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Rizki Edom Noperion Manalu; Alya Al Haura; Adinda Eloyfani Ginting; Bella Amanda; Hania Syakira

Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN) 2023 FEB Universitas Maritim Semarang

In this era of globalization, business organizations must continue to improve the level of professional services in their respective fields. The use of PLN Mobile in the customer service department at PLN ULP Medan Baru has the potential to provide significant benefits in improving service quality and customer satisfaction. This application is expected to bring positive changes by providing easy access to information for customers regarding billing, blackouts, and other important information. The purpose of this research is to analyze the customer service and benefits of PLN Mobile at PLN ULP Medan Baru. This study uses a qualitative approach to explore an in-depth understanding of the benefits of using PLN Mobile in the customer service department at PLN ULP Medan Baru. A qualitative approach allows researchers to understand customer perspectives, views, and experiences in depth and contextually. Based on the results of the research and discussion conducted by the researchers, it can be obtained that the customer service and benefits of PLN Mobile at PLN ULP Medan Baru are quite good and very useful for customers at PLN ULP Medan Baru, Medan City to meet their electricity needs, complaints and complaints, however, socialization that has not been evenly distributed has resulted in there being PLN ULP Medan Baru customers who have not used the PLN Mobile application. The five dimensions of customer service used by researchers according to Tjiptono (2014: 18), namely the Tangibility, Reliability, Responsiveness, Assurance, and Empathy dimensions at PLN ULP Medan Baru are quite good.  

I Dewa Gede Putra Sedana; Ni Luh Putu Ening Permini

Jurnal Relasi Publik 2023 International Forum of Researchers and Lecturers

Urban farming has so far been initiated by various actors including: the government, the private sector, and community groups. In this study it is useful to find out the analysis in looking at the implementation of urban farming in Denpasar City. This study discusses the differences in the role of urban farming between city government programs and independent organizations, in terms of resources as well as through policy failures and market failures through a qualitative approach. The failure of the policy was due to the agricultural policy initiated by the City Government being less successful in meeting the food needs of the people. Therefore innovation is needed through top down urban farming. Meanwhile, market failure occurred in urban farming in the city of Bandung due to people's discomfort with the products circulating in the market. This is one of the dominant motives for the emergence of bottom-up urban farming by independent organizational groups. Meanwhile, the sources of capital for urban farming are in the form of supporting facilities for planting facilities, hydroponic installations, and making greenhouses, but the capital for urban farming formed by independent organizations comes from contributions from members of the cooperative community and bank funds. An important aspect needed by independent organizational groups is to streamline operational costs by knowing how to reuse used goods into productive goods.  

Ahmad Haikal Kahfi; Barkah Musyarofah; Niang Pranadaniati; Usni Hasanudin

Jurnal Nusantara Berbakti 2023 Universitas Kristen Indonesia Toraja

The problem faced by the people of Puri Bukit Depok is that there is still a lack of knowledge about the procedures for clean and healthy living behavior, so that the extension education program is the solution. The implementation method of this clean and healthy lifestyle program is through counseling, discussion and field action. Counseling and discussion activities are only 30% of 100% of the program's activities, the rest are direct activities in the field, namely counseling and how to live clean and healthy behaviors carried out by the KKN 64 group and assisted by several representatives from local youth organizations so that this activity can run smoothly. held. The result of this program is increasing public knowledge about how to live a clean and healthy life.

Beata Sakristi Sarni; Tries Ellia Sandari

Riset Ilmu Manajemen Bisnis dan Akuntansi 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study discusses the management audit on the function of procurement of goods and services. Management audit is a tool for management audit is a tool that can be used by companies to measure the economy, effectiveness, and efficiency or evaluation of management activity programs. This study aims to assess the economization, efficiency, and effectiveness of the function of the procurement of goods and services at PT PLN ULP Ruteng. The scope of the procurement function includes the procurement organization, the procurement process which consists of: procurement planning, procurement implementation, payment and reporting. In this study, it is more specifically discussed about the audit of goods and services procurement organizations. Presidential Regulation No. 16 of 2018 states that the Government Goods/Services Procurement Policy Agency, hereinafter referred to as LKPP, is an institution tasked with developing and formulating policies for the Government's procurement of goods/services. This research is a qualitative research with a case study approach. Data collection techniques used are observation, interviews, and documentation. The method of data analysis is carried out with the elements of the management audit, the data obtained will be classified into the Criteria, Conditions, Causes, Effects groups. From the results of research on the procurement function in the organization of procurement of goods and services PT PLN ULP Ruteng it cannot be said to be effective and efficient. From the specified criteria, there are weaknesses in this program. The recommendations given by researchers to companies can be used as material to make improvements to these weaknesses.

