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Eka Silfani Adnan; Silvia Dewi Mayasari Riu; Bayu Dwisetyo

VitaMedica : Jurnal Rumpun Kesehatan Umum 2023 STIKES Columbia Asia Medan

An effective leader is a prerequisite for determining safe treatment. The factor that affects the performance of nurses in the implementation of patient safety is leadership. The leadership role in improving patient safety in particular encourages and guarantees the implementation of patient safety programs in an integrated manner. Objective: To know the leadership functions of the chief of the room with the performance of nurses in the application of patient safety in the hospital room at RSU GMIM Pancaran Kasih Manado. Type of research: using descriptive analytical research methods with cross sectional approaches. The population of this research taken 115 population, The sample were 35 peoples using random sampling technique. Using the Chi-Square Statistical Test with a level of prosperity α ≤ 0,05. Result: Obtained a p=0,000 (α ≤ 0.05) ) that means there is a relationship between the function of the head of the chamber and the performance of nurses in the implementation of patient safety in the hospital's nursing room.The conclusion in this is that there is a link between the leadership function on the chief of the room and the performance of nurses in the application of patient safety in the Hospital Room of the RSU GMIM Pancaran Kasih Manado. The advice is expected to be the evaluation material for the future in order to create quality of nursing services.

Bambang Triono; Mochamad Shaleh; Moch. Syaiful Anwar

Indonesia Bergerak : Jurnal Hasil Kegiatan Pengabdian Masyarakat 2023 Asosiasi Riset Ilmu Teknik Indonesia

Production quality in the printing industry is highly influenced by process consistency and the implementation of clear operational standards. A common issue faced by small and medium-scale printing industries, including those in Gedangan, Sidoarjo, is the absence of systematically developed Standard Operating Procedures (SOP), which leads to inconsistent production results and low operational efficiency. This Community Service Program (PKM) aims to provide assistance in the development and implementation of SOPs to improve production quality. The method employed is a participatory approach involving problem identification, SOP development, socialization and training, implementation, and evaluation stages. The results indicate a 25% increase in workers' understanding based on pre-test and post-test results. Additionally, there was a reduction in production errors and improvements in the consistency of print quality and work efficiency. Therefore, the implementation of SOPs has proven effective in enhancing production quality and operational performance in the printing industry sustainably.

Ibnu Habib Wahyudi; Marliyah Suryadi

Journal of Management and Social Sciences 2023 CV. Aksara Global Akademia

Human resources (HR) is a crucial factor in any organization. The success of an organization is greatly influenced by the quality and quantity of its human resources, which impact performance achievements. One of the issues faced by PT. Bursa Efek Indonesia Kp.Sumut during the author's internship is the insufficient quantity of employees. The aim of this research is to empirically understand the increase in both quantity and quality of human resources (HR) as a solution to the issues at PT. Bursa Efek Indonesia Kp.Sumut. This study utilizes a descriptive method, where the problem-solving procedures investigated depict the condition of the subject or object based on observable facts. Data collection methods include observation, interviews, and documentation. Based on the research findings, several conclusions can be drawn. To address the issues of quantity and quality of HR at PT. Bursa Efek Indonesia Kp.Sumut, the company needs to enhance HR through recruitment, selection, human resource planning, and performance evaluation.

Geraldia Aurelia Nira; Maria Valeria Roellyanti

Ocean Engineering : Jurnal Ilmu Teknik dan Teknologi Maritim 2023 Fakultas Teknik Universitas Maritim AMNI Semarang

This research was written to find out the Effect of Service Excellent Check-In Counter Officers on Lion Air Passenger Satisfaction at Yogyakaeta International Airport. This research was written to find out how much influence service excellent has on customer satisfaction at Lion Air at the Yogyakarta International Airport. Excellent service in the service sector is taken into account, because the excellent service of the check-in counter staff has an impact on the satisfaction felt by customers. The results of this study can be used as input in order to improve service excellence on the performance of check-in counter officers for Lion Air so that it can reflect the quality of the products produced, especially for guaranteeing customer satisfaction. This study used a quantitative method, with data collection techniques using a questionnaire in which the questionnaire was distributed to passengers who had used Lion air flight services at the Yogyakarta International airport. Respondents in this study were 100 respondents. and data selected using probability sampling or (simple random sampling) the results of data collection will be processed using SPSS to obtain results. The results of this study indicate that there is a significant influence between service excellent on Lion air airline customer satisfaction at Yogyakarta International airport. The t test was carried out which produced t count (9.622) greater than t table (1.660) and R square or a coefficient of determination of 48.6%, so that H0 was rejected and Ha was accepted. This means that there is an influence of excellent service on customer satisfaction.

