Publication Search

Improving public services becomes an inevitability for government agencies as public service organizers. No exception for Tirta Moedal Drinking Water Perumda Semarang City, as a Regional Owned Enterprise (BUMD) is also inseparable from the demands of improving the quality of service to customers. Customer service innovation is a response to service problems that do not satisfy the community as customers. Customer dissatisfaction with customer complaints, information services and new connect services is very dominant for customer complaints. The Community Satisfaction Index (IKM) is one of the indicators of accountability for service performance in the public sector that cannot be ignored. The Community Satisfaction Index is an evaluation of the community as a customer for the performance of services provided to the community as customers that should be the basis for each service provider institution to make adjustments to customer expectations and service innovation. The rapid development of information technology also increases public awareness of its right to good service.

Background: Restaurant workers are a profession that complains neck pain due to high intensity, lifting heavy loads, often using wrong postures while working. Physiotherapy interventions such as education using leaflets, stretching and education about correct posture while working, can be given to increase knowledge and prevent pain progression. Purpose: To provide education related to neck pain with physiotherapy treatment for the Rumah Makan Pangeran Kota Jambi workers. Method: This activity is community service which held on January, 5-6th 2022. Results: After being given education, there is an increased understanding of neck pain in the Rumah Makan Pangeran Kota Jambi workers, and there is a decrease in level of pain felt, whether it is static pain or tenderness after being given stretching. Conclusion: The provision of education and treatment of physiotherapy can reduce complaints and increase understanding regarding neck pain in the Rumah Makan Pangeran Kota Jambi workers.

To be able to attract customers companies apply different approaches but when viewed from the factors that influence consumer buying decisions on a product both goods and services the consumer behavior approach system is shown in searching, buying, using, evaluating, and spending products and services that they expect to satisfy their needs, Kanuk & Schiffman (2010). This study aims to determine and analyze the factors that influence customer interest in using logistics services at PT Monang Sianipar Abadi Kargo Semarang. To achieve this goal descriptive research was conducted using the methods of observation, in-depth interviews, literature study, documentation, and questionnaires. The results showed that sales promotion, building relationships with the community, direct marketing, price affordability, price competitiveness, price compatibility with service quality, service in accordance with customer requests, speed of document service and the ease with which customers can obtain information and respond to customer complaints will give a positive impression of each customer has a positive and significant effect on attracting customers to use logistics services at PT. Monang Sianipar Abadi Kargo Semarang.

Back pain during pregnancy peaks at week 24 to week 28, when abdominal enlargement reaches its maximum. Pregnancy and childbirth are natural processes that can cause pain. However, many women feel the pain more severely than they should because they are affected by panic and stress. This is known as the fear-tension-pain concept, where fear triggers tension or panic which causes muscles to stiffen and ultimately increases pain. Overcoming this discomfort requires non-conventional therapy, one of which is pregnant gymnastics. Based on this, the community service team conducted the implementation of pregnant exercises for third-trimester pregnant women with the aim that pregnant women can do pregnant exercises independently at home and reduce complaints of back pain they experience. This training method is carried out using lectures and demonstrations of pregnant exercises. Implementation was carried out 1x / once a week for 1 month at Puskesmas Lembang Lego Village, Lembang Kec. Lembang, Polman Regency in January 2021 which 20 pregnant women attended. The care method used is qualitative with case research (CSR) by collecting pre- test and post-test data with pain scale observation using Numeric Rating Scale (NRS) measurement. Physical training of pregnant women to prepare for their labor through pregnancy exercises is considered effective as a preventive measure for pregnant women in preparing for their labor. It can reduce the intensity of back pain in Trimester III pregnancy.

Social media creates change in the world. Social media is the most crucial medium used in obtaining information. Various types of social media have been attached to community activities, one of which is Instagram. On the Instagram account @Parentaltalk.id where a video of a child aged about 12 begging his father to give him a break, telling his father that he needs "life balance" and that "even a robot" cannot handle the amount of work his father requires in order to study continuously . The child freely expresses his feelings for his father and the father does not interrupt the child's conversation and can accept the child's complaints well without having to scold a child. Communication within the family is an important factor in determining whether a child is good or bad. If communication in the family is harmonious, then the child will really feel that he is very valuable, so that it will foster good attitudes and behavior in the child. This study aims to analyze communication patterns between a child who is frustrated in learning because he does not have time to play. The method in this research is library research. The type of research used is mass media analysis, namely observing and analyzing a mass media. The data analysis technique uses the semiotics of Charles Sanders Pierce, who put forward the theory of a triangle of meaning which consists of three main elements, namely the sign, the object and the interpretant. The results of the study show that communication patterns between children and their fathers sometimes go well, but there are still some that are not good. thus causing worry and anxiety for every parent. The results of the study also show the attitude of children who can express their feelings and frustrations well with their fathers as well as the attitude of a father who provides a safe and free space for his children to express feelings and voice opinions

