body fitness and achieving ideal body shapes swiftly. However, in the era of Industry 4.0, technological advancements have revolutionized the approach to fitness. Smartphone fitness applications have replaced the role of personal trainers by providing tailored exercise and dietary programs. User Interface (UI) plays a pivotal role in fitness applications, influencing User Experience (UX). The challenge lies in designing UI to accommodate user heterogeneity, both internally and externally. Adaptive UI emerges as a solution, capable of altering layout and content according to user characteristics. Kernwerk® Functional Fitness exemplifies a fitness application utilizing AI to optimize fitness routines. To enhance Kernwerk's UI adaptability, UX evaluation is conducted using UEQ+ modular extension, a comprehensive instrument for effectively and efficiently measuring user experience. Through this evaluation, components of UI and UX requiring further development to enhance Kernwerk's adaptability can be identified.