Juprianto Tandi Belopa; Dina Ramba; Rati Pundissing

Jurnal Riset dan Publikasi Ilmu Ekonomi 2023 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

. This research aims to determine the level of public satisfaction with public services at the Sa'tandung Lembang Office, Saluputti District, Tana Toraja Regency. This type of research is quantitative descriptive research. The data collection techniques used in this research were interviews, observation, documentation and questionnaires. The data analysis technique uses analysis and interpretation of the Community Satisfaction Survey (SKM). The results of research and discussion regarding the level of public satisfaction with public services at the Sa'tandung Lembang Office, Saluputti District, Tana Toraja Regency based on PermenPAN-RB number 14 of 2017 are seen from the 9 elements that have been implemented, so the SKM value obtained after conversion is a service SKM unit of 87 .75 service quality B which means Good. Based on indicators of public satisfaction with public services at the Sa'tandung Lembang Office, the SKM element was obtained whose highest value was cost reasonableness = 4 with a conversion value of 100, very good performance, and the lowest element was completion. time = 3.31, conversion value 82.75, good performance.  

Nadia Dwi Irmadiani

Jurnal MIMBAR ADMINISTRASI 2023 Universitas 17 Agustus 1945

The objective of this study is to examine the financial and service performance of the K.R.M.T Wongsonegoro Regional Hospital in Semarang City, which has been utilizing the Regional Public Service Agency Financial Management Pattern (PKK-BLUD) since 2007. By transitioning into a full (BLUD), the Semarang City RSWN has gained the ability to handle its finances independently, hence enhancing its performance and service quality. The present study incorporates quantitative research employing a time series methodology. The data utilized in this study consists of secondary data obtained from financial records and hospital management reports. The assessment of financial performance is conducted through the utilization of financial measures, encompassing liquidity ratios, solvency ratios, and profitability ratios. In the context of service evaluation, the measurement of service performance encompasses six distinct indicators. These indicators include the Bed Occupancy Rate (BOR), Turn Over Interval (TOI), Bed Turn Over (BTO), Average Length of Stay (ALOS), Gross Date Rate (GDR), and Net Date Rate (NDR). The research hypothesis was examined by the application of Pearson correlation. The findings of the study indicate a significant correlation between financial performance, as assessed by the solvency ratio, and both the cost recovery rate and level of independence. The level of independence exhibits a significant link with service performance, as assessed by BTO.

Rizki Amalia Putri; Christian Wiradendi Wolor; Marsofiyati Marsofiyati

Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research uses a qualitative descriptive approach, namely by describing and analyzing the problems found. Qualitative research is based on primary data and secondary data. Primary data in this research was obtained by conducting observations, interviews, and documentation, while secondary data was obtained through books, previous research, and articles related to research. The aim of this research is to determine the performance at PT XYZ which includes performance factors, obstacles and solutions in building good performance. From the results of this research, it can be seen that employee performance at PT XYZ tends to decline due to lack of enthusiasm and work motivation. However, overall work implementation continues to be carried out well in accordance with applicable regulations and SOPs. Employee performance at PT XYZ is good, especially in the human capital division. The performance of employees in the human capital division is relatively good. This can be seen from the achievements of the Human Capital team which has succeeded in increasing sales of the company's products, as well as introducing these products to the general public. The high quality of work and dedication of the Human Capital team has helped the company achieve success in this regard.

Ronaldy Candra Septyanto; Walid Jumlad

Student Scientific Creativity Journal 2023 Pusat Riset dan Inovasi Nasional

Human resource readiness is an important asset and is the main determining factor in the performance of all activities and institutional activities, so that it can support employee career development. Career development is very important to support life achievements and quality of life as well as job satisfaction with each individual's current achievements. There are two factors in career development that can determine a person's career success, namely internal factors including motivation to progress, intellectual ability, interpersonal skills, level of education, and work experience. Meanwhile, factors that come from outside are the attitude of superiors, the weight of work, job vacancies and work productivity. The aim of this research is to determine the personal readiness of HR in the PKP-PK unit in career development at UPBU Tebelian Sintang and to find out the process, obstacles and solutions regarding HR readiness in career development at the unit (PKP-PK) at UPBU Tebelian Sintang. This study uses a qualitative method. The data collection techniques used were observation, interviews and documentation. The respondents in this research were PKP-PK unit personnel at UPBU Tebelian Sintang. The observations in this research were to conduct reviews and observations at the PKP-PK unit at UPBU Tebelian Sintang. The documentation in this research is activities that occurred in the PKP-PK area at UPBU Tebelian Sintang. The results of the discussion in this research are that Readiness is a process or action carried out by a person to be ready to change or respond to something that can make them ready to provide a certain response or response to a situation and employees in the PKP-PK unit have provided information that their level of readiness is sufficient. far above average. Because it is able to prepare quality human resources who are willing to continue learning and developing themselves and Tebelian Sintang Airport has stages of career development in the Aviation Accident Relief and Fire Fighting (PKP-PK) unit, namely through a proposal process from superiors to be registered and get a queue where there will be further information if there is a call in the queue and then the names that come out must be ready to carry out training to support career development at the PKP-PK unit at Tebelian Sintang Airport.    

