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One type of competence that is crucial that must be managed by the banking industry is service. Future challenges will be increasingly severe and increasingly rapid technological advances require the banking sector to provide the best services in order to be able to compete in an increasingly tight business environment. The purpose of this study is to explore the factors that influence customer satisfaction in the banking industry in Indonesia. This research focuses on evaluating service quality, customer loyalty and security in improving customer satisfaction. This research is an empirical research built with primary data by distributing a questionnaire survey and getting 204 bank customers involved in the research. Furthermore, the data was processed using the SPSS program version 25 through validity and reliability testing. The findings showed that all variables studied affected customer satisfaction in the banking sector in Central Java. This research produced findings that show there is a positive and significant influence between service quality and customer loyalty to customer satisfaction; The findings also showed a negative correlation between security and customer satisfaction. The findings in this study provide additional new insights into studies related to service quality assessment in the banking sector in Central Java and Indonesia.

Advances in technology have made Accounting Information Systems an inseparable part of all forms of organization. Organizations use standardized systems to ensure a balance of comparison and reporting. The application of the Accounting Information System (SIA) in non-governmental organizations has not been carried out optimally due to several obstacles. This study seeks to explore the use of accounting information systems used by non-governmental organizations in the Central Java region and to determine whether these organizations are capable of designing systems independently in accordance with international standards. The study also evaluates system usage, user competence, system quality, design capabilities and their impact on financial reporting. The research method used surveys and interviews of 50 employees of non-governmental organizations who had used accounting information systems. Quantitative data processing using the SPSS program and thematic analysis for interview results. The findings of this study show that there is a positive and significant relationship between the Accounting Confirmation System and financial reporting. The findings show that there is a positive and significant relationship between AIS and financial reporting. However, it was also found that not all were able to design the SIA independently due to a shortage of experts and funding.

Assistance in community service programs with an entrepreneurial and creative economy scheme by the East Java National "Veteran" Development University in the Merdeka Learning KKN-T program - Merdeka Campus which aims to solve the problems faced by UMKM Opak Gambir Cahaya Kita which is engaged in selling light snacks, namely many competitors in the market and less related to brand awareness. The method used is to conduct a survey combined with interviews in addition to the Forum Group Discussion (FGD) combined with brainstorming and distributing questionnaires. The benefits of research are knowing the importance of brand awareness which affects brand awareness to consumers and the level of consumer purchasing power in the market, in addition to the successful rebranding of logos, stickers and packaging which will later be used by MSME assistance partners Opak Gambir Cahaya Kita after the mentoring program is carried out

The community service activity was carried out by the East Java UPNV KKNT-T team in Klampis Ngasem Village with the background from the results of the Forum Group Discussion for MSMEs in Klampis Ngasem Village including: lack of knowledge regarding Cost of Production, lack of knowledge regarding classification and cost calculation fixed and variable costs in accordance with Generally Accepted Accounting Principles both manually andexcel. The purpose of holding this activity is that MSME actors in Klampis Ngasem Village have knowledge and understanding regarding the calculation of the Cost of Production  so that they are able to determine a good selling price and get the expected profit. The methods used in this community service activity are observation, problem-solving approaches, training, and mentoring. The results of the implementation of this service are as follows: exposure, training, and assistance regarding fixed costs and variable costs have been carried out so that they are able to carry out the principles of calculating  in accordance with Generally Accepted Accounting Principles.

This study aims to analyze and determine the effect of job satisfaction and morale on employee performance at PT Javadwipa Duta Mandiri Surabaya. This study took 45 respondents from a total population of 72 employees at PT Javadwipa Duta Madiri Surabaya where a total of 45 respondents all came from the marketing department. The analysis technique used is multiple linear regression analysis to test the hypothesis. While the classic assumptions used include the Normality Test, Multicollinearity Test, and Heteroscedasticity Test using the SPSS version 20 statistical program. The results of the analysis conclude that variables 1.) Job Satisfaction have no significant effect on Employee Performance, 2.) Work Morale have a significant effect on Employee Performance, 3.) Job Satisfaction and Work Morale have a simultaneous or joint effect on Employee Performance. at PT Javadwipa Duta Mandiri Surabaya.