Farida Hani Sri Wahyuni; Rumzi Samin; Rudi Subiyakto; Fitri Kurnianingsih

Jurnal Relasi Publik 2023 International Forum of Researchers and Lecturers

Stunting is a lack of nutritional intake with a long duration, starting from pregnancy to 24 months. The prevalence of stunted children recorded at the Tanjungpinang City Health, Population Control, and Family Planning Office increased by 1.3% in 2020 to 3.49% in 2021 and 3.91% in 2022. Based on these data, it can be seen that there has been an increase in stunting cases in Tanjungpinang City. The problem that will be the focus of discussion in this study is how to implement stunting prevention programs in the Tanjungpinang City Health, Population Control and Family Planning Office. This study aims to analyze the implementation of stunting prevention programs in the Tanjungpinang City Health, Population Control and Family Planning Office.The research approach used in this study is explained using a qualitative approach. The theory used by researchers in implementation uses Soren C. Winter's theory which includes indicators: the behavior of relationships between organizations, the behavior of lower-level implementors (apparatus / bureaucrats) and the behavior of target groups. The implementation of the stunting alleviation program at the Tanjungpinang City Health, Population Control and Family Planning Office has been going well, but it is still not optimal. This is because there are still people who do not know about stunting, socialization carried out by puskesmas officers and posyandu cadres has not been thoroughly carried out. However, the response from the community itself is very good or positive, this is because puskesmas officers continue to provide assistance and check regularly. The commitment made by the health Office in collaboration with the Ministry of Religious Affairs made an MOU so that these brides-to-be get IEC (Educational Information Communication) and with the formation of the Stunting Reduction Acceleration Team at the Tanjungpinang City level, this is nothing but an effort to reduce stunting rates in Tanjungpinang City.

Bagas Santoso; Maulana Fikri

Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika 2023 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

The rapid development of information and communication technology is beneficial to all areas of life, where through information technology the process of collecting, processing data to presenting information becomes very fast, precise and accurate. This development makes computer science an integral part of human life. Computers are generally used for processing data to produce information. With the many conveniences that can be obtained by using this computerized system, not a few organizations have implemented this computerized system. Computer systems enable organizations to manage large amounts of data and information, thereby of course helping organizations make decisions quickly and accurately in determining organizational strategies and policies. The current development of information technology also makes competition between institutions in terms of service quality an added value in attracting the interest of all stakeholders because transparency, accountability and quality of information will be more effective and efficient.

Tiara Nurul

Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika 2023 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

In today's modern era, every organization or business needs an information system, and it is used to improve information requirements, quality standards, and productive employee work. Organizations, institutions or businesses that have implemented an automated management system for all their administrative functions have also been encouraged to continue to do so by developing an information management system that integrates with or links to other components. Systems for managing information then help businesses integrate their own information, improve the quality of information they have access to, manage it effectively, and accelerate information processing so that routine tasks can be automated and innovated into business products that improve services and workflows. In this case, it can be said that management information systems and the technological capabilities they support have the potential to bring about significant changes in the economic and management fields.

Syamsul Yahya; Sutrisno Sutrisno; Rita Meiriyanti

Jurnal Penelitian Manajemen dan Inovasi Riset 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Human resources are one of the organizational resources that play an important role in achieving its goals. Every organization is managed by humans. Without humans, the organization will not run. Challenges and opportunities in managing and creating organizations often stem from human-related problems. Therefore, in managing human resources (HR), the most vital resource is a strategic central activity. Based on this, this study aims to analyze the effect of competence, motivation, reward on employee performance with morale as an intervening variable. This research was conducted at Sembako Rahap Putra UMKM.The research method is to use a type of quantitative research. The population of this study is 215 employees, the sample in this study is 140 employees. The technique used in collecting data using observation and questionnaires as data collection instruments. Data processing techniques use the SmartPLS 3 application.Based on research at Sembako Rahap Putra MSME, the research results obtained show that competence is less influential in increasing morale with a P-Value of (0.093), Motivation has less effect in increasing Morale with a P-Value of (0.465), Rewards are less influential in increasing morale with a P-Value of (0.172), Morale has a positive effect on Employee Performance with a P-Value of (0.025), Competence has less effect on Employee Performance through Morale with a P-Value of (0.244) , Motivation has little effect on Employee Performance through Morale with a P-Value of (0.238), Reward has less effect on Employee performance through work enthusiasm with a P-Value of (0.431).  

