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Chyntia Vicky Alvionita; Fresvian Jenrivo

jurmiki(Jurnal Rekam Medis dan Informasi Kesehatan Indonesia) 2023 program studi Rekam Medis dan Infomasi Kesehatan ITSK RS dr Soepraoen Malang

The administration of Medical Records must be supported by qualified, experienced human resources and a workload that is appropriate for the officers who are on hand. The UOBK RSUD Dr. Mohamad Saleh Probolinggo has four filing officers, one of whom has a bachelor's degree in economics and the other three have only completed high school. The purpose of this study is to analyze the workload of filing officers and calculate the need for labor in the filing unit. This type of research is descriptive qualitative with data collection methods through interviews and observations. Calculations made with ABK Kes produced data on the requirement for 12 health human resources, resulting in the demand for 8 more staff in the filing unit.

Dwi Sintawati Nur Mahmudah; Dea Allan Karunia Sakti

jurmiki(Jurnal Rekam Medis dan Informasi Kesehatan Indonesia) 2023 program studi Rekam Medis dan Infomasi Kesehatan ITSK RS dr Soepraoen Malang

Medical terminology becomes an important course because it supports the main competence of medical recorders as a clinical coder. The number of medical terms studied requires students to practice more by utilizing various learning media. Digital Game Base Learning is a method of blending learning and playing patterns by utilizing computer devices and smartphones, this is expected to bring joy, increase the enthusiasm of learners in the learning process and grow the power of competition. This study aims to determine the acceptance or response of students to the use of Kahoot as a medium of exercise in medical terminology courses. The type of research used is qualitative research. The informants in this study were 15 2nd semester students at the D3 RMIK Poltekkes Study Program of the Ministry of Health Malang. The research instruments used are interview guidelines and Kahoot quiz questions. Quiz results are analyzed descriptively and interview results are transcribed by general findings. The results of this study are (1) identification of educational game needs using Kahoot including mobile phones, laptops, internet networks, materials and medical terminology questions, (2) all students respond positively to the innovation of using Kahoot as one of the training media of medical terminology.

Riris Nur Alia; Nuwun Priyono; Kartika Pradana Suryatimur

JURNAL RISET AKUNTANSI 2023 Institut Teknologi dan Bisnis (ITB) Semarang

This study aims to examine the contribution of each regional tax and regional levy to Local Own Revenue (PAD) in Magelang Regency from 2019 to 2021. This study used a qualitative methodology and a descriptive approach. The findings of this study indicate that the receipt of local taxes and levies has fluctuated, and the contribution of regional taxes and levies to Regional original Revenue (PAD) is still low and not optimal. The highest contributing tax revenue from 2019-2021 was IDR 156,886,789,664 or 37.6% in 2019. Meanwhile, the highest regional levy revenue in 2020 was IDR 27,049,700,014 or 8.2%. Therefore, the Magelang Regency Government needs efforts to increase Regional Original Revenue in order to support the function of regional autonomy, namely organizing government and development financing.

Soetji Andari; Ikawati Ikawati; Istiana Hermawati; Akhmad Purnama; Murdiyanto Murdiyanto +2 more

Proceeding International Conference Of Innovation Science, Technology, Education, Children And Health 2023 Program Studi DIII Rekam Medis dan Informasi Kesehatan

Child labor is a term for employing children under 18 years of age. Child labor is the exploitation of a child for work usually on a low salary without other guarantees. The background of child labor due to poverty causes children to have to work to support their families. This research uses descriptive qualitative method, seeks to describe the causes of children working and the impact of children working. The research was carried out in Indramayu Regency, Sukabumi Regency, Ponorogo Regency, Malang Regency, Central Lombok Regency as the locations that contributed a lot of migrant workers abroad. The number of respondents was 150 children working in the informal sector, including migrant workers. The background of workers comes from poor families with low parental education levels. The findings of the cause of working children are parental poverty due to low parental education levels, lack of work skills, low income. The impact of working children experiencing exploitation includes 70% working more than 9 hours, getting wages but being cut without the child's knowledge, getting wages but not in accordance with the minimum wage standard, the promised work is not in accordance with reality (67%), loss of communication with parents 83%, and the occurrence of violence in the workplace such as discomfort, coercion, threats, prone to sexual harassment (50%). The impact of working children has a contribution to their family as much as 80%. Recommendations need to prevent the exploitation of child labor through empowering poor families in pockets of poverty. Preventive protection measures mean that the state, government, local governments, communities, families, and parents or guardians are fully responsible and obliged to implement child protection.    

