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Fadia Fadia; Uswatun Hasanah; Nabila Rosa; Aulia Safitri; Devita Dwi Pertiwi

Jurnal Hukum, Administrasi Publik dan Negara 2025 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

This study aims to analyze student satisfaction with the quality of dormitory facilities at Sriwijaya University. Adequate dormitory facilities are an important factor in supporting student comfort and the smooth running of academic activities. Using a qualitative approach, this research explores students' perceptions of the condition of the facilities and investigates the responses from both dormitory management and the central authority. The results show that students are generally satisfied with aspects such as cleanliness and security but express concerns over the lack of supporting facilities, disruptions in water availability, and the slow response from the management. Based on interviews, dormitory managers stated that the authority for repairs lies with the central office, while the central office acknowledged issues in administrative systems and communication. These findings highlight the need for improved management systems and coordination between parties to enhance the quality of dormitory services.

Nirwana, Ema; Permana, Didik

Jurnal Riset Rumpun Ilmu Ekonomi 2025 Lembaga Pengembangan Kinerja Dosen

Digital transformation has fundamentally reshaped auditing practices, particularly through the integration of technologies such as Artificial Intelligence  (AI), big data, and blockchain. This study aims to identify the challenges, opportunities, and implications of digital transformation on audit quality in the big data era. A qualitative descriptive approach was employed, using case studies and simulations as the primary methods of analysis. The findings reveal that digitalization contributes positively to audit quality by enhancing time efficiency, testing accuracy, and risk detection capabilities. Nevertheless, challenges such as technological resource limitations, the need for auditor skill development, and ethical and data security risks remain significant barriers. This study highlights the urgency of developing a holistic digital audit framework and updating regulatory standards to ensure sustainable digital transformation. Recommendations are provided for practitioners, regulators, educational institutions, and scholars to collaborate in building an adaptive, professional, and ethical auditing ecosystem in the digital era.

Nurliza Lubis; Anggoro Raka Siwi; Desma Mayuri; Winda Rahmadhani; Latifah Latifah +3 more

Jurnal Ekonomi, Akuntansi, dan Perpajakan 2025 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This study examines the importance of professional ethics of accountants and its impact on audit quality, focusing on auditor integrity and responsibility. Through a case study of PT Great River International Tbk, this study identifies ethical violations in financial statements that result in legal consequences for auditors. Qualitative methods are used to explore ethical sensitivity between early and late semester accounting students, and confirm that auditor ethics and integrity have a significant influence on audit quality, while competence does not show the same influence. In addition, this study notes that the application of technologies such as AI and Big Data Analytics can improve audit efficiency, despite the challenges of high costs and data security risks. A survey in Jakarta showed that auditor competence and ethics contribute positively to audit quality, while auditor experience has no significant effect. The conclusion of this study confirms that professional ethics of accountants is very important to maintain audit integrity and quality, and recommends more attention to factors that influence the determination of audit materiality levels.

Abalaka, J.N; Ajiteru,S.A.R; Sulaiman T.H

International Journal of Social Science and Humanity 2025 Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

This analysis aims to draw attention to the necessity of improving military-civilian interactions in order to promote peace in Borno State. The information used in the paper was taken from literary works of literature. The results demonstrate the critical necessity for good ties between the military and people in order to establish mutually beneficial partnerships that could result in peace during this period of insurgency in Borno State, Nigeria.  The primary focus of modern civil-military relations is how civilian leadership manages the armed forces in democracies. Therefore, the elements that influenced the connection between Nigeria's military institution and civilian leadership (2012–2021) were evaluated in this study. The study made the assumption that, since the establishment of the elected civilian government in May 1999, Nigeria's civil-military relations have been significantly shaped by the nature of the interactions between the military and civilian leaderships, the function of civil society, and the external environment. Among the factors found are the knowledge of civilian leadership, the military's readiness to follow orders from civilian leadership, the legal and policy frameworks that governed these leaderships, the functions of international actors, particularly advanced democracies, and civil society. The following results were obtained by using the qualitative content analysis method for data collection and evaluation: The Nigerian military was easier to control thanks to the civilian leadership's understanding of military issues; civil society's role as an advocate for liberal, democratic civil-military relations was very limited; the military's willingness to submit to established authority determined civilian control ability and the role of the international community in terms of its expectations and assistance in the region reform of the security sector fueled the potential for civilian command of the armed forces. 