The objective of this research is to determine the influence of general allocation funds, special allocation funds, and revenue sharing funds on the financial independence of districts/cities in East Java. The research adopts a quantitative approach with secondary data taken from the TKDD Realization Report of districts/cities in East Java from 2018 to 2022, available on the DJPK website. The sampling technique used is purposive sampling, resulting in 29 samples. The analysis employed is multiple linear analysis. The findings of the research indicate that, partially, general allocation funds and special allocation funds have an impact on the financial independence of the region, while revenue sharing funds do not affect the financial independence of the region

Cervical cancer is the second largest cancer in women with an estimated 445,000 new cases (84% of new cases in the world) and causes 87% of deaths in women in developing countries. This is due to the behavior of women who do not routinely detect cervical cancer, one of which is the IVA method. The coverage of IVA examinations in West Java province until 2016 was 205,421 people (3%). In Cirebon Regency from 2015-2016, 289 people were recorded who had been examined for early detection of cervical cancer, which means that the coverage of early detection examinations in Cirebon district was still below 1%. This research is a type of analytic observational research. The design used is cross sectional. The sample of this research is 40 respondents. The research instrument used was a questionnaire. The results showed that there was a significant relationship between the level of knowledge, attitudes, age characteristics and employment status with early detection of cervical cancer. There is no significant relationship between education and parity with early detection of cervical cancer. The conclusion from this study is that there is a significant relationship between the level of knowledge and characteristics of WUS with early detection behavior. It is hoped that midwives can carry out health promotion efforts to increase knowledge so that women of childbearing age carry out early detection of cervical cancer to prevent cervical cancer.

Language as a means of human communication has become one of the interesting studies from time to time considering that language is dynamic. The science that studies language is linguistics, in which between branches of linguistics there is comparative historical linguistics. This study aims to describe how comparative linguistic studies are between Javanese regional languages and Malay regional languages. This research uses descriptive qualitative and quantitative methods. Qualitatively it functions to collect data and analyze it both orally and in writing, while quantitatively to get comparisons and the number of percentages between language kinships obtained by using lexicostatistics techniques. The data source for this research is a Pontianak Malay language text entitled Bawang Merah and Bawang Puteh . The steps taken to determine language kinship are: (1) determine the basic vocabulary of Bawang Merah and Bawang Puteh folklore, (2) determine the pairs of the two languages, (3) determine the time of separation and age of language kinship. Based on the results of the analysis, Javanese and Malay were the only languages between 2325 – 1845 years ago. Javanese and Malay languages separated into a proto language between 302 - 178 AD (calculated by 2023).

MSMEs play a very important role for the progress of the Indonesian economy. With the involvement of MSMEs as a driver of improving the economy in Indonesia, it is certainly hoped that MSMEs can continue to develop in the long term. In the current era, MSME actors are expected to be able to make the best use of technology. One of them is the world of digital marketing, because digital marketing has an extraordinary influence so that MSMEs can continue to develop in the long term. This prompted the East Java MBKM Thematic KKN UPN Veterans Group 74 to hold counseling with the theme "Utilization of Digital Marketing in Improving MSME Marketing" this is also because the results of surveys and observations that have been conducted by KKN-T MBKM Group 74 Surabaya showed a lack of knowledge and the use of digital technology in marketing. Therefore, by holding this counseling, it is hoped that MSME actors can develop more quickly by expanding the market.

In developing Micro, Small, and Medium Enterprises (MSMEs) it is necessary to have a strategy in marketing its products that aims to increase competitiveness and increase in business development, one of which is through branding so that it has its own distinctive characteristics when compared to MSMEs whose businesses are the same and can also be recognized wider by society. This service aims to provide reinforcement to the community's creative industries (MSMEs) in the Sentul area, Kepanjenkidul District, Blitar City regarding marketing strategies through product branding and design. The methods used in this service activity are direct presentations, discussions, and mentoring. Strengthening this marketing strategy was carried out for three days which coincided at the D&D Handycraft UMKM Shop which was witnessed by the shop owner. For the smooth running of this community service activity, the East Java "Veteran" UPN KKN team made a presentation of material in the form of a PowerPoint which discussed general product branding and design using the Canva application and prepared a tool, namely a camera to take product photos.