Soetji Andari; Ikawati Ikawati; Istiana Hermawati; Akhmad Purnama; Murdiyanto Murdiyanto +2 more

Proceeding International Conference Of Innovation Science, Technology, Education, Children And Health 2023 Program Studi DIII Rekam Medis dan Informasi Kesehatan

Child labor is a term for employing children under 18 years of age. Child labor is the exploitation of a child for work usually on a low salary without other guarantees. The background of child labor due to poverty causes children to have to work to support their families. This research uses descriptive qualitative method, seeks to describe the causes of children working and the impact of children working. The research was carried out in Indramayu Regency, Sukabumi Regency, Ponorogo Regency, Malang Regency, Central Lombok Regency as the locations that contributed a lot of migrant workers abroad. The number of respondents was 150 children working in the informal sector, including migrant workers. The background of workers comes from poor families with low parental education levels. The findings of the cause of working children are parental poverty due to low parental education levels, lack of work skills, low income. The impact of working children experiencing exploitation includes 70% working more than 9 hours, getting wages but being cut without the child's knowledge, getting wages but not in accordance with the minimum wage standard, the promised work is not in accordance with reality (67%), loss of communication with parents 83%, and the occurrence of violence in the workplace such as discomfort, coercion, threats, prone to sexual harassment (50%). The impact of working children has a contribution to their family as much as 80%. Recommendations need to prevent the exploitation of child labor through empowering poor families in pockets of poverty. Preventive protection measures mean that the state, government, local governments, communities, families, and parents or guardians are fully responsible and obliged to implement child protection.    

Awaludin Isya Ansahri; Mikhratunnisa Mikhratunnisa

Jurnal Teknologi Pangan dan Ilmu Pertanian 2023 International Forum of Researchers and Lecturers

Sumbawa Besar Regency is one of the regencies in the West Nusa Tenggara region which has very abundant forestry resources. The forest is used as a business engaged in the extraction of forest products which is processed into various kinds such as Sumbawa oil which is produced in Kelungkung Village, Batulanteh District. The raw materials for making Sumbawa oil are obtained directly from the mountains and forests in the region which are efficacious as traditional medicines. The purpose of this study was to obtain a strategy and determine strategic priorities in the development of the Sumbawa oil agro-industry in Kelungkung Village, Batulanteh District. The stages of this research started with a field study by interviewing Sumbawa oil agro-industry players in Kelungkung Village, Batulanteh District. The analytical method used is SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) and the QSPM matrix to obtain strategic priorities. Based on the results of the study, it was found that the position of the Sumbawa oil agro-industry was in quadrant I, namely supporting an aggressive strategy. Furthermore, based on the research results obtained by the QSPM matrix, 9 alternative strategies were obtained, and the prioritized strategy was to maintain and improve product quality according to tradition as a natural medicine that was of interest to consumers.

Khifti Maulaya Falakhi; Ngarifin Shidiq; Vava Imam Agus Faisal

Jurnal Riset Rumpun Ilmu Pendidikan 2023 Lembaga Pengembangan Kinerja Dosen

This study aims to determine the efforts of Ke-NU-an teachers in instilling the values of Ahlussunnah Wal Jama'ah in students at SMP Islam Ngadirejo. In addition, it is also to find out the results obtained in the efforts of NU-an teachers in instilling the values of Ahlussunnah Wal Jama'ah in students at SMP Islam Ngadirejo, as well as to find out the supporting and inhibiting factors. Qualitative field research uses observation, interview and documentation methods in data collection. Then the analysis technique uses data collection techniques, data reduction, data presentation and conclusion drawing and verification. The results showed that: 1) Teachers' efforts in instilling Aswaja values in students by instilling Aswaja values in the style of NU-an every day, religious extracurricular activities, IPNU and IPPNU organizations, as well as teaching Aswaja to NU-an in the classroom. 2) the results obtained in the process of instilling Aswaja values in students, namely the more accustomed students are in carrying out various Aswaja amaliyah-amaliyah to NU-an. 3) supporting factors in the process of instilling Aswaja values in students, namely SMP Islam Ngadirejo Temanggung is a school under the auspices of LP Ma'arif NU, then support from school culture that is still thick with Aswaja values, then support from teachers who are competent in ovating students in instilling Aswaja values, as well as support from facilities and infrastructure that can facilitate the learning process. While the inhibiting factors are the external environment (family environment and community environment) and the time in the learning process is short.