Nita Maya Sari Pane; Zihan Zahriani Batubara; Ahmad Shafwan Pulungan; Nurbaity Situmorang

Jurnal Pendidikan Kimia, Fisika dan Biologi 2025 Asosiasi Riset Ilmu Pendidikan Indonesia

Current water safety issues in society are very diverse. Water quality safety issues are closely related to the bioethics of water testing, because water testing involves protecting human health and the environment. Water quality testing is an important part of ensuring that the water consumed is safe for human health. The purpose of this study was to evaluate the application of bioethical principles in water quality testing (Pb and Cd). This study was conducted in March 2025 at the UPT Food Security Laboratory of Medan City. The data analysis used in this study used qualitative descriptive methods to see the pattern of observation responses. The results of the study showed that in the bioethical aspect of sample testing, analysts who conducted the testing had implemented bioethics or SOPs that apply in food quality and safety testing laboratories. In conducting water testing for lead and cadmium examination, the procedures used were in accordance with applicable requirements using testing procedures from SNI (Indonesian National Standard).

Frandy Irawan; Hary Sulaksono; Muhaimin Dimyati

International Journal of Economics, Commerce, and Management 2025 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Analysis of Factors Affecting Sailors' Satisfaction in the Online Seafarer Book Issuance Service at the KSOP Class III Tanjung Wangi Office. This study analyzes the factors that influence sailors' satisfaction in the Online Seafarer Book issuance service at the KSOP Class III Tanjung Wangi Office. The aim of this research is to explore the impact of Service Quality, Ease of Use, and Data Security, both individually and collectively, on ship operators' satisfaction. The method used is a quantitative approach with multiple linear regression analysis on data obtained through questionnaires. Although the hypothesis suggested an expected simultaneous relationship between the independent variables (Ease of Use, Service Quality, and Data Security) and the dependent variable (Sailors' Satisfaction), the research findings indicate that this relationship did not materialize. These findings require further analysis to identify factors that may have caused the discrepancy in results, such as the presence of unaccounted variables or the use of an inappropriate analytical model.

Muhammad Rodhita Arfiandi; Muhammad Firdaus; Tamriatin Hidayah

International Journal of Economics, Commerce, and Management 2025 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This study aims to analyze the effect of e-service quality and e-trust Whatsapp Reminder on customer loyalty of BPJS Ketenagakerjaan Banyuwangi Regency with customer satisfaction as an intervening variable. In the digital era, technology-based services are a key factor in improving customer experience, especially in social security services. This study uses a quantitative approach with a survey method involving 100 respondents of BPJS Ketenagakerjaan Banyuwangi Regency participants who have used the Whatsapp Reminder service. Data was collected through questionnaire methods and direct interview sampling and then analyzed using the Smart PLS method. This Smart PLS analysis method used to analyze data is the value of Path Coefficients, P-value, and T-Statistics. The results showed that e-service quality and e-trust Whatsapp Reminder have a positive and significant influence on customer satisfaction. In addition, customer satisfaction acts as a mediator that strengthens the relationship between e-service quality and e-trust Whatsapp Reminder on customer loyalty. Thus, improving the quality of digital services and trust in the WhatsApp Reminder system contribute directly to BPJS Ketenagakerjaan customer loyalty. These findings provide implications for service managers for BPJS Ketenagakerjaan participants to continue to improve digital service quality and build customer trust in order to maintain loyalty in the long term.

Sifa Alfiana; Putri Amalia Syafitri; Rina Setiana

Journal of Information Technology and Computer Science 2025 International Forum of Researchers and Lecturers

KUD Plongkowati Timur is located at Jalan Godong-Karangrayung, Grobogan Regency, which apart from operating in the savings and loan business unit, is also a distributor of fertilizer products produced by PT. Petrokima Gresik and PT. Pupuk Sriwidjaja Palembang. In running the fertilizer distributor business unit at KUD Plongkowati Timur, the process of recording purchase and sales transactions is not carried out using an integrated system in the database, all data is still recorded conventionally by the administration section, while the administration section's computer functions to create reports which are copied from notes provided by cashier so that data security is not guaranteed because the database is not yet integrated. Based on the problems that exist in the East Plongkowati KUD, the author would like to propose a design of a Fertilizer Inventory application system to be taken into consideration in helping speed up the process of recording purchase and sales transactions and can provide the information needed by the East Plongkowati KUD, Grobogan Regency in the form of purchase reports, sales reports, reports. suppliers, customer reports. So the design of the fertilizer inventory information system uses the Microsoft Visual Basic 6.0 programming language with a database from Microsoft Access 2007 and the design of reports from Crystal Report 7. It is hoped that making this application can be one of the efforts that can be made to overcome problems that often occur so that it can increase work effectiveness which of course will have an impact on improving the quality of service to customers.