Baduta batik Blitar is an MSME that sells batik handicraft products. Barik itself is a work of a nation that is well known abroad. The batik craft center itself is a cultural tour that is visited by many domestic and foreign tourists. Almost every region in Indonesia has batik craft centers, especially in Java and its surroundings. UMKM Batik Baduta Blitar has been built since 2009, but UMKM Baduta has obstacles in carrying out digital marketing, which causes Batik Baduta Blitar customers to complain about the lack of information from Batik Baduta Blitar writing on Batik Baduta Blitar's social media. The application of digital marketing is carried out with the stages of literacy, training and development then application of programs that are in accordance with the conditions of the Baduta batik group. The results of this study are that with this problem the solution that can be applied is to create an online marketing strategy that includes digital marketing strategies, social media content, and copy writing. The existence of this online marketing strategy can make Batik Baduta Blitar MSMEs able to carry out marketing effectively and efficiently.

The MBKM Thematic Real Work Lecture (KKNT) organized by the East Java "Veteran" National Development University is a form of education by providing learning experiences for students to live in the community outside the campus, which directly together with the community identify potential and handle problems so that they are expected to be able to develop village/regional potential and concoct solutions to existing problems in the village. After observing Micro, Small and Medium Enterprises (MSMEs) in the District of Bareng, most of the Micro, Small and Medium Enterprises (MSMEs) do not have brand names on their products. This is a challenge for MBKM Thematic Real Work Lectures (KKNT) how to make Micro, Small and Medium Enterprises (MSMEs) in Bareng District have a brand on their products. The introduction of this product brand is useful for the progress of Micro, Small and Medium Enterprises (MSMEs) in the Bareng District in a modern way so that they are not left behind by other cities. With a work program that organizes branding and digital marketing in Bareng District, it can help Micro, Small and Medium Enterprises (MSMEs) to expand marketing, provide logos, packaging, and can assist in creating social media and e-commerce.

MSMEs play an important role in the Indonesian economy. Therefore, the development and progress of MSMEs is very important. One of the efforts to increase the development of MSMEs is through promotional strategies by creating attractive and innovative marketing content. In addition, MSME players must also be able to utilize social media as an effective and efficient promotion and sales media. Both of these are good strategies, especially in the current digitalization era. However, after conducting a field survey, it was found that MSME players in the Keputih village area did not understand how to create content and utilize social media properly. Therefore, the group 74 KKN-T MBKM UPN "Veteran" East Java conducted training with the theme "Content Development and Social Media Management" as a solution to this problem. This research was conducted using survey and interview methods with a qualitative approach. This training was held on May 20, 2023 at the Keputih Harmony Tourism Market with the target of MSME players in the Keputih Harmony Tourism Market (PWHK) and MSMEs in the Keputih area but outside PWHK. This training produces output in the form of material and hones soft skills skills regarding the creation of interesting and innovative marketing content and how to manage social media to increase sales of MSME products in the Keputih Village area.

Repetition and practice are used in Behavioristic learning methods. Group 32 Students of the East Java "Veteran" National Development University in 2023 use this theory to apply marketing knowledge through social media towards "Bintang Lestari" MSME. The ability to introduce businesses and upload products on social media is something that can help MSME achieve good business performance. Prior to receiving assistance, The"Bintang Lestari" MSME only marketed their products conventionally by word of mouth. After mentoring "Bintang Lestari" managed to use Whatsapp Business and Facebook and get orders from these applications.

Group KKN-T MBKM UPN "Veteran" East Java conducted digital marketing training and assistance to Mr. Suparno's MSMEs Furniture business located in Nglebak Village, Bareng District, Jombang Regency. The purpose of this community service activity is to develop Pak Suparno's furniture business by providing insight into marketing strategies that initially used traditional methods, changing along with existing technological developments. In solving the MSME furniture problem owned by Mr. Suparno, training methods and Focus Group Discussion (FGD) were used by providing material presentation on the importance of the role of digital marketing for the development of a business, providing tutorials for creating accounts on digital media such as Shopee and Instagram to market their products. With this community service activity, it is hoped that it can provide benefits for MSME actors in Nglebak Village, namely adding insight to develop their business by marketing and selling products through e-commerce and social media as a place to introduce products.