Inung Nurlita; Rifqi Muntaqo; Hidayatu Munawaroh

Jurnal Riset Rumpun Ilmu Pendidikan 2023 Lembaga Pengembangan Kinerja Dosen

The results showed that 1) The application of the boarding school program to the learning achievement of PAI at SMP Muhammadiyah Banjarnegara was carried out by the first teacher of the worship practice program, namely the midnight prayer in congregation, morning prayer and morning dhikr, rote deposit, congregational midday prayer, afternoon prayer, evening prayer, muroja'ah memorization, maghrib prayer, tadarus and evening prayer. Second, teaching the book, namely the program teaching the book, which proves that students can understand more deeply about the science of monotheism, worship, muamalah, and morals. The four programs for developing English and Arabic skills have been proven to be able to increase PAI learning achievement because more PAI material relates to the Al-Qur'an and Hadith so that mastery of Arabic is important. The learning achievement of Islamic boarding school students is relatively good, this can be seen from the acquisition of report cards which have a value above 80. 2) The obstacle to the application of the boarding school program on Islamic education learning achievement is the existence of scouting activities, the practice of midnight prayers and obligatory prayers which require supervision, low student participation and relatively weak student memorization. 3) Solutions to the constraints of implementing the boarding school program on Islamic education learning achievement, namely dormitory programs and activities carried out regularly, teachers providing assistance in worship, giving awards or rewards to students who are role models for other students, strengthening the physical and psychological aspects of students and the existence of support full of subject teachers and tahfidz teachers for the sake of creating hafidz as the school wants.

Sofia Latifah Jasmine; Safira Huda; Nisa Hafi Idhoh Fitriana

Jurnal Teknologi Pangan dan Ilmu Pertanian 2023 International Forum of Researchers and Lecturers

Medokan Ayu Village is 3 km from the UPN "Veteran" East Java campus. The location of this service is located in Griya Amerta Housing RW 15, Medokan Ayu Village. Like housing in general, residential land area is usually relatively small, has relatively narrow yards and the distance between houses is also close to each other. So that the area of ​​the yard owned by the community for cultivating crops while developing agriculture is not very supportive. Verticulture or what can be called vertical farming is a system of cultivating plants vertically, so that the planting medium is put in a container that stands and rises up. This cultivation technique can be used in two ways, namely with water and soil as the planting medium. Pakcoy can be harvested when it is 40-50 days old, while curly lettuce can be harvested when it is 40-60 days old. This verticulture cultivation uses a mixture of several planting media such as soil, cocopeat, roasted husks, and kohe. The goal is for the plants to meet their nutritional needs and nutrients, so that the plants can grow optimally and have good quality.  

Anna Suci Analis

This study aims to explain the importance of developing teacher professional competence as a key factor in improving student learning outcomes. In the context of education, the teacher's role is not only limited to conveying subject matter, but also involves the ability to plan, implement and evaluate the learning process. In an era of education that continues to develop, teachers must be able to face new challenges that arise, such as technological developments, curriculum changes, and the diverse needs of students. Therefore, teachers need to continue to develop their professional competence in order to meet the increasingly high demands and expectations from society, students, and the education system. The development of teacher professional competence includes various aspects, such as in-depth academic knowledge, effective teaching skills, ability to adapt to change, and a positive professional attitude. Teachers who have good professional competence are able to present a conducive learning environment, facilitate productive interactions between students, and provide constructive feedback. In this study, an analysis was conducted of various methods and strategies for developing teacher professional competence, such as training, supervision, mentoring, and collaboration between teachers. In addition, the factors that influence the success of teacher professional competence development are also discussed, including school leadership support, a conducive work environment, and teacher motivation in self-development. The results of the study show that the development of teacher professional competence has a significant effect on student learning outcomes. Teachers who have good professional competence are able to design interesting lessons, choose strategies that suit the needs of students, and provide effective feedback. This has a positive impact on the involvement of students in learning and increasing their academic achievement.