Fahrul Rozi Adami Nasution; Meri Andriani; Yusnawati

JURNAL ILMIAH TEKNIK INDUSTRI DAN INOVASI 2023 CV. ALIM'SPUBLISHING

PT Bangun Tenera Riau is a company engaged in the processing of oil palm fresh fruit bunches, located in Pantai Raja Village, Perhentian Raja District, Kampar Regency, Riau Province. The problem faced by PT Bangun Tenera Riau is that the company has not maximally utilized the by-products produced in the form of waste. This research aims to improve the production process by selecting alternative solutions to increase and enhance the initial green productivity index value so that productivity can increase and the impact on the environment can be reduced. The method used in this research is the green productivity method. Based on the environmental performance indicator (EPI) calculation, it is known that the value of biological oxygen demand (BOD) liquid waste has a deviation of -0.63% and an EPI value of -0.16 which exceeds the waste quality standard based on Kep-51 / MENLH / 1995 so that it is necessary to improve the quality of waste through alternative solutions. The alternative solution chosen is an anaerobic biogas reactor and rotating biological contactor (RBC) used to improve waste quality and company productivity. The study's results using the green productivity method obtained an average final total productivity of 1.31 with the initial value of the average productivity in each month being 1.17. The productivity value of the company increased by 0.21 with the efficiency of improving the quality of waste by BOD by 96.81% and converting liquid waste into biogas which is beneficial to the community

Riska Syahputri Nasution; Azhari Akmal Tarigan

Jurnal Ekonomi dan Keuangan 2023 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Ministerial Regulations are regulations set by the minister depending on how the regulations will be used to carry out certain government affairs. DPMPTSP has the task of assisting regional heads in carrying out government affairs in the field of investment and one-stop integrated services, in accordance with Chapter III Article 4 of the Minister of Home Affairs Regulation (Permendagri) Number 25 of 2021. This research aims to examine the implementation of employee performance in the Provincial DPMPTSP North Sumatra is in accordance with Minister of Home Affairs Regulation Number 25 of 2021 which focuses on Chapter III Article 4. Data collection is carried out using the observation method. The findings of this study emphasize the importance of performance quality.

Alvi Natzmi; Andri Soemitra

Journal Economic Excellence Ibnu Sina 2023 STIKes Ibnu Sina Ajibarang

An audit is a systematic process carried out by an auditor to obtain and evaluate evidence of a company's economic events and include fairness based on predetermined standards and convey the findings obtained to interested parties. My aim in writing this article is to find out to what extent auditors play a role in improving company performance from an Islamic perspective. The method I used in this research was using qualitative research methods by means of field observations, interviews with related sources and supported by several sources such as books, journals and other documents. The results of this research are that an auditor has a vital role in the management and administrative audits in every institution or company, because with an audit, the financial system in a company will run well and will of course have an impact on improving the quality of each existing employee. at every company. So I can conclude that audits within the company must be carried out periodically to review the extent to which administrative controls have been implemented to improve company performance and to achieve predetermined goals

Thika Tri Aprilia; Susi Sarumpaet

Riset Ilmu Manajemen Bisnis dan Akuntansi 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

The impact of climate change increases public awareness and encourages various parties to realize the importance of sustainability in business and building activities. Companies with a sustainable economy are considered better in the eyes of the public and investors. The sustainability report contains information about the company's social, economic, and environmental performance. Information transparency allows investors to better assess investments that will affect stock prices. Ohlson's (1995) model is used in this study, which is based on Bowerman & Sharma's (2016) research. The three disclosures in the sustainability report together influence the company's stock price, however, if analyzed from every aspect of the disclosure, only social performance has a significant negative influence on the stock price. Thus, the first and second hypotheses in this study were accepted, and the third hypothesis was rejected. The disclosure of economic and environmental performance and sustainability reports affects the share prices of manufacturing companies listed on the IDX for the 2020-2022 period. The company is expected to improve the information disclosed and its quality in the sustainability report. This is so that investors and potential investors can make a more in-depth assessment of the performance and sustainability of a company. Investors should consider more information outside of finance to assess the sustainability of the company in the long term so that the decisions taken will be wiser.  