Kumala, Khofifah Ela; Haunan Damar; Imam Nuryanto; Handy Nur Cahya

International Journal of Economics, Management and Accounting 2025 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

GoSend as an instant delivery service from Gojek plays an important role in meeting the demand for fast and reliable delivery. However, there are still challenges in terms of service quality, customer satisfaction, and competitiveness in the digital logistics industry. This study analyzes GoSend's electronic service quality attributes using the Kano Model to identify the factors that most influence customer satisfaction. The quantitative method is applied through a survey of 206 GoSend users in Semarang, with the integration of E-Servqual indicators and Kano Model attributes. The results of the study show that most service attributes fall into the "Indifferent" category, meaning they do not have a significant effect on customer satisfaction. However, attributes such as transaction data security and item conditions fall into the "One-Dimensional" category, so improvements in these aspects can increase customer satisfaction. The analysis of the Extent of Satisfaction (EOS) and Extent of Dissatisfaction (EOD) shows that responsiveness to complaints and service personalization still need to be improved. Based on these findings, strategic recommendations that can be given are increasing customer service responsiveness, optimizing compensation policies, and strengthening security systems to increase customer trust. The integration of the Kano Model with E-Servqual provides a comprehensive evaluation of the quality of digital logistics services while also being a guide for GoSend in increasing customer satisfaction and loyalty amidst increasingly fierce competition.

Mubarak Mubarak; Muh. Ghazi Al-Gifari; Muhammad Ali Afsar; Kurniati Kurniati

Jurnal Relasi Publik 2025 International Forum of Researchers and Lecturers

In the current digital era, digital Islamic pawnshops have emerged as increasingly relevant financial solutions for society, despite encountering challenges such as inadequate infrastructure, low levels of digital literacy, and technical difficulties. This study aims to examine the obstacles and advantages of digital Islamic pawnshops in promoting financial inclusion in Indonesia. Using a qualitative approach through literature analysis, this research identifies legal and technical issues associated with the implementation of digital Islamic pawnshops. The results highlight that while these pawnshops offer time and cost efficiency, challenges like limited internet accessibility, poor technological awareness, and security vulnerabilities must be resolved. Recommendations include enhancing digital infrastructure, providing comprehensive education, and strengthening security measures to broaden access and improve the quality of digital Islamic pawnshop services.  

Dian Pratama; Eny Haryati; Dian Ferriswara

Parlementer : Jurnal Studi Hukum dan Administrasi Publik 2025 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

This study aims to analyze the need to improve the digital literacy of village government apparatus in supporting the digitization of population administration. The problems raised in this study are (1) what digital competencies are needed by village officials to improve the quality of population administration services and (2) what training programs are relevant to improve their digital literacy. The research method uses a qualitative approach with data collection techniques in the form of in-depth interviews, observations, and documentation studies. Data analysis was carried out inductively to understand the challenges and needs of village officials in managing technology-based administration. The results of the study show that the digital literacy of village apparatus is still low, especially in the operation of population administration applications, data security, and the optimal use of information technology. In addition, the limitations of technological infrastructure such as hardware and internet connection are the main obstacles. This study recommends the implementation of basic and advanced training, strengthening technological infrastructure, and supporting policies to improve the digital competence of village apparatus. The conclusion of this study confirms that increasing digital literacy is very important to support the digital transformation of population administration. With adequate competence, public services can become more efficient, accurate, and transparent, which has a positive impact on rural communities and sustainable development.

Eva Fa’izatul A’yun; Mariyah Ulfah

Jurnal Nuansa : Publikasi Ilmu Manajemen dan Ekonomi Syariah 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study aims to analyze the effectiveness of BYOND by BSI in improving service quality and customer satisfaction at BSI KCP Krian Sidoarjo. BYOND by BSI is a digital banking platform designed to improve service quality with various superior features, such as financial transactions, account opening, and service consultations based on sharia principles. The research method used is a qualitative approach with descriptive method. Data was obtained through interviews and Focus Group Discussions (FGD) with employees from various divisions. The results showed that BYOND by BSI provides significant convenience in banking transactions, reduces queues at tellers, and offers sharia-based features that increase customer loyalty. However, challenges such as low digital literacy and transaction security concerns still need to be addressed. The implementation of BYOND by BSI has been positive in improving service quality and customer satisfaction, and strengthening BSI's image as an innovative Islamic bank. BSI needs to continue to improve digital education, strengthen security systems, and develop new features to make BYOND by BSI more effective in the future.