Ayu Lestari; Riste Tioma Silaen; Mozes Lawalata

Sinar Kasih: Jurnal Pendidikan Agama dan Filsafat 2023 Sekolah Tinggi Teologi Injili Arastamar (SETIA) Ngabang

The teaching method is a method used by a Sunday school teacher in teaching, guiding, advising and directing Sunday school children in understanding the word or works of God by using ICT. However, in reality, Sunday school teachers do not make use of ICT in organizing teaching and learning activities, even though they already understand that ICT greatly supports or helps the child's level of mastery of subject matter as a tool for achieving teaching and learning goals. In this study, the steps taken by the author to examine the literature search method. Literature search includes searching from various sources of literature from magazines, books and other sources to facilitate research, the method is to find material related to the discussion of this article, both physically and digitally or manually. Thus, so that learning can be effective and not boring, Sunday school teachers are required to be able to use ICT as a learning method when teaching. So in this case the Sunday school teacher will find it easier to provide learning as well as children will find it easier to capture and understand learning, not get bored in learning, and will have an interest and curiosity in the lessons being studied. The use of ICT as a teaching method for Sunday school teachers will generate new desires and interests for children and the media can control the pace of learning and provide a comprehensive experience for children from concrete and abstract things. So, teaching methods using information and communication technology will have a major influence or impact on learning outcomes with the desired goals.

Asep Mulyana

Jurnal Manajemen Kreatif dan Inovasi 2023 International Forum of Researchers and Lecturers

This research is motivated by the still not maximal local revenue in the city of Banjar. This is indicated by the low quality of human resources, lack of socialization, low innovation, weak level of supervision and low stakeholder support from various parties in collaborating. Research is focused on studies using the theoretical approach of Emerson, Nabatchi & Balogh (2011), namely the Collaborative Governance Regime (CGR) model through 1). System context dimension 2). Drivers dimensions include (leadership, incentive consequences and interdependence), and 3). The dynamics of collaboration (Principled Engagement, shared motivation, and capacity for joint action). With the aim of the research to examine and analyze the implementation and the constraints that have caused it to be ineffective, as well as an effective strategy for implementing collaborative governance in increasing Regional Original Income in the City of Banjar. The research method uses descriptive analysis with a qualitative research approach. Data collection techniques through interviews, literature studies and observation. The research results show: 1). The implementation of collaborative governance in increasing Local Own Revenue in the City of Banjar on the dynamics dimension of collaboration can be said to have not run optimally, more concrete efforts are still needed related to motivation, awareness, work systems and technical policy support while on the system context and drivers dimensions concerning the availability of resources resources, and budget constraints as well as the level of supervision has been carried out optimally. 2). Obstacle factors in the implementation of collaborative governance in increasing Local Revenue in the City of Banjar, namely the low level of communication and coordination; lack of human resources and budget, lack of technical regulatory support regarding the involvement of stakeholders (private parties and community leaders); as well as the low support and commitment of policy makers from members of the legislature, regional tax-producing apparatus organizations, and stakeholders (private parties and community leaders). 3). Collaborative governance strategies in increasing effective Regional Original Revenue (PAD) in Banjar City are aggressive growth strategies by maintaining the previous strategy and optimizing the strengthening of the second availability of human resources, budget and infrastructure; maximizing the clarity of Standard Operating Procedures (SOP), regarding tax collection, support from the private sector and other OPDs, as well as optimizing the involvement of cross-sectoral collaboration (government, private parties and community leaders) through Collaborative Governance in the City of Banjar.

Arizqi, Arizqi Ihsan Pratama; Vira Zahirah; Taufiq Nur Azis; Nur Rochmat

JURNAL ILMIAH PENDIDIKAN KEBUDAYAAN DAN AGAMA 2023 CV. ALIM'SPUBLISHING

Educational facilities and infrastructure are facilities used for the implementation of educational activities so that the infrastructure used to support the learning process can still function properly. Therefore, school principals need to have a strategy in managing facilities and infrastructure so that they can still be used to support the occurrence of a quality learning process. The study used a qualitative descriptive method. The research subjects were school principals, vice principals in the field of facilities and infrastructure, teachers, and students. Collecting data by interview, observation, and recording. Data analysis was carried out using data reduction techniques, data presentation, and drawing conclusions. The results showed that: (1) the management of facilities and infrastructure at MTs Darunnajah 2 Cipining went well, this was due to several strategies developed by the principal in the management component of facilities and infrastructure. (2) To realize some of these strategies, the principal needs to take steps to implement the principal's strategy, and in this case the principal includes several teachers/staff/employees as the person in charge of each facility and infrastructure.