Jeri Irawan; Alya Nurul Ryzkyani; Raditya Ahnaf Fauzan; Aniq Juman Ramadhani; Mutiah Mutiah

Jurnal Teknologi Pangan dan Ilmu Pertanian 2023 International Forum of Researchers and Lecturers

GPA reflects the quality of one's academic achievement in college and is often used as a measure of academic success. This study was conducted to find out more about the effect of organizational activities followed by students on the average GPA achieved. The research population only includes active students of Sultan Ageng Tirtayasa University. In this study, the sample used amounted to 50 students studying at Sultan Ageng Tirtayasa University. The data collection technique used is a survey method using Google Form as the main tool and distributed through social networks such as WhatsApp groups. The research method includes several stages: Identify research variables, collect data and test the relationship between the two research variables. The results showed that at the 5% significance level there was no relationship between student GPA and student participation in organizations. Students do not need to worry because the Cumulative Performance Index (GPA) and student organization activities at Sultan Ageng Tirtayasa University are not valid. Because according to this study, if you join an organization, your cumulative grade point average (GPA) is always good and above average.

Nafisatul Ilim; A.Khairul Wahyudi; Fadlan Kurniadi; Siti Hairunnisa; M.Isa Anshori

JURNAL MANAJEMEN DAN BISNIS EKONOMI 2023 Institut Teknologi dan Bisnis (ITB) Semarang

The existence of humans in an organization has a very vital position. The success of an organization is largely determined by the quality of the people who work in it. Rapid changes in the environment require their ability to capture these changing phenomena, analyze their impact on the organization and prepare steps to deal with these conditions. This journal is descriptive analysis. This method solves problems by describing and analyzing them, then looking for solutions to the problem based on the results of the literature review. Apart from that, there are several authors' points of view which are used as a basis for finding solutions to problems based on the results of the literature review. Apart from that, there are several author's points of view which are used as explanations to find solutions to the problem of work experience on employee performance. The definition of work experience consists of several types provided by experts. Experience in all activities is very necessary because experience is the best teacher. The meaning of this is that a person learns from the experiences they have experienced. HR management is the science and art of managing the relationships and roles of the workforce so that they are effective and efficient in order to help realize the Company's goals. They also need to implement workplace practices that are based on upholding fundamental rights in the workplace and international university standards, and fostering good HR management relationships as important for increasing productivity and decent work.

Rivano Putra; Addiarrahman Addiarrahman; Khusnul Istiqomah

Jurnal Kajian dan Penalaran Ilmu Manajemen 2023 CV. Aksara Global Akademia

In a company or organization basically aims to maximize profits, and to be able to achieve these benefits employees must be able to carry out work tasks optimally both in goods and services companies, so that the end result of the income earned will be more profitable and can cover expenses. Work really requires good individual skills to be able to carry out the job well. Islam regulates all aspects of human life, especially in terms of work, because work is an obligation that must be carried out by humans to fulfill their needs.   Employee performance has a big influence on the development of the company. If the company has quality resources, it will create good performance and be able to develop to achieve goals. Factors that can affect employee performance are religiosity and job satisfaction. The purpose of this research is to find out whether religiosity and performance satisfaction affect the performance of CV Corien Center employees. The number of samples in this study was 30 people and used a saturated sampling technique where all members of the population were used as samples. Multiple regression analysis was used as a data analysis technique. The results showed that there was no influence between religiosity and job satisfaction on employee performance. The percentage of contribution is 10.6% and the remaining 89.4% is influenced by other variables outside of this study.

Vinni Widastari

Jurnal Penelitian Manajemen dan Inovasi Riset 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Reward and punishment are two different things, but they are very important and interrelated because they have a role in making employees improve the quality of work and be more responsible for the tasks assigned. The purpose of this study was to determine the effect of reward and punishment on employee performance at the Office of the Ministry of Agriculture, Directorate General of Animal Husbandry and Animal Health. The population used was 250 employees. The sampling method in this study with random sampling technique using the slovin formula to 154 respondents. The research was conducted by distributing questionnaires to respondents using Likert scale measurements. The data analysis technique in this study uses validity test, reliability test, classical assumption test, multiple linear regression equation test and hypothesis testing. Based on the results of the research conducted, it can be concluded that reward and punishment have a positive effect on employee performance at Kementerian Pertanian Direktorat Jenderal Peternakan dan Kesehatan Hewan.