Silvia Lestari; Yahya Tanjung; Dianmayasari; Siti Nur Zahro'a

Jurnal Nusantara Berbakti 2023 Universitas Kristen Indonesia Toraja

This training aims to provide understanding and skills to participants in using the mail merge technique to make invitation letters to parents en masse. Mass invitation letters are often required in educational contexts, such as parent meetings at schools. The mail merge method allows for the creation of personalized and efficient invitation letters, by combining data from separate sources into a letter template. During the training, participants will be taught about mail merge concepts, data preparation steps, creating letter templates using word processing software, and merging data into templates. The training will also discuss the benefits of using mail merge, including time efficiency and accuracy in conveying information to parents. Through a combination of theory and practical exercises, participants are expected to master the steps in making mass invitation letters using mail merge. The results of this training are expected to give participants the ability to create personalized and efficient invitation letters to parents in various contexts, including education and other organizations. Thus, this training contributes in improving the effectiveness of communication in various activities involving sending mass invitation letters to parents.

Mince Batara; Ellyn Patadungan; Rati Pundissing

Jurnal Nusantara Berbakti 2023 Universitas Kristen Indonesia Toraja

The church is a community, like organizations in general, the church has an important role in the lives of its congregation members. In the organizational structure, each church has an intra-ecclesiastical administrator. The Administrators of each congregation will be representatives of each congregation. PPGT Class PPGT OIG Nonongan Salu conducted an entrepreneurship seminar with the aim of providing knowledge, motivation and preparing Christian youths who are independent and become agents of change for themselves, the congregation and the nation. Entrepreneurship seminar activities in the Sub Theme: Smart Ways to Turn Problems into Business Opportunities. This activity is attended by more than ± 30 people.  

Luluk Ayuning Tyas; Windra Laksana Putra

Jurnal Akuntan Publik 2023 International Forum of Researchers and Lecturers

Advances in technology have made Accounting Information Systems an inseparable part of all forms of organization. Organizations use standardized systems to ensure a balance of comparison and reporting. The application of the Accounting Information System (SIA) in non-governmental organizations has not been carried out optimally due to several obstacles. This study seeks to explore the use of accounting information systems used by non-governmental organizations in the Central Java region and to determine whether these organizations are capable of designing systems independently in accordance with international standards. The study also evaluates system usage, user competence, system quality, design capabilities and their impact on financial reporting. The research method used surveys and interviews of 50 employees of non-governmental organizations who had used accounting information systems. Quantitative data processing using the SPSS program and thematic analysis for interview results. The findings of this study show that there is a positive and significant relationship between the Accounting Confirmation System and financial reporting. The findings show that there is a positive and significant relationship between AIS and financial reporting. However, it was also found that not all were able to design the SIA independently due to a shortage of experts and funding.

Asep Abdulah

Jurnal Pendidikan, Bahasa dan Budaya 2023 Pusat Riset dan Inovasi Nasional

This study aims to determine and analyze the effect of empowering teaching staff on work productivity in high school education staff in Tasikmalaya Regency. The research method used in this study is a survey method. The population in this study were all high school education staff in Tasikmalaya Regency. Sampling from the study population was carried out using a total sampling technique, namely as many as 53 education staff. The analysis used is descriptive analysis and simple linear regression. The results of the study show that there is a significant effect of empowering teaching staff on work productivity in high schools throughout Tasikmalaya Regency. Empowerment of employees is an important strategy for organizations to increase the strength and engagement of their employees with the assumption that empowered employees tend to be more efficient in completing work. Thus, the Principal must maintain the empowerment that has been done before and increase empowerment in terms of credibility with employees such as involving employees in planning and decision-making processes.

Risma Nurhapsari; Kusna Djati Purnama

Jurnal Akuntan Publik 2023 International Forum of Researchers and Lecturers

This study seeks to determine the effect of Accounting Information System (AIS) on the financial performance of Small and Medium Enterprises (SMEs) with the aim of investigating the impact of recording systems, financial reporting systems, budget control systems, and cash management systems on financial performance. Entering and documenting daily business transactions manually has become impractical and from here organizations have realized the usefulness of adopting AIS to improve company performance. The study's findings provide valuable insights for SME owners, policymakers, and researchers interested in improving the financial performance of small businesses. adopt a descriptive research design and target 1640 SMEs This study used questionnaires as data collection instruments. Trials are conducted to ensure the validity and reliability of the tool. The Statistics Package for Social Sciences version 24 is used to analyze data using descriptive analysis and inferential statistics. The results of this study show that there is a strong significant relationship between the financial reporting system and the financial performance of SMEs. In addition, several ways are also provided to improve the effectiveness of AIS which has a significant impact on the financial performance of SMEs. From the results found, it is advisable to research further on the same research area. In addition, several recommendations are given to improve financial performance through effective AIS for SME owners and policy makers.