Zakia ALdeo; Afifah Rahma Aulia; Yusuf Efendi; Syamsir Syamsir

The purpose of the issuance of Regional Regulation No. 3 of 2014 is so that street vendors can meet the requirements and be monitored so they can move to a place provided by the Padang City Government. This decision was taken to create 6 cities of Padang that are comfortable, safe and beautiful. According to a survey conducted by researchers, the location of street vendors (PKL) has a very negative effect on the smoothness, cleanliness and orderliness of public spaces, which of course needs government support or government mapping to create comfort and convenience. Running road use works fine. With these considerations, the authors are interested in further analyzing regional regulations related to the arrangement and empowerment of street vendors in order to understand the real facts. Therefore, the author presents a mini study entitled "Strategy in structuring street vendors in the Padang Beach area".

Thamrin Mansyur; Ahmad Ridwan; Muhammad Sanusi; Muhammad Ersadunas

Journal Innovation in Education (INOVED) 2023 STIKes Ibnu Sina Ajibarang

The aims of this study were 1) to determine the human resource management compensation system in education at MTs Nurul Huda Kempas Jaya Village, 2) to determine the inhibiting and supporting factors for the human resource management compensation system in education at MTs Nurul Huda Kempas Jaya Village, 3) to determine the implementation of the human resource management compensation system in improving teacher performance at MTs Nurul Huda Kempas Jaya Village. This type of research is field research, namely research conducted directly with the object of research and data collection is carried out in the field. Researchers are trying to uncover Public Relations Strategies in Increasing New Students at Madrasah Tsanawiyah Nurul Huda Kempas Jaya Village for the 2020/2021 Academic Year. The results of this study are (1) the human resource management compensation system in education at MTs Nurul Huda Kempas Jaya Village is all income in the form of money, direct and indirect goods received by teachers as compensation for services provided to MTs Nurul Huda Kempas Jaya Village . This compensation takes the form of salary, benefits, incentives, and benefits. (2) Inhibiting factors: delays in giving salaries because many SPP payments are in arrears and there are bailouts, there is often overtime work outside working hours so that more funds are needed for payment, employees are often absent without prior coordination so working hours are not filled by officers this results in reduced compensation. Supporting factors: not a large number of educational and educational staff so it is easier to coordinate internally. (3) Implementation of a human resource management compensation system in improving teacher performance, namely at MTs Nurul Huda Kempas Jaya Village, the provision of compensation can be said to be effective in increasing the performance of teachers and employees. Teachers feel more responsible for carrying out their duties and performance appraisals that can improve employment status can have an impact on the welfare obtained and continue to motivate teachers in carrying out their duties. The better the performance appraisal of a teacher, the increase in status and compensation received can be considered.

Yani Lubis; Eby Delyani Sitompul; Sania Oktavia Nasution

Jurnal Ilmu Sosial, Bahasa dan Pendidikan 2023 Pusat Riset dan Inovasi Nasional

This article explores the importance of phonetic symbols in English language learning. In the context of English language acquisition, phonetic symbols serve as tools to depict language sounds in a clear and consistent manner. The main objective of this article is to delve into why phonetic symbols play a significant role in improving English pronunciation and comprehension skills. By analyzing the benefits and practical applications of phonetic symbols, this article aims to provide valuable insights and guidance for language learners and educators seeking to enhance their proficiency in English. This article delves into the significance of phonetic symbols in the process of learning the English language. Phonetic symbols serve as a visual representation of speech sounds, aiding learners in accurately producing and distinguishing sounds that may be unfamiliar or challenging. The article explores the benefits of incorporating phonetic symbols in English language instruction, such as improving pronunciation accuracy, enhancing listening skills, and promoting effective communication. Additionally, it highlights the role of phonetic symbols in developing learners' phonological awareness and their ability to decode and comprehend spoken English. By understanding the importance of phonetic symbols, educators can employ effective strategies to support learners in acquiring accurate pronunciation and fluency in English.

Anastasya Mechta Mediana; Herny Ria Mandag; Gabrielle Michaela; Dika Candra Laili; Tri Ratnawati

Internal control is fundamental in the accounting system. Internal control (internal control) are policies and procedures that protect company assets and are presented accurately in accordance with applicable laws. Sales and revenue accounting information system is an information system that organizes a series of procedures and methods designed to generate, analyze, disseminate and obtain information to support decision making regarding sales and revenue. PT Malindo Feedmill Tbk is a multinational company engaged in production and sales, this company was founded in 1997 as a subsidiary branch of two Malaysian companies namely Leong Hup Holding Berhad and Emivest Berhad. The purpose of this study was to determine internal control related to sales and revenue accounting information systems at PT. Malindo Feedmill Tbk. The method used is descriptive analysis and secondary data from the company's website. The conclusion is the internal control itself at PT. Malindo Feedmill Tbk in sales has been good. However, it is possible that the management of biological assets is not good enough that there is a decrease in biological assets and their inventory.    