Assistance in a community service program with an entrepreneurial and creative economy scheme by the East Java "Veteran" National Development University located in Bareng District, Bareng Village in the Merdeka Learning KKN-T program - Merdeka Campus which aims to assist the Joint Village MSMEs to make business legality main numbers endeavor (NIB) using the online single submission (OSS) application. Desab Bareng has at least 45 MSMEs based on the survey that has been conducted. Of the at least 45 MSMEs, only a few MSME actors have business legality, while the majority do not have business legality because they do not know the function of business legality and are also unable to use the internet. Currently, the central government and local governments offer a lot of assistance, in the form of cost reductions in trying to assist and train business behavior so that it is mandatory for business owners to have a Business Identification Number. NIB) uses an online single submission (OSS) application. The method used is to conduct a survey combined with interviews in addition to the Forum Group discussion (FGD). The benefits of research are knowing the importance of having a business identification number (NIB).

. The potential of Kedungpari Village, Mojowarno District, Jombang Regency has potential for MSMEs compared to the potential for cultural heritage or natural tourism potential. KKNT MBKM East Java Veterans National Development University group of 20 successfully held the Kedungpari Duwe Gawe culinary tourism festival. Through this activity MSME actors try to open up by conveying the constraints or problems faced by MSME actors including MSME licensing, halal certification, MSME development which is still lacking in knowledge, as well as problems with marketing and so on. Thus the solution given is to form an MSME community as a forum for MSME actors in more focused development and solving problems that each MSME has through BUMDes which is the manager and person in charge of the association. The goal is for the community to become a forum for interaction and aspirations. The method used is based on the results of a field survey and data collection on MSMEs in the village of Kedung Pari.    

The market operation program is an activity to sell groceries at a lower price than the lowest selling price outside. This activity was carried out officially by the East Java Provincial Government and in collaboration with PT. Puspa Agro as a subsidiary of PT. Jatim Grha Utama which is one of the East Java Regional Owned Enterprises. Market operations carried out by PT. Puspa Agro cooperates with the Provincial Government of East Java. The Market Operation Program was organized by Nahdlatul Ulama in commemoration of the closing of the 1st Century of NU. The program was organized with the aim of providing sales with a lower difference than the prices sold outside. The method used by the author in this research is descriptive research with a qualitative approach. This study uses several variables to measure program effectiveness, namely program socialization, program objectives, and program monitoring. According to the research that has been done, it can be seen that the effectiveness of the re-registration program has not been fully fulfilled. Due to the implementation there are problems such as the location which is within the Pondok Pesantren area and the lack of spread of program socialization.  

Installing a sign system as a boundary marker between hamlets is one of the development efforts undertaken to improve the existing infrastructure in Sambirejo Village. It aims to direct visitors and provide information about the areas they enter, where each hamlet has its own tours and even MSME. The method of implementing the community service activity program carried out in the KKN-T MBKM UPN "Veteran" East Java activities is to use a qualitative descriptive approach because it describes the phenomena that occur in depth, and describes the responses without testing the hypothesis. This activity starts from conducting a field survey by looking for a location where the sign system will be installed. Followed by the planning and design, manufacture, and installation of sign systems. The government is expected to continue its commitment to improve infrastructure development, as having reliable infrastructure is essential to support infrastructure development and business growth.

The KALIMASADA (Population Administration Aware Community Neighborhood Area) program aims to make the public aware of the importance of population administration in their daily lives, with a focus on having complete and accurate population documents such as KTP, KK, and birth certificates.In line with this goal, a study was conducted by UPN Veterans East Java students through the Ministry of Education and Culture's MBKM Internship. This study aims to analyze the impact and awareness of the community regarding population administration through the Kalimasada Program in Gunung Anyar Village. This program is designed to increase public awareness about the importance of population administration and having complete population documents. The data collection method used in this study was the collection of KK (Family Cards) data directly on the people involved in the Kalimasada Program. The results showed that the Kalimasada Program in Gunung Anyar Village had a positive impact on public awareness regarding population administration. Through socialization activities, assistance, and population administration services provided by this program, people are becoming more aware of the importance of having complete population documents, such as National Identity Cards (KTP), Family Cards (KK), and birth certificates