Ananda Wahyu Muditha; I Dewa Ayu Putri Wirantari; Ni Putu Anik Prabawati

Studi Administrasi Publik dan ilmu Komunikasi 2025 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

The aim of this research is to find out how to improve population administration services in Buleleng Regency through the use of the Aku Online-NG website which will be implemented in 2022, where in its implementation there are still several obstacles. Using qualitative descriptive research. Data sources are primary data and secondary data. The data collection techniques used were interviews, documentation and observation. Data analysis techniques are data reduction, data presentation and drawing conclusions. The problem in this research is in the form of public complaints about the variety of features and performance of the Aku Online-NG website. The theory used is e-government with a service quality measurement method called egovqual. Guided by the Presidential Regulation of the Republic of Indonesia Number 95 of 2018 concerning Electronic-Based Government Systems. Based on the research results, it can be concluded that in the ease of use dimension, the department has provided very good convenience and the community has also made things easier with this innovation. The reliability dimension shows good results which can be seen from the opinions of the public who feel this website is very reliable. The trust dimension has been implemented well, where the security of public data is guaranteed with the JSON Web Token (JWT) security system. The content & appearance of information dimensions have not been running optimally due to the lack of service features related to the movement of families from outside the district to within the district. In the dimension of functionality of the interaction environment, it is not yet fully maximized because some people still feel that filling out forms is rather difficult through online-based services. Then the last dimension, namely citizen support, has gone quite well, but there are still shortcomings, namely the lack of outreach carried out by the department to the community. It is hoped that the results of this research can be utilized as needed by relevant agencies and for further research.

Lenny Widiawati; Yasir Arafat; Heri Setiyo Nugroho

International Journal of Educational Technology and Society 2025 Asosiasi Periset Bahasa Sastra Indonesia

Education has an important role in improving the quality of life of society as a whole, through good education, it can improve welfare, increase awareness about the importance of health, environment, and security, and increase the ability to contribute to society (Santoso, Karim, & Maftuh, 2023). Education not only means teaching about reading and writing, but it also provides the knowledge, skills, and values necessary to live in society. Education plays a key role in helping individuals reach their potential (Nurnaningsih, Norrahman, & Wibowo, 2023).

Moh. Ali Imron; Priyanto Priyanto; Dian Ferriswara; Sri Kamariyah

Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara 2025 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

This study aims to describe and analyze: The Implementation of Regional Regulation 19 of 2022 concerning the Authority of the Civil Service Police Unit in the Control of Street Vendors in Situbondo Regency. 2. The obstacles faced and what solutions have been carried out by the Civil Police in Controlling Street Vendors in Situbondo Regency. The research is a qualitative descriptive analysis. The data analysis technique uses a technique developed by McNabb (2002), namely Grouping the data according to key constructs, identifying bases for interpretation, developing generalizations from the data, Testing Alternative interpretations and Forming and/or refining generalizable theory from case study. The results of the study show that the Pamong Praja Police Unit in controlling Street Vendors in Situbondo Regency Based on article 19 of 2022 article 2 has been running in accordance with its duties and functions. In regulating street vendors, four policy implementation models are Communication Factors, Disposition Resources or Attitudes and Bureaucratic Structures.  The obstacles faced include human resource factors, both in terms of communication skills and approaches, as well as the number of members. The solutions carried out include Improving the Quality and Quantity of Human Resources at Satpol PP. By conducting an intensive coaching program to improve the competence and expertise of Satpol PP members in collaborating with the community to create community security and increase the number of Satpol PP members who are tasked with controlling street vendors. Improve socialization programs to the community and improve themselves by taking a persuasive approach and acting elegantly by not prioritizing arrogance as a security apparatus.

Karya Haga Mendrofa; Zebua, Estin Krisdila

Zoologi: Jurnal Ilmu Peternakan, Ilmu Perikanan, Ilmu Kedokteran Hewan 2025 Asosiasi Riset Ilmu Tanaman dan Hewan Indonesia

Tilapia (Oreochromis niloticus) production is very important to maintain food security and the Indonesian fisheries economy. Based on a literature study conducted from 2021 to 2024, this study aims to analyze the components that influence the productivity of tilapia cultivation. The method used is a literature study by reviewing various studies that discuss the technical, environmental, social, and economic aspects of tilapia cultivation. The results of the study indicate that government policies, fish density, feed, and water quality all affect the productivity of tilapia cultivation. In addition, there is evidence that advanced technologies such as biofloc systems and aquaculture transition systems (RAS) improve production efficiency and sustainability. This study provides suggestions for increasing productivity through optimal environmental management, use of appropriate technology, and policy support that supports farmers.