Mutia Amanda; Vina Yunita; Violandari Violandari; Yulianti Yulianti; Febrina Dafit

Jurnal Ilmu Sosial, Bahasa dan Pendidikan 2023 Pusat Riset dan Inovasi Nasional

This study aims to analyse the implementation of literacy programs in three primary schools, namely SDN 8 Bandar Laksamana, SDN 14 Teluk Mesjid and SDN 92 Pekanbaru. The research method used was observation and document analysis of literacy activities conducted by these schools. The results show that the three schools have implemented various types of literacy, such as literacy in reading and writing, digital literacy, science literacy, financial literacy, numeracy literacy and cultural-civic literacy. Through habituation, development and learning, students are given the opportunity to develop literacy skills holistically. Keywords relevant to this study are literacy, literacy program, primary school, observation, document analysis. This study shows that the successful implementation of literacy programs is supported by the commitment and efforts of schools in providing varied literacy experiences and actively involving students. The literacy programs help students improve their skills in reading, writing, using digital technology, understanding science, managing finances, understanding mathematics, and appreciating culture and citizenship. The findings provide important insights for educators and policy makers in improving the quality of basic education and students' literacy development.

Fiko Fernando; Khairul Amri

Jurnal Relasi Publik 2023 International Forum of Researchers and Lecturers

The background of this research is that some micro business actors have been out of business due to the pandemic, and only a small number of micro business actors have been empowered by the Pekanbaru City Cooperatives (diskop) and UMKM Office. This study aims to: (1) find out how the empowerment of micro-enterprises by Diskop and UMKM in Pekanbaru City; and (2) knowing the factors that influence the empowerment of micro business actors by Pekanbaru's Diskop and UMKM. This type of research is qualitative research. There were six informants in this study, and one key informant. The results of this study are: (1) the empowerment of micro-entrepreneurs by the Diskop and UMKM in Pekanbaru City has fulfilled the aspects of good empowerment, because there are already aspects of enabling, empowering, and protecting. The enabling aspect is known from the efforts to collect data on the potential of micro-entrepreneurs. Then the empowering aspect is known from the activities of forming business partnerships, empowering business institutions, coordinating and synchronizing micro business actors with regional stakeholders. Meanwhile, the aspect of protecting is protecting micro-enterprises from adverse events resulting from medium and large business actors through legal protection and advocacy assistance; (2) the empowerment of micro business actors by the Diskop and UMKM in Pekanbaru City is known from two factors, namely internal factors and external factors. Internal factors are factors originating from the Pekanbaru City Diskop and UMKM, such as the limited budget for empowering micro-entrepreneurs. External factors are related to micro business actors, such as the desire to be empowered but not empowered by the Office. In addition, there are some micro business actors who do not support empowerment activities carried out by the office, because they are considered to be less needed by micro business actors. The research suggestions are: (1) micro-entrepreneurs should be given socialization regarding the importance of participating in various empowerment programs by the Pekanbaru City Diskop and UMKM; (2) the importance of increasing the implementation budget for various micro business empowerment activities so that many micro business units can be empowered.

Laily Nurfiana Wardhani; Nurul Azizah

Jurnal Akuntan Publik 2023 International Forum of Researchers and Lecturers

Indonesia is one of the world's largest coal exporters. One of the means of sea transportation to transport coal is tugboats and barges. PT. Patria Maritime Lines is a shipping company that focuses its services on the transportation of coal and other energy from mining concessions and various commodities. PT. Barito Samudra Sejahtera is a company that provides ship agency services which currently supports the ship operations of PT. Patria Maritime Lines. The duty of the shipping company, PT. Barito Samudera Sejahtera, namely taking care of Clearance In and Clearance Out documents for tugboats and barges that will dock at the Unloading Port and unload or load goods. This study aims to determine the procedures and supporting documents required for Clearance In and Clearance Out. This study uses observation, interviews, documentation, and literature study as qualitative methods. It was found in this research that As an agent, PT. Barito Samudra Sejahtera must know the Clearance In and Clearance Out procedures and what documents can be returned, especially those on the ship or tugboats and accompanying barges.