Adimas Ramadhan Suryanto; Iwan Asmadi; Tri Lestari

Intellektika : Jurnal Ilmiah Mahasiswa 2023 STIKes Ibnu Sina Ajibarang

This research is related to the analysis of motivation and rewards on employee work performance at PT Nusantara Surya Sakti Kelapa Dua Tangerang. The purpose of this study is to determine the development of employee performance through the provision of motivation and rewards, because the role of employees in generating performance is very influential for the development of the company, proper work motivation and reward will increase the sense of responsibility of employees towards the company, work enthusiasm, and can complete tasks within the time specified by the company. This type of research uses quantitative research with non-statistical methods. The technique used for data collection in this study used a total sampling technique with an interview instrument distributed to respondents. The results of this study indicate that motivation and reward have a positive impact on improving the quality of employee work, companies need human resources to maintain the stability of the company by maintaining and developing employee performance.

Nurul Fitria; Nizam Ulul Azmy; Mochammad Isa Anshori

Student Research Journal 2023 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

In the current business environment, knowledge management and organizational learning are one of the important aspects of a company. A company needs to have knowledge management and organizational learning like in the current VUCA era to improve the quality of the company. This research aims to find out how important knowledge management and organizational learning are to a company in the VUCA Era. This research methodology uses qualitative research, with the research method used is the literature study method. The data sources used are the results of various literature reviews such as scientific journals and articles on organizational learning and knowledge management. The results of this research show that knowledge management and organizational learning have an influence on the company, both in improving the company's performance and career and the performance of its employees' career funds.

Wardatun Nikmah; Afifatul Mukarromah; Dimas Widyansyah; Mochammad Isa Anshori

Mutiara : Jurnal Penelitian dan Karya Ilmiah 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

The use of technology in human resource (HR) development is one of the strategies to improve the quality, skills, and competencies of HR in order to adapt to environmental changes and future challenges. Technology can be used to support HR management processes, such as recruitment, selection, training, assessment, and career development. Technology can also help create added value for organizations through innovation, creativity, and collaboration. This research aims to examine the influence of technology on HR development in various fields, such as business, education, government, and health. The research method used is a literature study by collecting and analyzing secondary data from various sources. The results show that technology has a positive impact on HR development, such as increasing efficiency, effectiveness, productivity, performance, motivation, satisfaction, loyalty, and commitment of HR. However, technology also poses challenges and barriers to HR development, such as changes in organizational culture, new competency needs, ethical issues, privacy, and data security. Therefore, an appropriate strategy is needed to implement technology in HR development in order to provide optimal benefits for organizations and individuals.  

Dahlan Situmeang; Binur Panjaitan; Hasudungan Simatupang

Intellektika : Jurnal Ilmiah Mahasiswa 2023 STIKes Ibnu Sina Ajibarang

The objectives of this research are: 1) to determine the Principal's management planning in improving teacher performance at SMA Negeri 2 Tarutung; 2) to determine the organization of the Principal's management in improving teacher performance at SMA Negeri 2 Tarutung; 3) to determine the implementation of the Principal's management in improving teacher performance at SMA Negeri 2 Tarutung; 4) to determine the Principal's management supervision in improving teacher performance at SMA Negeri 2 Tarutung. The research method used in this research is a qualitative method using a natural qualitative approach. The subjects in this research were taken directly from parties who are directly related to the implementation of Principal Management in improving the function and performance of teachers. In seeking this information the researcher will interview: (1) Principal, (2) Deputy Principal, (3) Teacher and can develop according to the needs of researchers. The results obtained in this research are: 1) The planning process for improving teacher performance at SMA Negeri 2 Tarutung began with holding meetings covering all school activities, including curriculum, student affairs, infrastructure and public relations; 2) Organizing activities at SMA Negeri 2 Tarutung are carried out by considering the 5W and 1H principles, with the aim that the activities to be carried out can be right on target and efficient; 3) To improve teacher performance at SMA Negeri 2 Tarutung, various steps were taken, including involving teachers in workshops, IT in-depth training, developing report-based assessments, developing an Internal Quality Assurance System (SPMI), training in developing learning implementation plans (RPP), technical guidance (bimtek) for learning, preparation of literacy questions, preparation of DUPAK, as well as personal coaching for teaching staff; 4) Improving teacher performance at SMA Negeri 2 Tarutung is carried out through two supervision systems, namely internal supervisors and external supervisors.