Dedek Kusnadi

Pandawa : Pusat Publikasi Hasil Pengabdian Masyarakat 2023 Asosiasi Riset Ilmu Pendidikan Indonesia

Information and Communication Technology / IC is very important in the era of globalization. At this time, electronic government (e-gov) has begun to develop as an implementation of the use of information and communication technology in regional and provincial governments. One of the E-gov applications in government organizations is the local or provincial government website. Like the Jambi Province Culture and Tourism Office which uses the government's website as the simplest tool for viewing e-Government, the content is still in the form of general information needed by the public as information seekers. The problem is how to manage the web-based Government-to-Citizen (G2C) e-Gov model at the Jambi Province Culture and Tourism Office. Gov at the Jambi Province Culture and Tourism Office. To answer this problem is to use the management function of G.R. terry. This study used an exploratory qualitative research design. The results of the study show that the G2C web-based e-Gov management model at the Jambi Province Culture and Tourism Office is in the second stage, namely maturation. This condition can be seen from the planning, organizing, implementing and controlling in culture and the Jambi Provincial Tourism Office. Obstacles in the management of e-Gov based on the G2C web model at the Jambi Province Culture and Tourism Office seen from the process of planning, organizing, implementing, controlling have not been optimal as a whole. Inadequate human resources, lack of outreach to the community, sectoral ego in several local government agencies, and lack of budget from local government. There have been several improvements and change management in several aspects of planning, organizing, implementing, and controlling. Increasing outreach to the community, having good budget planning, and increasing the ability of employees are suggestions for improvement.

Lisa Rosalina; M. Syukron Anshori

Harmoni: Jurnal Ilmu Komunikasi dan Sosial 2023 International Forum of Researchers and Lecturers

The development of social media as part of new media encourages public relations practitioners to realize the importance of media in shaping the positive image of an institution.  This encourages the institution to establish good relations with the media through special activities called media relations. Based on the previous description, the researcher is interested in further studying media relations activities in the public relations model.  This study aims to analyze media relations in public relations practices at the Public relations Bureau of the Sumbawa University of Technology by using descriptive qualitative research methods to obtain structured and in-depth information.  The theory used is the theory of excellence which adapts four models of public relations communication as a basis for analysis, such as press agentry, public information, two-way asymmetrical, and two-way symmetrical. The results of the study show that the Public relations Bureau of the Sumbawa University of Technology applies a public relations model that focuses on providing quality information to the public through various communication channels, including social media. The implementation of public relations at the Public relations Bureau of the Sumbawa University of Technology, there are indications of the use of four public relations models. However, the two-way symmetrical model is considered the best one in achieving mutually beneficial relationships between organizations and the public.    

Vinandya Asti Aprilinda; Rahmad Purwanto W; Christine Diah Wahyuningsih

Public Service And Governance Journal 2023 Universitas 17 Agustus 1945 Semarang

Research on Community-Based  Disaster Risk Reduction in Widarapayung Wetan Village is motivated by the geographical location of Widarapayung Wetan Village which is directly adjacent to the Indian Ocean in the south which contains the Indo-Australian plate. . The method used in this research is qualitative with descriptive method. Data collection techniques used are in-depth interviews and documentation studies. Aspects examined in this study are efforts to identify threats, efforts to reduce vulnerabilities and efforts to increase capacity. The results of the study indicate that disaster risk reduction efforts have been carried out by the people of Widarapayung Wetan Village. However, the efforts made have not been maximized due to several factors, especially the lack of active disaster organizations in the village of Widarapayung Wetan, namely the Community-Based Disaster Preparedness (CBAT) in disaster risk reduction efforts. Aspects of threat recognition carried out by the Widarapayung Wetan village community include socialization, disaster risk analysis. Aspects of reducing vulnerability are carried out through planting hard trunked trees, installing sirens, installing evacuation signs, and mapping. Aspects of capacity building, namely through socialization, simulations, disaster training, the establishment of the FPRB, the establishment of a Disaster Resilient Village, and the existence of institutions at the village level.