Some residents, sometimes use herbal plants to treat perceived health complaints, but their utilization is not optimal because so far the use of traditional medicinal plants is only based on the opinions of friends or neighbors and hereditary traditions. The use of traditional medicine that is not in accordance with the rules, is feared to reduce the efficacy of the drug itself. If the use is too much, it is feared that it will also have a toxic effect that will be dangerous for the community. For this reason, it is necessary to educate the public, so that the utilization of family herbal plants can be optimal, and the health status of the community increases. Sweet potato leaves can also increase milk production because in the sweet potato leaves there are galactagogue substances that can increase breast milk production so that they can meet the nutritional needs of babies through breast milk. The socialization activity was carried out on Wednesday, February 16, 2022 at 09.00 WITA, located in Tanakaraeng Village, Manuju District, Kab. Gowa. This activity aims to provide information to the public about various plants that have efficacy as herbal plants, how to use herbal plants, especially for obstetric services, which includes how to use, process and dose/dose herbs. This educational process uses a lecture method with the help of powerpoints and leaflets.

Until now, the Beber Village Government, community complaints still have to go to the village office, Kadus houses or BPD. Complaints like that, of course, will take a little time and take a little longer. Data on public complaints is not stored as evaluation Material for evaluation and preparation of the RKPDes. Information submitted from the village government took a long time to reach the community. Although basically now there is a name WhatsApp, the public can also send WhatsApp messages by sending evidence of events and others. However, the complaint message will not be stored in its entirety, even a few days after the message arrives, it's easy to be crushed by other messages, making it difficult to find it again. In connection with the problems above, the researchers tried to design an application entitled Beber Village Community Complaints. In designing this application, the author uses the SDLC Waterfall model method, which is carried out step by step in accordance with the procedures in the Waterfall method. The admin application is built using the Codeigniter Framework version 3 with the PHP programming language. While the client/user uses Android which is built with the Flutter Framework which uses the Dart programming language. The resulting application is in the form of a Client Server. Adam uses the WEB Service view while the client/user uses the Android version. This application will exchange information between the community and the village and between the village and the community. This application aims to make it easier for both the community and the village in exchanging information, which then the information data can be stored intact in the database

Background: Lower back pain is one of the complaints felt by almost all pregnant women, especially in the third trimester due to stretching, especially in the spine due to the enlargement of the uterus. Efforts to reduce back pain in pregnant women non-pharmacologically include warm compresses. The aim of the research was to determine the effect of warm compresses on the level of lower back pain in third trimester pregnant women. Method: This research uses a pre-experiment method with a research design using one group pre test post test. The sampling technique used total sampling, totaling 40 pregnant women in the Kutamendala Community Health Center Working Area, Brebes Regency. Results: Of the 40 respondents before the warm compress was applied, it was found that 30 respondents (75%) experienced mild levels of lower back pain, while 10 respondents (25%) experienced moderate levels of lower back pain, and after doing this Warm compresses showed that 32 respondents (80%) did not complain of lower back pain, while 8 respondents (20%) experienced low back pain at a mild level. The results of the analysis using the Wilcoxon test showed p value = 0.000 < 0.05. Conclusion: There is an influence of warm compresses on the level of lower back pain in third trimester pregnant women

Hypotension in the elderly is a common condition and requires special attention in health management. This community service program aims to improve patient understanding of hypotension management through education and practical training. The methods used include socialization, interactive counseling, and evaluation of patient understanding before and after education. The results showed an increase in patient understanding from 55% before education to 85% after education. In addition, there was a decrease in complaints of dizziness from 80% to 40% after the intervention. These findings indicate that health education plays an important role in increasing patient awareness and readiness in managing hypotension. This program is recommended to be implemented widely to improve the quality of life of elderly patients.

Hypotension in the elderly is a common condition and requires special attention in health management. This community service program aims to improve patient understanding of hypotension management through education and practical training. The methods used include socialization, interactive counseling, and evaluation of patient understanding before and after education. The results showed an increase in patient understanding from 55% before education to 85% after education. In addition, there was a decrease in complaints of dizziness from 80% to 40% after the intervention. These findings indicate that health education plays an important role in increasing patient awareness and readiness in managing hypotension. This program is recommended to be implemented widely to improve the quality of life of elderly patients.

Gestational diabetes mellitus (GDM) is a glucose tolerance disorder that was first discovered during pregnancy which had never been diagnosed with diabetes in the mother and then showed high glucose levels during pregnancy. Women with GDM almost never give complaints even though the incidence of GDM can be threatening and very dangerous because it can cause several complications during pregnancy, childbirth and after childbirth is also one of the causes in cases of maternal and infant mortality. Pregnancy accompanied by diabetes is also at risk of causing maternal death up to 4 times 2. One other prevention that can be done is more intensive counseling and counseling from officers to all pregnant women about the description of the incidence of DMG. This activity was carried out at the Tanralili Public Health Center with the method of individual counseling to pregnant women in turn with brochures distributed to each pregnant woman, after which they took blood/glucose checks while. This activity was attended by 2 lecturers and 2 midwifery students as well as 20 pregnant women. This community service provides good benefits, namely getting knowledge about Gestational Diabetes Mellitus and being able to know glucose levels in the blood as screening so that it can prevent and detect early complications that will occur.