Muhammad Reffy Adrian

Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika 2025 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Internet of Things (IoT) technology plays an important role in Smart City development by increasing efficiency in the transportation, energy, waste management and air quality sectors. IoT enables dynamic regulation of traffic flow, more efficient energy management, and real-time monitoring of waste and air quality. However, challenges such as inadequate infrastructure, data security issues, and limited human resources need to be overcome to maximize IoT adoption. By improving infrastructure, interoperability standards and data security policies, the potential of IoT in Smart Cities can be further optimized.

Vita Aprilina; Timbul Dompak; Lubna Salsabila; Karol Teovani Lodan

International Journal of Social Welfare and Family Law 2025 Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

The digitalization of public services improves efficiency, openness, and accessibility, particularly in the administration of public grievances. Information and communication technology facilitates effective, rapid, and responsive complaint resolution while safeguarding user data security. This strategy promotes public engagement using digital channels, including web applications, social media, and unified online complaint mechanisms. Nonetheless, issues such as the digital divide, technological proficiency, and infrastructure preparedness must be resolved. This study utilizes a literature review methodology, employing documentation methodologies and content analysis. The results indicate that the use of e-Government in Indonesia has markedly enhanced the efficiency, openness, and accountability of public services. The use of technology enhances the administration of public grievances in accordance with principles of good governance and current rules. However, issues with infrastructure, human resources, and community engagement remain. To optimize its beneficial effects, initiatives should concentrate on improving technology infrastructure, advancing human resource skills, and amplifying public awareness of the advantages of e-Government. These approaches intend to enhance the system's efficacy in providing high-quality and responsive public services.

Ida Astina Laia; Ester Agustin Kasih Damai Gulo; Lukas Lisman Gulo; Ailer Beniah Ndraha

Flora : Jurnal Kajian Ilmu Pertanian dan Perkebunan 2025 Asosiasi Riset Ilmu Tanaman Dan Hewani Indonesia

Organic farming is increasingly being looked at as a solution to improve soil quality and produce sustainable agriculture. This study aims to explore the impact of organic farming on soil quality and yields of wet-rice farming in Nias Islands. Based on existing research, organic farming systems are proven to provide great benefits to soil fertility, including by increasing organic matter content, boosting soil microbial activity, and improving soil structure. The use of techniques such as crop rotation, organic fertilizers and mulching have been shown to improve soil quality, increase its ability to store water and reduce erosion. In addition, more diverse and active soil microbes also contribute to more efficient nutrient cycling, reducing dependence on synthetic fertilizers and helping to control pests naturally. While the initial adoption of organic farming may result in lower yields, research shows that in the long run, yields increase as soil quality improves. Organic farming also offers better resilience to climate change, especially in terms of the soil's ability to retain water and reduce the impact of drought. Thus, organic farming in Nias Islands can not only increase agricultural productivity, but also support environmental sustainability. Therefore, the application of organic farming is the right choice to improve food security and preserve nature in Nias Islands

Dorthi Ester Junita Daeli; Intan Novibriani Zendrato; Fidar Kristiana Zai

Flora : Jurnal Kajian Ilmu Pertanian dan Perkebunan 2025 Asosiasi Riset Ilmu Tanaman Dan Hewani Indonesia

The agriculture sector is facing unprecedented challenges as a result of climate change. As temperatures continue to rise and weather patterns change, the dynamics of plant-virus interactions change significantly, requiring innovative solutions to ensure global food security. This review article examines the relationship between climate change and the prevalence and severity of cucumber virus diseases, their impact on cucumber yield and quality, and subsequent economic implications, with a focus on the critical pathogen cucumber mosaic virus (CMV). The method in this journal article uses library research, which is a method with data collection by understanding and studying theories from various literatures related to the research. The results showed that as climate change increases, it is imperative to investigate its impact on cucumber virus management, specifically how increasing temperatures and changing rainfall patterns may affect virus epidemiology and disease resistance mechanisms. In addition, exploring integrated pest management strategies that combine traditional breeding with modern biotechnology advances is essential. The application of RNA-based technologies presents a promising avenue for effective virus control, potentially reducing the economic burden on cucumber farmers.