Moh Anis; H.Pribanus Wantara; H. Moh Syarif

Jurnal Ilmiah Serat Acitya 2023 Universitas 17 Agustus 1945

This research was about the partnership program of CSR conducted by the state owned entreprise through the economic empowerment of SMEs with the provision of capital to improve the revenue to create prosperity. This study was aimed to analyze the implementation of CSR partnership program. This study used the qualitative approach with documentation type and the documentation technique. The data analysis was done through data collection, data reduction, data display and conclusion. The results of this study stated that the implementation of the partnership program of CSR had a legal basis in the implementation and conducted through partnerships based on some business patterns. The CSR partnership program had the allocations funds from SOEs net income, deposits, administrative services/revenue share/margin, interest on deposits, etc. While recommendation that this research is that The Ministry of SOEs should make the procedures for implementing the partnership program that contains stages in providing funds for potential partnership established partners, implementing organizations and evaluation activities

Fauzan Abdilla; Nila Sovianti; Shelbila Adita; Sirotil Hasanah; Ramdani Bayu Putra

Jurnal Pengabdian Masyarakat Indonesia Sejahtera 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

Strategic management is an important approach in managing an organization to achieve its long-term goals. This involves formulating the vision, mission, and goals of the organization, as well as developing and implementing strategic plans to achieve these goals.SWOT analysis is a tool used in strategic management to identify internal and external factors that affect the performance of an organization or a project.SWOT analysis assists organizations in formulating strategies by considering internal strengths and weaknesses, as well as existing external opportunities and threats.  The application of information technology systems will be beneficial if the application is in accordance with the goals, vision and mission of the organization by establishing business strategies and information technology systems strategies related to SWOT Analysis.The research method used is the SWOT Analysis Technique including IFE, EFE, and TOWS.  The IFE matrix shows that Cafe D'Sruput has strong organizational characteristics internally while the EFE matrix shows the weaknesses of cafe D'Sruput, so that cafe D'Sruput can carry out market development, product development and innovate in developing business at cafe D' Slurp.

Sephia Sephia; Mutmainah Mutmainah; M. Ichsan Diarsyad

Jurnal Akuntan Publik 2023 International Forum of Researchers and Lecturers

This study aims to determine the speculative choices made by funders to increase company self-esteem considering the presentation of LQ45 organizations listed on the Indonesia Stock Exchange in 2019-2021 by looking at the impact of financial proportions. When deciding to invest in the capital market, an investor must choose the right company. so investors can choose the company with the help of market ratio analysis. Dividend Policy and Profitability become mediating variables for this ratio. The inspection strategy used in this exploration is quantitative exploration and uses additional information gathering procedures as an annual report. Sampling in this study used a purposive sampling strategy consisting of 20 LQ45 businesses that met the sample criteria. Path analysis and linear regression analysis are the methods used for data analysis. Testing is done either bit or intercession. The consequence of this study reveals that the side effect of this study states that profit and profit strategies affect firm value. Meanwhile, Profit Strategy has a significant effect on Benefit. Mediation The effect of dividend policy on firm value cannot be mediated by profitability..  

Hasanatun Laili; Alwi Ridho; Jesi Wanda Harahap; Layla Hanum BB; Wanda Aulia Oktapianti +1 more

Journal of Educational Innovation and Public Health 2023 Pusat Riset dan Inovasi Nasional

Floods are one of the major threats that frequently occur in various regions around the world. Floods can be caused by a variety of factors, including heavy rain, overflowing rivers, tidal floods, or water infrastructure damage. This research uses a qualitative descriptive approach, data collection methods using field observations and interviews. The purpose of this study aims to manage environmental health in flood disaster situations in Dusun II Bandar Village, Sibolangit District. The results of the discussion get based on the results of research related to the gender of the head of the household as a sample in this study obtained more men than women. Based on the results of research related to attitudes about disaster risk of household heads, it shows that, of the 12 samples, 50% chose to agree, then 25% disagreed, strongly agreed 15% and 10% disagreed less. Based on the results of research related to the availability of physical facilities and infrastructure for household heads, it shows that, out of 12 samples, 90% chose yes and 10% did not. Based on the results of research related to the existence of organizations or institutions of the head of the household, it shows that, out of 12 samples, 70% chose yes and 30% did not. Based on the results of research related to disaster risk reduction behavior of household heads, it shows that, of the 12 samples, 90% chose yes and 10% did not.